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    A Pet's Choice Veterinary Care

    3.1 (79 reviews)
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    Updated 3 months ago

    Services - A Pet's Choice Veterinary Care

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    Reviews With Photos

    To confirm the appointment, I say "Y"
    Annie C.

    Scheduled an appointment days in advance. Confirmed the appt via the text service they use. I come to my appointment today and they say it's unconfirmed and that's extra. $110! Utterly ridiculous. I showed the proof my appt was confirmed and they said they didn't get anything on their end. So, that's my fault your system didn't work? Didn't even try to accommodate or right their wrong. First impression, sketchy business practices. I wouldn't trust this place if they can't even fix a mistake that THEIR system caused.

    Theo relaxing and enjoying himself with family at Garner State Park~!
    Veronica S.

    Dr Reeder was excellent in her professionalism and delivered high quality compassionate care: able to provide flea and tick management for my elderly male Yorkie, Theo. Vet assistant Jenna, provided skilled service to Theo; soothing Theo with utmost care when Theo needed it most during the initial phase of the vet visit. Theo was very uncomfortable from fleas and was irritable from the heat from the hot day and from the trip to the vet. Theo's energy was mostly exerted from constant scratching himself from fleas; making him dehydrate and too tired to adequately drink water. I knew it was really important to manage his fleas since it was majorly affecting his quality of life. Jenna documented responses to relevant questions about Theo's issues and Jenna demonstrated a high skill set towards handling and comforting animals. Dr Reeder asked questions about Theo's daily pattern for hydration and nutritional needs. Dr Reeder detailed her assessment results as dehydration and a recommendation for a senior blood work panel. Dr Reeder added reasons for legal vaccination responsibilities for pets. After careful review of past reactions to medical issues, Dr Reeder listened to concerns and accounts of Theo's response to treatments in the past. Dr Reeder's care for Theo involved several factors that come with experience as a professional Veterinarian and ability to consider and include important information from care givers. Theo will not allow me to cut his nails at home. Theo had to be muzzled for a nail trim but to my amazement, Jenna cut Theo's nails and was gentle and reassuring towards him. Theo did not show signs of agitation when he was brought back to me. After Dr Reeder's careful expertise in consideration of Theo's care for best quality of life, My Theo received his Nexgard chewable prescription for a 4 lb Yorkie. Obtaining his medication with an external prescription is a different matter but finally obtained it at Walmart. I brought Theo home and gave him a bath, medicated him with Nexgard chewable and he was able to sleep well finally without constant scratching. I paid 35 dollars for the nail trimming and 80 dollars for the pet examination. I received a 6 month prescription with another refill. I was very happy with the care provided to my Theo.

    Text from 5/21 at 7:05 AM confirming my appointment for same day.
    Candy R.

    Don't count on them. I have had so many issues with their "system"! I've always paid every bill which is a lot because I have 6 pets. I booked an appointment for my pet Brisa on Sunday for Tuesday at 9 AM. A pets choice sent me a text message to confirm my appointment on Monday. I sent back Yes to confirm. Tuesday at 7 Am they confirm AGAIN and at 8 AM I showed up early for my appointment . When I arrived I checked in the lady at the register and she said oh we tried to call you. We have canceled your appointment. I asked why she canceled my appointment and she said because I didn't pay a deposit fee for a visit because of a cancellation from a prior pet. I explained the situation about the prior pet and said: that that was a misunderstanding. I canceled as soon as I received the initial text message asking me if I wanted to confirm cancel or reschedule. I told her the note should be in the system as the lady told me she would note it. She said oh well there no note and you still have to pay a deposit to book a visit and we tried to call you about that yesterday. I'm in court a lot so I don't get to answer my phone but looked back and saw no missed calls. I like to text that's why specifically picked this place back before it was a pet choice. She explained that they could see me now but they were required to charge me a $25 work in fee. I'm no longer a customer. I left with my pet and we will find a new team. They're not compassionate or helpful when your pets are sick. It was a wonderful place before it turned into a pet choice and now it's not my choice and definitely not my pets! I feel like I was price gouged. They waited until I arrived, sent a text to insure I was coming, and then thought I had no other choice but to pay or would be too invested to leave. I would rather pay the emergency hospital thousands and wait hours than see my pet on short notice than return to this vet. The vet I saw in prior visits were great but there STAFF and POLICIES are horrible nobody knows what they are doing up front which is incredibly scary!

    kitty girl
    Kay L.

