We've worked with Schambs Property Management for some time now, and I can say with confidence that…read morethey've made owning rental property a much smoother experience than expected. What stands out most is how they handle the relationship between landlords and tenants. It would be easy for a property management company to simply favor whoever is paying their fee, but SPM doesn't operate that way. They advocate for both sides, making sure landlords' investments and interests are protected while also ensuring tenants are treated fairly and their concerns are taken seriously. That balanced approach builds trust on both ends, and it shows in how smoothly things run day to day. Their transparency is also worth noting. I've never had to wonder what's happening with my property. Expenses, lease matters, and maintenance decisions are communicated clearly and without ambiguity. When requests come in whether from me or from a tenant they handle them promptly and effectively. Nothing falls through the cracks. Maintenance gets coordinated, questions get answered, and issues get resolved without me having to follow up at all. That reliability alone takes a significant amount of stress off the table. Overall, SPM strikes an awesome balance between being professional and staying personal. I'd recommend them to any landlord, or on the other hand, to any friends or colleagues who are looking for a rental.

I would strongly caution anyone considering renting through Schambs Property Management. My…read moreexperience has been extremely disappointing and frustrating. When we moved in, the carpets were in unacceptable condition--they had a strong odor and visible urine stains throughout multiple rooms. It was clear they had not been properly replaced or remediated prior to our move-in. This made the home feel unsanitary and not truly livable from the start. We started cleaning the carpet and there were mounds of cat hair that came up as well as baking soda, assuming it tried to be treated superficially before we moved in. We reported everything right away, expecting a reasonable solution. He sent a company to clean the rugs, but the next day the odor and hair was still there. We reported the photos and smell again, and Instead, we were told by Brian (the owner) that they would only replace the carpets if we agreed to extend our lease AND pay for half of the cost--even though this was clearly a pre-existing issue. He would not come visit himself or send anyone to experience the issue first hand either. It is incredibly frustrating to be asked to financially contribute to fixing an issue that should have been addressed before the property was ever rented out. Basic standards of cleanliness and habitability were not met, and the way this was handled showed a clear lack of professionalism and responsibility. We could not afford to move out and pay that cost of moving, plus a deposit on another home, so we had to split the cost and sign the lease. They just had the carpets replaced and the padding underneath was completely stained and visibly destroyed. Overall, this experience has caused unnecessary stress and left us feeling unsupported as tenants. I would not recommend Schambs Property Management based on how this situation was handled.

I'm an out-of-state real estate investor, so I really needed a property manager that I could count…read moreon. I thought that I would get better attention with a smaller property management firm, but that didn't work. I found Block about 10 years ago. I would prefer a single point of contact, but it never takes too long to get what you need. As a property owner, I would use them again.

We are 3 days from the end of our contract with Block and they have already cut us off from our…read moreportal. This is the most unprofessional company of any size that we have ever encountered. They have not done most of their contractual duties and this few that they did fulfill were shoddy and incomplete. A lot of promises made. Nor kept. We were sold to Block along with several other HOAs in the Triad area and we gave them 6 months to show any good results. None were forthcoming.

Words cannot describe how lucky we were to work with Philip Falzarano. I would highly recommend him…read moreto everyone. We are first time buyers and we were guided the whole way through this crazy process with such care and professionalism. Philip has integrity, commitment, and a great heart, which are qualities we never expected to find in a realtor. My wife and I were new to this process and we are still in a Chapter 13 bankruptcy. Philip did not shrug us off because of this, but powered through it and even matched us with a lender that approved us for a home loan even though we were still in a bankruptcy. Philip understood the whole bankruptcy process and he understood the importance of getting us our first house and followed up on every angle possible to ensure that we would be able to attain our new home. Even though our case was challenging he made it seem like a piece of cake. Philip made sure we signed our papers, kept up with our bankruptcy attorney, returned all our phone calls and emails the same day, and treated us as if we were buying a million dollar home. In short, if you are buying your first home, you cannot go wrong with Phil. Many realtors are condescending to couples in a bankruptcy, but Phil treated us with care and respect. We love our new home and we have him to thank!

Incompetent property management company. When an issue arises, they respond with what appears to be…read more25% or less comprehension of what you are requesting and 0% action towards a resolution. They simply provide lip service with a side of lies and hope it will placate you. Glad to own a home now and to be free of this sort of nonsense.

If it were possible Mann deserves zero stars. I've purchased 11 homes in my lifetime all across…read morethe country. Mann is easily the most incompetent and unprofessional agency I've ever encountered. His lack of professionalism and follow through cost his property owner the opportunity to rent his house. Mann was aware that I was coming from nearly 1,000 miles away and had 4 days in which to secure a rental home. His office neglected on multiple occasions to produce a lease despite repeated inquiries. I took the initiative to go to his office and do it myself and bring him the financial terms. I shared that with one of his staffers, who said "that would be good." To my surprise the address ended up being a PO Box in a UPS store! Avoid dealing with this outfit!

