The doctors and technicians are responsive and informative, they give maximum attention and explanation, and are patient and professional.

I've been a client of McLean Animal Hospital since 2019, when I first got my dog, back when Dr. Sexton Sr. still ran it. It's now run by his son, Dr. Sexton Jr. Over the years, I've found the front desk staff to be inconsistent -- friendly some days, dismissive on others -- and the vets themselves are generally competent. But after several serious incidents, I can no longer recommend this practice. Incident 1: A misdiagnosis that nearly cost my dog his life. In 2021, when my dog was 2, he ingested rat poison. We didn't know the cause at the time, only that he was showing symptoms, so we brought him in to see Dr. Norway. He coughed up blood in front of her, and she sent us home with a diagnosis of pneumonia, telling us to go to emergency care only if things worsened. He survived, but not because of anything she did. A dog coughing up blood in an exam room should never be sent home. I moved on from that experience by switching to a different vet within the practice. That vet was excellent, but she left. I eventually landed with Dr. Sexton Jr., which brings me to the more recent issues. Incident 2: A grooming deposit that vanished into thin air. I've also used their grooming services, and I want to specifically credit Stephanie, who was consistently kind, attentive, and easy to work with. When she took a leave of absence following a death in her family, the practice canceled my upcoming appointment and offered to put me on a waitlist. I agreed and let them keep the deposit. Over six months passed with no update. When I finally called to ask whether Stephanie was back, they confirmed she was -- and had been, apparently for some time -- with no attempt to contact me despite holding my deposit. When I raised this, I was met with no acknowledgment of the oversight. Incident 3: Billed for an exam that never happened. Most recently, my dog was having urinary issues. I'd already had testing done elsewhere but wanted Dr. Sexton Jr.'s opinion, given the history above. He spent a good amount of time walking me through the results, which I appreciated -- but he never physically examined my dog. When I paid, I was charged a full exam fee regardless. I let it go initially, but on reflection, I asked at my next scheduled appointment that the fee be addressed, since I'd paid for a service I didn't receive. No one at the front desk could resolve it, so the practice manager called me. She first suggested the charge was for vaccines -- which I pointed out were billed separately, and she conceded the point -- then explained that because time had passed since his last visit, an in-person visit was required. I asked why, if that were the case, no actual exam took place once we were there, and why a phone consultation -- cheaper and more appropriate given no exam was needed -- wasn't offered instead. Rather than answer that, she began recommending other vets to me. She called back shortly after, informing me that the practice was terminating our relationship. When I noted that their response to a billing concern was to drop me as a client, she replied that she was sorry I felt that way. In my experience, this practice does not take accountability for its mistakes, has inconsistent front-desk service, and charges for services not rendered. I'd encourage anyone considering this practice to look elsewhere. read more

We have brought our cats to this hospital for 15 years and would continue to do so as long as they needed to see the vet! Dr Lauren Cryder has over the past few years taken care of our cats with compassion, explaining the issues to us, listening to our concerns (and those of our animals), and helping us to navigate difficult treatment decisions with patience. She is the best! All of our experiences working with the entire staff over many years at McLean Animal Hospital were positive. Thanks to you all! I can see comments about charges for services, but my experiences are that the charges have been in-line with other veterinary services. read more

We have been bringing our dogs here for years and they have always been good. Easy to get an appointment and well run. I was compelled to write a review when we had to put two dogs down two days apart. It was a horrible week but Dr. Sullivan made it so much better. She was incredibly compassionate but also thoughtful with advice as we made decisions. She was also flexible with fitting us in and responding to our questions. I can't say enough good things. read more

Are they pricey? Yes. Is your fur baby worth it? YES. I'm about 3 mins from this vet and I've been going here since we moved to the area recently. They're definitely on the pricey side but what do you expect in McLean? I was quoted $800-$1000 for just neutering, which was alarming. I also didn't get a quote that they apparently usually give far in advance to let you choose whether to move forward with a procedure. I had to keep calling and asking for one and finally got it the night before, which rendered it a bit useless other than to steady my eyes to see that it costs at least double what many others charge for the simple procedure. Buttttt, a surgery is a surgery and I'm not one to risk my baby's safety. I was, however, bummed to not be able to meet the doctor when my baby was being released. That's not acceptable, especially for the price. I wanted to dock this review by a star but I did receive follow up calls and they did respond to my email request asking if the incision site looked ok in pictures. Also, note that they have a new rule: you pay if you don't cancel in time! read more

