Great people, beautiful items, good prices, convenient location and I will continue to shop hereread more

If you like coastal furniture and nautical décor....this is my place with a great beach theme. Sea…read morelevel decorates my home simply put. If you haven't visited this store your missing out.

We bought two rugs from Mr. Parvizian last May. We were away for the summer, and when we came home…read morein the fall, we set them up for the first time. They looked beautiful and were perfect in our living and dining rooms. But it didn't take long for our puppy to spit up (twice!) on the beautiful new living room rug. I tried to deal with the stains myself, thinking since they were just clear "water," not actual vomit, it would be easy to blot them out. Silly me. (I later learned that puppy spit-up has acid bile in it, which eats away at wool if not promptly and properly treated.) The stains were still there the next day, so I turned to the internet and, alas, followed the instructions from several of my go-to reliable sourced sites for such issues--I mean places like Consumer Reports and Good Housekeeping, not just random DIY posters. Anyway, after applying a paste of baking soda and Dawn (benign, right? wrong, wrong, wrong!), things went from bad to worse. The stains were now huge and they were BROWN. In short, my beautiful blue and white rug was pretty well ruined. In despair, I did what I should have done in the first place--I called Mr. Parvizian. I explained what had happened, and he came out to the house after work a couple of nights later to have a look at the rug. Even though this was clearly user error (he kept scratching his head at "baking soda") he and his helper simply loaded the rug up and took it away, telling me he would see what he could do. A few days later, he called to say the rug was ready, cautioning us that it was "better," but not perfect. My husband and I drove to the shop to see what, if any, improvement had been made. The rug was laid out on the shop floor, waiting for our inspection when we arrived. It looked amazing! The spots had not only disappeared, but the entire carpet had been cleaned, and the stains were undetectable! So this sad story with the happy ending has a few takeways: -Do not, under any circumstances, try to clean your own rug if you don't know what you're doing, no matter what the internet tells you!! Baking soda is not an appropriate solvent for cleaning wool rugs! Puppy spit-up is very damaging to wool! -Go to Parvizian Rugs, not only for purchasing a beautiful, well-priced rug, but for the amazing and caring service. It was truly above and beyond, because this whole sorry episode was my fault--and really, Mr. P. was not obligated to do anything for me in the situation. He took it upon himself to take responsibility and to remedy this because he wanted a happy customer. That's pretty exceptional in this day and age. Thank you, Mr. P!

This is about carpet cleaning. I should have trusted my instincts and left when I saw a rug being…read morecleaned on the sidewalk. I also smelled bleach which Mr. Parvizian denies using for fringe cleaning. The next clue was the condescending way Mr. Parvizian treated me when I brought my machine-made rug into the establishment to be cleaned. He told me my rug was not worth the price of cleaning. About a month after cleaning the fringe started to disintegrate. The response from Mr. Parvizian was that machine-made rugs have synthetic fringe and they are not responsible. The fringe is cotton, we had it replaced 12 years ago after a vacuum cleaner mishap. Then he stated that the rug was stained, which it was not, we do not have animals and our children have been out of the house for over 20 years. The last communication was that I signed the contract that in a roundabout way says they are not responsible for any damage to rugs being cleaned.

Very attentive and prompt with service! Our capers look like new after they cleaned them. Also,…read morebought new pads to keep rugs from moving!

I need to update and edit my review 5/7/25 of ABC Rug Outlet. Kami was finally able to get in…read moretouch with me and explained that his business has been beset with awful electrical outage issues that made getting in touch with him by phone or email impossible. I went to his showroom to pick up my rug which was beautifully cleaned and stain-free. He even included a new rug pad at no extra cost. Great service and customer care. I'm a believer once again. Thank you, Kami Carol R.

Did an amazing job cleaning our rug. We have cats that like…read moreto ... expel their dinner on stuff.... Looks brand new!

Alex was awesome! My rugs look 10 times better. They all needed some TLC and this place provided…read moreit! Thanks Gonsenhauser!!!!! I'd recommend you to everyone! Riggsie, Ocracoke, NC

I came here during Christmas season and I love everything they have to offer. Great finds…read morethroughout the store, service was great. The service members were nice, and the decor selections were well stocked. Everything was priced reasonably from vases, holiday decor, and kitchen needs

Love this store! Always have what I'm searching for plus more! Store is neat and tidy and the…read moreservice is great! Busy during lunch hours fyi!

I purchased a leather recliner from the store which my husband & I loved on arrival. But in less…read morethan 18 months parts of the chair started to fade terribly. I called the store who contacted the manufacturer & neither would stand behind any kind of help. Couldn't be more disappointed & the only answer the Monkeys Trunk gave me was "We can give u the name of our leather guy. But he's expensive" Seriously? I will never buy from them again & say buyer beware.

The owners of the Monkey's Trunk in Ocean City, MD, are as good as it gets. They will help you…read morewith design problems and giving your home or outdoor living the WOW factor. They will come and look at your place and give you a design plan. This is great customer service! There are one of a kind pieces you won't be able to live without!!!

The was easy from start to finish. Wes was very knowledgable and friendly, steering me toward the…read moreperfect budget carpet for my rental property. He came to do the measurements the next day and scheduled the installation for exactly when I needed it. A three person team did the work in record time and it looks great. I would definitely use them again.

I can't say enough good things about Vladimir and his team! They all worked hard to get my…read morecarpeting in exactly how I wanted and did a superb job! HIGHLY RECOMMEND

Wahi Rugs did an excellent job cleaning and repairing a rug I recently purchased. He was incredibly…read moreknowledgeable, professional, and took the time to share a wealth of information about the rug and its history. I have several more rugs that will need attention, and I will absolutely be bringing them back to him for repair and care. I highly recommend Wahi Rugs for anyone looking for expert rug cleaning and restoration.

Never let these people clean your rugs! I gave them a…read morebeautiful, perfect condition Karastan area rug to clean. It now has no wool pattern In the center of the rug. Looks like they used a big floor cleaner t clean the rug. I sent them a picture of the damaged rug. They NEVER Responded!!!