Little wait. Efficient. Clean. Doctor really competent--immediate diagnosis and proper treatment,…read moreprescriptions for my lung/breathing issues. . Totally surprised at how good this experience was (I'm a retired healthcare professional). Rxs immediately sent to pharmacy. Thumbs up!

Very poor communication. I paid $120 for my visit, then got an unexpected $302.50 lab bill that no…read moreone warned me about. Customer service was frustrating--they kept transferring my calls or leaving me on hold. I wouldn't recommend this place if you're uninsured.

My husband arrived to be seen, because the website states that walkins are welcome anytime. The…read morereceptionist took a look at him, and told him that they weren't taking anymore walkins today. This was between 1-3. I called the Bellville, NJ office, where he went, to see if I could walk in. I was told yes, so I asked why was my husband turned away. The receptionist stated that they weren't taking walkins at that time. The advertisement says walkins anytime. I don't recommend this place. I truly believe that there was some type of discrimination which is illegal.

Good option for a local urgent care. The staff is friendly and the check in process is quick. The…read moreinside is very clean and they use up to date tech for Vitals. Most insurances are accepted including medicaid. The medical assistants are bilingual (Spanish & english) for those who need it. Overall, I had a good experience.

I went here as a new patient, but was reluctant considering I could pretty much name the day and…read moretime I wanted for an appointment. Probably not a good sign, but I rolled the dice. After all, the practice is in Upper Montclair, so how bad could it possibly be? I arranged a visit on the same day I called, filled out all the new patient paperwork upon arrival, and saw both the nurse and doctor all in under an hour. I might have been able to shave off 5 minutes if the reception hadn't made so many typos in my paperwork, but at least they gave me a chance to review it before they entered wrong information into their system. Dr. Khan was very thorough and professional. The ease of making an appointment probably has to do with the fact that the practice has 5 physicians on staff.

One star for the front desks inability to schedule an appointment. Went for an appointment today…read moreand was informed my appointment was yesterday before I even scheduled the appointment. Another star given for providing another opportunity for an appointment 2 and half hours later. Not the best accommodation when you paid for two hours worth of parking and have other obligations.

I would strongly advise anyone to avoid this hospital if at all possible. My son was brought here…read moreby ambulance, so unfortunately we didn't have a choice because of where we were at the time and that's the only reason we ended up here. The ER experience was one of the worst I've ever had. Registration didn't even happen until 3 hours after we arrived, well into the visit. My son provided a urine sample that sat on a table the entire time and was never tested. While one nurse was a tad bit decent, the rest of the staff showed a shocking lack of professionalism and basic respect. Staff members (including security) were standing in the hallway laughing, having personal conversations, and at one point I heard someone ask a coworker, "Are you ready for your next victim?"--completely inappropriate in a medical setting. The cleanliness was unacceptable. I noticed red spots on the floor and brought it to a staff member's attention, concerned it was blood. I was told, "That's not blood, that's pizza sauce," and they walked away without addressing it. The bathrooms were in terrible condition! We saw urine on the floor, backed-up toilets, and even spider webs in the corners. The place smelled like old urine! There were patients in the hallway in beds because I guess they ran out of rooms? No privacy whatsoever!! It also felt like care was delayed due to a shift change--we were left waiting until the next staff came in rather than being properly attended to. Overall, the level of care was extremely poor, and my son's issue was never fully addressed. The most alarming part came after we left: I realized in addition to my sons discharge papers, I had been given another patient's discharge paperwork, including highly sensitive information like EKG and chest X-ray results, bloodwork, address, phone number, date of birth, medications, reason for his visit and medical history. I contacted risk management three times and never received a response. This experience was unacceptable from start to finish. I would not return here under any circumstances. Please, if you have a choice, go somewhere else.

