Another local blinds company I ordered from half-installed a Hunter Douglas shade improperly, and then left and never came back to finish the job. I called Value Blind & Heirloom Draperies and the owner was immediately responsive, sent out their Hunter Douglas expert for only the cost of his labor, and he had the shade installed within 15 minutes. Next time, I'll definitely use Value Blinds in the first place! read more

Update from my earlier review. Within 24 hours of posting my review a representative of Value Blinds called me. I explained my problem, and was told to look at Youtube videos. However nothing came close to my situation. So, I called them back and I was told they would contact the installer, who would reach out to me. It's been approximately a week since that conversation. No one has called me yet. Since installation, my swing out windows (for cleaning) can no longer swing out. If a window had to be cleaned or replaced, the blinds have to be ripped out. read more

My wife and I recently purchased a new home in Haymarket. We reached out to a few blind/shade stores in the NOVA area because we wanted to replace all our window treatments. We ultimately decided to move forward with Value Blind and Heirloom Draperies in Ashburn. Their selections were plentiful and prices competitive, but the main deciding factor was the consultant we worked with from the beginning of the process to the very end - Tonya. She was knowledgeable, professional and great to work with, and her product and color recommendations were spot-on. The flawless installations were handled by J.B. and our interactions with Tanikah in the back office for ordering, scheduling, etc. were painless. Communication was never an issue, especially with Tonya. Value Blind and Heirloom Draperies has a long business heritage in the NOVA area, and our experience is a good example as to why. Do your due diligence, but make sure to include Value Blind because you will not be sorry trusting them with your window treatment needs. read more

A wonderful company! Thank you Frank for helping to guide me through the chaos that is choosing blinds. You are so solution oriented in helping customers choose what works for them. Your customer service is top notch and I don't think I've ever worked with a company as professional as yours. I highly recommend value blinds! read more

There are some old reviews on here so I figured I would write a new one. I as you probably do also, put value in the review. We used frank twice. I will admit the first time I was hesitant. I read some of the reviews and didn't want to risk it. My neighbor used Frank and was very happy. So we called him for a quote. We got quotes from Home Depot, next day blinds, Costco and frank for shutters and black out blinds for the kids rooms. Nobody came close to his price. You do have to wait for custom shutters and blinds. It isn't next day blinds. The window coverings arrived and were professionally installed. Perfect fit. We had them installed over a year ago. Never any issues. We recently moved and had him come out for a couple rooms in the new house. Again no issues. Excellent follow up. Frank will spend as much time as you need going over the options, leaving samples and talking you through the process. There is no reason to go with anyone else. The choice of options, the quality of the product, the follow up by Frank and the knowledge is amazing. I recommend them hands down. read more

From consultation to installation our experience was exceptional. We purchased Norman shutters for the kitchen, roller shades/honeycomb shades for the master bedroom and a Glider for the family room. The colors selected for the window treatments and paint for each rooms was outstanding. The attention to detail, personality, and timelines were appreciated. We did Not feel like we were talked into products or colors that later did not meet our needs. We felt heard and understood!! The value for the products and services provided was exceptional . Thanks again Frank, Katie and staff!!!!! read more

Value Blind & Heirloom Draperies Inc - Interior Design Near Me - Ashburn, Virginia

This place was recommended by one of our neighbors. We have been very happy with our experience working with Frank, the owner. He was responsive and personally came out to do all the measurements for the windows. It may seem trivial but his is 30 years of experience helps. He spent a lot of time going from room to room. I really did not get another quoteand while he might not be the least expensive, his customer service in follow-up are well worth it if there are any problems. Installation per window was $20 but well worth it because of the new construction and type of treatment that we chose. There had to be a lot of fine-tuning in relation to how the windows were installed to make sure the blinds worked properly. read more

