Dr. Dettling has be caring for all of our pets for years at another animal hospital. She has always provided the most compassionate care and concern for all stages of our pets' lives. That is why we have followed her to her new practice at Value Vet in McLean. Her new practice doesn't have the same level of expensive test equipment and specialist vets. But those types of extra services aren't needed that much when you and your vet work together to maintain a high degree of wellness, which is a big part how Dr. Dettling approaches holistic veterinary care. The location on Old Chain Bridge Rd is just off Dolly Madison (123) in McLean. I ABSOLUTELY recommend Dr. Dettling at Value Vet for any pet owner who loves their companions and wants them to receive the best care available. read more

The doctor's and staff are great! They are caring and nurturing and give the best course of action. The prices are very affordable which is why I travel about almost an hour to get there! read more

Value Vet - My dog Barack - Veterinarians Near Me - McLean, Virginia

My dog had a lump on his chest and they wanted me to schedule a video consultation... smh otherwise they are fine I guess.

I have been a pet parent at ValueVet for more than a decade. We have always been happy with their prices and the quality of care that they deliver. All of our dogs have gone there. I have never had to wait for an appointment. read more

Value Vet - Anatolian Shepherd mix. - Veterinarians Near Me - McLean, Virginia

Last week I brought my cat to the McClean office in because he was licking a spot to the point of a sore. They focused on his weight so they wanted bloodwork but needed him sedated. Fine. They gave me gabapentin. I brought him back in stupor this morning with an appointment at 9am. I waited for an hour and half in their words "so he could calm down." Calm down? Coming off the gabapentin? How would that even work? It doesn't get stronger. They wanted me to leave go home at least a half hour away and pick him up later. Heck no. Let me digress and tell you why I wouldn't leave my cat there. Last time they kept my cat in a place where he had no place to go to the bathroom and this time I was able to see how they keep their cats in the back. They put him in a steel cage this time IN HIS CARRIER. I sure it was the same as last time and guess where he had to pee. He sat there soaked in urine for I don't know how long. I had a ruined carrier and a cat that needed several washings. The company said they had litter boxes. After three times asking the vet whether they did the answer, after skirting the question was "well we don't have much space." So as far as I know, they will leave your cat for an 8 hour period with no ability to go to the bathroom. Back to today. The tech, fed up with me complaining, they had me come to the back and hold him to no avail. Yes he was spunky. Gee, I wonder why. It's not like the medicine would wear off or anything. But this is a 15 pound cat that was mostly doped up and they could not control him with me holding him still on the top. "We can't do it". They didn't even try a towel, which I suggested. Nope. "We can't do it" seems to be the motto there. Any cat people out there not know to use a towel to hold your cat? They don't. Last time they said they could give him an extra shot so he would calm down. I asked for it. No. The answer was that the vet had 10 minutes per customer. Where were my 10 minutes? I saw no vet. So here I am with a cat that wasn't diagnosed for the original problem. The techs don't have the skill to hold a pet. The vet has no time for customers who have been there much longer than when their appointment was. If you go there, do not trust the techs. If you need to leave your animal, go in back and make sure they are not negligent, as they were to mine. They are cheaper, but you get what you pay for. read more

Absolutely Horrific Experience - Avoid at All Costs! This place deserves 0 stars. My best friend took her healthy, happy cat here for a routine neutering surgery--something that should be straightforward. Instead, just hours later, she got a cold, dismissive call informing her that her beloved pet had died under their care. No real explanation, no accountability--just callous indifference. To make matters worse, the staff was incredibly rude and unsympathetic. Losing a pet is devastating enough, but to be met with such unprofessionalism and a complete lack of compassion is beyond unacceptable. A vet clinic should provide care and empathy, not leave pet owners with more grief and unanswered questions. Please, if you love your pets, do not bring them here. No one should have to go through what my friend has endured. We didn't just lose a cat that day--I lost my nephew. He wasn't "just" a pet; he was family. He was loved deeply, and his life mattered. The way this clinic handled his death was heartless, and I wouldn't trust them with any living creature. If you love your pets, please, take them somewhere that actually cares. read more

Same as the other reviews. Tried to rip me off. Charged me double for a shot, higher than any vet in the area. No "value" at all. They change vets all the time and at some point they were only doing virtual appointments. Rude staff! Avoid! There are many other decent practices in the area. read more

Incredible service, great price, vert detailed explanations of procedures and very professional.