McLean Animal Hospital - First visit - got so much love! - Veterinarians Near Me - Mc Lean, Virginia

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They are kind, compassionate and knowledgeable. It's wonderful to go to a place that have staff that truly love their work and love our pets. I would not go anywhere else. read more

My dog had acute pancreatitis and was hospitalized for 3 days! Dr.J Sexton did a great job diagnosing the pancreatitis that VEG missed.....and my 9 years old dog has recovered very well! read more

Always kind and helpful to my anxious Australian Shepherd. Wonderful people and I highly recommend them.

I want to give thanks to Dr Salkeld and her team with McLean animal hospital . She is always compassionate and finds the best humane treatment for our little senior Bicheon Dolce . We are lucky to her her and McLean animal hospital in our neighborhood I strongly recommend McLean animal hospital . Renee read more

The staff here is really nice! They've been very helpful and understanding about my new puppy. They've also done a lot to ensure covid safe protocols by bringing my pup to and from my car and finishing his checkup in read more

Not sympathetic, gave improper medical advice, and no regard for our dog's wellbeing in our most recent visits. We saw our vet about having some of our dog's teeth extracted, but unfortunately we can't afford to pay the full price quoted immediately given that it was quoted for several thousand dollars. We asked about potentially paying in installments or otherwise find some flexibility so that this procedure doesn't have to wait and risk further health issues, but this practice and veterinarian were not willing to help us in any way. The vet suggested a potentially cheaper practice (in Manassas?!), but suggested that we check if they do extractions or just cleaning. Then told us that "if they only do cleaning, maybe some of them will just fall out" and we could handle it that way. We've been using this vet since we got our dog as a puppy (over 7 years), but given the lack of sympathy and callousness we've received in our interactions about this issue I don't think we can continue to see this vet. It's unfortunate that practices and people like this care more about making money than about your pet's wellbeing and good customer service. read more

This place is a complete and total money grab. They don't care about your pet at all. I've been a customer here for over 10 years. After recently spending close to $2,000 to find out what was wrong with my elderly elderly dog, Mario - he was prescribed daily medicine. After finishing an initial dosage from the vet, I ordered from chewy.Com. The office ignored a prescription request from chewy and after over a week - when I called to inquire about it, I was told to bring Mario back in to be examined again and to purchase the medication from them (at 4-times the price). They said that he needed to be examined every 6 months however it had only been 5 months. My only options to get the necessary medication for Mario were to bring him back a month early to incur an additional vet bill AND purchase the medication from them, or let Mario suffer without the medication. The receptionist was very blunt and rude to me about this. She didn't care at all about Mario. When I asked her to have the doctor prescribe 1 month medication from chewy.Com to tide him over to his visit at 6 months, she told me it wasn't possible. When I told her that I didn't think that was right, she told me I should take him to a different vet. I asked her to send me Mario's medical files. She didn't. I called a second time to ask. They said they would but didn't. I had to call three times to get Mario's medical history. I use to really like this clinic. I thought the doctors and staff were but they've gone way down hill. Maybe they're having financial problems now. Stay away from this place. They only care about your money. read more

McLean Animal Hospital is not somewhere I would suggest you bringing your pets. We brought our sweet 12 week old puppy in for his vaccines. We informed the vet that he was the runt of the litter and extremely underweight. Should we wait to vaccinate? She said no and barely went over the risks associated with the distemper vaccine. Well, big surprise, 3 days later our sweet baby is lethargic, has a fever, and can't even stand up with a limp in his front legs. We immediately bring him back to McLean. They put him on steroids and send him home. Next day, our pup is still not getting better. We bring him back. They perform bloodwork and x-rays (everything comes back normal) They continue a regiment of antibiotics, steroids, and pain medicine. There was some improvement within 2 weeks and we were told to taper his steroid dose (1x a day instead of 2) and everything went down hill from there. Of course we were going to bring our puppy to a hospital that might be better able to help him. After looking at the x-rays that Mclean took...they immediately diagnosed him with HOD. What's HOD? We had never heard of it before and Mclean never mentioned it when they are the ones who took the x-rays!! The first thing you are supposed to do with an HOD diagnosis is limit protein intake and immediately change your pets' diet. While....of course we didn't know this and our sweet 14 week old puppy passed away in the hospital due to complications from something that is supposed to be treatable. If you are going to spend your money somewhere, I would find the best care possible and McLean hospital just is not it. After interacting with several veterinarians there, it is safe to say that many are inexperienced and just plain rude. We really only enjoyed our experienced with Dr. Hardenson, but she seems like a diamond in the rough. Take your precious fur babies somewhere else!! I write this not to trash their name, but to protect those other precious dogs and cats out there and truly pray something like this does not happen to them. read more

