Dr. Elpern is unique among physicians! He is incredibly…read moreprofoundly compassionate, interested, and caring! You are lucky if you get to see him!

Dr. David Elpern is the best Dr EVER. I walked into his office and I did not have to say anything…read moreand he knew exactly what the problem was. He corrected it. He told me to throw away the 2 bags of medicine that had been prescribed to me, stating: these will not work for you ever! Dr. Elpern will listen and takes as much time with you as you need. If I could give a million stars I would. He is the most kindest, soft spoken and gentle human being that I know.

Rude and uncaring. Doesn't answer phones and if you show up, they snidely tell you they are a…read more"private" facility even if your insurance covers their services. Terrible example of healthcare. I also strongly suspect a not so suble hint of racism in their attitude towards patients. When someone is clearly limping and in pain, even if you can't accommodate them, a show of basic empathy is in order. Your staff is a disgrace.

Medical staff does not know how to keep good updated records of your medications & allergic…read morereactions to such! I've told numerous different doctors & nurses my medication list a great many times within the last 3 weeks & even though they appear to enter such in their computers, they STILL manage to get my simple med list WRONG!!!! They also don't check to see what medication knocks heads with other medications you are on! No wonder I have had serious allergic reactions to medications!!!! They have put me on 4 CNS depressant medications when the maximum number the patient should be on is 3 per "drugs.com. Drugs.com states: "Central Nervous System (CNS) Drugs Therapeutic duplication The recommended maximum number of medicines in the 'Central Nervous System (CNS) Drugs' category to be taken concurrently is usually three. Your list includes four medicines belonging to the 'Central Nervous System (CNS) Drugs' category:" This is just the beginning on my gripes about difficulties I've had being prescribed medications & the difficulties I've had with getting advice how to properly wean off meds that have given me adverse side effects! Absolutely horrible! I've been ill for 11/2 months over medications that knock heads w one another without my knowledge!!!! Just horrible!!!

Williamstown Medical is always great. They get me an appointment whenever I need one and I am…read morealways treated professionally and courteously. I highly recommend Williamstown Medical.

Waiting time over 35 minutes. Dr. Han was rude, talked but did not listen, rushed exam. Did not…read moreanswer my questions

I started feeling crappy on a Saturday and was afraid I would have to wait until Monday to call my…read moredoctor. Then I'm sure it would have taken time to get an appointment. Well I thought it was a urinary tract infection and waiting that long did not make me thrilled. Women you know what I mean...not a pleasant weekend would be had. Then I remembered Urgent Cares. I have used some before with mixed results but someone said SVHC was good so off I went. They were right. It was clean and the people were friendly and helpful. I was in and out quickly. My weekend saved and what could have been a miserable time averted.

I have always lived by 3rd strike and you're out. This facility has taken me to this point on so…read moremany levels. A year ago almost to the date, I was treated for a Respiratory Infection, a condition that is common to me, every change of season. I left there in September/ October of 2022 to pick up my prescription (s) from the pharmacy (normal scripts given for such infection,) only to have the wonderful surprise that my scripts where sent in for a 2 year old and visa versa. When I asked how dangerous this could be for 2 year old? Response was, "Lady, don't worry about it. All is good no one got hurt." This was from the prescribed. A year later I am still receiving phone calls from the pharmacy that the child's script is ready. My 75 year old mother went in a few months ago after a bad fall. She was diagnosed with a fractured nose, a fractured wrist after X-rays. Both of which were determined to be false diagnoses after further followup and imagining. Today I returned for the same said respiratory infection, I get every year with the change in weather so I know the treatment. I was told if I do not put my credit card on file I could not be treated. Reason being insurance companies are not paying their bills, so while I pay $15k a year for top of the line insurance, I can not be seen? With that being said, I do not trust putting a credit card on file at an office that can not even keep one person separate from the next when calling in a prescription. Let alone diagnosing a fracture on an x-ray that is not even there, TO RANDOMLY CHARGE MY CREDIT CARD FOR SOMETHING THAT COULD BE AS SIMPLE AS A CODING ERROR. I don't think so. Going to this facility is about as good as taking your neighbors/ sisters/ friend's antibiotics. Actually you might be safer with doing that. This facility needs to be shut down!!!!

Friendly kind staff that actually care about your well being. Had to go to the ER and everyone…read morethere from the doctors to the nurses to the tech folk were amazingly courteous and empathetic.

In the past 2 months ive waited on hold for over 45 mins for their pharmacy . To have to keep…read morehanging up and me calling back and getting no and doing it all over ... Then they buy the cheapest goods they can buy. Whether you have adverse reactions or not and tell them and nothing comes from it. They used to be a great pharmacy and now I wouldn't trust them for livestock even Idk what happened ,but they are dropping the ball and need to pick it back up

"LGBTQIA Beware-Had a consult scheduled for laser hair removal. Before being seen the office…read morecancelled the appt stating they "cannot treat male hair" for laser removal. I have been undergoing laser treatment for two years and have consulted other professionals since this conversation and no one has ever mentioned "male hair" being an issue. To be clear this is bioessentialism as any hair can undergo laser treatment. I did speak with the office manager who explained that any "male" appts for laser are automatically cancelled due to the doctor's preferences even though this decision is based on a name and not a consult in person. While the office manager was apologetic and in agreement that the policies need to be reviewed and updated, I am skeptical that anything will change as the doctor chooses not to "treat male hair" and makes these decisions on assumptions. Those who might be seeking Gender Affirming Care beware and those who have Trans loved ones might want to shop elsewhere."

Dr Cavalli is smart and compassionate. I travel over two hours to see her because I trust her.read more