Won't take my baby anywhere else! Great care, much better prices than we were paying at another Hermitage vet office. The staff at value that is much more concerned about the health of your pet than about getting your money. read more

I don't usually leave bad reviews, but I called to make an appointment for my dogs and the receptionist was rude and didn't want to answer any of my questions. It's a shame, because I've heard good things about the doctors there and wanted to switch to a new vet, but I won't be going there if I have to speak with her every time I call. I'm sure it's a great vet, but terrible customer service. read more

Great job! We just moved to Nashville and needed to get our 3 cats updated rabies shots. We arrived 30 mins early (not used to the traffic yet), and not only was everyone extremely nice but they took us right away. Maybe we came on the right day or even just the right time of day, but I've never had such prompt and courteous service! We were done with 3 cat's shots and having their claws cut before our original scheduled appointment! An extremely good value as well. Oh, and there was no high pressure up-sale for stuff the cats didn't need either! We will be back for sure! read more

This is a great, basic vet office. I take my cat here for everything he needs, most recently to be neutered. The prices can't be beat, and I love that they itemize every charge and tell you before the procedure is preformed how much it will be. Also, you can choose if you want to see a Veterinarian (for illness issues, more expensive) or a Tech. For serious issues I would probably go to another vet office, but this is great for the basics! read more

Please don't take your pet here. I left with the feeling that they were going to go something to my dog today. (I'm going through the heartworm treatment process and today was the last shot. I was told that it had to be within 24Hr of the last one. SO i had to leave her plus we have spent over 1200 for this) We have been going her for about 6yrs and mostly have done all vaccines here. This is the first time that we have something major come up. Every time we have talked or gone in for an appointment someone tells us something different than before. I have yet to have 2 people tell me the same thing. I have talked the a head manager that was GREAT and thought that the rest of the process would go smooth. Low and behold the Vet tech (white, long blonde hair, very rude, has an attitude every visit) doesn't think she has to abide by the notes that are in my account form the manager. I get the feeling she wants to be boss but it not one. So as you may know that heartworm treatment is 3 step injection process. Every time I have had a problem with this vet tech. No one told me on the first treatment that I had to pick up my dog btw 5-6. I advised her that no one told me and I would need to get my dog btw 3:00-3:30. She said that I wouldn't be able to. I called and spoke to the manager and had it arranged so that could pick my dog up btw 3:00-3:30. Vet Tech had an attitude about that when my boyfriend picked up the dog. Second injection she said while I was checking pick up btw 3:00-3:30 we would prefer 5-6. I advised her that we would be there btw 3:00-3:30 like the notes state from the manager. Boyfriend got there once again vet tech had an attitude and said that we couldn't get the dog until 5-6. We got the dog and left. One day later last injection: same vet tech made a scene in front of other customers about pick up time being from 5-6. I advised her that I would be there around 4:30-4:45. She said that pick up id btw 5-6. I advised her that she can't keep my dog and I have already discussed this with the manger. She said i can't loose my job so i'm saying so that the camera's can see her and hear her(please note customer were in there to while she is yelling). I advised her that she can't keep my dog and if she does I would be paying for the boarding fee bc I was there to pick my dog and paid for services in full and she refused to give me my dog. She went on and on about pick up time. I advised her that she needed to check me in so that I could go to work. I as made the statement to another customer standing beside me "WE WILL NEVER COME BACK TO THIS PLACE AGAIN" Customer looked at me and said us as well. Vet tech started talking about pick time again. Disclosure- I'm pregnant and have people helping me with pick up bc I can't left a 45 pound dog. Also I have another kid that needs to be picked from school. This vet tech has been given instruction by a higher up and can't following them.I feel as through she has something against me since she keeps bring up the same thing that has already be talked about and solved through management read more

Value vet is good for your routine things but nothing else. No diagnosis situations, they always say its CANCER, and try to scare you to pay for all these tests and procedures that are not even Necessary ! The 1st time it happened to me was at the Inglewood location on Main st. I had simply taken my pug to get her tooth looked at because it was loose she had broke it (long story). The vet picked her up and noticed the spots on her tummy and said I am way more worried about those, that looks like cancer. I'm not kidding that is exactly what he said. For big issues with my babies I take a drive from Madison to White House to OPAH (Orchard Park Animal Hospital) They are amazing, love animals and trust worthy but pricey. Though when it comes to the life my my babies I go there. Well they finalized that all she had was wartz. 2nd time I was told CANCER was on Main st (or gallatin rd same diff) in Nashville, I took my other pug/boston terrier to Value Vet, he has a habit of throwing up mucus but it was more excessive, a little concerned in we went. They took an x-ray, saw a mass in his abdomen and told me it was cancer that I needed to do biopsy's and surgery. So again took him to OPAH, they did an ultra sound and said lets keep an eye on it and after time came to the conclusion it was nothing to worry about. There was a 3rd but I cant remember the details. like I said simple stuff Value vet is great other wise not so much. read more

