These were seriously the best people around. We have had doubts with vets around here so it was…read moreseriously a blessing to find this place. Dr. Kiser was so sweet, understanding and caring. Her and the vet tech/assistant, Jamee, did everything they could for our sweet cat and gave us multiple avenues to help our baby. We unfortunately had to put our cat down and they were so compassionate and sympathetic during our difficult time. Did not try to up sell us, but let us know about the options anyways in an informative manner considerate of the situation, overall they were respectful. Thank you for you help in this difficult time! My husband and I highly recommend this vet!

I can not say enough about the staff who holds the fort down in the front, while the vets and their…read moretechs holds us together in the back. Their jobs are not easy, and they all work long hours, and are exhausted at the end of the day. In spite of everything they handle from day to day, I have always been greeted with a smile. This staff has grieved with me and laughed with me. And I know for sure when I leave from there, my babies have received the best of the best of care!!! Why go anywhere else Charlie's Mom 12/30/2022

Your hometown veterinarian clinic that truly cares about your pet. I have been coming here well…read moreover four years now with multiple animals. The animals are treated with respect and care as if it was a human. The staff is truly amazing, everyone is so friendly. The services and procedures are very reasonably priced. This location is walking only with no appointments. Convenience, quality, and exceptional detail is what you'll get!

I have never had a problem with them before. However, my dog had an accident that resulted in a…read moreliteral gaping hole in her chest and we took her here because it's more affordable than any other animal clinic in the area. When we arrived we were checking in at the front desk. The receptionist was not kind. She had an attitude even tho my sister in law and I were very very nice and patient. A nurse came over to take a look at the wound on Gracie, she took not even 2 seconds to look at it and told us there was really nothing they could do. You can see my dogs fat on the inside without even having to really look. Then, we proceeded to wait for an eternity, (and yes I do understand that there are other patients, however a priority system would be extremely effective). They were seeing animals who had minor issues, like getting lab work done or shots, meanwhile my dog has an actual open hole in her chest that NEEDS to be stitched up or stapled or something. There is no possible way that we can leave this wound open without there being potential for an infection that could kill my dog. And lastly, my SIL went in to see if there was any bottled water and a water bowl she could purchase because our dog is thirsty, and the receptionist completely and blatantly ignore her. I've always heard really good things about this place, and have read multiple reviews about how good they are with everyone's animals, but I am extremely disappointed and dissatisfied with the treatment that we received today. I'm also going to attach a picture of what her wound looks like. We are currently in a room, but now it's another waiting game on how long it's going to take to be seen. We are going on hour 3.

Every now and again we need to board our fur baby. They always take such good care of Natalie and…read morethough she is unhappy to be left there, she always returns healthy and happy and well cared for. They even give you a report card about how she did. I feel like they really care about the animals they are boarding.

I hate this vet. I have taken two chickens and a turtle all of which have passed. they don't try to…read moreunderstand what is wrong with your pet. they prescribe an antibiotic and say come back in two weeks. I took one of my chickens to them with an insanely large belly asking what was wrong and he said "that's really weird I don't know whats wrong" so disappointing. Whereas another vet I took it too immediately knew what was wrong and helped to treat her

We love taking our pets here and have been for several years. The staff are very friendly and…read morehelpful. All the Dr.'s are professional, knowledgeable, courteous and friendly. They are very caring and compassionate. We have been very happy with all the care our pets have received over the years. We would not go anywhere else. There is never a long wait. Prices are reasonable. They send notifications when your pets are due to come in, which we find very helpful. We have nothing negative to say, only positive experiences! We highly recommend this amazing group of staff and Doctors!

I've brought my fury babies to Mtn Empire for decades. While there are less expensive veterinary…read morepractices out there, they don't have the specialty equipment & expertise that Mtn Empire does (ie: echocardiogram, cold laser, endoscopy). The doctors & staff are are knowledgeable, professional & kind. Right now Dr. Baird is helping me through the care of an elderly dog with lymphoma. He went the extra mile in getting a definitive diagnosis & laying out my options for care. And I know he & his staff will be there at the end to care & support. Some things are worth a little extra expense.

I honesty can't say enough good things about this place…read more I brought my kitten here after a bad experience with another vet. She had become suddenly ill and, after a week of no luck with the last place, I was worried. Everyone was so kind and helpful. Dr. S was attentive, genuinely listened to my input and observations, and talked openly with me about my options. It was easy to tell that she, and the rest of the staff who had contact with my sweet baby, truly cared about her like she was their own kitten. We're still in the process of trying to figure out what's wrong, but I feel so much more at ease with this team helping us.

Disappointed with canine teeth cleaning, my dog went in for a routine cleaning and still vomiting…read morethree days later from the anesthesia. It was not well explained nor did the vet call me directly to see what was going on

Dr. Bunch is such an amazing doctor. He pays attention to what you say, doesn't rush you and knows…read morewhat he is doing! He was SO gentle when he put my sweet Chihuahua down. Not to mention the euthanasia was $100 cheaper than Kingsport. He is our Doctor from now on.

They are very organized. My dog isn't a regular there but needed some specialized ortho surgery…read moreafter an accident. I've been very satisfied with our visits.

All these pictures are of my babies that have all went to Cherry Point over the last 20 years. We…read morehave been very pleased and very impressed with their care. They always call to check on whichever pit. We need to take the next day sometimes even a week after they are phenomenal we love them very much and consider them family

This is the worst Vet care I have ever been given. $1500 ACL surgery and would not even provide a…read morecone to keep my dog from licking her wound after surgery. The office manager is rude and I had to beg to talk to a Vet when I picked up my dog from surgery. As you can see from the photos below... they were letting her destroy the wound site. It was red hot and infected! As she sat there and I watched her lick it, I asked the tech for a cone...all the animals I have ever had in surgeries were given one ...they said they had them but could not provide one! They said go to Pet Smart. Seriously? They never told me before and could have let me borrow one until I had time to get to Pet Smart... I even explained that I had to work that day.... I told them I would never be back. After reflecting I realize that this is a bad Vet Clinic- receptionists are overworked and not friendly at all. The office manager treated me terribly and worse than that they treated My dog like they were ashamed of her because she is not purebred I guess. I will never go back there and I told them so. Then they had the audacity to say they fired me as a client! Good riddance. I talked to some other folks that said this Clinic has declined in the last year or two and they are also leaving.

Very helpful and considerate. some of the nicest people you will meet. Would definitely recommend…read morefor their excellent care of my dog.

Very smooth procedure for my two cats; took less than an hour to get the appointment done and the…read morewomen were so receptive and caring about the kitties! They spent a spare moment or two to chat and exchange details on their own pets, and overall the experience was enriching. This is the kind of care that I didn't hope to find away from the city, but the kind my pets and I desperately needed. God bless your service, 4 Paws, and I look forward to doing business with you again!