I am sorry to say I had a very bad experience at the mountainside medical center ER:…read moreI hate to give bad reviews but I have bitten my lip for much to long now. It has been a year since I was carried into the Mountainside ER by the EMT and 4 Firemen, who I want to thank again! I was involved in a snow blower accident where by the commercial snow blower kicked back and then landed on my right knee. The pain was incredible, I could not move my leg at all and if it was moved even the slightest, the pain was enough to put me in shock. Well, once I was carried in ER. The doctor on duty scheduled a x-ray. MRI's are not available at this ER. Crazy! Also there was not orthopedic doc available. The tech came into my room and asked me to come with him. Ok, really. I told him I could not move at all. So he said oh, I wasn't told. He then left and came back with a portable x-ray device. The angles he tried to move my leg, when I say I would of rather had my teeth pulled out with no novocaine then this pain. After that was complete a 1/2 hr later the doctor came to see me to tell me he saw nothing on the x-ray. I was shocked. He told me to follow-up with a orthopedic doctor. The nurse came in with a full leg brace. She asked me to lift my leg so she could put the brace on. WHAT WEREN'T THEY UNDERSTANDING! I could NOT move my leg. Finally she tried lifting my leg and straightening my leg to fit in this brace thing. Screaming like I have never before. The PAIN I would not invite on anyone! Once my leg was in the brace, she asked me to get up. I still didn't get what was going on. I COULD NOT MOVE! The Nurse and my wife then help me off the stretcher. I wanted to shoot myself in the head at this point. No matter how I describe the pain I felt to you all. It is not even close to the real pain I felt. Well fighting through it, with the nurse and my wifes help I was standing up straight. Now what I said. The nurse wanted my to lower myself into the wheelchair. Now again, any slight move the pain was overbearing. So frustrated at this point I dropped into the wheel chair. SCREAMING ! The pain beyond what any human could take. I said get me up! GET ME UP NOW ! Well sitting was not happening. To now make this long story a bit shorter. I took baby steps to my car that my wife went to get. We have a SUV so she was able to help me get in and lay flat. Once home it was a Sh$# show. Getting out of the car. Up the steps. Well of course the pain got the best of me and I fell from the pain and then laid on the ground for over a hour saying don't move me. Friends came later and got me into bed. I schedule a appointment with a orthopedic surgeon. I had to get there which was not easy. Here is where the story gets interesting. HE LOOKS AT THE XRAY AND SAYS HERE IS THE ISSUE. YOUR KNEE CAP (PATELLA) IS UP IN YOUR THIGH AND YOUR PATELLA TENDON IS COMPLETELY RUPTURED IN HALF. YOU NEED SURGERY ASAP. THANK YOU MOUNTAINSIIDE HOSPITAL FOR making me endure the worst pain imaginable and THE worst experiense of my life. I will never walk right again because of you. : (

Excellent practice! Dr. Chris cares a lot about his patients and really does a great job. I owe a…read morelot of my recovery to him.

Going to Dr Liz ruined my neck and life. I came to her seeking relief from some arm pain left over…read morefrom a frozen shoulder. Without looking at any imaging, she assumed I had cervical spine issues. She put me in a weighted traction device with 20 pounds of weight on my head to stretch out my vertebrate. It completely overstretched my neck muscles and ligaments. I had painful whiplash for 2 weeks and then I woke up in horrific burning full body nerve pain. I texted her to reach out for help but she just said to go to urgent care and never checked on me after that. For the past 2 years, I have been battling with full body nerve pain (CRPS) and neck instability. To say it has been awful is an understatement. I have paid thousands of dollars out of pocket to rehab myself, but my neck is still unstable. I don't know if I will ever feel normal again. Please think twice before letting anyone mess with your neck, especially Dr Liz. The consequences can be devastating and life altering. Would give Dr Liz zero stars if I could.

The facility is clean, staff friendly and wait time minimal. Medication was sent to my pharmacy and…read moreI was on the mend within a day.