What a great find! I originally visited back in August to get my dog his annual vaccinations. I remember the bill being only 50-60 dollars. At my old vet, this would easily cost 100-120 dollars. Today I visited Value Vet again because my dog was having pain in his back and was not walking. After thinking the worst, Value Vet eased my worries and suggested that he may have just pulled a muscle. The Vet prescribed steroids and muscle relaxers and said to come back if his condition did not get better. They did not pressure me into any unnecessary tests or services. They even offered me two free samples of joint supplements so my dog could choose the flavor he liked best. You will not find a cheaper option for your dog. The Vet who cared for him today was also so caring and attentive. I do not remember he name, but she was blonde and bubbly. Thank you so much for making Vet care affordable, efficient and stress-free! read more

My Charley was in distress due to delivery complications. We had her at a Emergency Clinic which was requesting $3000 to $3500 for a C-section. The staff at the Emergency Clinic was really nice and concerned, but we could not pay what they requested. We paid the clinic $250 for the visit and x-rays and left the clinic with no idea as to what we were going to do. We called Value Vet and they gave us an estimate of charges and told us to bring her in. We took her in and they took her and her pup(Adam) right under their wings and made them as comfortable as possible. We were allowed to stay with her until time for her to go in for her C-section. We were called and given her status after surgery and was told that Charley and her pups would be ready for pick up at 5:30. When we went to pick her up she was out in the lobby waiting on us. She was so happy to see us and she was treated with "much love" by the staff. They seemed so happy to have her and the pups. The charge was not what they estimated, but was far less than half of the $3000 to 3500 that was requested by the clinic. I am really impressed with Value Vet and will start taking all of my dogs to them. It was such a pleasurable experience. read more

I was very skeptical of any vet place that had "Value Vet" as their name, until yesterday and today. Yesterday morning I found my dog/child was very sick. She has had allergies for years. Always in the Spring and the past few weeks has been the same way. However the allergy symptoms had changed to more of a head cold type of thing. Well yesterday afternoon she was having a hard time trying to breath through her nose so I called my regular Vet. They couldn't get us in until Monday. I knew my baby couldn't wait that long. I looked up Value Vet on Yelp. I have to admit, I was very skeptical of this place. After reading all of the positive comments I felt I had no alternative but to try them. I called the closest to me which was the Hermitage location. They had no available appointments on Saturday (today) but she gladly offered to find me another location that could take us today. The Nolensville Road could at 11:40. Pearl and I arrived 30 minutes early for our appointment. There where 2 other pets/owners there when I walked in. 1 was called back while I was checking in and the other right behind the first. Before I could even sit down the receptionist brought me back to an exam room. Within less than a minute a Tech came in that was super nice. She loved on Pearl first then started with the things she needed to do ie; asking questions about conditions, symptoms, duration and of course checking her temperature. She then told me that the Doctor would be right in. She was right! Within a minute or two a Doctor came in and introduced herself as Dr Ford as she shook my hand. We went over the questions again but in more detail this time. She examined Pearl completely. She explained that she felt Pearl's allergies had gone into a severe upper respiratory infection. She wanted to place her on an antibiotic, a medication to help dry up some of the mucus along with giving her a slight dose if steroids in it along with me giving Pearl an over the counter Benadryl medication. I agreed. A Tech came in with an invoice explaining all the cost to me. There were 2 items/test that were in there that the Dr had mentioned but wasn't a must. I couldn't afford every item on the invoice but I could without the 2 test. I agreed to all but the test and the Tech gladly went and redid the invoice. I paid and the Dr came right in with the shot and medication for me to take home. She informed me that if I didn't see improvements by Monday or Tuesday I should either call my regular Vet or I could always call them back for Pearl to be re-seen. My entire visit was a total of 45 minutes from walking in the door to walking out. Every single staff member that I encountered was professional, kind and extremely sweet! Prices were less than my regular Vet would have been and I feel like I received the same care, maybe a little better do to my regular Vet and staff are not very friendly. I would HIGHLY recommend Value Vet to anyone in need of a vet either for the emergency, weekends, after hours of your regular vet, you need a vet or you just are low on funds, this IS the place to go! I will be back but I hope not soon, lol!! Thank you Value Vets!!!! read more