    I have no clue what the heck was going on there during covid. I am Sooo happy they have the clinic back up and runnung again. The phone company they were using was horrible. I decided to give them a try again. Polite over the phone, 55 for annual vet exam for my kitty whos been seen many times there before and 13 for rabies. Some may think that's expensive but let me tell you- it's not. Some places charge you 30 for rabies vaccines. I'm calling from California and managed to get the appointment time I needed and update my information as well as inform them of the individuals taking my pet. I am pleased with their service. Please give them a try.

    My elderly dog Had surgery. The price of the surgery itself started at 1700 dollars. We talked with the Dr and vet tech and was able to get it down to the price we could afford with out breaking the bank. ! I recommend then vet . Thank you to all the staff and taking special care of our senior dog!

    My Ashley was finally able to start eating after her antibiotics
    Linda G.

    I absolutely loved this office. They staff were able to work my Ashley in w the Vet's ok. Loved the Vet tech, Chashni sp ? Chashini took time to answer my question and look over my cat, Ashley. I wish I could remember the Vets name, she was Great ! I will be going back.

    Kate C.

    We have been taking our dogs to this vet since we got our first dog back in August 2020. We specifically have been working with Dr. Horton and her assistant Amanda during most of our visits. We moved recently and tried out another vet but decided to stay with APCB despite the longer drive because of how professional and compassionate the staff is at this vet office. We just had our annual checkup appointment and both of my dogs experienced a lot of anxiety and were hiding under the chairs. The whole staff was so patient with them to coax them out and into the exam room. During their checkups, they were mindful of how they can keep my dogs as comfortable as possible. There was a bit of a wait in the office but to us, it's worth it because of the high quality care both Dr. Horton and Amanda provide to our fur babies!

    Rocky

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    3 months ago

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    5 months ago

    I've been going to this vet for the past 2 years and always received great service and care for my dog. Highly recommend!

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    Pathway Vet Alliance

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    4 months ago

    Set my dog at ease. Took the time to explain and educate, which is very much appreciated!

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    Page 1 of 2

    Ask the Community - A Pet's Choice Veterinary Care

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    Review Highlights - A Pet's Choice Veterinary Care

    Grilley has always shown kindness and patience, even with my crazy River who has anxiety and triggers after coming from an abused home.

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    VCA Oak Hills Animal Hospital

    VCA Oak Hills Animal Hospital

    (57 reviews)

    Everyone was so nice and kind. Saying goodbye to my friend was not easy but the staff was so sweet…read moreand kind and made it as peaceful as possible. This day has been dreaded since it became inevitable, but the people there took such care of me and Rascal. Was truly appreciated and would recommend them to anyone! Thank you all for making this as easy as possible even though I dont know how that is.

    Take your pet ANYWHERE else. I booked my two cats back to back with Dr. Peter Cruz for exams only…read more-- I wanted him to listen to their lungs, feel for any swelling, and check their gums, since I wasn't sure if their color was normal or a sign of anemia/gum disease. The plan was to get a real diagnosis so we could save up and come back for treatment within a few days. We had car trouble (we live an hour out) and texted ahead that we'd be 3-5 minutes past the grace period. One of my cats was already stressed and panting in the carrier, and they still tried to cancel his appointment. No accommodation, no options offered, just short, rude replies. I had to practically interrogate them before they'd admit there just weren't any more slots that day. We get there to a dead office, three staff who barely looked up at us, and a sign that says "restrain all pets" while a cat roams free on the floor. We're brought into a closet-sized room. The tech, Suzie, was rude, forgetful, and condescending -- I had to correct her FIVE times that my cat is male and neutered, even gave her his neuter and rabies dates, and she kept entering him as intact, unvaccinated, and female. We told her clearly: exam only, no fecal or x-ray today, we didn't have the cash for it. She kept pushing fecal and billing anyway, then when we held firm said "well you didn't bring a sample anyways" -- so why push it on us? By the time Dr. Cruz came in, he hadn't reviewed any of the symptoms I'd listed. He didn't actually examine my 13lb cat -- said he was "too fat to palpate," even though I can feel things myself when I try, I just don't have the training to know what I'm feeling. No explanation, no information given. Then he sighed and blamed the symptoms on missed vaccines. I asked him to check around my cat's tail since he'd been scooting and had mucus in his stool -- possible swollen glands. He backed away and said "I don't think that's a thing vets do" and that my cat wouldn't like it. He never even listened to his heart or lungs. Then I asked about wellness/payment plans. Instead of explaining anything, I got vague discouragement -- "you pay monthly, and if your cat dies you still owe the rest" -- no real comparison, no mention of grants or funding options. He stepped out and sent in Chelsey, who told me with a fake smile that they'd "exhausted all their resources" trying to help me, even though Suzie had clearly just walked out and grabbed her seconds earlier. No real attempt to help. The second we said we were done, they ushered us straight out. I couldn't even get a price estimate, a treatment outline, or basic info on cat asthma. Nothing. DO NOT WASTE YOUR TIME HERE.