Never coming back. Irresponsible lack of covid regulations. Started allowing owners in with their pets, no gloves, and close proximity in small enclosed rooms. One of the vets called to say he received a positive covid result (still having come in to work despite concerns of exposure), after meeting us for an appointment in which he didn't properly wear a mask. Now our family has contracted covid, with this vet being the only place we visited in the past months, out of necessity. All that hard work and sacrifice, only for the negligence of this staff to threaten our family. Look elsewhere. read more

These are all LIES !! I never pursued a biopsy bc Nelson was too sick and I NEVER chose at home care. Dr Hardison never spoke to me while Nelson was in the hospital- another lie!! She told me to wait a few days for the steroids to work- guess what? They didn't work bc he didn't have cancer. Then I hospitalized him. She never discussed pancreatitis with me bc she incorrectly ruled it out- another LIE! No one ever told me to go to the hospital- that's exactly what should have happened immediately when fluid was found in his stomach. All you wanted was a follow up appointment and more money. Shame on you!! If you continue to lie, there will be severe repercussions against you. The kindest thing would have been to tell me to take my sweet dog to the hospital. No one ever did. Your greedy practice is incompetent and just wanted money. When I wrote a letter to Mclean Animal Hospital, they didn't even have the decency to respond. Dr. Sexton cares more about money than anything else. Actions speak volumes. read more

Dr. Jeb Sexton is the best vet we have ever had. We have been using MAH for 20 years and have nothing but positive things to say about this practice. Even though Dr. Sexton is a graduate of Auburn University, he has always treated this Crimson Tide fan with respect (Roll Tide!). Dr. Sexton has recently been the point-person for our dog (Iggy) and his mast cell cancer treatment and recovery. His compassion, follow-up phone calls, and expertise made all the difference in the world for us and Iggy. read more

This is more of a recommendation for Dr. Salkeld than for McLean Animal Hospital as a whole. If you're someone who feeds your pets non-commercial, by-product free foods and takes a more holistic health approach, then I highly suggest making an appointment with her. She's very open to, and has seen the benefits of, cleaner diets and not unecessarily vaccinating animals. McLean is one of the few animal hospitals around that willingly offer tither tests instead of jamming up your vet bill with this shot, that shot, test this, lab that. I've only seen one other doctor there who did not diagnose my dog's very obvious hip dysplasia and instead gave him pain killers for a sprained tendon... without even taking an X-Ray. This will not happen with Dr. Salkeld. She genuinely cares about your animals and takes the time to speak in depth about your options. Once, one of my cats had a near-fatal crystal blockage and I called their emergency number. She happened to be the doctor on call. Instead of just telling me to go to the emergency vet (which is incredibly expensive and they leave you no choice but to pay 50% upfront.. you're kinda hostage with your pet's life), she met me at McLean Animal Hospital at about 4 a.m. to take a look at him. I don't even think Dr. Quinn Medicine Woman would do that. Although I live about 45 minutes from there, I don't mind the trek. There's no one else I'd trust with the well-being of my animals. Bill and Stephanie in the reception are also very helpful and kind. read more

McLean Animal Hospital - McLean Animal Hospital - Veterinarians Near Me - Mc Lean, Virginia

