Vanguard took great care of my 2 little doggies for years. But when my 17 yr old was failing, and it was time for the end, they handled it with loving care. I held her for a while then they put her to sleep. I really miss her! read more

Vanguard Veterinary Clinic - Saying goodbye to Snuggles - Veterinarians Near Me - San Antonio, Texas

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Dear Vanguard off Redland Road, Very sadly, my sweet Sammi and Daisy have passed away. I have been going to your clinic for years now for three of my dogs. I had made an appointment with your clinic for Sammi to be seen and to be put out of her suffering. However, my last visit was deeply upsetting. I told the front desk Sammi was dying, I was left waiting for more than 30 minutes, while staff was laughing and discussing weekend plans and no one came in to check on us. No one apologized and no one seemed to be concerned, No one seemed to care that I was bringing Sammi in because she was dying. In that painful moment, I realized this was not the environment where I wanted Sammi's final moments to be spent. Again, no one said anything upon my exit nor called to follow up. I ended up taking her to another clinic, with a friend's suggestion: Encino Park Veterinary Clinic with Dr. Wilkerson, where the staff were incredibly compassionate, understanding, and gentle, everything I had hoped for during such a heartbreaking time. Sammi and Daisy were treated with love and dignity, and they both have since passed peacefully. Encino Park Veterinary Clinic even sent a condolence card where the entire team signed it coupled with Dr Wilkerson sending me a bouquet of beautiful flowers with a touching note and I just met them. I have been a long-time client of yours, and I always hoped that Sammi, Daisy and all my pets, were known and cared for as part of your extended family. The fact that I'm still receiving follow-up messages about their care only deepens the disappointment and sadness I feel. I'm sharing this feedback not out of anger, but in the hope that your team might reflect on how important genuine compassion and communication are, especially for clients facing the most difficult moments with their beloved pets. I am someone who loves my pets like they're my children and I wouldn't bring my pets here ever again. Sincerely, Verenia Ohanian Sammi Ohanian Daisy Ohanian read more

Vanguard Veterinary Clinic - Both Sammi and Daisy have passed after 17 years for Sammi and 19 years for Daisy! - Veterinarians Near Me - San Antonio, Texas

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So far, so good; they've treated my pet with a lot of care, and the prices aren't too high. Does anyone have experience with surgeries here? I'd like to get some references. read more

They are very caring and have decent prices. The doctors are very nice. Staff is very nice and not to long on wait times.

I have been going to the mobile vet for yeats. Excellent in every way. good prices and service.

Dr. Patrick is very kind and knowledge. She has always taken the time to answer all my questions. She is always very sweet with my dog. You can tell she loves what she does! read more

Heading over there as it's my husbands vet The person who answered the phone is almost as rude as the girl from Parks and Recreation Almost as if she were a joke If you can't pay somebody sufficiently to hire a decent person, then answer the phone yourself Very offputting read more

If you have an indoor outdoor cat or pet don't go here they don't know how to handle them. Go somewhere else, because they will still charge for the check up when they did nothing. Also turned out that my cat was sick and I had to go to another vet to find out. So due to their lack of experience and handling over several visits they didn't diagnose him till i switched vets. Unfortunately it was too late and was told he was sick for some time. read more

My spouse and I went to the Vanguard Mobile clinic on June 9th between the scheduled 6pm-8pm on location: Pet's Barn on Potranco @ Dugas. The wait was so long that my two cats suffered in extreme heat. There weren't that many people waiting in line. In fact, there was only one customer in front of us. We've been going for years to Vanguard's Mobile clinics and that was the first time we had an unpleasant experience with Vanguard's crew especially the young arrogant, rude Caucasian male (he prepared the vaccines). From the get go, he kept interrupting me while I was giving history of my pets' condition, etc. The individual was extremely rude and I was offended by his demeanor. I hope I never have to deal with him again EVER! I never had any problem with any of Vanguard's staff before until the incident on June 9th 2026. The man needs to be trained further in proper communication with customers in order to prevent unnecessary discomfort for both pets and owners. The long wait was ridiculous! In addition, the man I spoke of, acted and spoke as if he knew everything. I raised my cats from kittens to adult cats. The individual that gave them the shots acted as if he spent time with them hourly and daily. He sounded so arrogant and ignorant. I was very much offended by his character. End of my statement. read more

Drove 45 mins and was turned away 20 mins till close. I guess it's the mobile clinic that is walk ins. They should be specified.

