We had raw sewer backed upped in our basement, about a 4 foot circle by the floor drain. My wife started calling companies, ACE was #7 and she got to talk to a person that could help us out with our problem that day. The other 6 were answering machines or can't do it till tomorrow. ACE service tech arrived about 12:30, 15 minutes later he told us the main sewer line was plugged. He brought his boring machine in the basement, about 30 minutes later he gave a very affordable bill. Josh showed excellent customer service, he deserves a big pat on the back. read more