This was my first vape shop experience and I'll def be returning. Noah was very informative to us vape newbs and explained everything in detail. We got to try a bunch of different juice flavors. Picked up 2 sets with apple menthol & melona bar flavors. Both equally delish. I had to return a few days later bc my awesome dog fucked up the tank, which had to be replaced. The guy at the counter helped me switch out the tank and refill it with juice. Friendly service. Tons of juices to check out. Highly recommend! read more

Myself and my girlfriend were completely new to vaping. We went in with pretty much no idea how this stuff works other than a few glances at youtube videos. The guy that dealt with us was friendy, professional and didn't try to hard sell us any BS, which I like. We even got try a bunch of samples before we finalized on a flavor. A few days after the purchase of a vape and oil (which totaled about $80) we noticed the flavor was a little burnt. Sure enough the coil burnt out just a few days of normal usage. We went back and was greeted by a different person but in the same friendly and professional demeanor. He understood our issue and gave us a free coil, no strings attached. Highly recommended, would shop again. read more

I've had a completely different experience to the other customers. I've been here three times and have had the same attendant. I don't like to give bad review, so I've waited multiple times to do so. First and foremost, I've been here before, he didn't ID the people that came behind me, but he ID'd me. Stating,"we have to be careful." You are legally responsible to ID all customers who purchase that are under the age of 27..I'm 24 and the others were younger than I, most likely his friends. Although the ID situatiom annoyed me, he's been rather rude, each and every time. I've asked questions about the flavors, what he likes, what other customers purchase, etc.. Each time he has been indifferent and more interested in speaking to what appeared to be his friends than to assisting me. Prices are okay, same stuff online and cheaper. I'll buy online or take my business 15 minutes the opposite way, to Jersey City. I am glad others have had better experiences, peace. read more

Nice staff and extremely clean. Any questions I had were answered immediately and was able to sample different flavors before making my selection. ***updated review*** Went in here recently and some kid with crazy hair assisted me. He all but slammed every juice I Vape with a condescending attitude. It was like I wasn't part of some secret inner circle and he couldn't be bothered with us common folk. ****Last time walking in here**** Just walked out after receiving zero assistance. Thought I'd give this place another try but nothing has changed here. read more

Bought vape kit from this place for 95 dollars last week and it started to leak today its been only 4 days, i brought it in to take a look why its leaking right off the bat this clown blames me i broke it and he cant do anything about it while they have return policy on the counter clearly says 14day manufacture defect...this minimum wage clown is ignorant dont buy anything from this place or this clown read more

This was the first vape store I ever visited and that was about 2 years ago. It pains me to say that I feel the place has gone down hill. It's not the staff or the store in general...it's the outrageous prices here and seemingly dwindling selection. I recently bought ejuice here (Naked 100 Green Blast) and it was horribly disgusting. I went somewhere else and bought the same juice for much less and was shocked it was clear (the one I bought from Vape HQ was a dark brown). The same juice I bought elsewhere was delicious. I was also shocked to see the Smok Alien Kit going for $100 here as opposed to everywhere else is selling it for $74.99. Come on guys, that's $25 more than ANYONE else! It's not peanuts! This needs to be corrected before I return. Last few times I did venture here there were no other customers in the store. It wasn't like that when I started vaping 2 years ago. I truly await a direct response from Noah because I have fallen out of love with this store. At this moment, I cannot recommend this store to anyone. read more

Nice employees. Knowledgeable without being douchy vape obsessed creepers like at many other stores. Decent balance of hardware and juice. Good selection of juices, except, like most shops now, they cater more towards the sub ohm people; the majority of juices they carry are on the lower end of the scale nicotine wise with very few juices at 12+. read more

Customer service was terrible and the person working Wednesday at 1:30 didn't want to waste his time with me. If you haven't been here keep looking for a place that's helpful and wants business. read more

Nicest people, best juices, best prices.. we've been coming here for a few months now. Never have been disappointed. No sketchy business at all here. read more

Knowledgeable staff. Favorite stop when visiting from our of state. Better products than most stores I've been to.

Done with this place. Their staff is clueless and clearly could care less about any of your needs. Everything, and I mean EVERYTHING is overpriced. I paid $10 more for coils then I usually order online because I was desperate and couldn't wait for shipping. Just one drip tip there was $22 and was found online for $6. There's another VapeHQ that was much more helpful but this place is terrible. It is clean, and the parking isn't bad. Otherwise, avoid the place. read more

Very helpful with a huge variety of juices to choose from. I used to be a heavy smoker/vaper with mechmods and decided to get back into vaping recently. Finding parking wasn't an issue and they don't hesitate to answer any questions you have regarding juices/mods. read more

this place is awesome, hands down. Would highly recommend for anyone, such a friendly atmosphere and comfortable for any walk ins who aren't sure or are first timers. read more

No professionalism! Not Honest! I have been going to this place since they first opened. Spending $40-$50 each time. I have bought several devices from them. This past week I went to try one of their new flavors. I normally do 3 nic level. The new flavor for a 120mL was only $35 so that was a great deal, but they only had it in a 6. I have vaped at a 6 before; so I purchased it. I filled up my tank once. My lungs almost collapsed. My friend who is a vape head said his throat was killing him too. The next day my throat was raspy. Could barely speak. When I went to the store the following day, the guy told me that it had menthol in it. I was never made aware of this. I wanted to exchange it because I was never warned of the menthol and the guy said there is nothing he's going to do. Also, be careful with their coils. 1 out of 3 are defective. I rather order online and get it in 2 days than ever give this place my business. read more

Have to give this place the top rating, extremely helpful staff. They're interested in the product and willing to help. Great experience.

Condescending and Arrogant Staff !! I've never been so put off at making a purchase ever!! Holy Crap!! I'm the customer ... you know that person with the money that helps to keep your business operating ?! Get a clue! It doesn't matter how nice and clean your store looks if you are a Tool to your customers. This place is ALWAYS EMPTY and have not ONCE ever seen anyone other than staff there. I was really jazzed at Vape HQ coming to my neighborhood in Cliffside Park, but clearly the staff create an unwelcoming ugly vibe that hangs thick in the air. I would rather order online and wait for 2 weeks for my supplies and vape needs than to ever set foot at this location again. Did i mention everything is way OVERPRICED?!! $6 for an 80 cent coil !?! Don't take my word for it, go there for yourself and experience it for yourself. I can't wait till a REAL vape shop opens up around here. Very Disappointment. read more

Great Store. Good product selection and prices. Helpful staff, highly recommend this store for your vaping products