They take good care of my Pup Smalls! Brought him in for some shots again and I was in and out. Smalls didn't seem to be bothered at all. Thanks again! read more

I took my dog in for her annual check up. They recommended blood work and approved the cost. I hadn't heard back from them for 2 weeks and thought I needed to contact them. Turns out my golden doodle had a UTI and no one ever looked at the blood work results. The results were in one week after and had to call a week after to find out. If I hadn't called, I don't know how long it would have taken them to let me know. I will be looking for another vet. read more

Don't bother considering going to any of their pop up clinics. The vaccines are not low cost. I wanted a low cost way to get my cats vaccinated and found them on line. They had a red poop tent at an HEB close by. So I went there and it all seemed very chaotic how the process went. Like they were selling phone service or something else but not a vet clinic. The prices are not low cost. Two cats it cost me $150 for rabies and feline leukaemia vaccines. $150!!! It was way more costly than if I would've gone to my regular vet inside and not in a random parking lot. Instead I had to take my cats to their parking lot set up. I brought my cats in their carriers up to the table. No drive through type thing or any indication on what to do upon arrival. Then they said to go back to my car and this, I'm assuming, vet tech came over with a form for me to fill out of what I wanted done. I also wanted to get them checked out for heart worms and any other parasites. It was listed on their form. They didn't do this. Instead the vet tech roughly came over and gave my cats a shot in each leg. I have done injections and jabbing the syringe in isn't how you do it. Then he had me leave my cats in the car and go pay. They don't accept cash and I didn't get a receipt but had to use my credit card. He said they would offer me $10 off since I brought in two. However no discount was given and they all seemed like they were clerks instead of having any knowledge of veterinarian medicine. One of my cats is petite and she was absolutely traumatized by the whole scene. She was panting and shaking from the experience. I'm not sure even if there was even a veterinarian present. Nobody introduced me to a vet and since no receipt was given, I question why I trusted them in the first place. I've been to other poo up type vaccine clinics and it's more like $40 and they gave more than just the two vaccines. The website looks impressive and even says Low Cost. It's very deceiving and be forewarned they're not a low cost clinic. read more

They over charge, rude staff, take forever to respond, do not perform good physicals, my little one has suffered because we used these people for his care. Done with them! Take them to a vet practice that cares and has a heart. read more

I got my dog spayed here & they did such a great job! Customer service was super helpful they were friendly & repeated the going home instructions a lot! Intake in the morning got us in really quick within 15 minutes we signed paperwork & went on our way! My puppy's suture didn't look bad either they did a great job & now she's healing great! read more

Called office regarding a question. Whoever answered the phone was extremely rude and unhelpful. My personal opinion is If you don't have the time to answer a simple question, I don't trust you taking care of my animal. read more

The overall experience has been fantastic. From the techs to the Dr, the compassion is genuine.

Pepper is resting now..... Vanguard has always been the affordable vet service at HEB. but when i called to get an idea of cost for euthanizing my 13 YO Healer, i was amazed. from $400 -$300 without cremation. I called Vanguard office and found out the price and asked about the process. So kind as she could hear that i was not doing well. i told her i would take an appt as we were not sure about timing for Pepper who had been struggling with getting up and urinating soon as she drank water. Finally we showed up my daughter insisted on going and holder her paw. They let us have as much time as we needed with sweet music going and pepper getting hugs albeit with tears.. The doctor came in and it was over. sad but easily done. They put her in a soft bag and loaded her in by truck. I buried her and am forever grateful for their compassion toward my dog and my daughter.. We received a condolence card with 9 people signing it several had seen the tough time we had and sent this love letter to our family. We have always used and been happy with pop up clinics. Its serves a great need. Now i will encourage others to use them for this the toughest part of ownership. read more

So why do I schedule a 2 oclock appointment and I've been waiting over an hour to be seen, it's hot in the office and my dog is crying because of the heat , they have all the staff up front for what just to gossip to each other literally as I'm writing this reviews they're just gossiping , the office wasn't even packed only one person a head of me plenty of workers coming in and out of the back office idk this place is just wasting my time at this point read more

Brought my ferret here for an X-ray, spent more than the average X-ray cost for ferrets even, I don't know where they even came up with their price. After all was checked out, they came back saying even with the X-rays they had no idea if it was a gas build up or a foreign object which is obviously the case of why I brought my pet here, but to have even the X-rays and still give no clue of an idea at what is wrong is the most genuinely concerning thing, because how can this be your only job and have physical X-rays and still not have a clue at what is wrong internally? Terrible place, experience, and a great big expense overall to be told nothing. "Go to another clinic for an ultrasound now". Great time read more

