These guys switched ownership. It used to be the best place in the neighborhood and very friendly…read more I've gone in to buy the same thing and have been charged 3 different prices. They are up charging products and trying to make profits. Would highly suggest staying away. Not the place it used to be.

5 Stars! # #…read more# # # # Great selection. Good brand to stand by hard brand to come by. They go above and beyond to meet your needs within their line of work.

The folks attending the counter were very polite and were very happy to let me browse their cabinet…read morehumidor. I was thrown back by the various cigars they had in the humidor. They had a decent selection at decent prices. Most everything was under $15 with a few sticks closer to the $20 range. Here are the problems. Cigar lovers don't necessarily need to run into a cigar shop in the middle of the night for a smoke. The whole process is a ritual. While this place is open late in the evening I can either pull a cigar from my humidor to smoke while I stroll through town or I can wait. There are a couple of lounges open in the late evening in the city too, I can always go there. Having cigars in a shop like this feels like an attempt at selling to an audience that may not be able to discern good from bad cigars or well curated and kept cigars. So why is this important to mention...One of the cigars I smoked that I picked up from this location I placed in my humidor for roughly 24 hours before smoking. That was probably not enough time to give it to rest. Most cigar smokers do not trust the humidors where any cigar they buy is stored. Sure, we'll buy something and smoke it but often times we'll want to rest those cigars in our own private humidor where you know the exact conditions, temperature, and humidity. Sometimes this helps bring cigars that are a bit dry back to life or overly humidified back into balance. The cigars I picked up from this humidor were overly dry. To the point, the wrapper was cracking and not possible to save. I thought I could save it. But unfortunately, it did not work. In a normal tobacconist lounge, they would happily replace your stick. Because that is their profession and craft. This is essentially an artisans product, not a pack of marlboro's and this store, regardless of how nice these guys were is a retail store not unlike a simple bodega. The issue that was a bit odd was that whenever another customer walked in that he had to attend he would lock the cabinet and tell me he'll be back. He wasn't rude about it. It was just not odd. This was the Upper West Side...Crime is not really a thing up here...So it was irritating to have to wait while he handled others. There were a few annoyingly entitled young women who walked in making a lot of noise, somewhat drunk who barraged through the store. He had to deal with them first while he was charging me. Instead of politely having them wait while he finished his transaction with me. While the prices here are really good and there is an interesting selection of cigars I am not certain they are caring for them properly in their cabinet. The staff were nice and open to suggestion. This is where my rating comes into play as a 2. It is an ok location. I'll try buying a few more regular daily driver type cigars here and let them rest for a few days to balance out temp and humidity. If those smokes turn out to be fine I'll update and recommend more heavily. I can't speak specifically about the other products they have but they did have a decent inventory of vape and head shop items. If the current cigar resting and any future cigars I grab don't really pan out, I'll know that this is definitely not a place to ever buy cigars and will update my review as such.

If I can give 0 stars I would , bought a vape and it died a few days later, went in and they…read morerefused to take it back on exchange only . They have a no refund / final sales only for a reason I contacted the company SMOKING and they stated the store would not exchange it cause I bought it with the wrapping on it and the store clearly didn't test it out. This store is known for lotto and cigarettes .. one guy who walked by heard my complaint and says they are j own to carry defected vapes, had I known this before I would have never purchased this vape ..

Sad that this place closed and really hoping it comes back as it was super convenient for me and…read morehad items I frequently go through like incense sticks and deli supplies. Please come back

$68 for 2 elf bars... this is not a drill . i could not believe my eyes. you can literally order…read morethese online right now for $15 each.ANYWHERE else in manhattan you can snag one for $20 and even as close as hamilton heights they'll deal you two for $35. the best part was that when i asked for any sort of deal the man at the counter laughed at me. he didn't even say words. i sat there waiting for an answer and then the girl at the register just pointed at the card machine.. $68 for 2 elf bars .. this shop is FUNNY funny and rude to boot. also pretty sure their cigarette cartons are from out of state..

Got a couple pre-rolled here. Not weed/very weak, or blended with something else. I smoked half the…read morejoint and was as sober as ever, and that's coming from someone smoking regularly and have tried pre-rolled ones from several smoke shops around nyc. Also charges more for pre-rolled than any other smoke shop around the area.

This playa behind the counter played us playa. If you're a real G don't but none of the pre rolls…read morehere. Day aren't real. Me and my bitch bought two raps pineapple express and some sour and nuthin. Didn't get high none. Not once. Weed here sellin fakes. Save ya money and don't buy. This guy lie and I still na high..word.

Totally friendly and pleasant experience. Good weed at a great price. No complaints here!read more

I bought Rove pre-rolls and two of them were completely empty. They came back real quick and gave…read moreme a full gram pre-roll for the one that was empty but I'm on my way back now to show them the second one all the way from Long Island But at least they corrected the problem fast. Hopefully they do it again Thanks for being so great with your customer service Make sure you always check your pre-rolls to make sure they are filled from anywhere you go

Thank you Kim F. For helping me every time I come in with so much knowledge on everything! Grate…read morequality, great service! Thank you! VF

Prior to coming here, I perused the menu online, and took screenshots of what I wanted. Highly…read morerecommend doing this, because not a lot is on display and the menu is extensive. You can also pay online in advance and pick up. I brought cash knowing they would charge a debit fee. The guard who checked my ID was very unfriendly and there's no one that's going to help you on the floor, you have to approach the counter, so definitely come prepared to say what you want. Otherwise, you might walk away with whatever you find on the menu after briefly looking at it in their waiting area, and end up being unsatisfied. Customer service is good so long as you know what you want. The prices are pretty good -got a vape cart for $45, and some gummies for $30- compared to other nearby dispensaries. Would definitely come here again.

I live around so many different smoke/vape shops and I go out of my way to walk to this one. No…read morematter which employee you get- these guys are SO nice and helpful! I'm very picky with my questions and they're super patient with me throughout all my annoying questions. They show me different products on what I would possibly like comparable to what I'm looking for if they're out of it. Customer service is above and beyond here!

5 stars! Hands down the best vape shop in the area. The staff is super friendly and clearly knows…read morethe industry inside and out. They helped me find exactly what I was looking for in minutes. Great vibes, great people--don't go anywhere else!

This illegal weed shop at least has the partial honesty of calling itself a "smoke shop" because…read moreit's no convenience store. Not with the for-display-only single row of chips. Why can't the Upper West Side get a legal weed shop? We have plenty of empty storefronts. But I guess the landlords would rather rent to illicit businesses as long as they pay their rent on time.

Forgot my vape pen charger, and being new to vaping, I knew none of the terminology. These staff…read morehere was able to figure out my awkward descriptions and get me the charger I needed for under $10. Tiny and cramped place, but lots there for the space they have.

Never ever visit this place, i called to try and see if they sold a specific product then told me…read moreno, and hung up on me, i had another question so i called back, when i called back I was told I was connected to the rewards department when I asked him for the number for the store. The number they gave me was a number that was not in service so when I decided to call back to the store multiple times they are avoiding my calls all I'm trying to do is find out if they have a specific product so that I can go in tomorrow during work, but they will not accept my calls as if I'm doing something wrong to them by asking them a question so never visit this store. This is clearly a suspicious store that doesn't want anything to be figured out because they will not pick up my calls anymore. Either the person working at the store right now keeps closing my phone calls or he has blocked my number and all I'm trying to do is give them business, never visit this store if you value your sanity. Called them more than 20 times btw.