Now NC House Rentals and Manessha Gupta was so great to work with. I know they have several bad…read morereviews, but we had no issues with her. She was very responsive and even worked through the winter holiday to get our lease to us. There was a warm handoff from her to our property manager. She has so many properties, and she is busy, but we never felt like we were not a priority. We felt like a valued costumer throughout the process. We would certainly use her again if we need to find another place.

Doesn't run an honest business. On move out, tried to charge us hundred of dollars for past tenant…read moredamages. Took weeks to months for most repairs to be done. I would look for alternative houses not run by this business. Very shady practices

I managed my rental on my own until it got too stressful. Working with MasterKey has made things…read moremuch easier. They handle any issues, communicate quickly, and stay on top of things I never got to. I've now had the same tenant for 3 years through Masterkey, which means steady rent and not having to do anything. It's well worth the cost.

Absolutely abysmal. They are very quick on small maintenance work but that is the only positive…read more The house was a health hazard for me and my family immediately. Windows were stuck open allowing insects and moisture into the home who knows how long before we moved in. Less than a week into living there, my wife and I were beginning to have unusual health issues such as headaches, rashes, and even a skin infection. All signs of mold. Every time I tried to call the office it would ring once and go to the centralized call center. I contacted an independent mold expert who came by and confirmed there was mold in the crawl space near the HVAC. At no point would the office contact me until I had talked to the call center 3 days in a row to escalate. It took 5 business days after bringing up our concerns for someone to show up to our house to confirm all the duct work in the crawl space needed replacing which he had told ownership and management years prior needed to be done. Aside from that, we had to have maintenance done on different parts of the house 5 of our first 7 days there. TLDR; avoid if at all possible and have a certified inspector look at the house before signing the lease

I worked with Henry Property Management for my two rental properties in Cary, NC (Franklin Chase…read moreand Carpenters Village) from 2008 until 2025. They provided OK service for years, but after the original owner, Debbie, sold the business a few years ago and the new ownership took over, their performance became exceptional. The new team is incredibly detail-oriented, responsive, and proactive in managing both the tenants' and owners' needs . They made the entire process seamless, from tenant screening to property maintenance. I highly recommend this new and improved Henry Property Management to any property owner seeking a trustworthy and efficient manager. Thank you for your outstanding service, Betsy, Alexis, Jenna and Everardo!

Buyer beware! Henry Properties is now charging all renters an extra $36 every month for something…read morethey call a 'Renters Benefits Package.' This fee adds up to $432/year for "air filters, rental insurance, and credit building". No matter how they frame it, you are paying $420 extra/year on top of your rent. Other places usually let you choose if you want to pay for extra things, but not here. Read their website. You have literally no choice. It feels predatory, and helped us decide to not renew our property lease. It's an obvious crash grab and highly insulting at that. A textbook way to lose clients and accumulate negative reviews that will persist for god knows how many years. Penny wise. Pound foolish.

Hands down the best realty company in the area is A2Z Realty.  I mean, Joel and his staff will do…read moreanything they can to help you out.  They are Johnny-on-the-spot with repairs and/or preventative maintenance.   The place is always well mowed and groomed.  And it is a beautiful location. There flowering trees everywhere.  The neighborhood features multiple walking and/or biking trails as well as the community park and rose garden are just a block down the road. While we're talking location, bus stops out front will take you anywhere you need to go.  There is a mall across the street with restaurants, a movie theater, shops, and a grocery store.  The post office, banks, dentists, eye doctors, massage therapists, and hair salons - all in the same block.  Library is a short walk away.   You cannot ask for a better location, especially if you don't own a car.

Summary: As a property owner, they are a worry-free management company!…read more A2Z has been fantastic at managing my property - around 8 years and I've never had to worry about a thing. They are trustworthy, competent, fair, and good at getting tenants who pay their rent and keep the place in good shape. All repairs were very reasonable in both cost and timing - I'm a bit sad I've sold my property because I couldn't ask for a better management team, and I will certainly use them again if I get another property in the area!

Having worked with hundreds of Realtors over the years, I highly recommend Justin…read more Justin Burleson is a true professional and a leader in the Triangle market who really stands out; he also runs a great team at Premier Agents Network. I've known Justin by working with him through my business for the past 8 years, which has put me in direct contact with hundreds of Realtors throughout the years. My husband and I met with him in April 2025 to talk about listing and officially hired him to sell our house that June. Even in a tough market with plenty of competition in our own development, he gave us the honest, data-driven advice we needed to set a realistic price. His marketing was excellent and showcased the house perfectly without being overdone--which is something I appreciate. It got people out to see the property, even in our rural area. We were honestly prepared for the long haul, but his strategy worked and we had a full price offer in under a week. Justin's sense for the market is incredible and he is easily one of the best in the business. I wouldn't hesitate to hire him or bring any of his Premier Agents Network team's expertise in to help guide your next move.

Justin was incredible to work with. As first‑time homebuyers, we weren't sure which part of the RDU…read morearea we wanted to call home. Justin was very patient as we toured close to 50 houses before finding the right one. He guided us through every step of the process with true professionalism, and we couldn't be happier with our experience. Highly recommend working with Justin if you're looking to buy in the Raleigh/Durham area!