Vanguard Veterinary Clinic - Animal clinic - Veterinarians Near Me - San Antonio, Texas

I took my dog I. To get spayed,the girls at the front just sat there and didn't say anything. Finally I said excuse me but I have an appointment which they already knew cause I had to call them from my car to let them know I was there for an appointment for my dog. After about 10 mins they called me back to a room where a staff member came In ( no personality) to sign some papers. About 10 minutes later the vet Dr Forbid came in and she was awesome and explained everything, and was a joy to talk to. I think the staff needs to take lessons from her because they didn't even acknowledge that I was in there' read more

We live in New Braunfels and have a fabulous vet there who unfortunately was back ordered on the influenza shot and mentioned that everyone in our area was also out of the shot! We then we're recommended to Vanguard by a boarding place I will not name. This Vanguard place is TRAGIC. Once we arrived we had to wait outside due to no rooms being available, even with having an appointment! They finally called us into a room where we have been sitting for 50 minutes with no assistance. I've never had to wait even 5 minutes ever to see a vet or vet tech. This is absurd. Why make an appointment if you're still going to have to wait up to an hour to see anyone? Also, this place is filthy and smells horrible. We definitely will NOT be coming back! read more

Hands down our go to clinic...well mainly because of Dedra , our amazing vet tech! She has a way with our fur babies that makes a very stressful situation, a little less chaotic for them. She is extremely knowledgeable and explains any situation clearly. Handles our babies as if they were her fur babies. We couldn't ask for anyone better! read more

Vanguard Veterinary Clinic - Our little family - Veterinarians Near Me - San Antonio, Texas

This veterinarian center was very nice ! First time here ! We have to wait in our cars until the doctor came to speak to us! Maybe waited about 15 mins. We wore masks . They took my puppy in for shots by himself. They did carry him in and other dogs . I'm glad cause it was a little warm that day on the pavement . There is grass near so I could take my puppy to use the potty. The vet that came to my car was very thorough and helpful with information. I was a little lost with it being my first time and first puppy and shots, she was very patient and made sure i was okay with the information. I do recommend this place ! Arlo came out just fine ! read more

Vanguard Veterinary Clinic - Veterinarians Near Me - San Antonio, Texas

The Doctor and assistants were very comforting and helped us out a lot. Would highly recommend this place. Will be coming back.

Great experience treating our 13 year old dog! Dr. Navarro was caring & gave options for the treatment!

These unprofessional people don't even deserve one star. Rude and not capable of going injections!!! Wanting me to hold my 65lb dog between my legs in order to give him shots. I fell down and hurt my right elbow. No help whatsoever! Then I needed to muzzle him myself. Oh. Hell no!!! HeB on Sawdust should not allow them on their property!!! read more

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Worst clinic ever. The receptionist girls are a bunch of brain-dead bimbos that don't even know how to answer or talk on a phone. Don't even bother making an appointment because you'll still be there for hours while your pet is in pain. They amputated my animals leg and didn't give me any instructions on how to care for it or even make a follow-up to get her staples out. I went to a real vet to get them out because Vanguard is a joke. I wouldn't take your animals here. They are careless and heartless. The doctor was in and out, not much interaction with her, but she did a poor job stitching up my pet. This place is crap, not to mention they will rip you off. Definitely look for a Real vets office. read more

I had a last minute request for moving overseas. I've done the mobile clinics for my animals shots but hadn't been to the clinic. Everyone helped me out with all of the questions and last minute appointments with patience, grace and happy to help. Once I return from overseas, I will be going back here. Great experience. read more

I've left a great review before, but wanted to leave another one just because! First off, I would like to say how AMAZING and KIND Brittany is! My dogs favorite part of coming to the vet is her. She always shows such love and excitement when they walk in and immediately come up to her for licks and cuddles. She's the reason I still bring my dogs to this location. Second, I want to give a shout-out to Rebecca! She is honestly the best technician I've ever had for my animals! When discussing shots, meds, and everything else regarding both my 3 cats and 3 dogs, she is extremely informative and always takes my opinions and needs into consideration. She's super sweet and very knowledgeable! I also love the updated online scheduling & website! It makes everything so much easier!! read more

