Well not too happy with appt today the doctor did a complete 180 from my first visit? My whole family felt the coldness from Dr. Vardayo.
Well the one thing is I feel he is a good surgeon in the field of vascular medicine. The negative was and still is his staff of 3 girls who are extremely rude and so unprofessional they dictate the patient doctor relationship.
So my first time calling I had the privilege of dealing with a girl who answered the phone upon asking her some questions she became very hostile towards me.
I had informed this girl I made many calls in a week and could never get anyone on the phone! This girl was talking back like I was her step child she was mad because I said you guys were late.
I told her what time I called and the exchange said they were not in it was after 9 am. This girl wanted to argue plus the other times I called to get an appt.,I had to hang up on her, I was done with her.
I waited 2 weeks as I did not want to go to this office due to the behavior of the young unprofessional girl who let us know that she is allowed to talk back and sass and not let a patient get a word in....no reason to go here. This must be her first job very sad she was so ghetto.
So I was told by my insurance this was where I had to go. So reluctantly I called and asked for Megan and she was much better and assisted me.
So now I have an appt. for my surgery and I am good, after me doing so much to get it done. I had to keep making calls to this office and was asked about pre op? Then I had to call the hospital to find out about pre op stuff. . Good thing I was pro active or the surgery would of never happened
From what I gathered the staff at this office has an issue with Los Alamitos all I heard was...This is why I hate LAMC and love LBMMC. Well I have only had negative at LBMMC and chose to not go there
So back to pre op, I was asked about Lab work? Then I had to call Irma or Inez at Vardayo's office and she began once again...see you could of just walked into LBMMC I don't know how LAMC does their stuff!
Then she says I gave them all the paperwork they have it! I said but you could not even called to let me know I needed Lab work prior to the surgery? The kicker is now my surgery is 2 days away.....lmao.
So I called LAMC was they said just come in, so I went to fet my lab work done. I was very upset that no one took responsibility for the lack attention needed prior to this surgery, everyone was blaming each other and I was in the middle.
If I had not been so pro active this surgery would never have taken place. So when I was awaiting surgery and spokeswoman for LAMC came to speak to me her name was Judy, she said she would discuss this with Dr. Vardayo, we feel this is why he was so standoffish to us today, we felt like we were bothering him.
Not to mention I went to ER 2 days ago due to things my paperwork said to seek immediate attention if any of the following happens. The Urgent care staff looked at my arm and said get to the ER NOW!
So you know about my ER visit and ultrasound. I spent like a good 5 mins today and was not too happy with the appt. I will not go back how awful this staff and office was.
I just hope my arm heals with no further problems. This is a nightmare on top of the staff maybe if they weren't allowed to be !@#$ up and mouthy it could of been better. read more