Not a review of the doctor, but of how the practice is run…read more Called for a new patient appointment, gave my insurance info, was given an appointment in six weeks. Show up 15 minutes early, after a 45 minute drive, to be told the doctor they scheduled me with does not participate in my insurance. No, no one else can see me today....can I come back next week? So here I am, one week and another 45 minute drive later, sitting in the waiting room at 9AM when I had an 8:30AM appointment. If they're running behind at 8:30 in the morning, I can't imagine how long one waits for an afternoon appointment! I got in to see the PA at 9:05. She was very thorough, explained everything, so I'm very satisfied with the actual care given. But it is now noon, and my pharmacy still has not received my prescriptions. I called and was told it should be "by the end of the day." All in all, a pretty frustrating experience. Not sure if I'll subject myself to this again next year.

My Doctor made a referral to a Few Derm. Physicians, IN $ Minutes a Woman called me and told me,…read moreTHEY CANNOT SEE ME. They only Fill YOUR FACE WITH FILLERS....While the Celluititts in your Dominant Arm is Killing YOU ! A Police REport was made and I talked with NY STATE HEALTH DEPT.

"LGBTQIA Beware-Had a consult scheduled for laser hair removal. Before being seen the office…read morecancelled the appt stating they "cannot treat male hair" for laser removal. I have been undergoing laser treatment for two years and have consulted other professionals since this conversation and no one has ever mentioned "male hair" being an issue. To be clear this is bioessentialism as any hair can undergo laser treatment. I did speak with the office manager who explained that any "male" appts for laser are automatically cancelled due to the doctor's preferences even though this decision is based on a name and not a consult in person. While the office manager was apologetic and in agreement that the policies need to be reviewed and updated, I am skeptical that anything will change as the doctor chooses not to "treat male hair" and makes these decisions on assumptions. Those who might be seeking Gender Affirming Care beware and those who have Trans loved ones might want to shop elsewhere."

Dr Cavalli is smart and compassionate. I travel over two hours to see her because I trust her.read more

After more than a decade of being misdiagnosed with conditions including Seronegative Rheumatoid…read moreArthritis, Lupus, and Psoriatic Arthritis by multiple specialists, I had nearly lost hope of ever getting real answers. I spent years going from doctor to doctor, enduring endless referrals, invasive testing, and medication trials -- many of which caused serious side effects and even permanent damage to my immune system and other organs. Everything changed when I met Dr. Horwich. After just one consultation, he listened carefully, took my concerns seriously, and performed a biopsy that finally revealed the true diagnosis: a rare variant of Granuloma Annulare. Within only three visits and a series of intralesional steroid injections, my pain and symptoms dramatically improved. For the first time in years, I finally feel like I have my life back. Dr. Horwich's knowledge, thoroughness, and willingness to look beyond the obvious completely changed the course of my health. He succeeded where countless other providers failed, and I will forever be grateful for his compassion, expertise, and persistence in finding the correct diagnosis and treatment. I cannot recommend Dr. Horwich highly enough.

NO AIR CONDITIONING FOR THE PATIENTS IN THE WAITING ROOM - WHICH IS TOTALLY OK WITH THEM, BUT…read morePLENTY IN ALL THE OFFICES. I thought PA Blair was a female, found out at the last minute, he wasn't. I had waited almost a year for this appointment, and I had a concerning growth on my forehead for about 6 mos. at that point, I have had skin cancer in the past so I knew I needed to go through with this apppointment. I also have sexual abuse history - which they never asked about - but I believe all dermatology offices should. Anyway, was NOT a good experience, he was NOT a good experience. I'd stay away from him if you are female. I have filed a formal complaint dt the nature of the circumstances due to them refusing to do anything about it after I brought it to a female doctor's attention and the office manager.