    North Star Animal Hospital

    North Star Animal Hospital

    (130 reviews)

    Updating my last review. Dr. Youssef gave me a call and was extremely apologetic about how things…read morewere handled with my last visit and made things right! He is an amazing business owner and veterinarian and I would recommend him to anybody looking for care for their animals. Although I was very disappointed with the last few visits I have been at his clinic, that is not the way things are normally handled and I appreciate him giving me a call and speaking to me personally. 5 stars for Dr. Youssef and his professionalism! No wonder he was able to expand his business and open a kennel service across the street!

    UPDATE: I received a message very quickly from Dr. Mina Youssef regarding my issue and he ensured…read morethat I would get a call next business day. I got the call from Dr. Pittman and they were both professional and apologetic for the delay. I did receive the notes as requested and results we were waiting on. I brought my dog in since our regular vet was closed on weekends. It cost $250 to explore the wound. Once Dr. Pittman "explored" the wound and remove out two small "masses" she didn't know what it was or wasn't confident about next steps. We came back 3 days later for wound check and we noticed my dog had something similar on another paw and she removed that as well but this time sent it for testing. Also my pet insurance has requested visit notes and records to process my claim and I have even tried calling to have them send the notes needed and they still have not sent anything. When I called the receptionist states she has submitted the request and once notes are ready they will send it. Why does visit notes take over a week to do and send? Overall, I think this place makes it very inconvenient for owners as they are not responsive with requests.

    Blue Cross Pet Clinic - After following Dr Ploof's & Dr Beissner's advice kitten is walking, running & playing normally

    Blue Cross Pet Clinic

    (60 reviews)

    PLEASE READ I took my dog to this vet because of all the good reviews. Our vet was booked until…read moreMonday so we went on a Thursday because our chihuahua was breathing funny so we wanted to make sure she was OK before Monday. They ran test on her and said she was in congestive heart failure but they never said her life was at risk or was there any mention of any urgency to take her to an ER. Instead a $100 bottle of pills that she needed to take for the rest of her life and $500+ bill later she was sent home. Once again they never said anything about this being an emergency and then the next day our baby DIED AND I BLAME THEM!! So that next day we spent $600 to cremate our baby instead of $600 to try to save her life. I dnt know why our dog didn't get 4..7 star treatment but I give them ZERO STARS

    I took my dog Coco to Blue Cross Pet Clinic for the first time today, and I couldn't be more…read moregrateful for the care we received. From the moment we walked in, the entire staff was incredibly kind, patient, and compassionate during such a stressful time. Dr. Plouffe and Phoenix were especially wonderful--they treated Coco with such gentleness and genuine concern, and they took the time to make sure I felt informed and supported every step of the way. It's clear they truly care about both their patients and their owners. If you're looking for a veterinary clinic that combines professionalism with heartfelt compassion, I highly recommend Blue Cross Pet Clinic.

    Deerfield Animal Hospital

    Deerfield Animal Hospital

    (104 reviews)

    I met with Dr Provost and Dr Castillo when I had a sick dog. They were responsive and professional…read morein their recommendations. They provided clear direction on what to prioritize along with a return call on results and instructions on what they recommend would be next steps. Note that one of them was out of the office and I had to call to ask for another doctor to return my call with results. You do need to be proactive in getting the information you need, however, I am overall pleased with the service and care. The pricing is about the same as other practices yet a little less than those under larger practice umbrellas. Their website makes it easy to schedule appointments for the first doctor available. They have quite a few so it was not difficult to find an appointment within 2-3 days.

    I arrived right when this clinic opened on Saturday morning with my dog experiencing acute…read moreneurological symptoms -- disorientation, weakness in his legs, and circling behavior. This is our regular vet. Despite explaining the urgency of the situation, Dr. Halberg refused to see my dog due to a "staffing shortage." Again, this is my regular vet and I was there when the doors opened at 8:00am on Saturday. No triage, no brief assessment, no effort to determine whether this was an emergency -- just a refusal of care. I completely understand staffing challenges, but when a current customer presents with a pet showing serious neurological distress, I believe there is a professional obligation to at least evaluate the situation or help coordinate immediate care elsewhere. Furthermore, when I asked the front desk clerk to write the address of the Emergency Vet Hospital they recommend, she sent me to a HUMAN emergency clinic. Unbelievable. This was an incredibly disappointing and stressful experience, and it has significantly impacted my trust in this practice.

    A Pet's Choice Veterinary Care - vet - Updated June 2026

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