Christa was helpful while she was here helping me make decisions on blinds. I really liked the suggestions she made. I would have purchased blinds from Christa had she actually called me back. I sent a text on Saturday she said she would be in contact. I sent a second text yesterday (Tuesday 5/19) and haven't heard back as of Wednesday (5/20). Although I am just doing my basement (4 windows) for now there was potential for a lot of work as we want to replace blinds with cordless roman shades in our sunroom (9 windows), living room (4windows) and bedroom (4windows) as well. Looks like I will be calling the other company I got a quote from. read more

Value Blinds did our Norman Plantation Shutters in June 2018. Every part of the process from the in home consultation with Frank, receiving a great price and the installation was as promised. Look forward to using them again when we do our 2nd floor as well! read more

We have been customers of Frank's at Value Blind & Heirloom Draperies for years- we keep going back whenever we need new window treatments. They might not have the cheapest prices, but the service and attention to detail are top notch, even years after purchase! read more

One shade broke. The lifetime guarantee does not cover the $100+ they require for shipping. What a joke all around.

We recently ordered blinds for our new home from VD and HD Inc. . The purchase and installation process went extremely well and we were pleased with the product. There was one minor flaw in the vertical blinds for our slider which I reported to the office and I was assured that it would be taken care of by the manufacturer in short order. During this conversation I inquired about a possible change to the open/closing mechanism on the vertical blinds. I mentioned to the office that I wasn't really 100% with it even though it was what I had ordered. Tanika, the office manager, said she would get back with me. Soon I got a call from the owner, Frank, who expressed concern that I was not completely satisfied with their product and wanted to make it right. Frank happily proposed a deal to have the vertical blind operation changed to my liking for a minimal installation fee. At this time all changes have been made and I am now completely happy with the result and especially the customer service I received. I would like to extend my thanks to the VB and HD family for their service and would certainly recommend this business to anyone seeking blinds, etc. for their new home. read more

I had a very unfortunate experience working with this company, and I can only hope it was an unusual one (although a few other reviews confirm my experience). Details are below, but customer service was terrible once my deposit was paid, and after 5 months of waiting and hounding them by phone, I've only got simple vinyl blinds finally installed in my bedroom, while my living room (the main part of the order) remains undone. The only good thing I can say is that the owner finally let me cancel the living room blinds and recuperate my deposit. I'm starting from scratch on that with a different company. I should add that I didn't do any comparisons for quotes -- I didn't have the time for it (a big mistake, since that extra time would have saved me months of waiting in the end). This was one of 2 companies that expressed interest in our building after a window replacement project, and I could only make the info session for this one and made an appointment at the time. There were 2 parts to my order -- standard vinyl blinds for bedroom, and fancier floor-to-ceiling version for my living room. I placed the order in mid-August, paid 50% down, and was told it would take 4-5 weeks. After about 6 weeks I called for an update. They said my requested style was backordered until October. After waiting for them to contact me, I called in October again. Now backordered until November, apparently. I called again in November (they never proactively let me know about all these delays, I had to make multiple calls each time, since half the time no one seems to answer the office phone). I was told it was now backordered until February. This was unacceptable to me, so I said I'd change the material selection for the living room blinds to something in stock. Once I made the selection, the owner's wife called to say that the manufacturer (Hunter Douglas) would be fulfilling the order right away and shipping it before Thanksgiving. I waited for about 2 weeks after Thanksgiving and nothing. I called the office and left a message with an assistant asking for an update. No response back. I sent an email to the office. No response. I sent a text message to the owner, who had taken my order originally. No response. I gave up for the time being and left town for the holidays. The day I returned in January, I was sent an email saying my bedroom blinds were ready and the installer would get in touch within 1-3 days, but that my living room blinds were backordered until February. My last sliver of patience snapped at this point. I asked what was going on, since I'd been assured the entire order would be shipped before Thanksgiving and I'd received no other update despite multiple requests. The office assistant wrote back saying she'd have the owner contact me. 3 days went by with no word from either the owner or the installer. I emailed again. This led to the installer calling me (he was the most helpful person I talked to, but isn't even really part of the Value Blind company) and he applied some pressure on the company to get in touch with me. When the owner finally called me back, it seemed that they knew soon after I'd changed my order in November that it was in fact not going to be ready until February, but no one bothered to let me know. They really need to work on communication and efficiency -- key components of any service-providing company, one would think. read more

