Everyone is really nice and helpful. They don't have live tellers they take you to a little booth…read morewhere you sit and talk to somebody through a monitor. It was kind of nice sitting at the desk and taking my time with the transaction.

My daughter has her car loan through this bank. If it wasn't for coming in once in awhile for her,…read moreI'd probably never would have known this Bank. I LOVE the location of this bank. There isn't much parking around the entrance of the bank but the few times I've come here getting a parking spot is no problem. It is never busy when I have come. Inside is pretty spacious and so clean. The times I've gone, I've never seen a staff member at the front desk but regardless the staff in their offices have always greeted me and wished me a good day. I love the booths where we can make a payment with the staff member who pops up on the screen. And if you want privacy i think there is a sliding door. Its always been in and out for me.

I am no longer just a number at the big bank. I started looking for a more personal bank to bank…read morewith. After much review and searching, trying to decide whether to go with a credit union and or bank. Finally I decided to pull the trigger and make the jump. Valley Republic has thus far met our needs and exceeded them. Right off the bat we felt welcomed and treated respectfully. The branch is clean and calm and quiet. At least quiet right now lol. But the employees (tellers too) were professional and not rushed or disrespectful. They really do care for you. I love that the business here is mutual. The online banking options are good as well and they're business banking is good as well.

They cannot handle Trusts. Spent three hours to set up a checking account for s trust. The bank…read moremanager had to take care of the situation. Had to call a lawyer to call their legal department which costs the trust money. All the money is going to a charity. The bankers are stupid. Don't go or ask for the Bank manager up front.

I have recently opened an account here and everyone has been so kind. Ive been to two locations to…read moredo business and its been great at both. I am looking forward to continued good service and more services with them in the future.

Everyone at the Safe 1 Oak Street branch was so nice, helpful, and courteous. The staff made…read moreopening my account smooth and easy, and they explained everything clearly. My application was handled swiftly and professionally, and the whole experience was pleasant from start to finish. Thank you to the Oak Street team for such friendly and efficient service!

Was in my local credit union, Logix the other day and I was helped by the teller Manny. He was very…read moreattentive and helpful. He was very professional and very patient with my request. It's always a pleasure when I come into to Logix. Always a pleasure!

I applied online for a car refinance loan and was informed that I had been approved pending final…read moredocument verification and signatures at the branch. I was scheduled for an appointment at the Logix Palmdale branch with Brett C. Unfortunately, my experience at the branch was very disappointing. Instead of assisting me through the final steps of the process, Brett questioned my information for over an hour and made assumptions that made me feel uncomfortable and disrespected. I felt stereotyped and judged rather than treated as a valued customer. As a Latino professional and business owner, I work hard and take pride in my financial responsibilities. No customer should feel dismissed or profiled based on appearance, background, or assumptions about their income or success. I believe your staff would benefit from additional customer service and cultural sensitivity training to ensure all customers are treated with professionalism and respect. I hope this matter is taken seriously and reviewed appropriately so future customers do not have a similar experience.

Our family has banked with Safe1 for over twenty years. We originally moved our business to them…read morebecause the credit union we were with started acting like most regular banks - attitudes from the staff and acting like our business was not needed... We currently have several accounts with Safe1 including savings, checking, credit card and auto loans. They are always ready to lend a hand when we need it. Professional competent folks with a family atmosphere.

There's no option for a negative number. Worst customer service in Bakersfield and Delano…read more Everyone on service there should be fired. They cashed fraudulent checks, multiple times, to a delinquent who was later arrested, and my purse was found in her possession! (how do I know?) I received a call from a Detective. This bank put my account as -$500. plus. They also flagged my name at other banks! They made me feel horrible because they didn't believe me. While those checks were being cashed, I was at work. Whatever WORST Bank Ever, I hope they close forever.

10 people in line and one teller, I'm only here cause I made the unfortunate choice to use this…read morebank to finance my motorhome

Very slow staff. Staff is also very limited. Have to have an appointment just to talk to Someone…read moreabout a loan.

This is a long time waiting but I have nothing but amazing things to say about Logix Federal Credit…read moreUnion! I became a member in 2014 not knowing what a credit union was but was always interested by the little robot and the color scheme of the original corporate office. I remember getting all the information that helped persuade to open a membership. They assisted me with a credit card and then a personal loan to help me be debt free from past credit card uses! As of now, I'm close to paying off my debt and feel that Logix FCU gave me the chance to make that a reality! It's also great to say that every logix location I have had the pleasure of going to have all been great service all around! I know I will have a life long relationship with logix as I will also open an UTMA account for my nephew to help save for his future! I know Logix FCU will help the next generation just like they assisted me all these years! Heck! Their great service and chill atmosphere also got me interested in completing my banking and finance degree which now I work for a Credit Union! lol Your biggest fan! -Grigor

The official. The monkeys have taken over the zoo here. 3 reps, 40 mins on the just to update a…read morephone. 30 years I've doing banking here. Worst customer service!

From the moment i walked into the Bank, i was welcomed and met withGilbert Garcia. He was…read morewelcoming and turned out to be very accommodating and knowledgeable Branch manager came to greet me and offer any help, exceptional!!! Opened account very efficiently and perfectly met my needs Thank you American Riviera Bank *****

Always a pleasure working with American Riviera. Professional, secure, and staffed with the most…read morelovely people! Karen Downs in particular is always kind, sweet, and paying attention to every detail. Highly recommend American Riviera for your business or personal banking.