We called this business after receiving a few referrals to help with our basement plumbing ! When we initially called he answered right away and came out the follow day. After assessing the issue he agreed he would help us with our plumbing issue but he didn't want to do it himself for liability issues. Okay, no problem.... He spent about 4-5 hours helping my bf with our basement toilet because that's where the root of the problem was at. We had to physically remove our toilet .... After a long day he told us that he would come back to finish the project since they hadnt finished. We paid him IN CASH and told him we'd give him a call in a few days to schedule a time. A few days went by and both myself and my bf have called and left messages with no response. I can understand if the project was too much or if he obviously didn't feel comfortable doing it (I.e liability issues) but to promise someone you'll come back and then blatantly ignore our calls is so unprofessional! He could've recommended someone else or something! I just don't understand the unprofessionalism. read more