This place is a big rip off! We had a surprise bill of $500 for wellness visit for 2 puppies. They just do things and keep adding to your bill without even telling you! For over 20 years having dogs and going to vets it was the most expensive visit we had. They charged $40 for cleaning ears without telling us what they are doing. Even though I told them I cleaned their ears a few hours ago. Vaccines and tests cost double than at other vet clinics. When I booked an appointment. When I booked an appointment they told me one price, after the visit they just had us. They do not care about your pet. We asked for the prescription of dewormer for puppies, they refused to give it, only if we buy from them. They refused to give a prescription for ear infection medication. Only if we buy it from them. This place is a scam! I feel cheated and after paying $500 I need to go to another vet to get puppies proper medication. read more

Terrible clinic!!! I would give them zero stars if I could. My friend recently brought her one year old cat in to get neutered, and they claim he died from complications due to the anesthesia. A simple procedure with a 0.02% mortality rate turned into an absolute nightmare. If you love your pets, I would not bring them here. read more

They killed my friends cat. Please don't go here - she brought him in to get neutered. He was just a baby.

If you love your pet please do not send them here. I sent my cat in to be neutered. He was only 1 years old and very healthy. He had been going to them for check ups and they even cleared him for surgery AND anesthesia. I get a call later that day having them claim the cat had passed away before they even operated from the anesthesia that they had cleared him to receive. I was absolutely devastated and have never felt heartbreak such as that. I arrived at the vet to see my little guy one last time and held him for hours. After I left, I called their corporate to see if I could request the price of the cat so that I could go to the same breeder and purchase one of his siblings which would've meant absolutely everything to me because I loved him so much. Mr. Watts was extremely rude and showed no compassion. He began to lecture me about how I needed to better educate myself about cats health. I'm sorry sir but isn't that your job? I'm not the vet. He claimed that it's common for cats to have heart issues as if this was a normal common issue that it was common for cats to not make it through the anesthesia. He also claimed "go ahead and sue us, maybe you'll win $10,000" after I told him that would not bring my cat back. Completely cold and inconsiderate. No one made me aware of any risks of the surgery or if I should've even had my cat checked for any heart conditions. It was their job to let me know the risks between the different breeds of cats and also health issues. I cannot say for sure what killed my precious boy, but I have never met anyone that has had this happen to their cat. The lack of compassion and empathy Mr. Watts showed truly showed me how this company treats and looks at their patients. The prices may beat taking your animal to another vet, but you get exactly what you pay for at this place. Cheap negligence. My cat did not deserve to die and I feel horrible that I trusted this company enough and my cat had to suffer the consequences. My heart absolutely breaks as I write this, but please do not make the same mistake I did with this place. Go anywhere else! read more

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I've been using Value vet for years and it's been amazing up until recently. Appointments are hard to come by and if you get an appt it's for weeks out, when you arrive for your appt wait times are ridiculously long to have you pet seen. We waited 45 mins to be seen when our appt was for 430 pm we weren't seen until 515 pm. Had to drop my dog off at 9am pick up was at 1pm got there at 12:45pm didn't walk out with my dog until after 140pm. Just today 6-24-24 called to make an appointment for my other dog mind you was just recently there June 12th for my female dogs drop off. Today when trying to make an appointment I was told I needed to give my credit card number to one of the very few appt open for July. When I asked why they needed my cc number to save my appt date hence they didn't ask my to do that a a couple weeks ago, I was put on hold and told because in 2019 (yes 5 years ago) I made appt for my male dog and never made the appt. I'm so confused because I don't recall ever not making it to an appt, but in 2019 I don't recall that many years ago and from my notes we were seen 2 times in 2019 that I can find in my emails. But my point is in 5 yrs he's been seen by them multiple times so I don't understand why my credit card number was needed all of a sudden to keep an appt. read more