Ashlee's review from 6/29 also describes my experience which goes to show there is clearly a problem. Like Ashlee's dog, my dog is also dead because of the negligence at McLean Animal. I brought my dog into McLean Animal on 6/14 and asked for a specific test. They refused out of both arrogance and ignorance. My dog died 9 days later. If they had performed the simple test, we could have prevented her condition from worsening. McLean Animal Hospital offers a new graduate program intended to train recent vet school graduates. Most of the veterinarians (e.g. Jeb Sexton, Carly White, and Dana Hardison) have never worked as a veterinarian before working at McLean Animal. They hire cheap labor, recent vet school grads, vets who have complaints on their records in other states and can't find work anywhere else (e.g., Dr. Clark). Their diagnostic techniques are behind by years. The person performing their ultrasound (Dr. St. John) is not a board certified radiologist nor is she a board certified internal medicine veterinarian. She calls everything cancer due to her lack of education and training. The vets at McLean are inexperienced and they are unsupervised and lack real experience. Their cavalier attitude and ignorance will end your pet's life. I am writing this review at 3:30 am as I am unable to sleep due to the extreme grief I feel from the loss of my dog. I dislike McLean Animal Hospital with every cell in my being. read more

I have a new kitten and called multiple vets trying to get him in for an eye infection and potential ringworm, and McLean got me in an hour later, as it seems the receptionist understood that we should get him checked out ASAP. Dr. Sullivan was thorough, answered my questions, had great bedside manner, and provided me with all of the options for treatment. I didn't feel pushed to pick the most expensive option or anything, as I have felt at vets in the past. The staff is friendly and the building is clean and well kept. A little pricey for a wellness exam, but I was very satisfied with the care. read more

Do not use the groomer Tracy!! She will injure your dog and not apologise. The doctors are good.

This vet nickels and dimes the customers every chance they get. Beware the tests, treatments, meds etc. that cost $25 here, $30 there. When they put our dog down, they sent us a bill for $473, without warning us that it cost over $250 to cremate the dog. It didn't matter that I was in tears in the euthanasia room in the moments when I should have requested a price quote. According to this vet, it was my job to ask for a specific price if I wanted to know the cost of our options. Had I been quoted the cost of the cremation in advance, I definitely would have chosen something else for the dog's remains, but when I received the bill and said as much, they were unmoved and unapologetic. The practice owner would not budge, nor would he speak to me. All communication was through staff. The message: Sorry about your dog. Pay up. They are getting my $473 dollars, but not a dime more. They value money over the customer. Doesn't matter how loyal you've been to them for however many years. At McLean Animal Hospital, $266 is worth more than the families that trust them with the lives of their pets. Good thing my two favorite doctors quit. Now I have somewhere else to go. read more

Dr. Salked has been great! Really love this office. I think their prices are not unreasonable, esp considering location, and all of the treatment so far has been great. The hours are a huge plus!!! Been going here for 6 years. read more

McLean Animal Hospital is not my regular vet. However, in a time of great need this practice helped me and my family out tremendously. My dog was dying of internal bleeding, and in a lot of pain. I needed to find a nearby animal practice to help. After calling an in-home service and realizing they were too busy as well as some other nearby vets, McLean seemed like the best option. The entire team was kind and extremely professional. I called them on my way and a team of dedicated vet staff came out to meet me at my car. Islam, the vet tech carried the dog from my car and within minutes, we were with Dr. Norway who administered a sedative and and the quick final injection. Thank you, McLean Animal Hospital for taking my baby to a better place. read more

I have been going to this hospital since I moved to McLean, and now I live in Silver Spring but I still go all the way there because they have a great costumer service. The staff really cares about the patients. They are all great, but today I want to highlight David. David has always been not just super caring and thoughtful, but more important, very helpful. As a costumer, I could not be happier with his service. So, this is just a big shout out to McLean Animal Hospital and to David for their great service. Frankie and I appreciate it. read more

We needed to take Wally over to get his shots since he's being kenneled during our Thanksgiving trip. Clean, professional, and of course (it's McLean) pricey, McLean animal hospital took care of our needs and gave The Wife tips on how to correct some behavior problems that have arisen in our furry baby. After paying over $100 for a check-up and shot, we got a call later saying that they overcharged us for the visit and would be refunding part of the money. After that, the cost came out to the same as what were paying at Potomac Valley veterinary hospital so I think we found a new place to go. read more

