I'd give this place a negative five stars if I could. I'm broke down in the parking lot, the guy…read morecan see me. I have my hood up working on the car until my help arrives... I take a break, go inside to get something to drink and he won't let me charge anything under $10. Come on dude throw me a bone. I have no cash, its f'ing hot out, you've been watching me and can't break a rule. Unreal. Not to mention this place has an extremely poor selection of Monster and Gatorade.... Calgon take me away!!!!

I have been a long time customer. The prices are fair, great selection. If you need help say…read moreselecting a wine, I have always been a hit with his help. Vic is a very hard working man and has put his life into his business. I have a great deal of respect for him. Most of the time he greets customers by name, meaning a lot of repeat business. Not a one star place by any means.

Gary and AJ are always very friendly and helpful. They've been around for a long time, so they have…read morea better selection of stuff then some newer shops in the area

Very Good people! Find everything you need here. Reasonable prices. I have not found another place…read moreto go to. Thank you Gary and Aj.

absolutely love Neumann's Cigars & More and would give it 5 stars without hesitation. This place is…read morea treasure trove for cigar enthusiasts, with a wide range of options and an incredibly knowledgeable staff. As someone relatively new to cigars, I appreciated the guidance and education provided by the staff. They took the time to help me understand different cigar types, leading me to discover that I enjoy the Connecticut style--a revelation I wouldn't have made without their expertise. I've visited Neumann's twice already, and each time has been a delight. The service is top-notch, and they truly go above and beyond to ensure customers are happy. I haven't had the chance to enjoy their comfortable lounge upstairs yet, but I'm looking forward to it. In fact, I'm planning to take my dad here for Father's Day--it's the perfect spot for a relaxing and enjoyable time. If you're a cigar aficionado or someone looking to explore the world of cigars, Neumann's Cigars & More is the place to be. You won't be disappointed!

So what would make the Long Grove Strawberry Festival more enjoyable...smoking a good cigar from…read moreNeumann's Cigars & More!!! Saw some Gents (Bikers), asked them where did they pick up those cigars....so, Stopped by and too many great choices from there walk-in Cigar Humidor. Chose an Avo, mid Flavored cigar. Staff is always fun & entertaining. When in need of a quality cigar, stop on by. Btw, yes the festival was more entertaining with my cigar. Enjoy your life, Cheers!

God forbid you forget your ID the manager will tell you not to comeback for laughing. I went to the…read morecashier and was asked for my ID when I was not paying, I'm 24, the cashier asked for my ID which I told him I didn't have and told him I would leave if needed, he then called over his manager and made the situation way bigger than it needed to be. The manger asked me and my friend to leave and we left without and issue, but we laughed which was a huge mistake because the little guy in the front told us "if you're going to laugh don't come back" to which I responded "it's not that serious" and he made a gesture for us to leave. Clearly mad to be working on a Sunday night. Very unprofessional

This place is a great place to get your beverages at a consistently great price. Really fantastic…read moreselection. I found bourbons and whiskeys that are extremely hard to find, including Hillrock. I love their selection of 1/2 bottle (375 ml) wines. Decent variety of better quality reds. Service is great. All of the employees are awesome. This was my first time here but I will definitely be back.

Had trouble finding what I was looking for and they found a way to get it. Not only that, they keep…read morethem stocked. Best price for the disposables I purchase. Also: best staff and customer service. 10/10.

Really good people, needed some off-stamps for my father and the owner of the store gave me a good…read moredeal. Hospitable, and worth the trip here.

The best store so far! The owner is nice and very friendly. His products are reasonable and…read morecheapest in the area. Highly recommended!

I give this place zero stars. I only tried it because its close to me. I usually use another…read moreplace. Meanwhile the owner sold me a product that was not as accurate as he stated and I had my item as a replica. I went back in and wanted to return as the manufacturer confirmed it was not the right item. The owner got fussy with me and I said you need to really know products and not just sell, bad service. Will never go here again. Sorry for The negative but it's the truth

Great selection and kind staff. But some of the workers don't have any background knowledge of…read morevapes. I had an unpleasant experience on a Sunday looking for a salt nic vape. Ive tried many kinds over the year and still haven't found my unicorn vape yet. The staff worker at the time said there was only one salt nice vape that they carried, which was clearly not true. Many of them were. But, she said "thats what my manager told me!" Unprofessional. Then when I mentioned that the vape she had sold me did not have a coil above sub ohm. I was very willing to purchase some as you should not use sub ohm with nic salt. Again, she hurriedly brushed it off and said, "no, thats what my manager told me." I shrugged and left as it seemed clear that she had no idea what she was doing. So I took my business elsewhere that day. Overall its a nice place to shop. But I recommend knowing exactly what you're coming in for as the staff doesn't seem to know much about vapes to begin with.

I totally agree with Ellis Bruns. I also really don't agree what that lady was smoking because…read morethat's absolutely incorrect. As business owners ourselves that's so unimaginably unprofessional and could never imagine treating a customer that way. That honestly must be one of the most insanely idiotic things I've ever heard in your rambling incoherent response. Not once ever in your response were you even close to anything. everyone in this room is now dumber for having listen to it, I would reward no points and have God have mercy on your soul. If I didn't have to give one star I would never.

I am a new cigar smoke, walked into their shop and was treated like I had been a customer for…read moreyears. They answered all my questions and spent a solid 20 min with me. I do not live in the neighborhood, but will drive the extra 20 min to get there

Great place to grab gifts for my cigar smoking friends! Always a fun and educational time when we…read moreattend events!

Great vape shop. The staff is very knowledgeable and helpful…read more They can mix your own custom e juice flavors.

Very professional, best nicotine juice in the Chicago land area. Extremely knowledgeable and…read morefriendly service