Easily one of the most unprofessional, dismissive healthcare experiences I've ever had. I got a…read morefilling from Dr. Fischer in March. A month later, it was causing sharp internal pain and sensitivity to cold. When I went back in, he gave it a 30-second glance, did a bite test, and immediately blamed my bite -- no X-ray, no cold test, no real effort to investigate. When I explained the pain felt internal, he cut me off with "Oh, you don't trust the professional?" -- arrogant and defensive from the start. I calmly tried to understand what he was seeing because it felt like we weren't even on the same page. Instead of a conversation, he kept claiming I was "arguing" simply because I was asking for clarity and solutions for a problem he clearly didn't want to deal with. It got worse when he pulled up a picture of my tooth, pointed to the wrong part, and tried to gaslight me into believing I had told them it was the back, when I'd clearly said the front from the start. When I asked the assistant to confirm what I said, he called me "petty" and kicked us out. Their office coordinator, Haley, wasn't any better. When I reached out hoping for accountability, she told me not to expect an apology since I was no longer a patient. She gave a weak, obligatory apology on their behalf but made it clear she needed to "hear their side" -- as if any part of this was acceptable or up for debate. That kind of leadership sets the tone for a practice, and it shows. Save yourself the time, money, and frustration. This office cares more about ego than patient care, and their professionalism is nonexistent.

Dr. Amy Wenninghoff is the best! My hygienist was awesome…read moretoo! It was a good experience from scheduling my appointment to the cleaning and exam.

Everyone you talk with at Ridge Pointe is sweet, helpful and caring. They have gone above and…read morebeyond to make sure my needs were met and that I felt comfortable with the treatment recommended. Dr Hohlen was able to fix prior dental work done incorrectly and now my teeth look great.

If you like a snazzy new office and a dentist with an authoritarian bent, this is your place! The…read moreoffice really is nicely appointed, and the front desk staff were helpful, thorough, and congenial. If you like to have a big TV crammed in your face at the dentist, you're sure to have that wish fulfilled, too. If you like an "expert" dentist who makes all of your decisions for you, Dr. Hohlen fits the bill. However, if you feel it's your own responsibility to be informed and say yea or nay to the chemicals and treatments being put into your own and your children's mouths, this may not be the dental practice for you. Although I went in asking nicely about facts from a systematic review article, I felt pressured and felt that my voice (and the evidence) carried little weight. Next, (and this could happen anywhere, I guess) a dental hygienist called my (young!) son by the wrong name while ushering him back to a chair and waving me off as if there was no need for me to follow. We quickly sorted out the misunderstanding, but I'm glad my son didn't end up getting whatever treatments were on "Sam"'s chart! Then, I was not impressed with his manner as he brandished a large needle aimed for my needle-phobic child's mouth. I felt his manner was not suave; granted, it is hard to be suave when you're holding a large needle. But he looked at me as if he expected me to control my child into not freaking. Then he said to my child, in frustration, "You need to do whatever your doctor or dentist says." I'm sure he didn't mean that to sound so creepy. But actually, I'm teaching my children to be informed and take responsibility for their own health. Dr. Hohlen seems to hold an exactly opposite belief. (PS: It all worked out. Dental care was administered, and no lasting trauma.) Finally, he assured me that a service would be billed as "this", because "he's hoping to take care of my teeth for a long time to come," and when the bill came... it was billed as "that." This could be as simple as a miscommunication between the doc and the staff who do the billing, but still not cool. He is young, and people do learn and grow. I hope a few years from now it'll be a different story. But I wanted to write this for the information of people who do want to take responsibility for their own health choices.

best surgeon ive seen. Procedure was over in about 10 minutes…read more Very, very smooth and no pain

I had a consultation done for 2 teeth, but before I scheduled they said $150.00 and then they said…read moreturn into insurance so no cost to me. Which was great because my normal dentist sent me to Dr Glenn and pretty much knew what was going to be needed. When I called to question the bill for $160.00 ish dollars, after insurance pays, that's when it went down hill in our conversation. This very young lady, how I know is she stretched her last word in a sentence like a valley girl of old. Very rude, refused to give her name to me, wanted to quote me the riot act, wouldn't allow me to talk to anyone else, threatened collections, etc. etc. I just wanted too know why there was a charge and as of today, still don't know. I have several retail stores and realize the customer could be the problem just as much as the employee, but since she wouldn't allow me to talk to anyone else, I take my concern to this platform since I refuse to let this behavior go , and that's on me. Lesson to be learned here is to be nice to everyone because you don't know who they are or what they are going through. I would not recommend..

Poor office staff experience. A staff member told me they are not accepting new pts who have…read moreAmeritas insurance and then denied saying this to me when the Ameritas rep called to follow up about it. This office staff also spoke very negatively about Ameritas to me when I asked why they single out Ameritas (even though this office has accepted this insurance for almost 20 years) The website says accepting new pts & Ameritas dental insurance but I guess not together. Very skeptical of this. Great dentist but I'm surprised they would allow a person with this type of character to work here esp in the medical field.

My whole family has been going here for more than 20 years. My daughter had white patches on her…read morefront teeth and Dr. Burgher was able to remove them (he got special equipment)! His team is very friendly and the place is welcoming. I like that they have a membership plan since we don't have dental insurance.

Five stars is not enough for this practice. From the minute you walk into the office (which is…read morestunning), until you walk out, everything is top notch. The sincere compassion and attention emanate from each and every person. Dr Garcia is the best.

I'd say both! I got a pair of dentures that I can't wear! Over $2000 dollars! They got their $$ and…read moreI got dentures that's looks like horse teeth! NOT happy! And they refused to give my $$ back! Don't,,, will never recommend this place

Dentures are no fun, but if you want someone who does the best job ever, Dr. Wirth is great - plus…read morehe's funny which I always appreciate. My dentures look very natural and I'm very happy with them. The staff is very friendly. I would highly recommend this business if you need dental work.

Had a severe tooth pain that started two days ago. Optimal Dental got me in the next day-removing…read morethe tooth (at my request) relieving the pain. They answered all my questions.

I fell & hurt my top front tooth. The Dentist said I needed a root canal! .literally, any of my…read morecoworkers who had one, had problems. He pointed out they didn't have him do it it. I had NO PROBLEM. REALLY EASY! Every one was great, as usual!care was terrific!.

absolutely amazing, squeezed me in last minute for my self proclaimed emergency AND OF COURSE…read morehandled me with care i LOVE this place been going here my whole life -isabella