I tried to complain directly to McLean Animal Hospital (MAH). However, when I called a week ago on August 15 at around 5:30pm I was told that the person in question stepped out and would call me back. No one has so I am complaining online. I brought my dog to MAH since 2009. Our experience was always good, but my dog was pretty healthy. When she really was sick and needed professional treatment, MAH made medical and administrative mistakes that caused the dog some pain, cost me heartache, cost me money and delayed a diagnosis by two weeks, when I went elsewhere. The troubles can be divided into two types - medical and administrative. There were many administrative failures and only one medical one, but the medical failure is more serious so I'll start there. My dog has cancer. Specifically, she has a tumor in her abdomen. MAH conducted not one but two biopsies and ultrasounds by at least two vets to try and get a sample to tell what was wrong. They could not get a useable sample. Every sample collected was not enough to actually identify the tumor type or even confirm that it is a tumor. MAH charged 1,300 dollars for this and delayed diagnosis and treatment by two weeks. The new vet got usable samples the first time, took less time, and charged me less to do it. MAH also has administrative problems. Some are annoying, but small. Some are bigger. While waiting for the second failed biopsy results, I asked MAH to please be quick as I was scheduled to leave the next Saturday for work and I needed to know if I could go. They said to expect results by Wednesday, but that I could call myself on Tuesday to check if they had them then. Based on this, I told my director that I might have to delay my trip and would tell him by Wednesday. On Tuesday, when I called Ryan told me that the test was done, that all they needed was for the pathologist would write it up and I'd have it that day or the next. On Wednesday, when I called Islam told me that the test wasn't done yet but they asked the lab to hurry given my travel problem and they would have an answer that day or the next. I had to tell my director I still didn't know what i was doing next week. On Thursday, after multiple calls from me, Dr. Anderson said nothing had happened but that he had sent the lab an email asking them to do it that day and that they should have a result later that day or the next. I told him that I was getting a different story every time about talking to the lab. He responded that he had asked now and more could not be done. On Friday I waited all day and finally called looking for an update at 5:30pm, I was told then that they had results, and had for "a few hours," but Dr. Anderson was too busy that day to call and tell me. I asked for any other vet to call me as I needed to know about my flight the next morning. One did, a woman, although I missed her name. She told me that the lab said that the sample wasn't good enough and that they would try another slide. At this point I grew frustrated and asked why no one could call me for hours even to tell me that they had results that required a re-test when they knew that i was expected to leave the country the next morning. She said that Dr. Anderson was too busy all day to call me and tell me that they didn't have useful results. I said that one of the many other vets could. I admit that I was pretty unhappy and my voice sounded it. She didn't like this and got angry, telling me that the vets were all too busy, that there were many other people wanting lab results, that i wasn't important as I thought I was (!) and that I'd have to be patient until someone had time to call me. At this point she was yelling and I was pretty mad so I hung up. I then called and asked to file a complaint. I was told someone would call me back. That was a week ago. Fifteen minutes after the female vet was so angry and rude, Dr. Anderson called. He did not address my complaint request, but had found time to call about the lab tests. He said that the lab had also found the time to try that second slide and that the results were also inconclusive. He seemed to think that i should be happy that he and the lab had such a quick response time. After a week of several daily calls begging for action, the fact that they could move when they decided that they really wanted to did not make me feel better. Learning from the new vet that the main tumor is so easy to find and to biopsy, and that I put my dog through unneeded stress, paid an unneeded $1300, and needlessly looked bad at work, I feel worse. read more

Alright, well I can't really judge the prices because I've never actually paid for their services myself. Let me explain. I used to foster cats, and this was the preferred animal hospital of my organization (Feline Foundation of Greater Washington). Conveniently located off GW Parkway in McLean, this is a really great animal hospital. The people who work there are super-friendly and extremely helpful. One of my fosters had giardia, and I had been having a hard time getting him to take pills. They booked me a super-quick last minute appointment, and the vet tech not only fed him his pill, but also showed me the best way of doing it and gave me one of those pill syringe things that you can use to shoot it in their mouth. First-class service! Another time, I had a cat who decided to pee in the carrier about 4 seconds after I got him out of the building. All over the inside of my Zipcar. Fuck. So I took him back inside, and the vet tech immediately helped me out by cleaning out his carrier and cleaning him up a bit, and handed me a stack of towels and Febreze to clean out my car. Again, they didn't have to do that for me, but they really do care! If I ever have an animal of my own, I'm definitely taking him/her to McLean. read more

