Had a flat on the way to Tyler and swapped to my spare. Took it to Bill Day Tire Service Saturday…read moremorning -- they had me fixed up fast! They repaired the flat, cleared the sensors, and put everything back like it should be. Great service, great attention to detail. I'll definitely be back when it's time for a new set of tires. Thanks, Bill Day Tire Service!

Came in for noise coming from the tire and to have a new sensor replaced. Waited for 3hours to have…read moreit fixed. Told them I had to be out to pick up my child from school and they made it clear I would b out b4 then. End up being late to the school and left with the tire still making noise (which I didn't hear right away... was probably a few days later I noticed). I went to another tire place to get the tire replaced. Told them about the noise and they pulled out the old tpms sensor and showed me that a regular valve stem was used. Came back to Bill Day (which I've used for years and have throughly trusted with all of our cars up UNTIL NOW)... I showed them the sensor. They show in the computer that they did a "flat repair"... which is NOT what I asked for and didn't need a flat repaired. So if they did said repair?... why didn't they find the noise that I heard in the tire and pull that loose sensor out that was floating and then to put a regular valve stem in....? I got NO apology and not even compensation for my time or paying for something that I didn't ask for. I end up paying for the sensor I originally asked for the 1st time... I asked to at least get the amount off from what I was charged for the 3 HOUR wait for the "flat repair" that wasn't done... they denied to give me a minimum of that. .... IF you go here.... DOUBLE Check their work unless you want to have to pay to get it fixed AGAIN!!!!! Very disappointed and also quite pissed about the level of care and customer service has went down from the place our whole family trusted to take care of our vehicles. Would NO LONGER recommend!!!

Very professional, respectful and quality work! Thank You all for great work and team spirit!read more

Ordered tires online on Saturday, which allowed me to schedule an installation date on Sunday…read more Received a call from Dennis that the tires were unavailable until Monday. Took a half day off from work on Monday expecting the tires to arrive because I called three times and was assured they would. Never arrived. Danny said he accessed the situation and would call me in the morning. No call. I called yet again and Danny said the tires were on the way. Called again later and they never arrived. I decided to just cancel the order. Worst tire shop experience ever. Take your business elsewhere. I did.

Brought my truck in for an alignment. The work was done quickly and efficiently. The cost was…read moresatisfactory. The employees were friendly and professional. I was in and out in 20 minutes. I would recommend their service to anyone.

Great people who do excellent work. Ive done business with them for many years! A++ business!read more

Couldn't have been better service! Had car towed to them, they got it back out just when they said…read morethey would. Very appreciative.

Great service and reasonable pricing. Good communication and they don't try to run your bill up…read more They give you their opinion if any other repairs or maintenance but don't pressure you. Have used them for years. Great people.

Fast, affordable, and confident vehicle service that I know I can count on from Bruce and his crew…read more I am thankful I have a place to take my Mini now. They communicate with you about necessary repairs and pricing and try to get the best deal for you.

Rebuttal to Firestation Service Center response to review dated 08July2026…read more I'm sorry I was unable to take your calls. It would have been nice if you had given me a little more than 16 hours to respond to you before posting your response- life does sometimes get busy. No worries - we'll just do this in writing. 1. Yes, I replaced one leaking hose and had you recharge the system. 2. Yes, my friend DID have his vehicle towed off your property due to it sitting untouched for a full week. 3. No, my AC system was not (and is not) cooling properly. 4. Yes, I did bring it back to you for evaluation, resulting in your personnel saying (very confidently) there were two additional leaks in the condenser and evaporator as "evidenced" by dye under black light. You also recommended the expansion valve be replaced for a total of $2050 (see picture). What are the chances of there being THREE simultaneous leaks in the system when it was working fine until the hose leak developed? Highly UNLIKELY and SUSPICIOUS! I took it to another garage and had a Toyota Master Tech inspect the system, giving them no background info other than the recharge and it not cooling well. They found ZERO leaks! However, they also discovered the system is not cooling well when vehicle is at idle, but works fine when moving, indicating most likely an airflow problem- perhaps a fan clutch or a dirty condenser/radiator. These are pretty easy fixes and certainly don't require $2050 of my hard-earned money. No, this very significant diagnostic failure and unsubstantiated estimate of repair is on Firestation Service. It would have been better had your people simply stated, "We can't identity a problem at this time". At least then your integrity would have been preserved, regardless of future findings. Strive for excellence! Integrity matters! Matt!

Bill Day has great service they work on my flat tire. Very efficient and hardly any wait time.read more

Bill Day Tire replaced a "check tire" sensor on my 2011 Toyota Highlander. They did an excellent…read morejob in a timely manner and their charge was very reasonable. I will certainly be checking with them on future service. I highly recommend this company. David Couch

I have ways had a great experience taking my car to be serviced at Fairway Auto Center and I highly…read morerecommend them. They are professional, honest and dependable. I won't go anywhere else to have my car serviced.

Professional, courteous, and fast service! The staff always explains what needs to be done and the…read morecost before servicing my car. I won't go anywhere else. Highly recommend!

Brought my Jeep in today for an oil change and tire rotation. Waited an hour before an employee…read morecame to me to say there was a problem with the tire rotation. He pointed at two of the wheels lug studs on the same wheel next to each other had been stripped and the lugs cannot go on and the vehicle is unsafe to drive. Then he said word for word (this happens all the time). I pointed back at all the metal shaving proving they were the ones that caused it. Then got charged in full for them breaking the vehicle. No offer to cover damage, no lift home and vehicle had to be left in a lot overnight until I can find a shop that can fix the vehicle. Pending small claims lawsuit soon to follow. Please don't let this happen to you. Stripping one of the wheel lug studs was bad enough but to then strip the one right next to it? Avoid at your own peril.

The Valvoline listing online said this place was open until 6pm. I drove 10 minutes to get there…read moreand arrived between 5:25 & 5:30. When I pulled up one of the team members said they were closing. I asked if they could take care of me so I didn't have to drive 20 minutes down the road to the next Valvoline that was open until 7:00 and why did their website said they were open until 6:00. They told me it was because they were bought out by some other company. It seemed like a pretty easy customer sat deal especially since they were starting up under a "new company". However, the manager must have wanted to punch the clock more than take care of and impress a potential new customer. Sad as it is - kinda convenient location - I highly doubt I would get my oil changed there now and I am less likely to recommend these guys.