Primary doctor, Joni Frost, was out and we were told to contact Dr. Bivens. When we contacted him,…read moreBivens said to contact Joni. Afterward, "Dr" Bivens was insistent on doing a virtual appointment in person. When we mentioned that "Hey it's a bit of a drive, and all we need is to talk, why can't we do it as an E-Visit or Video Chat?" his response was "Maybe. I'd rather you come in. Have you considered getting a doctor closer to home?"

Dr.(if you want to call him that)Bivens is a joke. Ibuprofen and antibiotics is his quick fix for…read moreeverything. I would not see him for anything.

Dr. Bell is an amazing, kind, and thorough physician. He has given me care for many years and…read morereally cares deeply for his patients. He listens to my problems, creates a care plan, and isn't afraid to order testing to get to the bottom of things. He and his Nurse Practitioner are amazing people and make a great healthcare team.

This supposed doctor has tunnel vision and help kill my partner. My partner went to her for years…read moreand then all of and then went to Chelsea and in 2 hours they found pancreatic cancer. I asked her why she couldn't find it for years. Her excuse right in FRONT of my partner, "She has an alcoholic fatty liver". The cancer never made it to her liver because of the delay of her diagnosis which resulted in the failure of the Whipple operation. She transitioned less than a year after that.

She laughed at my injury and called another doctor in that office an idiot. She also mis-diagnosed…read moreme and made my situation much worse. She laughed in my face regarding an injury and how I got it. I'll never see her or recommend her to anyone. I hope she no longer works in Jackson.

I called back in August because I have a torn rotary cuff. They scheduled me for NOVEMBER. Just…read moreto get a referral to get surgery. Then they called me on the day of my appointment--Ager my shoulder has already started healing incorrectly--and pushed my appointment back until March. You really have to make an enormous effort to be this lazy and incompetent. They literally just don't care. Apathy would be an improvement over the attitude these people display. Do not use this doctor. He's basically just a prescription refiller. If you actually need anything--like surgery--he's absolutely worthless. Beyond lazy. Beyond incompetent. He's just there to collect a copay. Find somebody else. Self diagnosing yourself on the internet will yield better results than this worthless hack.

I recently took my mom in to see Dr. Rutt for the first time. From the moment he entered the room,…read morehe had a bad attitude. He had terrible bedside manner, was extremely arrogant, and unbelievably condescending. We will never go see him again. And I wouldn't recommend anyone going to see him unless you want to be treated poorly.

I got a new doctor about a year and a half ago they're all ready to help me told me they would…read moresupport me 100% I don't have any family that supports me a month ago psychiatrist prescribed me a medicine my medical doctor my pharmacist takes it off my prescription list so I wasn't going to get it I asked for a week about my medicine they refuse weren't talking to me then when I did go and talk to life coach she got me really upset cuz she wasn't telling me the truth and when I ended up in the ER to report that she made to the ER doctor wasn't full the truth she left part of our conversation your life coach nipilated my conversation with her that's not cool this is what the mental health program at Center for Family Health don't go here for help worst place to go

My child was refused dental treatment because he is black and I am white. He had been adopted years…read moreago and they said I had to Prove I was his parent. He is 16 he kept saying This is my mom.

Donald Jones' office is absolutely horrible!! Dr himself is rude and has no care for his patients…read more My son has been going there for several years unfortunately I never got around to switching him until today. He saw the dr as he hasn't been feeling good. They gave him a strep test and sent him on his way saying he had a virus. I called a different dr who got him and he has the flu. Thankfully, we caught the flu in time to get him some medicine. This isn't the first we have been told he just has a virus and seen someone else and it hasn't been the case. Very condescending and doesn't listen to you. Rushes to get you in and out as fast as possible. Thankfully, we won't be going back to his office.

From the owner: Family Practice, specializing in Family Medicine. 21 years in business. Dr. Jones graduated from…read morethe St Georges University School of Medicine in 1992. He works in Jackson, MI and 3 other locations and specializes in Family Medicine.