We purchased custom Norman shutters from Frank at Value Blind. The final product looks terrific and the value was excellent. (Value Blind offered the best pricing of three companies we received quotes from.) At first, we weren't sure what type of window coverings we wanted. Frank came out and spent 90 minutes with us going through the various options and the plusses and minuses of each, which was a huge help. He clearly knows his stuff. Frank came out again to take measurements when we were ready to order. We asked to review the final rail charts before Frank placed the order, as we were still deciding between a few configurations for the shutters themselves. About a week later, we emailed Frank to ask when we'd receive the charts to review. He called back and said that he had placed the order and the shutters were already on their way. He took responsibility for the mistake and committed to making sure that we were 100% satisfied with our shutters, even if that meant submitting a second factory work order. He asked if we'd be willing to wait until the first order arrived so he could make sure all the measurements were exactly right and we could see the shutters in person and decide what we wanted to do. That seemed reasonable to us and we weren't in a rush, so we agreed. The shutters arrived and the install team came out to install custom framing. We were nervous about this as we have plaster walls (which can be tricky) but the team was excellent and did a great job with the installation. We didn't like the shutter configuration itself, though, as the top and bottom rails were too large and it blocked out too much light. We let Frank know and he said he would place another order. He sent us the proposed rail charts for the second order, we made one small change, and he submitted the order. The second set of shutters came in and are perfect. We are incredibly happy with them and with Frank. We bought an old house and have dealt with a number of contractors. Something usually goes wrong somewhere along the line. In Value Blind's case, Frank made a mistake -- but he immediately took responsibility for it and did everything possible (including taking a loss on the sale) to make sure that we were completely satisfied. We would definitely go with Value Blinds again. read more

Customer service and expertise second to none! Frank and team know their stuff and were a pleasure to work with. It is very comforting working with an expert like Frank. Frank met with us with a customer-centric consultative approach and walked through step by step for what we wanted for our shutters and blind needs. Frank was flexible in working with us within our budget. Overall great buying experience and I highly recommend Frank and Valu Blinds. read more

They are the best window fashion company in area. Designers are highly educated and well trained to make you happy and fit your budget. Highly rated read more

Frank Was very helpful. My shutters were damaged and he came by to try to help track down manufacturer. He also was able to provide good recommendations on type of shutters to replace my damaged ones. Personable, knowledgeable and courteous. read more

Our 4 X 8 foot family room skylight cast a beautiful natural light into our home. However, on bright sunny days we were looking for a way to control the sunlight to prevent carpet and furniture fading. At a Dulles Expo Center Home Show we discussed our requirement with Frank Giglio of Value Blind and Heirloom Draperies. He suggested Normans Solid Wood Shutters, mounted under the skylight at the ceiling, with a battery-operated solar-charged motor and remote control that permitted us to vary the amount of light to our taste. Frank came to our home, showed samples, took exact measurements and help us choose the optimum style of blinds. He drew up a special order, and the price was reasonable. It was apparent that Frank is experienced, knows the business, and was able to recommend the high-quality product that met our requirements. When the blinds arrived, we scheduled the installation with Jason, who gave us a great install. That was in December of 2012, and the blinds have operated flawlessly to this day. We haven't even had to replace the solar rechargeable batteries, they're still performing well. So, after almost 7 years of service, we have not had a problem with looks or performance, and are grateful for Frank's professional assistance in helping us choose the right product for our needs. In 2018, we updated our master bath which has 2 palladium windows and wanted shutters to offer privacy and control sunlight. We sought quotes from several blind installers, but each told us that due to the high moisture content in a bathroom, their blinds would not hold up, and therefore they would not recommend them. Once again, we turned to Frank. He came to our home, listened to our requirements, and recommended the shutter product that would suit our need. Knowing that other blind dealers would not recommend their products for a bathroom, we trusted Frank to provide the solution. He recommended horizontal blinds that began at the sill and stopped at the curvature of the window, with an internal gear mechanism that permitted the opening adjustment of the bottom and top half separately. The blinds and casing were sealed from moisture. As with our previous installation above, Frank ordered the blinds and Jason performed the install. After a year of being exposed daily to hot showers and moisture, the blinds have performed perfectly. We couldn't be happier with our purchases, and therefore highly recommend Frank, Jason, and Value Blind and Heirloom Draperies to you without reservation. read more

