BEWARE... I have been going to this store for two years…read more August 23rd 2024, I stopped to purchase a vape. When I went to check out , Donovan, the store manager rang me up. Then he informed me that my card did not go through because apparently apparently an employee the night before had unplugged their system. I was on my way to work so I paid for the vape in cash(in good faith) just so I could get done and on my way. I got down the street just a little ways checked my account and the charge had been approved in my account and was setting in pending . I went back to the store and showed Donovan. He called his boss Shawn, and then informed me to come back the next day when I return to the store the next day to find out about the charge which was still in pending in my account, I was told by the lady working there who had reached out to Shawn once again! That it would take three business days for it to go back into my account and that they had canceled it . Seven days later August 30 I returned to the store once again with my receipt for my cash payment And my online banking pulled up the charge for 25.51 is now hard posted in my account. Donathan once again reaches out to his boss Shawn, which informs me to wait another 3 days is this man dyslexic? Or just a crook. Way to treat your customers. Anyway, the charges are getting reversed, but no thanks to vapor maven !!! My bank has now stepped in . Yes I will get my money back but everyone should BEWARE OF THIS STORE AND THERE SO CALLED Management . they have lost my business, my word-of-mouth, and every review that I put out there will reflect how negatively they treat there customers. If I was you, I would NOT do business at this store because if there's ever a problem, guess what it's your problem. They don't give a damn. I will also be contacting there corporate office. they need some serious help in CUSTOMER service. 1

Worst customer service ever! I bought my usual weekly order 3 days ago (about $180). I got home and…read morebroke my vape. So I went to buy a new one and exchange the pods I had just bought. Never even opened the boxes. They wouldn't exchange the pode. I had my receipt and everything. They said they can't do exchanges. Even though it says on the receipt that they can exchange an undamaged product for 14 days with a receipt. Then the manager asked me not to leave them a bad review. Wow. Horrible service. Plus, they sell vapes without carrying the pods that go to the unit, forcing you to buy another mod or go without. I won't go back!!. And he was so rude!!! (the manager)

I was needing a new vape pen so I stopped in here and was very pleased with the product they had…read more This place has everything you need to do your smoking!!! The guy helping me was very knowledgeable of what he had. Will definitely come back if I need another Vape pen

I read the reviews for all the vape and smoke shops around and they were all trash, so I thought…read moreI'd check out Andy's Smoke Shop. There was nobody inside except for a very helpful employee behind the register. Found what I needed easily and even stuck around for a minute talking to the guy. Very helpful staff, enjoyable experience, highly recommend this place. (walked in on 3/6/22 for reference)

They are the friendliest and very reasonable place and people. Go in there its like your one of the…read morefamily

The selection was great, the prices are the best, and service is bar none. Go for all my smoke…read moreneeds. Never once had an issue. Highly reccomend.

Great staff, very good store, and definitely the cheapest prices. The store is clean and the…read moreemployees helps u find the right thing you're looking for.

From the owner: Best price best deal all GAS NO BREAK come check our new location. Glass vape D8 cigarette cigar…read morehookah and many other

I was greeted and welcomed upon entering. I looked around a bit, there's some pretty cool pieces in…read morehere. Both local glass and "name brand" pieces. The guy who was working that day was great! Super attentive and friendly! Check this store out guys, they're pretty cool!

From the owner: Eureka's best head shop and CBD store! We have everything from local American Glass to Tiana and…read morethat metallic Cheech and Chong sticker you've been needing.

I was out of the country for three months and needed some cartridges. Called and spoke with Dylan,…read morehe said they had what I needed. Went in, and he took care of me quickly. Knew what he was talking about, well staffed (friendly) was in and out in less than 5 minutes.

Friendly people with the products I want at very good prices. I go out of my way to do business…read morewith them

every time I go in there they r so very nice and friendly and very helpful keep up the good work…read moreeveryone

They always have what I need in stock, and everyone is super helpful and kind. By far my favorite…read morevape shop!

very rude customer service....not helpful i called a few times and they never assist me in what I…read moream looking. They even hang up on me.

Horrible service. Bought juice there container was cracked they said no returns or exchanges…read more Filed complaint on their website 4 days ago and have not heard a thing. I will get my juice elsewhere and tell others.

My husband and I stopped in today, we were looking for something specific and left with not only…read morewhat we needed but a lot more knowledge! The gentlemen that helped us was very knowledgeable and patient. I recommend if you're looking for anything that this shop specializes in come see them! Very clean and well organized shop with a variety of products.

This place is awesome. They have excellent service and are always willing to work with me. This is…read morethe only place I get my vape supplies from.

Good people great atmosphere not just vapes tons of Kool glass…read more Love the selection of juice

I just buy nicotine juice for my vape pen, even so they are always friendly and knowledgeable of…read moretheir products.