Long story..So i went to value vet a few weeks ago, my dogs picked up some fleas at the dog park. Ad i was about to be out of heart worm pills i was going to get Revolution which is a heart worm medication that also kills fleas. They did not have it in stock the vet looked at my dog told me they would have it in a few weeks or i could just order it online. So i did. Pet meds sent a request to verify that i had seen the vet and Value Vet would not verify. When i called they said i had o come in for an exam. when i told them i had they said no record. Here is where it gets bad. They advise me it was the "Law" that they had to see my dog before they could write a prescription. Or the alternative was that i could come in and purchase direct with them. So i went by the location. I had a wellness exam in May just 4 months before. They again quoted the "law" to me. When i informed them i was a former vet tech and new the law and advised them they were wrong the law sates your dog must have one annual wellness exam and that's it. They then retracted and told me it was actually a company policy not the law. and she admitted she knew this when she was telling me its the law they had been told by management to say that. they advised if i waned to use pet meds they would have to exam my dog every time i ordered a new medication at a cost of $33 an exam. or i could order from them. Revolution with them is $164 for a 6 month supply the exact same medication online is $95. So i told them lying to me about the law and forcing me to bring my dog back for an exam had cost them a customer and left. A few hours later a manager called me. She again tried to explain the "law" to me. When i read her to statute she was referring to ( i had Googled it by this time) she backed off and said as a courtesy just this once they would write me a prescription without a new exam. BUT only at the Nolensville pike location the farthest from me because that's where she was. When i asked if they could just fax it to pet meds she advises they have another company policy that they will not in anyway work with an outside vendor , if i want to use pet meds I'll have to come in and see them and get my prescription and fax it in myself. These people are lying crooks three different employees lied to me about the law and they massively over charge. I was already a little peeved about my last exam they had no recommended medicine in stock the vet looked at my dog for about 2 minutes and recommended 4 different surgeries and a dental cleaning after proclaiming he was "pretty healthy" for a dog his age. They are just a mill trying anyway they can to get to your money. if you must use them do not buy your meds from there and do not take their recommendations on surgery till you get a second opinion! my new vet laughed when he saw all she had recommended! please read more

I know I've had different experiences at different hours depending on the mood of the staff at the East Nashville location (where I take my dog), but when it came to an emergency euthanasia, the veteranarians at the Valu Vet Nolensville location are nothing short of saints. When thirteen different vets couldn't help me because my pet rabbit was considered "exotic", I felt hopeless. Not only did their receptionist go completely out of her way to make sure that I would absolutely get someone to assist my little guy in his time of need; their team stayed and waited way after hours so my poor sick rabbit could be put out of his suffering. That's an absolute compassion for animals right there! The staff was so sweet and understanding. Milo lived a wonderful thirteen years, and I'm so thankful those guys cared about him so much to go out of their way to help him go in peace. I don't know what I would have done without them all! Such kind folks! read more

stopped using value vet switched to another one due to bad service. Value vet is reasonable in price, vets are good but I had real issues with office staff here and my medicines for Veggie our lab mix. they did not want to refund money do to allergy with dog after I paid $50 for collar. Also when I wanted to get my own meds filled myself and get a prescription I had issues they wanted to push their own medicine refill program and I was not happy. the lady that ran it was at a different phone number and told us there was rebate we Never got it and she never returned out calls. We could never ever get in for emergencies always full could not see us for 3 days that got old. Gave up called to complain no one cared to call us back so I changed vets a year ago been happy ever since. read more

I took my dogs here a few weeks ago and had a pretty good experience. It was pretty busy inside so I had to wait for a while, but eventually got in. Once we were finally seen, the staff was friendly and quick which was great. read more