I just installed a sunburst wooden shutter with Hunter Douglass electric roll down blinds below on a huge window over my front door, and they look amazing. They also put roll down blinds on my sun room windows and french doors and did an amazing job! BIG shout out to Bob Walters, their head Installer, he is just amazing and I am just over the moon with how my job finished up! Thank you Value Blind, also thanks to Frank Giglio who came out to assist me with my initial purchase, he was amazingly helpful and really helped me decide how to go with the huge window over the front door. Needed something and he knocked it out of the ball park! read more

Value Blinds and Heirloom Draperies have a great selection of products and a professional and informative staff to assist in the decision process. I worked with Veronika, whose in-depth knowledge of a vast array of available products and options was key to making an informed decision on the blinds and shades I selected. Veronika was extremely patient throughout process, responding to my litany of questions, and assisting me with selecting the right product for the right application. She came to the house at least twice before I finalized the purchase. After placing the order with Veronika, there was one issue which occurred sometime after the order was placed and the final measurements were taken. A possible miscommunication and/or misunderstanding which resulted in one of the new product lines not fitting properly. Both Veronika and her boss, Frank stepped in immediately to address and resolve the issue expeditiously. The final products are installed and look great! Frank's and Veronika's customer service was exceptional. If you are in search of shades and blinds, want knowledgable sales representatives to assist you in your selection process and provide exceptional customer service, I would strongly recommend trying Value Blinds and Heirloom Draperies as your first stop! read more

I just can't say enough GREAT things about this company. Frank the owner came out and spent a lot of time deciding what would work best for us. It really took some time but Frank didn't push us or hurry us in any way. From start to finish was effortless on our part.Frank and his staff did everything. Every single blind fit perfect. Frank also helped us with paint colors which is so overwhelming in a new home and that also came out beautiful. Katie who works the office always had a answer for me and if she didn't know she found out and called me right back. The installation people are all wonderful. Our New home looks amazing with the help of Frank and his whole team. Don't go anywhere else if you need Blinds or Draperies or just advice on with paint. These are the people to go to. Gail read more

Before buying from Home Depot or Lowe's, checkout Value Blinds. I did and so glad I did. Prompt, knowledgeable, professional. service. I had a bit of a snafu with their installer yet was quickly resolved. Great old fashioned customer service. read more

Excellent experience and beautiful product. We purchased plantation shutters for the whole house. Frank was amazing and super knowledgeable. read more

These guys were absolutely horrible. They kept delivering either damaged blinds or the wrong blinds and I had to wait 4-6 weeks between each attempted installation. Overall it took about 7 months from the time of initial ordering to final installation. The employee (owner?) I dealt with was Frank Giglio. Terrible guy. When I asked for some money off for my troubles, because taking off from work like 4-5 different times to let the installation guy come to the house means you can't go to work and earn money those days, he cursed at me over the phone. Completely unprofessional and doesn't care about the customer. DO NOT DO BUSINESS WITH THIS COMPANY. read more

