Valley Tent Rental came through for my Bridal Shower big time! They were able to set up two tents in our backyard to prevent anyone getting wet in the rain. It down poured, but you would never know! The staff is very professional and set up and take down was quick and seamless. They were very accommodating in the situation and did whatever we needed! I would recommend to anyone for any type of event, big or small! Oh & they provided all of the tables and chairs for the event as well! read more

Don't even waste your time with this company. Like others have mentioned, their customer service is horrendous. The woman answering phones should not be working in customer service. I would not deal with them or trust them with an event. You have to choose what you want to order from a website with tiny little pictures. You can't see these items in person, so you can't even tell what you're actually going to get. They have on their website "At Valley Tent Rental, we pride ourselves on customer service and clean products. We understand the importance of your event and are committed to providing you with a level of reliability and service that you can depend upon." That couldn't be any more false! read more

The Gangi Family has used Valley Tents since the day they opened fr every one of our parties. This company has served us with such detail for every one of our parties. The amount of our parties with the tents, outdoor heaters, outdoor a/c, side panels, chandeliers have amounted to over 20 parties in the 32 years we have lived in River Vale. Thank you Valley Tent company for leaving us with so many great memories, for our parties with our family and friends. Our Family will treasure these memories forever ! read more

This is the second time for an event I've reached out to this company and can't even get a reply. What makes it worse is I wasn't asking for anything but an estimate - I knew what I wanted, and how much I needed and have had to email 3 times with no answer! Save your time and energy and reach out to a place that can actually answer a 5 second e-mail with a simple price and yes we can, or no we can't. read more

I can't say enough about how pleased I am with Valley tent rental. We had a small social distancing family get together and wanted tables and chairs and a tent. I reached out and heard back soon after. We were able to take care of everything on the phone and through email. The best part was how easy delivery and pick up was. The guys were extremely professional and nice. Don't hesitate to use Valley Tent Rental for your next party. read more

Jon Louie and his co-workers and staff at Valley Tent Rental are THE BEST around. We had our son's graduation party on June 1, and Jon came out way before to analyze our property to help us set up the best possible party by evaluating where our tents, tables (both round and high tops) and chairs were going. It didn't stop there- we decided to only use one of the two tents suggested as we were gambling with the weather... good idea? Nope. The week of the party my husband and I thought it would be a good idea to add another tent as the weather wasn't looking so great, but guess what? Jon told us because of the season (proms, weddings, graduations, etc.) they didn't have any left... UGH!!!!! After many sleepless nights trying to decide what to do with the 150+ people that may be walking around our house (help!) Jon made magic happen!!! The MORNING OF OUR PARTY they showed up with another tent, set it up, and we had the most beautiful and memorable graduation party for our son!!! I would never use anyone else but Valley Tent Rental! Thanks to everyone there for helping us throw such a fantastic party!!! read more

I had the most awful experience this past weekend for my father's birthday party. The tent went up wrong, the chairs were filthy, one was completely broken, others had gouges & scratches in the cushions, the tent roof leaked leaving a large puddle & one rain flap had a significantly large tear through the middle & all & all they were grossly dirty. It was an embarrassment to represent myself that way. The caterer reached out on my behalf to the owner & he offered to reimburse me the cost of 1 broken chair! I would never recommend this company read more

Have used Valley Tent Rental myself for several parties before and immediately booked them June for my daughters graduation party. Have recommended them & always heard nothing but rave reviews. The staff was professional & helpful. The guys setting up the tent were great- lots of compliments on how everything looked! Great experience! read more

Wow, what a great group of people to work with. They really took care of us-answered questions, revised quotes, provided expertise and even drooped off extra supplies as we needed them. I can't thank them enough for their professionalism and hard work. read more

Called for a white dance for my wedding they told me it would be to far for them to drive 45 mins away. HORRIBLE ! dont waste your time look for a more professional team ! read more

They were late. The bounce house was so dirty that my daughter wouldn't get in it. It had 3 holes in which kids were scared it would collapses. Was not satisfied read more

I submitted several requests for quotes by phone & email. They pleased me by replying quickly. Then I put in the order on Tuesday, everything was signed and agreed upon. Suddenly on THursday I hear from their rep Karri that apprently they do not have tables I ordered but they have smaller ones. I said that they should give me an extra table but keep the price we agreed to as it was their fault- however she went ahead and did all new quote. The difference between the price was $1.07 - so for me it was not a big deal but it tells you how much their care about customers if for 1 dollar they make me waste my lunch hour on snanning and emailing the forms. Highly dissapointed by their customer service! And the fact it was last minute since my event is on Saturday and I already chose them to provide the furniture. My event is on Saturday so I am hoping they will not mess up. If it goes well I might reconsider rating to three stars. read more

Would pick -1 if available. Had a time set up so my husband would be there and he waited and waited and finally called and the owner change time and didn't call us. So they set it up but not in best location. We called and he refused to change it and very argumentative. He put the blame on us since we weren't there. He didn't care that he didn't call to tell us the new time. Stay away from them. read more

My family and I have been using VTR for over 8 years. We have had easily 10 to 15 parties between all of us and do not have any complaints. The service has always been great, no problems at all. One thing about them I noticed compared to other companies is cleanliness. The tents and tables and chairs are always clean. Other companies will often have stained chairs or tent tops, not them. I have seen the crew scrubbing tents and chairs when then pick up the supplies after a party. Good business that way you are always supplying top notch goods. It seems they are a small town company that pays attention to detail. I would highly recommend them! Lots of options and so far everything has been great. Give them s try! read more

I rented some tables and chairs from them in Aug 2015 for a party and kept them in our backyard. One day later we noticed there were roaches in our house which has never happened before. We determined they were from the tables and chairs we rented. After we thoroughly cleaned up the backyard and sprayed our house, the roaches didn't come back. Valley Tent Rental should have thoroughly sprayed their equipment before delivering them to customers. I don't trust this company anymore which is unfortunate since the customer service was great. read more

I've used this company many times and I've never had anything but good experiences with them. They are professional, punctual, and nice people to work with. They've always been able to accommodate everything I've needed for a variety of different types of parties, from kids birthdays to bridal showers. And their products are always clean and in good condition. I wouldn't rent from anywhere else. read more

Professional, courteous and efficient company to work with. They arrived for setup and pickup at the stated time and even took the greatest of care to not damage recently installed sod. Would use them again, and recommend them to others, without hesitation. read more

Very pleasant and helpful on the phone. She made numerous suggestions which were great! Very professional set up and take down. I can't thank you enough for making our day special. read more

I used Valley Tent Rental for a large party at our home. The process was so easy and painless. I was in contact with them via email. The tables and chairs were delivered a couple days before the event and picked up the next morning. The items were in excellent condition. When I shared with my friends and family how much I paid for everything they were shocked. They could not believe how reasonably priced it was. I am using them again this week and will continue to use Valley Tent Rental for my backyard parties! read more

I have used Valley tent for several of my summer parties. They are an amazing group of people to work with. Extremely professional and reliable. They show up when they are supposed to and work quickly and efficiently. Guys who sent up and break down are so friendly and polite. I tend to get nervous the day of my party over weather and they are always available to run extra pieces to the tent down to me up till the hour before the party is going to start. They come back the next day to take the tent down so my grass doesn't die. Besides all the amazing service, their product is top quality as well as their pricing. I put up one of their biggest tents to accommodate 80-90 people. I use chandeliers, string lighting, disco balls, dance floor, fans, tables, linens all through them. And their products are great. I come from a family that loves to throw parties and have used other tent companies but Valley tent far exceeds any of the other companies I have used in the past, so I highly recommend them. read more