I wanted to take this time to share my experience with this store. I have been to this store…read moreseveral times have bought a few items had a beautiful ring but didn't buy it my husband went to the store the ring wasn't there in the store but the Manger Mary and her team were able to assist him and ordered the ring fine him.

I was looking to reprong and resize a ring I had gotten for Mother's Day the previous year and the…read morering came out PERFECT. Even better than when I had first gotten it! And the whole staff was GREAT. So friendly! Had my boyfriend pick up my ring for me and he had no problems getting it. I highly recommend this shop!

Frank and Vito are so great!! I love supporting a local father/son family business that really…read moreknows their stuff. I brought Frank an old 1940s ring that needed a new stone and he did a fabulous job resizing it, getting a new stone set, and making it look original. He also made sure it was ready in time for my anniversary. Very reasonable prices, nice guys, professional and very knowledgeable about their craft. She loves the ring!

I had some work done by Frank recently. He estimated 10 days for the repair but would call if…read morethere were any issues. Ten days came and went, so I called and left a message. He finally returned my call days later and explained that he had been busy. My rings were finally done after more than 2 weeks. When I expressed dissatisfaction, he proceeded to berate me. According to him, 99.99999% of women wear their rings the way he soldered mine. He wished that I had told him how I wanted them soldered. Positioning of the rings was never discussed. It seems to me that Frank should have brought this matter up rather than assuming. Customer service is clearly not in Frank's wheelhouse. I, nor any of my family and friends, will ever patronize Frank Longo Jewelers again. Lisa M.

These girls are so uppity, They have very negative comments from behind the desk. If you go there…read moreask for John. By the way don't judge a book by its cover girls, If I were you , I think you would like to trade your paycheck for my paycheck in a minute. You better tone it down . Never coming back. You never know who you're dealing with.

Conti Jewelers is a great place. They helped me out with my wedding ring for my future wife. Also…read morethey helped out with my mom's Christmas present. If you ever need to find something nice for someone in your life go to Conti Jewelers.

I'm a frequent customer of The Jewelry Shop and have been for many years. It is an amazing place…read more It's my go to place for gifts, holidays and my own personal treat to myself. They go out their way to be professional and meet your out of the ordinary jewelry questions. Support, our small businesses ! Shop here for the holiday and every day.

I have been a loyal yet infrequent customer of The Jewelry Shop since 2011 but the professional and…read moreapproachable staff continue to provide the same top tier customer service, workmanship, and generous military discounts as if I was a regular client. I recently dropped off three of my wife's rings to be cleaned and a set of earrings; one of which was bent out of shape and required repair. All items were ready for pickup within a week. They expertly prioritized the services required based off my timeline to depart town. My wife is extremely pleased with the results and we will continue to only use their shop when we are home for visits.

I could not be more pleased with the quality of the custom engagement ring that I purchased from…read morethe Goldsmith. Throughout the design process, Inessa brought to life our vision for the ring and communicated with me every step of the way, even outside business hours. Needless to say, my fiancee and I are thrilled, and we can't recommend the Goldsmith more highly! - Zack L

This has always been an original and elegant jewelry store geared towards a wide range of taste and…read moreprice-- that continues with the new ownership. Inessa is lovely and thoughtful-- she even hand delivered a ring during Covid. Always something new and beautiful in the store. I'm a fan.

The worst managed and run retail jeweler. I have had to replace my wedding band three times and…read moreevery time the ring arrives it is misplaced at the store level. The manager has no clue what is happened or how the associates are treating the customers. Complaint has been made to corporate and still nothing, not even an apology given. Thinking about a jewelry purchase? Don't walk but run from Kayes.

I have had my engagement ring in the store three times this year - since February. The prongs on…read morethe small stones are sharp enough to cut skin, snag clothing. When I bought the ring from JR Robinson - prongs were smooth. All of the other times, I have had the ring in for service under extended service plan - ring was returned with smooth prongs. Three visits this year - jagged prongs every time. Last visit, I was supposed to receive a call when service was complete. After three weeks, I called. Of course, the ring was there - no explanation or apology that no call was made to pick up ring. And guess what, prongs are still sharp. Staff states sharp prongs are how the ring is supposed to feel. I'm done with this jeweler.

I left my eco citizen watch for an estimate on the watch. The watch repair man only comes Thursday…read more It took three weeks of me calling just to be told he only works on " high end watches " I called to more times to see if e brought the watch back. This took 3 1/5 weeks only to tell me that he doesn't work on these so I had to make sure by calling again to follow up with him to return my watch. No calls apparently it was not important. It was a beautiful citizen watch and I feel it was expensive. So sorry it wasn't a Rolex. Good luck

Emil's is the place to go in the southern tier for exceptional service and gorgeous custom jewelry.read more

Awesome honest Jewelers! Went the extra mile to finish a valentines present for my wife…read moreGreat people to work with! Highly recommended

From the owner: Rochelle works mostly by appointment (evenings) with clients one on one. A graduate gemologist,…read morelocal graduate of Maine Endwell.

Courtesy and service were remarkable. Always accommodating and knowledgeable. Favorite place to…read moreshop for items to buy.

I love Cunningham Jewelry! I have been a customer for years and value their skill and attention to…read moredetail. Their service is phenomenal from the jeweler to the sales staff. I have never been disappointed! I am especially grateful that they are so honest and trustworthy. I recently brought a ring that needed to have the diamonds tightened. The jeweler told me there were two ways of doing so and explained what was involved. One way would only cost $50. The other would cost $100+ more (due to the addition of gold). I agreed to pay the higher price. When I received my piece, I was thrilled to learn that there was no need to reinforce/add the gold after all. I was only charged $50 and my ring turned out beautifully. In regard to the negative review from another customer below, I'd like to say that Cunningham's takes a photo of your jewelry whether it is to replace a watch battery for $12 or fix a thousand dollar piece. This photo is shared on both their paperwork and yours. Therefore, there is no question that the item you brought to fix is the same one returned to you. Thank you Cunningham Jewelry. Keep up the great work!