Frustrating customer experience. Potential racism. Absolutely treated me like a fool…read more Their messaging/call center is obtuse and frustrating. I've had to repeat that my insurance will not approve a medication the office provided several times and only gotten it resolved by going directly to an office to speak with a staff member. The Port Jervis location in NY has a receptionist who gives me (a person of color) dirty looks each time I go there. Even asking for the wi-fi password they did not seem to appreciate that I was speaking to them. Today I went to follow up because I had to get bloodwork submitted to them in order to try Accutane. They were supposed to call me but I had no messages from them. Turns out they called me "a million times" according to the acting physician and because they need "consistent follow-up" they decided I am not a good fit for Accutane. Mind, I'm not on it nor was it ordered. I apologized because I'd been having phone issues and asked to just update my contact info. They repeated what they'd said and when I said "okay" they turned around and left. I did the same. No asking me if I would like a follow-up appointment, no further elaboration. "Yeah so we asked you to do bloodwork and we were going to call you to confirm when we received it, we called you a million times including your emergency numbers and you didn't respond, so we feel you are not a good fit, we're not going to do anything about it have a good day no we don't care that you're sorry." I was on Azelaic Acid and Trentinoin for a while. They gave me a month supply which was a single tube. I had to go to 2 visits for them to agree that my skin damage was too extensive for one tube a month. I spoke with an older doctor who saw the damage and said "yeah, you need more than Acid/Trentinoin." Completely invalidated what the last 3 doctors said. Every doctor I spoke to after him gave me a side-eye like I wasn't supposed to know that.

The dermatologists here can't tell the difference between a mole and a spider bite. Don't go here!…read moreSave your money lol

The staff at the Hudson location are excellent. They are patient and helpful. I wanted to get into…read moresomeplace fast and they worked with me. They were just as nice in person as they were over the phone. I was happy with my visit and felt confident in the advice I got. It was a great experience!

Seriously find ANY OTHER derm than FISHKILL . receptionists are stressed and rude , never could get…read morea hold or get in contact with anyone and they repeatedly dissed my calls and never would get back to me about any information when it was needed especially when dealing with medication , Fishkill derm showed no concern and consideration

This is an extremely well managed dermatology office. The staff, from doctor, to PAs, the nurses,…read moreto front desk. Truly professional people at every level. I have had nothing but the most excellent care here for a number of years. I particularly appreciate my PA, Samantha Lagace. She is personable and skilled.

I had to go for a full body scan and to have a mole removed…read more The office staff were friendly and efficient. I was seen quickly, which is great, as is there anything more tedious than waiting for an appointment? I found the assisting nurse to be very friendly and thoughtful. She anticipated questions I might have about the process and explained what the PA would be doing before I saw the PA which was helpful and calming for me. The PA was effective and professional. I wouldn't say she had a friendly "bedside" manner, but not everyone needs to have that affect. She didn't make me feel uncomfortable and she wasn't cold. This practice has the PA/doctor do the scan while the assisting nurse takes photos (with permission) with an iPad. The whole thing was done very quickly, but I did not feel it was rushed. I also had a mole on my earlobe removed. This was painless, over in a moment, and it healed well. Overall, I was satisfied with the care I received and scheduled my followup at the same practice.

Super disappointed with this practice. They do not take any MA marketplace plans, and they do not…read moreaccept self-pay. With so few dermatologists in Western MA, it doesn't leave us a lot of options.

I am so grateful to Dr. Sheila Greenlaw and Hunter (I don't know his last name) for their excellent…read moremedical care. They are not only very skilled health professionals as to surgical procedures, but are kind, caring, people who took time to explain to me what was happening, and make sure that I was comfortable throughout the appointment. We are so fortunate to have them and all others who strive to provide the best patient care possible. Thank you again!

Down to earth, opinionated, but knows his stuff (dermatology). You leave his office feeling cared…read morefor.

Was told one thing then a week later the so called "doctor " called me and started shouting at me -…read moretrying to dictate what will happen!!! . I was absolutely totally stunned by her childish behavior and her total stupidity regarding patient care. She is an embarrassment for what a doctor should be!!

I love Emily the PA, she is patient,kind and caring and makes me feel totally comfortable and I…read morelike her assistant too! Dennis at the desk always gets back to me when I have questions about anything, Im a tough one with what I like in an office and I highly recommend Emily the PA!