Pricey? Sure, but this is McLean. I have been coming here since I was a kid with my first cat (pre-renovation). This place has always been friendly, clean, and helpful. I was no expert but became a faithful customer here through the years- especially when my previous cat was (tragically) on his last leg. They have always been patient, respectful, and willing to answer any questions that I have about procedures, after care, etc. I trust McLean Animal Hospital with regular check ups, shots and also board pets when I am out of town for an extended period of time. I've never had a problem and would recommend them. read more

I almost died when I saw our bill from a minor injury our dog incurred at the claws of our cat. It was over $112 for an exam and medication that our vet from our former city charged $30 for! I honestly couldn't believe it. I figured because it was McLean it would be something along the lines of $50 or $60, but I was bowled over at $112! The facilities were brand new and other people were there with their animals for what seemed to be invasive and complex procedures, so it appears to be a good place to bring your animal if they need extensive treatment. In addition, I took our dog to have her nails trimmed there and it was A.) $23, B.) They muzzled and restrained her and C.) Nicked the quick. They bandaged the paw, and then said that they wouldn't charge me for the time and treatment of the bleeding nail, as if they were doing me a favor! My dog has never been restrained and muzzled for a simple nail clip, nor has she never had her quick cut, nor have I paid more than $5 or $10 dollars for it! I will never go back! read more

Great experiences most of the time. There was one time when I had to wait about an hour for my appointment - but I found out afterwards that it was because of an emergency with a dog, so I understood. The vets all seem like they enjoy what they do and care about the pets first and foremost. They aren't particularly pushy about vaccinations either. Other vets have been very bad about pushing every vaccine under the sun on me, but at McLean Animal Hospital they are reasonable. read more

I've been a customer for eight years after a number of false starts at other hospitals when we first moved into the area. We had a bit of doctor turn over, but every single doctor has been OUTSTANDING. An emergency surgery when a tumor burst; euthanasia when my boy was dying; great kenneling care; and super annual exams and vaccination services. I have been able to have educated conversations with my doctor about diet, vaccination schedules, treatment options, behavioral issues, and home care. I cannot say enough about the professionalism of the desk and technician staff: Bill and Justin in particular. Dr Cryan has been super with my dogs; he treats my dogs as he would want his own treated. I am grateful for his care. read more

About a month ago, my deaf Dalmatian had three bad nights in a row due to her arthritis, crying non stop and couldn't lay down in any position without yelping in pain. :-( So, I took her to McLean Animal Hospital (our first time ever since we moved to McLean), and I was beyond impressed with how the place is ran. As a dog mom, I, of course, am paranoid of how they will treat my deaf dog, however, after meeting Dr. Malehorn, I am so glad to have her as Molly's primary veterinarian and she knew what to do and how to help Molly cope with her arthritis. After receiving the new medication, Molly is now a completely different dog, she no longer walks slow in pain, used to not being able to run and was afraid to climb on the stairs. Now? She runs like a playful puppy, can climb up and down the stairs, and even walks at a normal pace without any pain. Thank you for giving Molly a chance to live comfortably in her golden years! I am just so happy to see Molly happy and pain free, and am still mind blown by how she is running and playing around. read more

I've been going to McLean Animal Hospital for 18 years. The two chihuahua's that i've owned in that time (one died at 17 last June and the other one is a 4 year old rescue) have seen the following doctors for treatments and surgeries: Dr. Sexton, Dr. Stork, Dr. Salkeld, and Dr. Hodgdon. And all of these doctors have been nothing but amazing on each and every visit. All of them take their time with you to calm any fears, answer any questions, or even give you a shoulder to cry on when you have to say goodbye. My chihuahuas prefer(ed) female vets and during the last few months of my former dogs life, Dr. Salked and Dr. Hodgdon were always available 24-7 to answer my questions, concerns etc and honestly acted like my friends throughout the entire traumatic process. I cannot thank both of them enough for what they did for me and my little fur-baby to ensure that she lived her last few months the best she could. If you love your little fur-babies as much as i do and want to give them the best honest care possible, bring them to one of the doctors above at Mclean Animal Hospital. read more