I've been taking my dog here since he was a few weeks old. He's two now and has had continuous skin issues. I took him in October because he just couldn't get relief from all the scratching. They looked over his rash on his stomach and told me it was allergies. Gave him steroids and told me to change his food and flea meds. I changed to the most expensive flea medicine (their suggestion) and to more expensive food (again their suggestion) his skin issues continued to worsen over time. Keep in mind he's had these rashes for almost three months. I took him in again a week later when I saw no improvement and the condition was getting worse. Again, they told me allergies and gave him antibiotics for what had become an infected rash from all the scratching. I gave him all antibiotics and steroids and it just kept getting worse. Took him to ER yesterday and turns out he's had severe mange this entire time and value vet had been misdiagnosing him (failing to do skin scrapes) and medicating him with the one medication you CAN NOT give to dogs with mange. Now, after around $500 at value vet for treating something that wasn't there I am putting him through an $800 treatment for his mange. I will not be going back to value vet ever again. So disappointed with them. read more

Value Vet - Veterinarians Near Me - Nashville, Tennessee

I have been a customer of this Vet service for 16 years. Although I have had great experiences with this company in the past, they are going downhill quick! Lost records, having to wait for appointments as bad as my people doctor, never the same doctors, never the same techs. Today, when I brought my cat to the vet, mid-morning, for a follow up blood tests, I was told that they would not see him because of an emergency. If you are reading this, you know what it is like to get your pet to the vet mid-week, during mid-morning, and to be turned away? I offered to take my cat to their other 5 locations and due to the simple nature of the test, I thought I would be nice and take him to another location to help them out. No. Not, "Sir, I know that this emergency inconvenienced you, could I get you helped at another location?" But, just no, sorry. When I see turnover like this in a business, something is going on that people aren't sticking around. Not being able to create a relationship between the doctor, me and my furry family doesn't give me the caring feeling that I am looking for in a family vet. I am now shopping for a new vet. read more

I would give Value Vet 10 stars if I could. I have been taking my dogs there for about 4 years and have saved a ton of money as a result. Dr. K and Dr. Buford are wonderful vets, very caring, knowledgeable and willing to take the time to explain everything. I can always get a same day or next day appointment with the vet I want and usually the most convenient location for me. I like that they check you out in the room you are seen in so you don't have to worry about controlling your dog with other dogs around while juggling medications and money. They also post their prices on their website which is really nice. I highly recommend! read more

What a joke! The vet hardly spoke to me, kept me waiting for an hour and never bothered to even introduce herself! She sent a tech in with a bill that was so screwed up it took 20 minutes to clean it up and get the bogus charges off it! This used to be a good vet but I would run from it now if you are considering it... read more

45 mins with a vet tech and 5 minutes with a vet. If you want to feel like you're on the receiving end of a sales pitch, or someone who works on commission, you'd be in the right place! I can't believe the "pre-invoice" was almost $400 for a pet that had no temperature - she just didn't feel very good!!! They don't any lab work there and they would not do any procedure in front of us! That made me very suspicious - regardless of their reasoning - and the fast talking salesman - I mean, vet tech - had 'reasoning' for everything. We cut our losses and left. We won't be back. read more

I have been going to Value Vet on Nolensville Rd since they opened. I've had multiple pets, between 6 and 9, for the last 15 years or so due to taking in strays. My problem is that they are my regular veterinarian and when I need something i have to always go through the answering service who will make an appt but will give no other help. My 12+ year old lab started having problems early this morning, possible stroke is my best guess. I waited till they opened. Called. The earliest they can see me is 11:20 and if anything gets worse between now and then they recommended taking him to the emergency clinic. I am in there 2 or 3 times a month with one of them. REALLY??? You're sending me to the emergency clinic??? read more

The important thing I have to caution people about is, don't assume this vet will do everything that is done,(in a regular vet's office) without being told. The name alone, should tell you that! I had a very bad experience with these people, and still lost my Dachshund. All from, not not asking questions and telling them to do things that would be normal procedures for a regular vet. It's not worth the few dollars I saved. read more

Our cat had started limping suddenly so we took him to Value Vet to get looked at because we were unsure exactly what was wrong. We told them we had limited money to work with and they did tests, x rays, gave us pain medication and told us that he had a fracture, which they said is highly uncommon for a cat. It cost us 175$ for the visit and they told us he needed surgery immediately and refereed us to a specialist who wanted 150$ just for a consult, which of course we couldn't afford. We were freaking out because we couldn't get the surgery they had said he needed until we went to another vet who redid the x rays because the set Value Vet did was such low resolution, only to find out there was NO fracture at all, he has arthritis. 0.o Ok to me that is a huge mistake that cost us a lot of money that we couldn't afford and personal grief. Yes, Value Vet may get you in and out in a jiffy, but they obviously do not have the equipment or experience to be dealing with anything more major than a nail trimming. I will never take my cats there again and will never recommend them either. read more