I could not recommend MBC enough. I had my third mammogram there and the experience with the team…read moreis unlike any I have had in medicine. From the moment you check in, you are treated kindly and as though you are a person- not a client. The team is thorough and compassionate and walk you through the entire process. The team member who did my mammogram was gentle and cheers you on the entire time "almost done, doing great, almost done!" I had the slightest wait afterwards to be in seen by the PA and the staff member who brought me into my examine room apologized for the wait, but also informed me that the results look great and the doctor would just be a few more minutes...this may sound small, but waiting for the results is stressful and it put me at ease. The PA, Kruti McDonald was absolutely WONDERFUL. She spent time listening and talking to me and didn't rush at all. She was thorough, knowledgeable and TOOK HER TIME-- again, made me feel as though I mattered, my concerns mattered and that she honestly cared. I really can't recommend MBC enough.

I have been a patient at MBC for over 10 years. Last 2 appts they rescheduled me to Glen Rock. It…read moreis inconvenient and not nearly as nice as Montclair facility. Not sure why they opened it but going forward will insist Montclair only!!!

Very professional and courteous service here. They are pretty much the only game in town. I…read morerecommend them.

This is my second time at this specific location. The first time was an easy check-in and visit…read more This time there's a different clerk checking in and she seems overwhelmed and very slow. There's 4 chairs and 6 people waiting. Why if you check-in online do you have to arrive 15 minutes early in order check-in again? On a more positive note - the technician both times was amazing. Efficient, polite and pleasant. The test room was a bit stuffy and probably needed the air conditioning to be on. The parking lot is busy and filled to capacity.

The staff was kind and helpful. It was easy to check in and they were prompt with my appointment…read moretime.

The incompetence of this staff is appalling. I had an MRI scheduled through my insurance and had…read moreAstrid confirm on the call the date of the appointment. I took a half day and they had me scheduled for almost 2 weeks later. Couldn't see me. I decided to reschedule for a Saturday morning at 9am (when they open) and the office was locked and nobody answered the phone for 30 minutes. No wonder this is a tier 3 facility. This operation epitomizes the saying "you get what you pay for", unfortunately it's been 3 weeks since I made contact and I haven't gotten a single thing from this place other than loss of wages for time off. They would charge me if I didn't show up for an appointment so they should compensate me since they didn't show up either. If there is any other option in NJ, take it and don't look back.

AVOID. This place has gone way downhill since it was acquired by NJIN. The technician was OK but…read morethe rest of the experience is sub par. I used to come here back when it was Montclair Radiology and the location is super convenient for me, but this is the last time I'll be coming here after repeated poor experiences. First, online scheduling. I must have uploaded my information 6 times -- they keep asking you to upload your personal documents repeatedly. Arrived there 15 mins ahead of appointment time as requested. Had to register once, they took my personal identification from me, then got called to a desk and STILL had to fill out additional paperwork. No one communicates with you about what's happening -- other patients waiting explained to me, oh, they're taking your ID and then you'll be called up to the desk. Waited 45 mins. after my appointment, so total of an hour from their requested arrival time. This was an appointment early in the morning too. The waiting room was already full of people with few seats by time I was called. Routine mammogram, was fine for what it was. In and out in 10 minutes. The whole process of making you wait foreever, making you give documents repeatedly, and poor communication throughout makes you feel like livestock, not a human. Nevermind them charging you extra for AI-aided exams. It's a personnel savings for them, but because insurance companies don't cover AI exam reading yet, they pass along the cost to the customer. Poor move and no, did not opt for this. Told me results would be posted to my portal in 24-48 hours. Going on day 5 here and no results yet. Tried calling and you cannot reach a human. They make you leave a message to get a call back. Records aren't reflected on my doctor's portal either so I have no way to learn about my results. Lovely way to add stress to my week. I live so close to this location, in fact, that I know they are not good neighbors to the people who live in surrounding properties in a residential neighborhood. Their employees have nowhere to park so they park too close to driveways which creates blindspots pulling into traffic. They extended their hours much later than the former owners and there are delivery trucks, landscaping, snow removal people who literally show up with loud trucks in the middle of the night. Have had several similar experiences in the past with waits, not being able to reach anyone over the phone, etc. Continued to come for the convenience of the location, but never, ever, ever again will I return.

Impossible to schedule imaging for myself and a family member on the same day. The "system" does…read morenot allow it. Customer service reps do not speak English well and require one to speak incredibly slowly. The entire process is backwards and time consuming. The second rep couldn't actually complete the scheduling and transferred me to a voice mail inbox. Infuriating!!

I took an ultrasound on my neck right side,left side and throat during my ultrasound I pointed out…read moreto the technician that I had a spot on my right side of my neck where there was a lump that was no longer there when I got my results back do you know they only gave me results for that one spot on the right side of my neck but my referral states neck cervix soft tissue witch is pretty much the whole neck for insurance purposes so the get paid more money they are refusing to give me my results for my whole neck and throat so now my doctor have to right a whole new script for the other results just because they want more money I've called and spoke to supervisor and she was a smart mouth rude bitch everybody there that answered the phone treated me like shit no one cared about my health no matter how much I called they hung up on me and yes I did curse them out money hungry MF.