We purchased 8 customized Hunter Douglas window blinds, which have just been installed. Overall, we are pleased with the HD product. Of particular note, the Value Blind salesperson, Veronika, was exceptionally helpful in selecting the fabric, mechanisms and colors to match our home decor. It took several weeks for HD to produce the shades (no issue). The installer was first rate -- he called us as soon as he had the product, showed up at the agreed-upon time, and -- most important -- he did a terrific job of carefully placing and adjusting (leveling, etc.) each blind. read more

Frank from Value Blinds provided a seamless professional experience from the time I called to after the Blinds were installed. He arrived on time and was a wealth of information. But, best of all, he listened to what I wanted and together we were able to come up with a solution as to what kind of window covering we would purchase. His measuring was perfect and the installer was on time and meticulous. I would highly recommend Value Blinds. We priced 2 other competitors and by far Value Blinds provided the best product for the money we spent. read more

We had a great experience with this business. We walked in with a 10-year old motorized Hunter Douglas shade that would not work. Frank went out of his way and spent a great deal of time figuring out the problem. In addition to replacing the batteries (which we had replaced the previous week), he adjusted the mechanism until he got it working. We thought we had to replace the shade, but thanks to Frank we don't have to do that. He did not charge us anything even though we did not purchase the shade from him! They have great customer service. We will go back. read more

Frank is extremely knowledgeable about design and drapery. His recommendations and design look great in our new kitchen and dining room. Great quality at a good price. read more

Frank and his team are wonderful and easy to work with! My fiance used his services for his window treatments for a town home in Arlington and they were our immediate first choice when it came to having our window treatments installed in our new single family home purchased earlier this year. Frank takes the time to come to your home and offers you multiple suggestions that will help provide you with the look you want and at a price you can afford. He also came back to our new home and helped us select paint and wallpaper to help really make our house into a home. He and his team are professional and demonstrate true customer service and will make sure you are taken care of within a very quick turnaround. I would highly recommend Frank and his team as a one stop shop for getting draperies, shutters/blinds and paint/wallpaper services! read more

Do not do business with Frank Giglio and Value Blind. It took months to get the products that were contracted for delivery in 6 weeks. When finally delivered, the products were damaged and of very poor quality. He got into our account and took money without permission or informing us read more

Bought some blinds for our new house. They were ok. Gave an estimate on notebook paper - thought that was weird. But overall - good job.

A post card offered a free in-home consultation. Frank, the owner of Value Blind of Ashburn, came by at the appointed time and day (he called to let me know he would be a few minutes late) and gave me a thorough free consultation. He explained options for replacing the builder's blinds that were now 10 years old, a couple of which were broken. My condo has an open floor plan with 23 windows. After thorough discussion of the various replacement (types of blinds and other window treatments, their advantages and disadvantages and costs) and repair options, we agreed that, for my purposes, just replacing the two that are damaged with similar blinds (he doesn't carry the same brand so there would be minor differences in appearance but he thought only I would notice the differences) made the most sense. But he also told me that one of the two could be repaired if I could get the right part from the manufacturer, and he told me how to contact them He could then sell me a single replacement blind and his installer would make the repair at the same time he installed the replacement blind on the other window, at no additional installation cost. All told, I was greatly impressed by Frank's knowledge, lack of pressure to sell me more than I needed, and general helpfulness. read more

We have used Value Blinds for years and have always had excellent service and been 100% satisfied with the finished projects. Our latest project was drapes for the living room and dining room and the workmanship and quality of the finished products are outstanding. We have also purchased several types of Hunter Douglas blinds and could not be happier with the look, quality, warranty, and installation. Frank Giglio, the owner of Value Blinds, has expertise and knowledge about drapes and blinds that makes the selection process so much easier. He does not try to "high pressure" you into a particular decision or any decision at all if you still need time to think it over. I have recommended Value Blinds to several friends who have also been completely pleased with their experience. While quality products are not inexpensive, when I did research and comparison shopping I found other merchants to be much more expensive than Value Blinds. Based on all of this my "go to" company when I am looking for window treatments is Value Blinds. read more