One of best tobacco shop in Fort Smith Price very…read more good Hospitality number 1 Staff is very friendly

Not sure what the other reviewer experienced, but I love this place! The staff is reasonably polite…read moreand courteous (and their hearing is good!)...that is, for a convenience store setting, where "service with a shrug" is the norm. Their prices do vacillate within a small range, but I buy L-D brand smokes for about $43 a carton, roughly half the price of Marlboros or Camels anywhere else in town. Yes, these Turkish smokes are a little harsher than Virginia or Carolina tobaccos, but on a fixed income I don't have the luxury of shopping for mildness. I've been a customer of theirs for 8-1/2 years & don't expect to change. The L-D brand has rewards and occasional games, where I've earned coolers, large screen TV's, and tons of other free stuff. When they a "spin the wheel" game where I won a MacBook Pro laptop (retail $1,800!). So yeah, Choctaw and L-D and I will continue this relationship.

Always pleasant experience. They generally have what I need. And, save on gas. Always busy but not…read moreto busy to welcome you.

The worst customer service I have ever experienced. They sell cheap junk that is broken and doesn't…read morerefund or do store credit. I will never go to this place again. Rude people, overpriced merchandise and overall just one more thing that makes online shopping so damn successful

They have great customer service n very friendly service n very good product uses best service I…read morehave seen n a smoke shop

Vape and smoke is my go to store for all my smoking needs. I love the selection they have, It is…read morenot overwhelming and the employees are very helpful when i want to explore a new disposable. They have the cheapest vape juice in town and last time i went in they had all glass pipes and water pipes 20% off! They also have super affordable disposable vapes for only 5 dollars. you have to go check them out sometime when you are in the area.

Since I was visiting my stepson I wanted to grab some time and be able to tip a few drinks with him…read moreand smoke a cigar. Unfortunately I left my cigars at home but a quick Yelp search led me to Winston's! The salesman helped us out since we are not true cigar aficionados! I had my step-son pick out the one he wanted! This was a decent priced cigar.

On weekends I may wear carhartts, t-shirts, ball caps, and hiking boots but during the work week…read morethe dress code is business casual. When I sign documents in my office MHR, LPC, LADC/MH follows my signature. When I went into this shop dressed as I often do on weekends I was treated like a bum off the corner and the young man implied that I may not have the money to pay for the tobacco I was interested in for my pipe and did not want me to waste his time weighing it out if I could not pay for it. I will not shop here again. If you want top service here make sure you wear expensive clothes, and maybe wear a Rolex.

They do have a few really good employees that are service oriented and customer friendly however…read morethe store in general and the owners or upper management I'm not sure practice in the following Deceptive pricing: Selling an item for more than its marked or advertised price is considered deceptive and a violation of consumer protection laws. Retailer responsibility: Retailers are responsible for ensuring their prices are accurate, and they can be fined for overcharging customers. File a complaint: If the problem is not resolved, contact your local county weights and measures office to report the overcharge. The last item listed is what I'm absolutely going to do because I would like to see them held responsible and find for selling a product over the marked value of the product simply because the manufacturer had placed more than what was stated on the package!!!!!

Visiting from out of town and my best friend brought me to his favorite glass / smoke shop and it's…read morehonestly awesome! But what was even better was the owner who just gave the most amazing customer service and hospitality ever! From information about devices, to glass advice and just great small talk :) He says he learns from his customers, sees what they like / ask for and stocks the store accordingly and so much more. Honestly the best smoke shop!

Do not buy from the chain of these stores as they don't back their products. Go to any other shop…read moreor buy devices directly from manufacturer. I bought an expensive device here and I come back because it wasn't functioning properly. After they looked at the device, I was denied a refund because they suggested it was probably a manufacturing defect and that I should put a claim through the manufacturing warranty. Their other solution was to sell me a new device at a "discount" and I could keep the broken device. After contacting the manufacturer they concluded that the device was defective and they would send me a new device. I cannot believe that this burden was pushed onto me. BUY AT YOUR OWN RISK.