Front office was wonderful but sat in inner room for almost half an hour with no comments from…read moreanyone like sorry we are busy or we are trying to get to everyone instead looked outside and commented maybe I was forgotten and the response was I have procedures to follow if you want to leave just the front desk yes left

Got another test done here. It took a lot longer this time around because everyone is getting…read moretested. But none the less, everyone there was nice and quick with everything. Nasia did my nasal swab. She was really nice. It took a total of about 3 1/2 hours from getting in line to walking out of the clinic. Arrived at 8:31am and walked out at 12:05pm on a Monday morning.

I tried going here for treatment of a minor scalp laceration, as I don't like to use precious ER…read moretime and resources that can be devoted to more serious medical issues. Double checked the website before heading here to confirm that they do treat lacerations, and as I'm checking in, I was informed that the practice does not do any stitches on the head or face. I wasn't even completely sure if I needed stitches, but I wasn't even given an option to have a doctor take a look at my injury. Just surprising to me, as I was under the impression urgent care facilities are equipped to take care of superficial wounds.

I stopped by today to receive a rapid COVID-19 test. I did not have an appointment and it was my…read morefirst time visiting this location. The registration process was quick and easy. After completing my paperwork, I was asked to wait in my car until I could be seen. The lobby was clean and looked well sanitized. After just a few minutes, I was called and asked to enter for my test. The exam room was also very clean and comfortable. The nurse who proctored my exam made me feel very comfortable.

I had an absolutely horrible experience at this Urgent Care. I went in because I had been sick with…read morea respiratory illness for over a week and was largely dismissed. Told I had a summer cold and prescribed lots of medications that had no relevance for my illness. The PA didn't even look at my throat or in my ears. So in addition to the $150 I had to shell out there and the money I had to pay for the unneeded prescriptions, I ended up having to go to my PCP a few days later and was diagnosed with a severe sinus infection and was immediately put on antibiotics. Thanks for the "summer cold" diagnosis--provider: C. Jackson. A phenomenal waste of money. I would NEVER recommend this place.

What a scam. They have perfected how to get you to pay $ what you can get for free from a real…read moredoctors office. They cherry pick what they want to submit to insurance so that they can hit you with higher out of pocket costs. Ended up paying over $120 for a simple vaccine. What a joke. Guess they figure there is more money in this than selling M&Ms

I'd love to give no stars. I kept reviewing the wait time for this location which never exceed 20…read moremin. I checked in with a wait time of 18 minutes and stopped two people coming out of the office that I was next and they could take me. 34 minutes later the nurse cane out telling me she had to take lunch and couldn't see me. Why was I able to make an appointment and check in? Posted my experience on FB only to learn so many people from my hometown had similar or worse experiences. Asked to speak to the manager who's only response was that she had to take lunch. Never again and will be very vocal with others in the town.

I switched my health insurance in the middle of the year and had to get a new primary care…read morephysician. My husband had seen Dr. Palmer at the ImmediCenter in Bloomfield and had a good experience. Dr. Palmer is great. She was thorough with the initial consult and was very knowledgeable about travel medicine. After explaining that I had an upcoming trip to India and had bad experiences with food poisoning in the recent past to other destinations, she gave me prescriptions and advice. I also was able to confirm and update my vaccinations. Everything I needed was called into my local pharmacy and available for pick up. Their patient portal makes it easy to keep your medical records all in one place, although admittedly I had a problem finding the the tab to convert them to PDF and print them. My only complaint is that I found it annoying that I spent 5 minutes completing a patient questionnaire, only to be asked the same exact questions again in the exam room by the nurse. This is a waste of time and paper. I am glad that I finally found a local primary care physician who is nice, competent, and local. Hooray!

This place always looks like it needs to be cleaned. The office workers are slow and rude. The…read moredoctors are just putting in time. I have actually been sent away and told to go to the hospital ER for a simple skin cut that I wanted someone to look at and maybe order an antibiotic. (It was not even infected.) Poorly managed.