While I liked the Vet who saw my senior dog, the female who seemed to be in charge of the reception desk was awful! She has no sense of customer service. The vet wanted a urinalysis and gave me something plastic to catch it in. I felt it would be hard for me to do and also to get back to that office as it wasn't a convenient location for me, so I asked them to get a sample while we were there that day. They said no. When I did bring a urine sample in, they charged me again for the urinalysis. I immediately questioned that but did pay again - $47 - because that lady, Lizzie was not going to send the sample if I did not pay! I stated that I still expected to straighten this issue out. I called and emailed with Lizzie who refused to refund me one the two charges for a urinalysis. She also refused to provide me anything that stated that I would've needed to return the urine sample within any particular timeframe or else be charged again. I believe this is because there isn't such a thing or at least they did not provide me with any such thing. That was not the only issue though. At the initial visit the vet said she believed my dog had arthritis and gave us some carprofen saying that if that seemed to help without any problems, we could continue giving it to her long term. When I returned with the urine sample, I asked for a refill of the carprofen, and once again, I was given one weeks worth - that's 14 pills as it is given one pill twice a day. Each time it cost $38.10 for 14 - 25mg pills. I discovered that it cost $33.60 for 120 25mg pills, so I contacted the Value Vet in McLean and was told by Lizzie that I had to come in and pick up the written prescription. She refused to either email it to me or mail it to me - then on top of that, when I went ahead and placed the order with Chewy and they called Value Vet, Value Vet told them that I had to come in in person to pick up the prescription!? They would not give approval to the Chewy Pharmacy to fill my order for CARPROFEN!? My car broke down a few weeks ago and I have no transportation to get to the Value Vet office in McLean. It is off the beaten path for me and it would probably cost about $30 one-way - for me to take an Uber there. Lizzie is the person I have dealt with through all of this. And as I started out saying she has no sense of customer service!? These days it is usually good customer service that distinguishes one place from another! I don't believe there is any good excuse for these things they have done, especially considering they refuse to even show me the policies that I have asked about!? I ask you why is this place called Value Vet??? But perhaps more importantly, is this any way to treat a customer? read more

Dr Cooke is kind, personable, and great with my sick cat. I came to him because my regular vet recommended Value Vet. I'd never heard of this chain but the facilities are clean and the staff welcoming. I really appreciate how much care and insight was given into "my baby!" The staff is awesome and the prices are extremely reasonable!!!!! I was shocked that the surgery for polyp removal was under $300! That's with sedation, surgery, and medication to go home with. Also I was given other prescriptions I filled at my local pharmacy. Dr Cooke called to check on my baby after surgery. I appreciate the medical knowledge, care, and follow! Value Vet is outstanding! Also their hours are very good!!!If you have not checked them out, you have no idea what you're missing! Thanks again, Dr Cooke!!!! read more

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My two cats just need to get rabies vaccine,but i get 414 dollarsh bill for other exam,how funny!They won't tell you how much it will cost before this. When I received the bill and expressed disagreement, the attitude of the staff was very poor. And they don't allow you to watch their operations, and the windows of the diagnosis room are closed. You have no idea what they did to your pets. I only heard the screams of my cat!I used to get vaccinated in other clinics, It was not like this,I can accompany my cat throughout the whole journey. My cat felt very frightened when she got home, and she squirmed a lot. This is something that has never happened before and I will never go to this place again! read more

I Had My Cocker spaniel's teeth cleaned. The staff was very nice and make the drop Off very comfortable. The. Communication with staff was excellent. Rosy was fine when I picked her up. I would definitely use them again. read more

Just moved to the area and Had great experience at Value Vet for my pups annual checkup, anal glands, and nail trim. Shes normally very reactive and anxious, but she was treated with care and patience at Value Pet. Going back for dental cleaning surgery. read more

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Once in the clinic it is a friendly environment and you can tell the staff cares but the call center is horrible. They take forever to respond, reschedule your appointment without notifying you, and is just a pain to deal with. read more