I've been calling all day to schedule an appointment. Not only is no one picking up the phone, but…read morethey tell you to leave a voicemail but you can't because the box is full.

TL;DR - Very poor experience…read more I made an appointment to have two imaging studies done: an x-ray and an ultrasound. Upon arriving a week later, I was told they don't do ultrasound appointments on this day of the week. And now, for the x-ray, after waiting over 40 min, I checked in with the front desk person and was told the tech hasn't arrived yet. It's 9:35 AM. Still waiting, writing this review to warn others that this place organizationally does not have it together.

I had a nice experience on this office for ultrasound last Friday…read more The tech was nice, and she knows what she's doing. Highly recommended

I have been to this location for several different procedures and most recently on 5/22/2026 an…read moreMRI. As always I've been greeted by Robyn who initially checks you in. She is always there with a big hello and smile. I had the pleasure to speak with Jordan, Tonya and Ina (was the young lady who got me ready for the MRI and did the procedure. I also must state that it was/is easy to make an appointment for any procedures or testing that I had to have. I would highly recommend New Jersey Imaging Network in West Caldwell.

If there was a lower scale in a minus value, I would've rated their service as such…read more While the technicians are great and accommodating, their front office's service which validates patient's information and insurance, is horrible, atrocious and very unreasonable. How is it possible that a supervisor could tell me she is looking a "live" screen showing that I did not satisfy my $900 deductible and at the same time she could NOT access my payments' history I made to them within less than a month ago in a total amount of over $783. Instead she asked me to call my insurance company and get a reference number. Is she for real? I ended up telling her to cancel my appointment and walked out of there never to go back. It is impossible to overstate their disservice to the patients.

We felt so well-cared-for last night after a mishap in the kitchen with a knife. Really terrific…read moreservice and they were very attentive. Eismed is now our go-to urgy center.

From the owner: Short to no wait times read more

I have been coming to this imaging center for many years and have always had positive experiences,…read morewhich is why I was disappointed during my recent visit. The front office was extremely crowded and hot, and I had to stand for approximately 30 minutes before I was able to check in. It appeared that there was not enough staff available to handle the volume of patients. While waiting, I witnessed several other patients expressing frustration about the long wait as well. On a positive note, Sharon, the mammography technician, was professional, compassionate, and made me feel comfortable throughout the appointment. She is truly an asset to this imaging center and deserves recognition for her excellent patient care.

I called to make an appointment for an ultrasound so this review is not for the Clifton location,…read morebut for the staff this company uses to make the appointments. Let's just say that I was on the phone 30 minutes and the person I spoke to was a complete incompetent. (I'm actually being nice.) I kept asking her for an appointment at the Nutley location yet she was giving Brooklyn, Clifton... anywhere but Nutley. Finally found it when I gave her the complete address to look for and she gave me an appointment for Friday at 5 pm. Next, she gave me the wrong pre-visit instructions and when I told her that she made a mistake she told me to hold on. Then she came back with a different appointment time which was 5:45. I said it was fine. But next thing you know when she was confirming it was for a different day as well. She still hadn't addressed the pre- visit instructions and at this point I told her I had to go and didn't make the appointment. I lost my patience... and I have a lot of patience in general so that's saying a lot. So appointment seekers beware..... you might have a great phone experience or have the experience I had. I'm going to have to call back and hopefully I get someone who actually knows what they are doing.

Labcorp Montclair Location receives another 5 Yelp Stars!…read more Recently came here for some blood work. The facility is very clean. Check-in is really easy with your QR code. (Always best to make an appointment via your app.) Waiting time in reception area was less than two minutes. A young woman took some intake information from me. She was very good. Sorry, I didn't catch her name. A young lady named Blue took my blood. She was highly proficient withdrawing blood. In addition, she had an absolutely wonderful personality. Think, I was in and out of the facility in less than 15 to 20 minutes. Labcorp shares their parking area with a few other businesses. However, you're going always able to get a spot. The facility is located at 1 Greenwood Avenue right off of Bloomfield Avenue in Montclair, NJ.

There is a sizeable parking lot, which is nice. I do wish my doctor could have sent the paperwork…read morein instead of me bringing a printed copy which seemed old school. There weren't a lot of early appointments, as when I had to reschedule because of weather I had to wait 2 weeks to get an appointment before 10 am (since you have to fast before blood work). But once I arrived early, I was able to be seen earlier, so appointments seem more like a guideline. The woman at the front just pointed to a machine to check in at, which seemed like she could have just done it, but okay. An email had a QR code to scan, but the chance to never came up. The phlebotomist was efficient, and the process was painless. It only took a few minutes once I was admitted. To complete my doctor's request, it was a pretty easy process.