They don't respond after you contact with concerns with your baby after the visit. If you care about your fur baby & your wallet go somewhere else. As you can expect an office fee.That's about $80 plus a tech "handling" fee for another $10. Even if you help or do more than the tech they still charge full price & don't explain anything until after.They start with the most expensive products & services.The membership plan you have to ask about,they don't advertise it in plan site at the waiting areas. Most vets are expensive but I will say the office visit is now more expensive than local vets in the area. I still use the mobile vanguard but they're not affiliated & they are really good with the care of your baby & price. If you need a full service vet DO NOT GO HERE!!!! read more

I have several issues with this place; here are some of the main ones: Asked them to clip my pets nails, they took him in another room brought him back and his nails looked the same. I asked if they were going to clip them and was told they did the best they could. Charged me $25. My dog has allergies. I asked for a refill prescription which I found on chewy for much less. Called them to see if they would confirm the prescription and was told they don't fulfill online orders. Made me think they were all about getting as much money as possible. Side note; I will not be bringing any of my pets back here. Recommend staying away. There are way better veteranian offices out there. read more

Would give them zero stars... Yelp should put this as a consideration. Made an appointment. Arrived 15 minutes before scheduled. Called and checked in Waited 45 minutes... Called to check how far behind they were running and was told they were waiting for a technician. Waited 20 more minutes Was told they wrote down the wrong type of vehicle and that we were next Waited 15 more minutes and left. Sorry if you are not competent enough to call back after you know you have written something down incorrectly I have my doubts you can remember anything important. With take my fur-family member somewhere else that will. read more

We went to another place to have our dog spayed and had the worst experience. Vanguard did a surgical repair and got our pup on better meds and now she is finally healing. Very thankful for this clinic! read more

Vanguard Veterinary Clinic - Veterinarians Near Me - San Antonio, Texas

ABSOLUTELY THE WORST PLACE YOU CAN TAKE YOUR ANIMAL IF IN NEED OF REAL MEDICAL ATTENTION. They will try to tack on unnecessary procedures. I took my dog in because he was attacked by a neighbors dog and unfortunately had a small gash near his groin area. They charged me $260 for a vet visit- didn't clean his wound and gave me two weeks worth of antibiotics. Then recommended I have him neutered which I was all for. They came back with a quote of $800 to neuter him, which is unheard of. I asked why so expensive and vet explained she recommended his testicles be sent out to a lab to be tested for cancer. Am i living in the twilight zone or is this just crazy! When i denied the lab testing the vet flat out told me he couldn't be neutered there. I never write reviews, ever but I strongly urge any pet owner to steer clear of this clinic. read more

Wonderful vet & wonderful assistant. Got seen quickly, and most importantly they handled my senior ESA cat great. Gia (my cat) had anxiety & doesn't like anyone except me & my husband. But they calmed her down. Price was about average. Definitely going back! read more

Read the reviews! Took my dog in for a heart worm treatment and they provided the basic care needed. Had a plan established and even offered a discount. But if you come here expect to wait a long time. Even with an appointment. If you pick up your dog, expect to wait a long time. You'll also be paying a pretty penny for everything. I would recommend finding another place. I only chose this place because I didn't know other options. My fault for choosing this place. IMO read more

Terrible place that I am gladly not going to anymore. Called in a refill for my pet they said they would call me when it was ready. 4 days later I called them back just to be told, " o yeah it was ready 2 days ago", but nobody bothered to call? This exact situation happened on multiple occasions, the latest one I yet again called THEM back after three days just to be told they couldn't refill pets meds until after a doctors appointment. Thanks for the notice you turds! Was anyone going to let me know that the meds weren't even getting filled!?!? Last straw was when I schedule an appointment, mind you it's Covid, I call and check in they ask for my vehicle information and said they would send someone out with the paperwork to get appointment rolling. Sat in my car for over an hour and nobody came out nor called with update. At this point having waited over an hour I looked up information on a different Vet office and went there instead. This place is an absolute waste of time!!! Terrible customer service, terrible scheduling, down right awful overall. Do yourselves a favor and go somewhere...literally anywhere else if you care about your pets. read more

The staff was so friendly and willing to work with my budget. I was only there a short time but they were so sweet and patient with my black lab mix. read more

Disappointed on how high the prices have gone up this year. Last year I paid $10.31 for a heart worm test and this year it was $31.00 I bought 6 month supply of heart worm pills that were 48.00 and last year for a year was $60.82. I realize that prices are rising but come on. You guys are suppose to be saving us money. I might as well just go back to the vet because the prices are very similar your just paying for a vet to give your animal a check up. read more