I was driving through East Texas on a Friday afternoon when my Durango began to overheat. I live in…read morethe Dallas metropolitan area and did not know of any auto repair shops in the Tyler area. I found reviews on Yelp for Engines Express and they were all very good. I called the shop and they were very knowledgeable and professional and I felt comfortable with them. I managed to get my vehicle to them just before they closed for the weekend. They called me early in the day on Monday after troubleshooting and gave me their findings. We agree to a course of action. They ordered the parts and completed the repairs Tuesday morning. I am very pleased with Engines Express. If you are looking for an automotive repair service in East Texas, I highly recommend Engines Express.

I did not even get a chance to utilize their services (YET), but I appreciate the transparency over…read morethe phone when I called to schedule an appointment. I had a warranty job, which you cannot schedule and need to drop off. The young lady over the phone told me that they wouldn't be able to even look at it for a few days and even then, sometimes the warranty negotiations take a long time (out of their control).

Brought my car in to have the AC fixed. Then a few weeks later brought it back in because it…read morestopped cooling. They "fixed" it, and did an oil change. My check engine light came on and stayed on. I was told that "Mercedes do that". Before I could take it to the dealership, the car died on the highway. They charged me to diagnose it and then said they couldn't do anything. Ended up the engine seized and locked and needed a new engine. Car was trash. Will never come here again and would never recommend them to anyone.

If you have vehicle troubles this is the place to go. Ryan's Automotive is one's by a fair and…read morehonest person that cares about his customers. He is a skilled mechanic that knows his stuff! I have used him several times now. I've gone to him before with what I thought was going to be an expensive repair and he found the problem. It was something much cheaper to fix and he called and let me know. He had the opportunity to overcharge me for something I didn't need and we already had the parts for but did he was upfront and had me back on the road in no time. If you need a repair give them a call!

Service department recommended oil, transmission, break fluid, and coolant changes on top of $450…read morediagnosis charge for over $1200 without fixing the problem I even came in for. None of those needed servicing and diagnosis over $450 is insane. Accusations were made and they were very unhelpful. Will never return.

Tire Damage and Service Dispute After the first service was…read morecompleted and I returned to collect my truck, I was informed that one of the tires had two noticeable gashes. I was told that replacing the damaged tire would cost me more than $300, which essentially negated the savings from the complimentary service. I questioned the service manager about how he could be certain that the tire damage did not occur while the truck was still being used as a demonstrator, or perhaps during transportation, offloading, or while being moved on or off the service rack by a technician. There are numerous possibilities for when the damage could have happened prior to my purchase. However, the service manager could not provide any evidence to support his claim and that I was responsible for the damage. Despite this, he assured me that the gash was my responsibility and that I would have to pay for the replacement tire. When I again asked if it was possible the damage happened before I took delivery of the truck, he admitted he could not prove otherwise but insisted that I was still responsible for the replacement. Lack of Support and Final Decision Since I purchased the truck, it has seen minimal use and has never left paved roads. Given this, I am unable to determine how the tire could have been damaged during my ownership. Nevertheless, Hall's Chevrolet refused to warrant the tire or absorb any part of the replacement cost. As a result of this experience, I have decided that this will be both my first and LAST purchase or service visit at Hall's Chevrolet in Canton, Texas. Money over customer satisfaction here The lack of accountability and unwillingness to address customer concerns was disappointing, especially considering the reputation I expected from a dealership like Hall's Chevrolet. I believe that customer service should extend beyond simply performing routine maintenance and should include standing behind both the vehicles and the work provided. This situation has left me feeling undervalued as a customer, and I sincerely hope that others will be cautious when considering their own purchase or service decisions at this location.

Fantastic! Honest as the day is long. I took my Escape in for the parking/ brake light on the dash…read morestaying on. I expected a bunch of nonsense about this and that. All it was is the parking brake petal not coming up all the way. And they didn't even charge me!!! They did however give me some recommendations for a few minor issues, I'll be going back for sure!!! Matt C

I was told by BMW of Tyler that I need new brakes & thousands of dollars worth of work done on my…read morecar. I then took my car to EQ Auto Works. I told them if I needed a new brakes. I'd get the work done. They checked my car out thoroughly and said at 35,000 miles my brakes were good & I would not need brakes for a while. They said it would be unethical to sell me a brake job when that wasn't needed. They also looked at my tires and said they were fine. EQ Auto Works are professional, friendly and thorough. They have my business for any of my BMW car needs. Highly recommend them.

We had to make an appointment 2 weeks in advance to have a check engine light diagnosis & an oil…read morechange. HOURS pass, no call from Boyd's. We call & call...only goes to voice mail....voice mail is full (tells you we're not the only customers trying to find out WTH is going on) Long story short...7 hours after we dropped off our car & 6 unanswered calls later, we paid $135 for an oil change & a print out that the left rear tire pressure was low. Best wishes to you and any other customer you choose to rip off... I just thought Clay Cooley was a shister..then along came Boyd's to prove Clay Cooley was more "honest"...

My car had a noise that both Vandergriff and Christian Brothers acknowledged but could not identify…read moreto fix. I brought my car to Boyd Automotive based on a friend recommendation. Jordan identified and fixed the issue quickly. He also took time to explain the issue to me and print out a bulletin that I could have for future reference. These guys were great to work with!

Had a good experience! Look forward to coming back in the futre. The Service advisors were for very…read morenice and helpful. The service only took a little over an 1 hour. I definitely recommend and had a great 1st time experience and you can tell they try to have the customer's best interest while being of service!

Honest and friendly service. They don't necessarily fix tires, but they got me out of a bind. Thank…read moreyou so much Frank and his crew @ Honest-1 auto care.

These guys are amazing! I had a tire blow out but needed to be on my way to Dallas ASAP. Brian was…read morevery helpful and willing to offer any solution to help. He even waited after hours for my Uber to arrive! He didn't have what I needed in stock but my car was ready to go once I was heading home the following day. Cannot say enough good stuff about his customer service!

I was very happy with the service provided today. As soon as…read moreI pulled into the parking area, a gentleman greeted me and he got my car inspection underway almost immediately after I showed my proof of active auto insurance. I went into the pleasant waiting room, watched some Duck Dynasty that was playing at a good/low volume and within 10 minutes or less I was invited to pay my bill and on my way!

I took my 2018 Honda Accord to Hanks with an issue. They quoted $3800, which included a host of…read moreitems, including injector replacement. I took it to Jack of Diamonds Honda in Tyler instead. They replaced the spark plug's and installed a new battery. Total: $500. It's been months since the repair, and my car has been working like new. I have heard very bad things about this business's pricing, especially toward women

One of the most thorough oil service events I've experienced as oil changes go! The service tech…read morechecked all major systems, reported on conditions and I left feeling like I'd gotten much more than a basic oil change for sure. Highly recommend!