Our 8 year old cat recently had an episode with some disconcerting symptoms. Dr. Sullivan saw him, did some x-rays, and blood work, verified there were no blockages. While consulting with a radiologist, she kept Mishka for a couple hours. Dr. Sullivan even called the next day to check in on Mishka the cat. Vets who are competent and who care about their patients and owners are truly an asset. read more

I love bringing my dog, Jacoby here. He's not always thrilled, but it's always clean and never smells like a vet's office. While it is McLean, t's not anymore expensive than the small town vet office from back home. Dr. Andersen has always been knowledgable and helpful no matter what ailment I bring Jacoby in for. I'm a bit of a hypochondriac when it comes to Jacoby's health. When we did have a real health scare with a possible seizure episode, Dr. Andersen was always updating me on his status and patiently listened as I rambled on about possible symptoms, which were all completely unrelated. The only downside is I have to bring Jacoby in rather often for nail clippings (since other places can never get his back dewclaws short enough), and at $28 it is a little pricey. read more

Despite the fact that they are generally rude and expensive, the level of care here is TERRIBLE. We were coerced into an unnecessary surgery, and they mauled our dog. It took over a month to recover from his neuter, and he bled all over our house for the first three weeks of it. Sloppy, crude work all around. If the location proves too convenient for you to go somewhere else for any surgery. Ideally Virginia Tech or Penn State, they're amazing but at least go to Hope in Vienna if you don't want to make the drive. You would make sure you had a competent surgeon if you were going under the knife, do the same for your pet. When we decided to leave, it took 6 phone calls and a visit to get our pets medical records. read more

Without question, McLean Animal Hospital is the best, most compassionate care I have ever had for my cats. On a recent weekend, my 4 year old cat became very sick, very suddenly. I called at 9 a.m. on a Sunday and was told I could come right in. I was so lucky that I knew of this vet office from working in the area, as I am new to the region. Dr. Anne Todd Hodgdon saw my cat and quickly laid out the options. She was extremely caring and reassuring, as were all the techs and staff. I felt safe leaving my cat in their hands, and within hours my cat was perked up from IV fluids and constant hospital care. The next day, I received several calls from Dr. Hodgdon. While I cannot lie: this care was expensive, Dr. Hodgdon spent an almost unbelievable amount of time attending to my cat when it became clear that her illness was more severe than we feared. She spent equally as much time reassuring me and consulting with me on the phone. X-rays and ultrasounds were performed, and accurate estimates of cost were given. When it became clear that my sweet Katie-kitty would not have a good prognosis, Dr. Hodgdon was there every step of the way. To go from a healthy pet to a dying pet within 24 hours is a shock to anyone, and I couldn't have gotten through without the grace and compassion shown by the vet and everyone who saw my Katie at the hospital... ------ When I later decided to adopt a kitten, I received the same standard of care at the kitten's "well-baby" checkup. In addition, the late evening hours are ideal for working people. I can't recommend McLean Animal Hospital, or Dr. Anne Todd Hodgdon, strongly enough. read more

When I moved to McLean in 2009, I chose McLean Animal Hospital for its convenience. But after several unfortunate incidents involving a clever cat that likes to swallow things, and the concern, kindness, and top-notch service my cats and I received at McLean Animal Hospital, I continued using them as my vet even after I moved into DC in 2009. I owe my cat's life to the staff, and especially Dr. Hodgdon, who knew my cats by name and was always will to answer any question I had, no matter how silly it seemed (eg. "oh my gosh! Dr. Hodgdon, he sneezed! Is he going to be okay??"). I only hope that I can find a similar practice when I move to San Diego this month. read more

The nicest, friendliest, most professional and knowledgeable vets that my wife and I had ever been to. They truly care about each and every pet and call before and after appointments to make sure that everything is okay and that you understand everything. I wish I could give gold stars or higher than 5 because this is a really special gem that you shouldn't miss. If you don't have a pet, get one just so that you can experience what perfect customer service should look like. read more

When our yorkie became ill, we took her to the McLean Animal Hospital. Mia was diagnosed with kidney failure. The so called Vet. who put her to sleep was totally insensitive to my 3 children and to me. My children and I were even more upset because of his callous indifference to the death of our dearly beloved little dog. We now take our cat to Ballston, which has excellent Doctors and a caring staff. read more