Honestly, the gruffness of the receptionist was enough to direct me elsewhere for service. I asked…read morea couple basic questions and was already getting snarky, "Well, like I said..." and similar. I don't need attitude and was surprised to get it in a 1-minute phone call.

They no longer offer 24/7 service. I would not have renewed my diamond club membership if I had…read moreknown that.

They responded promptly to a request for service. Upon their arrival, they got right to work. They…read morereplaced a the components I requested to be replaced and they did so at reasonable rates, thus providing great value. The quality of the workmanship appears good, and time will tell.

Huven plumbing installed a toilet at my house this weekend, their staff is professional, respectful…read moreand very detail orientated. Their rates were very reasonable. They also cleaned out my vanity drain and ensured that the sink drained properly. All around an awesome father-son duo!

While the water softener equipment works well enough, the rental rates are ridiculously high…read moreespecially when compared with the cost of purchasing similar equipment. The price they ask for delivered salt is such an affront, I buy my own salt from Fleet Farm because it's a fraction of Culligan's price. Atrocious levels of service: When they installed the softener I am now renting, their installation "professional" stole my old water softener. He took it out of my basement and off my property! That's called theft. Metzner's once mailed monthly statements to me, gratis, but now they ask for you to pay for the privilege of receiving a mailed statement!!! I hate Metzner's Culligan of Green Bay. Don't let them rob you, too!

They have serviced my house for over a year now. Always bring salt by when we need it and check the…read morewater quality. Our water smelled like rotten eggs before they installed a new system and it has been ten times better since they upgraded it.

Did a very good job of putting a new faucet in and replacing water lines under the sink I am very…read morepleased with the results

Quick response to request for service. Arrived on time, determined the problem and fixed within an…read morehour of arrival. Easy to work with, friendly and respectful of home. Very reasonable rates. I highly recommend.

Horrible company. We have their product good product but the company is horrible to deal with…read more Their billing practices are outdated and get everything wrong. They over charge you. Then don't charge you then add late fees for the bills they didn't send. Then once you buy it they say you rented it and try to get more money. Awful awful awful

Do not use this company for water needs ! If you don't buy one of their expensive systems and rent…read moreit the system instead you will not get good service. I had 2 different employees tell me that because I rent the system that the service is not as good as a person that bought one! I needed to have a filter repacked and the employee told me the boss lady won't let it be repacked as it is costly and I'm just renting so boss lady won't want to spend the money ! If you call for service you have to wait until the repair man is in your area so could be 2 weeks sometimes . There system broke down leaving a horrific smell in my basement and through the house and when I called for service was told it may be over a week before they could get a repair man out . I wish I could fill boss lady home with that horrible smell and see if she would put up with it! I was tired shoddy system and it's problems and the service company so I had the system removed and company left a leaking pipe but when I called and complained they couldn't come out until the next day and then would charge me parts and labor to fix as repair man said it wasn't leaking when he left so the leak was my fault! No professional service from this two rivers company. Be aware-stay away

Disappointed. They installed our reverse osmosis system and it's been a disaster since. They didn't…read moreseal the connection and it flooded our basement. We got back from camping and our basement was flooded. Then a couple days later our faucet they put in leaked and water was all over our kitchen floor. I called someone came out and the gentleman sealed the bottom and said the person never sealed it that's why. Then had no idea how to fix the sink faucet so they replaced and left. Later that day it leaked again. I sent the person that sold us the system some videos. Then had someone come out from the Sheboygan branch which he was great and fixed it. Then made note of what happened in the basement and would have someone reach out to me. I had someone reach out to me gather the information told me they would put our invoice on hold and get back to me. Well I never heard back and the payment was taken out of our account. This all happened within a month of being installed. Very disappointed and it's been a couple weeks and the carpet still isn't dry downstairs. So now we are going to have to rip it up and replace it.

this company has issues with truthfulness, consumer health, and integrity. I would not recommend…read morethem to anyone. from office workers to lab technicians to the inspecto, we had issues with all of them. they would have let us drink arsenic from our outside water with no problem. the inspector didn't care that our dogs could have died from drinking water with ecoli and arsenic. we were never told we needed another water sample$$. were were told that for a small fee they could fix all our issues. I now have less than a month to get another company to take care of the problem. and the new company is cheaper, explained all procedure, and were willing to come right out. Clean water couldn't give me an appointment because the receptionist wasn't sure of 'holiday hours'. out of ALL the people I talked to only 1 was kind and compassionate.

Quick response, excellent price compared to other plumbers I have contacted in the past. Highly…read morerecommend!!

My address/ location is not correct. I called on Monday and left a message, it is now Friday and…read moreanother local plumbing contractor is doin the work. I never received a call back. Not a good way to do business.

We recently replaced our 13 year old water heater. It was not broken but we did not want to wake…read moreup some morning without hot water. I contacted Beno via email and was able to get a quote the next day. We liked the price and setup an install date. The install went quite fast since it was a replacement with only a few minor changes from the old one. I would not hesitate to recommend Beno for your plumbing needs.

We were in Florida on vacation when our house/pet sitter heard the sump pump alert. We called Beno…read moreand they were there in less than 3 hours and repaired the problem. They crawled under our deck in the freezing winter and repaired the pipe where an ice plug had developed. Great service!!! The $300 bill was worth the piece of mind. Thank you!!!