I went to Valvoline three weeks ago to get an oil change and they told me that they put windshield…read morewasher fluid inside of my radiator coolant. Then they proceeded to tell me that they were going to drain it out and fill it back up with their own antifreeze. At which time I proceeded to tell them that they cannot mix their antifreeze with what I have or it will turn into cottage cheese inside of my engine. They then did it anyways and told me it would be fine. Here I am three weeks later, and now my thermostat is stuck due to the coolant that they put inside of my engine. I called and made a claim two days ago because my jeep is now in the mechanic shop, and was told they would get back with me to let me know if they would pay for the cost of the repair. The repair is gonna cost $865 and they just called me and said they are declining to help me with the cost of that. They are responsible for this. Not only that, the inconvenience this has caused me, and the two days of work that I have missed, on a week where my rent is due along with other bills, Is now putting me in a major bind. So now, I'm gonna have to come up with $865 to continue living my life and getting my son to school and getting back-and-forth to work every day, all thanks to the incompetence of the people at Valvoline in Gallatin Tennessee. I recommend this place to nobody, unless you want a nightmare introduced into your life because that's what it has become for me. I will never go back and you shouldn't either.

This Valvoline shop services my vehicle promptly with great customer care. I go to this valvoline…read morewhenever I have a service issue. I DO sense the staff is honest about what I need and what I don't need at the time. The manager I worked with was especially kind and was all too gracious, it affected my day to have such a positive exchange with a corporate business!

Had a Great experience with Steve's Automotive. Robert gave fair pricing and made referrals for…read morework he felt others could do cheaper. They also were able to get me in quick and had a short turnaround. Seems like a real honest shop and great guys.

Steve and team are great to work with, fast, reliable, and make you feel like family friends. If…read morefeels like I have my very own mechanic.

Excellent experience.5 stars to Tim, who was very kind, respectful and thorough Explaining things…read moreduring the process

I had a terrible experience here. I left my vehicle overnight, and the next day they told me they…read morecouldn't get it started. Instead of doing something as simple as putting it in neutral and rolling it into the shop, they left it sitting outside and then told me they couldn't work on it because it was outside. There was very little effort made to solve the problem or help me. It felt like they gave up before even trying the most basic solution. I expected much better customer service and a willingness to troubleshoot, but instead I was left frustrated and without any real assistance. I won't be coming back, and I wouldn't recommend this place if you're looking for a shop that's willing to go the extra mile.

Chris and his team take amazing and honest care of our vehicles. It is hard to imagine going to…read moreany other mechanic shop after using Bowles for 3+ years. We love them, Super good people.

Chris, the owner, and Patrick, service writer (?) have been excellent to work with this week. My…read moreGenesis has aged out of its warranty and I was searching for a non dealership solution to ongoing maintenance and service needs. I found Bowles to be very professional, very reasonably priced and a delight to do business with. My husband and I were discussing and it is like stepping back it time to when customers were appreciated and respected. I recommend. They have done an oil change, replaced spark plugs and installed 2 new tires this week. I have an appointment next week to get my other vehicles oil changed. They did not try to pressure sell in any manner. They actually said I could probably wait a bit longer on spark plugs but my husband wanted to get them handled now.

Stopped in without an appointment to get a tire patched and oil change, they worked me in quickly…read more I have purchased tires and services from them for years. Would highly recommend them.

Richard was awesome he took care of my popped tire quick and easy for cheap he was the only one…read morethere and still got It done. Thank you

Their selection and customer service is outstanding! Very accommodating. I will take my truck back…read moreto them for all of my tire and service needs.

I've gotten three different alignments at Gateway Tire & Service Center. The first one was on my…read more'99 Ford Explore. It drove okay but the steering wheel was off center. The second alignment was on a '84 Mercury Capri. The guy had no clue what he was doing. I had to tell him what part he could move to put it back in alignment, it drove well. The third was the one that made me realize this place didn't have a clue on what they were doing and it cost me $100. This one was a '16 Toyota Tundra and this "gentleman" was having the hardest time trying to get the toe on the right side to move. Unfortunately this wasn't needed because 5k miles later my front right tire was bald on the outside of it. So I had to go to the dealership to get it lined up the right way. Don't waste your money at this place, you will regret it. And the people working here at the time were not very professional.

First and foremost, Tuffy Tire Gallatin has proven to be a place I can trust! They've always had…read morethe utmost integrity! They take care of me every time, promptly, with expert service and attention to detail, all at a very competitive price. Thank you so much, Tuffy Tire Gallatin...see y'all next time for sure!

Great Value and Excellent Technicians! They are fast and accurate! Tony and his team do superb work…read more! I would recommend them to any one needing vehicle maintenance or repairs. Thanks to the guys at Tuffy Tire !