Prompt, neat and knowledgeable. Walked me through the issues with my Whirlpool dishwasher and…read moresuggested I plead my case to the factory. They are sending out a rep. After only 22 months in service don't know if I would recommend Whirlpool but I sure would Andy!

Andy is wonderful we had 2 burners out on our Bosch stove and he came out immediately and fixed it…read morebetter than new!!! Other appliance repair company we have used in the past have never been successful it cost more to fix than the appliance is worth or they can't get the parts!!! I so recommend Andy!!

Repaired my dishwasher in a short amount of time and did the job efficiently great service highly…read morerecommend this place

After a 30 year career in the BBB I vetted Shay trying to help my sister find an ethical and…read moreskilled repair person to fix a 20-year-old washer. I just knew from talking with Shay that he not only knew what he was doing but that he was an ethical person. Up front I he told me the risk of what a repair might cost; how there might have to be a second service call, etc. He told me the risk of my diagnosis of the problem could be wrong, etc. And in spite of all that I recommended him to my sister for this repair. And even though he has a wide service area, he fit my sister in for a same day call. And my diagnosis of the problem was wrong. But that did not deter him from his original estimate of cost. I actually wish there were more stars to give Superior Appliance and Shay.

Have used AAA twice and been happy with the results and cost both times. (I needed repairs once to…read moremy GE stove and another time to my Miele dishwasher.) Servicemen are nice and knowledgeable. Quick response time.

They did a great job with my dishwasher. They were very efficient and knowledgeable. They finished…read morethe repair quickly and it has worked great ever since.

I had scheduling issues and gave 3 stars. Since I received a phone call asking what the issue was…read more The very nice lady helped rescue sooner to complete repair and offered me a discount fir my inconvenience. Thanks so much.

Checked reviews of some local repair outfits when our dryer broke down. Mr. A had the best of…read morethem so we gave them a try. Got the service scheduled for three days out, and received an immediate confirmation, as well as a day-before confirmation that included a photo of the technician. Received a text from the technician when he was on his way. Upon his inspection of the dryer, he determined he would need to order a new part, but said he would be able to get back to install it by the end of the day. Turned out even better than that--he was back in a couple of hours, telling me he decided it would be quicker to swing back to my place then instead of after his next stop, as he'd planned. After the new part was in, everything was fine. The repair wasn't cheap--replacing a circuit board won't be in any circumstances--but the repair went smoothly and the dryer is now working fine.

I had high hopes, but I'm currently feeling dismayed because I'm having a hard time getting an…read moreitemized receipt and they are kind of sketchy about how much I'm being charged for parts. If they end up being straightforward and providing me with a transparent receipt, I'll come back and improve my review

The service was excellent. Vince was professional and it didn't take long to fix the problem. We…read morehad thought it may be the ignitor but indeed it was the coils. Problem is now fixed. Fifth load drying as I write this. Vince is a good guy that I actually played baseball with growing up and we figured out we knew each other 5 minutes into him working on it. It's a family company that his dad started and I think most people that have been in the area would know them to be great people.

Had the owner Curt out to diagnose a dryer issue. I went over the issues we were having:…read more1. Clothes taking a long time to dry 2. Making noise with heavier loads 3. Drum doesn't appear to be turning as fast. Curt poo-pooed each item, and said it's probably a issue with the coil. He stared at the dryer flame for 10 minutes and said he could see nothing wrong. After paying $60 he said to keep checking and if the issue occurs again he would come out again, the fee is good for 30 days. So in the mean time I identified the issue, which was the idler pulley was seized up and no longer turning, causing the issue with the drum speed. Curt had agreed to come back out this morning, and had told me to have a load of wash ready for the dryer. When he arrived he noticed that the dryer was not running and started shaking his head. Curt had showed some attitude in the original visit, as he explained away each item we had experienced with the dyer (the noise we "thought" we heard was just because we were now listening for an issue, etc.) So I asked why he was shaking his head again and had an attitude, and he said "have the internet fix your dryer"....huh? So I asked for my $60 check back, but he didn't have it with him...so he just drove off. I think he was upset that I diagnosed an issue that he missed, or was too focused on what he thought the issue was. Anyway, he seemed like a nice guy, but turned out to be very condescending and temperamental. There are better choices out there for appliance repair.

Very knowledgeable of the stove. Steve was thorough. and friendly!…read more He called and was very prompt! Thank you

It is a rip off. I was charged $600+ to replace two parts on my washing machine, a 6 foot hose and…read morethe rubber part on the washer door, both would have cost $130 if I was able to replace them myself. Would not use this company again and do not recommend it!

false advertising on their website. cancelled our appt a day before was scheduled. had the appt for…read moreabout a month. was very clear when scheduling why I scheduled.

After 15 years service we had to replace our water heater. We went with a Lochinvar model from AAA…read moreService. Installation went well and we had 3 years of good performance until last month when we noticed corrosion on the top of the water heater. We called in AAA Service. They charged us $89 to tell us the unit needed to be replaced. And then informed us that just the unit was still under warranty and that installation of the new water heater would be $500. After just three years of service! Lesson: Avoid Lochinvar water heaters and AAA Service.

I have used 365 for a boiler and new A/C system in the past couple years. I have always been very…read morehappy with their services. Great communication as well.

I can not say enough good things about this company. I am property manager for a apartment…read morecommunity. Chris and all of his crew are simply the best. He has always been very prompt with any issues I have had ( and we have had a few) they are always prepared and knowledgeable, respectful, very transparent in the job they do. The office staff is friendly and is able to help with whatever issue comes up! If you have HVAC problem... you want 365 to be your company!