I am the first time owe the puppy..So I don't have a lot of knowledge. I was excited to take my puppy for 1 st visit.. It was totally like 5 mins..included the shot. So, not so sure I was happy or not and I don't really know about the price range.. I just wish they could recommend something or advice something :) read more

THIS! This IS what going to a veterinarian should be!!!! Professional. Personable. Caring. Empathetic. Clean facility. Warm staff and environment. Stellar service! Vet and staff takes the time to ensure customer is well informed and thoroughly explains procedures and options. I wouldn't go anywhere else! read more

I just walked out of a Value Vet after waiting 45 minutes and seeing no sign that my fretful pet would be treated soon. The staff largely did not acknowledge the roomful of people waiting, though one staffer apologized for being short-handed. If they are short-handed, Value Vet should not schedule appointments and leave a room full of people with unruly pets sitting there waiting. Meanwhile, it was unclear what the management system was, since people who walked in for supplies were handled first. I left because I lost faith in their ability to treat my pet. They may provide health care more cheaply, but it is not a good value to me. read more

Yesterday was my first time visiting with my new puppy but probably 3rd or 4th visit overall (I also have a senior dog). I absolutely love the team at Value Vet. They are great for regular check ups, vaccinations, and urgent care (probably not emergency care though). read more

I have been going to the McLean location for a few years now for my 10 yr dog and really liked the veterinarian there. However, in the last year the quality is terrible. When I would show up for my dog appointment they would tell me I don't have an appointment even though I booked it a month in advance. That happened the last 2 visits and they claimed their new IT system was the issue. Then today I showed up and they told me they have never seen my dog before and can't vaccinate him. I made the appointment 2 weeks ago and no issues were mentioned. When I took off from work to show up for the appointment they told me they couldn't vaccinate him because they hadn't seen him before even though they had administered all his puppy shots since Sept 2020. While I was waiting I had the vet call me since I am waiting in my vehicle due to covid and he was talking to me about someone else's dog. While it is hard to get my phone number mixed up since I have an out of state phone number, he claimed he called me by accident and hadn't seen my dog yet but how did he get my number then?? Wow, it was awful. Evidently there are new people working there who are very unprofessional and unreliable. It's scary when they get the patient files mixed up! I regret recommending them to my friends. Please take your pet someplace else. I have requested my dogs' records be transferred. Please do the same for your pets. read more

I would recommend this place for regular vaccines, ear infections and mild illnesses. If you suspect anything is really wrong with your dog please go to a more seasoned VET or hospital. I brought my dog here two weeks ago because he was lethargic, not eating & had a skin irritation. After a quick exam the doctor prescribed me an antibiotic turns out he collapsed a week later and was riddled with cancer. He died soon after. Not blaming VV - but they could have done a better job and saved him some pain. read more

My dog was attacked by another dog while he was being walked. He was taken to our local Value Vet and cared for in spite of them closing in 10 minutes. So grateful for the lovely staff and expert veterinarian. They are always Kind and thorough. I have never felt any pressure to have "extra" procedures done that may not be necessary. And, it's so fairly priced compared to other vets. Thanks for doing excellent work! read more

We have two furballs that we adore and we trust and appreciate the care that we get from Value Vet. We are always able to get appointments that are convenient for us within the timeframe we need, and importantly, the vet and staff at Value Vet have never tried to add services and charges that our dogs don't need. Reliable, honest and personalized care is why we stick with Value Vet. read more

Had to get meds and copy of rabies vaccination. After just a few rings they picked up took my order for heart and flea/tick and sent them to our house. Then emailed my certificate. Great service! read more

i have been using Value Vet since they first opened several years ago and they have consistently provided top quality service at a good price. I love the fact that they have maintained consistency in their staff, which means they know us and they are always very kind. It's always easy to get an appointment and they go out of their way to be accommodating. I also like that they don't try to sell me on extra services. I recommend them wholeheartedly. read more

