Extremely helpful in choosing the right vape for me being new to transitioning from cigarettes…read more Explained the difference in different vapes and juices. Price was reasonable.

GREG + OWNER TONY ARE SO NICE! Very knowledgable for their shelves. came in unaware Of what I…read moreneeded to ease out of quitting smoking. Very patient with my questions and they took their time with me. MASS SELECTION ask them ANYTHING and they'll know the answer. 3% of the time if they don't they find it right away. Thank you guys. PS pls but VGOD CUBANO (that juice is AWESOME in the Vaporesso XPROS device I purchased from them)

This place was great for a while but recently not so great . Have gone there twice in recent weeks…read moreand the place was not open . Most recently today 11/16/2023 at 11:00 am . Store hours are 9 to 9 or 9 to 10. Also i tried calling and got no answer , and a recording stating that the mail box was full . It looks like from looking through the window that they changed there stock and now is mostly a head shop and not so much a vape shop anymore . It seems like it's hit or miss if this place is open from day to day now . This is really to bad because i really liked the place before . Not so much now !! If the store hours are supposed to be from the hours stated on their wed site and on their door then it should be open those hours ! Hopefully this isn't another business in Fox lake that is there for a few years and then goes out of business .

Amazing jerry is awesome! Always makes sure you are taken care of and very knowledgeable on all…read moresmoke products! You will not be disappointed

Super friendly and knowledgeable staff. Great prices and large selection of vape products…read more Professionally run. This is my go to for vaping needs.

Last summer I switched over to an electronic cigarette, in particular the Volcano brand because I…read morewas referred by a friend. Since then I've been driving my silly self all the way to Schaumburg from Crystal Lake every time I needed to buy e-juice and let's face it: what I was saving not buying cigarettes I was making up for in gas! Thanks to Yelp I found Cigtechs; which in comparison to Woodfield Mall is just a hop, skip and a jump away. Unlike the Volcano kiosk in Woodfield Mall (surrounded by lots of noise and people running into you as you try to look at wares with a very pushy salesperson breathing down your neck) Cigtechs had a very comfortable and relaxed atmosphere with couches for lounging on and even the other patrons were very laid-back and talkative. Everything was lined up in an orderly and easy to peruse fashion on the walls and in crystal clear glass cases with nicer brands and spotlight products eye-catchingly displayed. Their selection of flavors is enormous! The man behind the counter was named Ram and he was very nice and helpful. He let me take my time without rushing me as I tried all the different flavors and immediately answered any questions I had about what flavors I was tasting in fluids labeled things like "cosmic". When I had finally settled on a flavor I liked (YOLO by Drake's Vapes, which is a wonderfully tart and subtle combo of lemonade and lavender which is simultaneously zingy and soothing despite the obnoxious name) Ram made his very respectful sales push explaining that citrus flavors (not just cinnamon, which I had known before) eat away at plastic tanks and showed me some nice glass tanks after seeing how my Volcano Lavatube tank fit into the actual vaporizer. I was sold, and he had me checked out in a snap before he showed me how to set up and fill my new tank, as the silicone filters were new to me (so SO much better than the cotton ones I was using before). All in all I think it was a very satisfying visit and I'll definitely come back again! Kudos to Cigtechs for doing everything right!

Service was outstanding. Very friendly people working here. Thank you for the great work you doread more

Your first visit or at least the few people I know is extremely chaotic. I'm sure because it's…read morebusy. Once you understand the process this establishment is exactly what I've been looking for. Employee owned. You can smoke on site. They have bingo. Excellent place.

I've gotten a few messages saying I was wrong to say they were already put of business as they…read morestill plan to open. Let me clarify the one star. They distributed advertising leaflets in downtown stores. The leaflets said they were now open. I'm from out town, out of state. Everything else I wanted to do was walking distance. I drove to the location, no sign, no information, and a rude fellow inside had no information on any dispensary even though he was setting up for the incoming business. There are always hiccups for new businesses but this is not a promising start, customer respect wise. And the field, marijuana dispensaries, is full of very good customer service, most of them are very informative from their very starts.

Very friendly and attentive staff. Good selection of concentrates and even had some good…read moresolvent-less products.

I've been going here for a while... the managers are all super helpful if you have any issues and…read moreall of the employees are very nice. The loyalty program is pretty solid, and you should definitely buy a $10 tote bag to get $5 off all your future orders (no-brainer) Unless you go at a super prime time, the lines are usually short or non-existent. I still shop around for deals, but in general this place is very solid and an asset to the neighborhood.

I love Ivy Hall! I first went to them because they carried a product that I like & my other place…read morewas out. But I stayed because of the high caliber of budtenders! they are all amazing but I want to shout out Mike for the outstanding service he gave me!!! so many great humans work there!

Best Vape Shop around. They have the best selection of devices, tons of juice selections and all…read morethe top brands. The manager is super helpful, he's tried almost all the juices so he can give you a great and honest review of the flavors. I always go with his recommendation and he has never let me down yet. They have a great rewards program too. I was able to earn a free bottle of juice in no time! Please support this place so they can continue to provide great deals for a long time to come!!

It might seem a bit strange to say I haven't purchased anything at this shop but that I can attest…read moreto the customer service until I explain.....on two separate occasions I was called upon to perform repairs at this location and was able to hear interactions between the owner and multiple customers. Knowing nothing about the products for sale here I was able to gain a bit of insight through the obviously knowledgeable responses to numerous confusing questions fielded by the owner. Customer service, not to mention KNOWLEDGEABLE customer service seems to be near nonexistent today.....not here! If the vape thing is your bag, I would say check this place out.

Would definitely keep ordering! Amazing and fast service every time. Thank you guys for making sure…read moreall my vape needs are met

Great place with amazing service. Last of its kind when it comes to vape shops. I went to pick up…read morein person.