They have great customer service n very friendly service n very good product uses best service I…read morehave seen n a smoke shop

Vape and smoke is my go to store for all my smoking needs. I love the selection they have, It is…read morenot overwhelming and the employees are very helpful when i want to explore a new disposable. They have the cheapest vape juice in town and last time i went in they had all glass pipes and water pipes 20% off! They also have super affordable disposable vapes for only 5 dollars. you have to go check them out sometime when you are in the area.

great people, Awesome cus service. I love the on off of 271 South! the girls in there show so much…read morelove to the customers! its a joy every tim!

Sold me a empty galaxy gas and when I went back 5 min later (because I didn't find out till I drove…read morehome and opened it) they told me there was nothing they could do. No refund or no replacement. If I could give zero stars I would. They pretty much stole my money because I didn't get any product from them.

First time buying from this shop and one of their employees (MYA) helped me out a lot and had a…read moresuper positive attitude and made my day! If y'all go here and see Mya she's the one to buy from!

Visiting from out of town and my best friend brought me to his favorite glass / smoke shop and it's…read morehonestly awesome! But what was even better was the owner who just gave the most amazing customer service and hospitality ever! From information about devices, to glass advice and just great small talk :) He says he learns from his customers, sees what they like / ask for and stocks the store accordingly and so much more. Honestly the best smoke shop!

Do not buy from the chain of these stores as they don't back their products. Go to any other shop…read moreor buy devices directly from manufacturer. I bought an expensive device here and I come back because it wasn't functioning properly. After they looked at the device, I was denied a refund because they suggested it was probably a manufacturing defect and that I should put a claim through the manufacturing warranty. Their other solution was to sell me a new device at a "discount" and I could keep the broken device. After contacting the manufacturer they concluded that the device was defective and they would send me a new device. I cannot believe that this burden was pushed onto me. BUY AT YOUR OWN RISK.

The worst customer service I have ever experienced. They sell cheap junk that is broken and doesn't…read morerefund or do store credit. I will never go to this place again. Rude people, overpriced merchandise and overall just one more thing that makes online shopping so damn successful

This shop had my hard to find Montegos. Friendly service & got a free lighter with a carto!read more

My husband and I have been coming here for years, it's our go to. They have great prices and MOST…read moreof the employees are friendly and love to help. One employee, however (the one with glasses) is always extremely rude. One time he said my husband smelled like a chicken plant which was incredibly rude and hateful. He then saw my last review about his comment and threatened my husband that if I did not take it down he would refuse service. My husband is retired U.S. Navy. He fought for our freedom of speech and to be threatened for speaking the truth is a slap in the face and unacceptable. I believe that customer service is not the correct career path for this young man and reflects very poorly on such a great business. We have never been rude, even when confronted. We remain loyal to the store and the other employees. Apart from him every employee has always been kind and helpful. I hate leaving only a 1 star review for such a great business but I feel like it's necessary considering how this employee goes out of his way to make others feel as miserable as he acts.

Terrible Terrible customer service. Very rude, customers should be treated with respect just…read moreabsolutely ridiculous. I will not be going back.

They do have a few really good employees that are service oriented and customer friendly however…read morethe store in general and the owners or upper management I'm not sure practice in the following Deceptive pricing: Selling an item for more than its marked or advertised price is considered deceptive and a violation of consumer protection laws. Retailer responsibility: Retailers are responsible for ensuring their prices are accurate, and they can be fined for overcharging customers. File a complaint: If the problem is not resolved, contact your local county weights and measures office to report the overcharge. The last item listed is what I'm absolutely going to do because I would like to see them held responsible and find for selling a product over the marked value of the product simply because the manufacturer had placed more than what was stated on the package!!!!!