I, unfortunately, had to make the hard decision to have my dog put to sleep. I live in the Northern VA area, and as most people know, the cost of living is high. I'm a single mother, just barely making ends meet on one income. Because of my financial circumstances, I have to get estimates for almost everything. When I called my vet, I was told that euthanasia would cost between $400 and $600, depending on whether or not I wanted her ashes back. Needless to say, those numbers were not ones I could afford. After calling around, I found that those prices were pretty standard. Making this decision was excrutiatingly hard already; the fact that it would cause financial hardship seemed so unfair. I heard about Value Vet from a friend. When I called them, they were very kind on the phone. They quoted me a price that allowed me to keep my dog's ashes for about 1/3 of what other area vets charge. Dr. V and the staff were very compassionate and gentle during the procedure. They did everything they could to make it easy on me and to keep my dog calm and comfortable. She went quickly and quietly, and I was given time alone once it was over to say goodbye. The next time I visit this office, it will be under far happier circumstances. I have other pets, and even though their office is not close by, I believe the drive to have them cared for will be worth it. I highly recommend this practice. I am very active in animal rescue and I will refer anyone and everyone who asks me to this vet. After my experience, I would choose them as my go-to vet based on that alone. The fact that the prices are so reasonable is a bonus. read more

Our family adopted a new puppy. I called my usual vet and they wanted $750.00 to spay her! I drove by and saw the Value Vet sign and read the reviews on Yelp. So glad I found this place! They spayed our little girl and sent her home with pain meds for $250.00. Her stitches healed nicely and you can't even see the scar. What a relief to have a place where you can get Vet care for your pet and not break the bank. We love our pets and want the best but the best is not necessary the most expensive. read more

This is BEST VET I have ever been to! I(dog owner for 20 years) and have always thought that the expensive costs of vet was just part of the deal in having an animal. Not anymore! The staff are friendly and caring. They explain everything to you before it is performed. The hours are great to fit into your schedule and they are flexible in changing appointment times. The PRICES CAN'T BE BEAT! If you love your animals and don't want to pay outrageous prices, but expect excellent service, this is the place to go. We will be patients for life!!! read more

Staff were super friendly and helpful. Also, very affordable. I wish they had a location in DC but I don't mind the drive for super affordable pet care and excellent customer service. I will be coming here from now on. read more

Affordable Vet Care Saved my cat's life. Thanks to their low-cost business model ($50 check-up; $100 blood panel) I felt we could afford to go on a 'fishing expedition' and fortunately found that our 13-year-old cat merely had hyperthyroid -- easily treatable -- and not something worse. All the staff I've encountered in my 5 visits have been pleasant, professional, thorough, and efficient with time. Even though it's a 40-minute drive, this is now my go-to Vet. read more

This place is terrible, They take days to give the results after they have them, I called to talk to the doctor and He replied 3 days later also kind of rude, barely explain anything to basically told us to let our cat die. read more

Dr. Watts and his team was so professional, kind and made our emergency visit painless. Thank you so much for helping us and seeing us so quickly. read more

Very satisfied with my dogs dental cleaning. She first went in for a consultation as well as for blood work. The vet techs were wonderful! They were able to schedule my dog at a later time so I wouldn't have to worry about having her in a crate for too long. I picked her up a little over two hours later. The price was wonderful!! The only suggestion I have is if customers could get a printed copy of instructions/suggestions of the aftercare. Whether if it's for dental care or other surgeries. Had to ask several questions since this was the first time my dog got a dental cleaning. Also did a lot of googling when I got home. read more

This place was dirty and the staff was disorganized. The vet clearly did not care about my very sick dog. We had to take her to another vet and now a specialist because of their incompetence. Do not take a sick animal to value vet! read more

I have had nothing but good experiences here. I mostly use them for preventative care. However they were able to diagnose and treat my dog for a condition that my previous vet could only suggest expensive, invasive diagnostics for. The vet is very knowledgeable and suggested a range of possibilities that my previous vet never even mentioned. I also was taking care of an elderly dog for a family member who was on extended vacation. I had the sad task of putting that dog down while they were gone and was very happy with the services they provided that day. read more

Fine for wellness care, don't use for sick care. THey are hard to reach and I am left with a possibly sick kitty over a 3 day weekend. Waiting for the results of ultrasound but not much use to get a second opinion without it. Am going to try to call again. Highly recommend for preventive care, as the prices are great. read more