1. Vanguard Truck Leasing

    1. Vanguard Truck Leasing

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    Forest Park, GA

    Vanguard Truck Leasing

    5.0 (1 review)
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    Services - Vanguard Truck Leasing

    Commercial truck dealers

    Truck rental

    Commercial truck repair

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    4 years ago

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    Enterprise Truck Rental - Box truck

    Enterprise Truck Rental

    (3 reviews)

    Fast and friendly staff. Professional. They always greet me at the door and are consistent with…read moretheir high level of customer service.

    No excuse for bad service…read more Recently my company needed a short term fix for a logistics problem we encountered. We reached out to the local Enterprise truck rental office to help in facilitating a need. The first rep that we spoke to on the phone was very nice, super professional and responsive via email. Her name was Mia(sp?). Maybe that was short for something else. But we had a very good conversation concerning the requirements and so forth. The next rep that we had the unfortunate luck of dealing with was Emonie Thorne. Professionalism was definitely lost on this young lady. She acted as though we were bothering her when we asked for information in order to make this process go smoothly. Her emails, we still have them saved, were snarky in tone and unprofessional at best. If one doesn't like one's job in the service industry maybe look in a different direction for employment. Do not subject customers to subpar service. When we partnered with Enterprise we paid for two things: reliability and service. The latter of the two would be an impossibility from this young lady. Is it an outdated ideal to expect great customer service in the service industry? It's very evident that a consistent approach to phenomenal customer service is not something that Enterprise rent a truck values. Going forward we will pay a higher price to deal with the company that values the business relationship.

    Vanguard Truck Leasing - truckdealers - Updated September 2026

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