These people took on my partner who had a stroke and although they said they had coaches to help him they know nothing and took $1,440 to prove it. My partner became ill while training there and all I want is our money back. They refuse! And to top it off they have blocked my telephone number. This corporation is a criminal enterprize! read more

Current member... They are not staffed properly, if you go tell the front desk about something in the women's bathroom the excuse is that they don't have someone(female) there to fix it... so we leaving the bathroom without being able to wash our hands cause the soap dispensers are empty. Absolutely no toilet seat covers... and you hardly ever see anyone there to clean. The facilities are nice... but the cleanliness is nonexistent... kinda gross.. just taking my own precautions for now. read more

What an incredible team! Everyone in staff is so kind and helpful. The club is extremely clean, organized and welcoming. Love the Coaches and Instructors and highly recommend VASA Greeley to anyone in the Greeley area read more

VASA Fitness - Myzone Summary Screen at the end of our STUDIO RED class - Gyms Near Me - Greeley, Colorado

So I move d to Evans, Co and the nearest gym was VASA in Greeley, CO. Got my membership in January 27,2022. That same weekend I had a family emergency and had to fly and move back to California. On February 1st I called to cancel, they told to do it online. Which I did, nothing happened, they kept charging my account. On February 5th I email again and I received this: Hello, We've received your message and due to a high volume of inquiries, please allow 72 business hours for one of our VASA Member Loyalty representatives to respond. Thank you and we look forward to helping you. Your request (1089145) has been received. To add additional comments, reply to this email. Here are some great articles that may help. Needless to say is really frustrating. They keep you going round and round and when I email they would take 2 to 3 days to reply back. But mean while they charged me this amounts in this dates: 2/1 $21.99 - 2/28 $21.99 - 3/28 $71.98 - 4/27 $21.99 for a total of $137.98 and I'v never stepped foot in the gym!!! NEVER. I've been emailing them every month and they just answer me and their best option is refund me two months. This people are a joke! Unprofessional, they're a scam! This is why they don't have no live person as customer service is all done online through email. I have ask them many times to speak to a live person no one has call me or reply. Lord forbid you have an emergency they won't help you at all. I just got the membership and was never able to use it and they continue charging me for nothing. WORST GYM EVER. read more

If i can give a negative star i would. I cancelled my membership the same day they charged me a month membership i didn't use. The customer service people are rude and hung up on me and don't care if they rob you. Do not get a membership here. They will screw you over. read more

I have Active & Fit and this is my favorite gym of the three memberships I have (Vasa, Gold's and Planet) Love the amenities and everyone is super nice! No issues at all!! read more

I have been a member for almost 3 yrs. The tanning booth is a joke! The door is hard to open & when you ask about getting it fixed, no answer! Plus they are supposed to sanitize after each use, I have to ask them to do it. Irritated for sure!! read more

Not sure what some of the negative reviews are about been a member of this gym since they opened! I even still have the unlimited guest membership. Everything at this gym is super clean, all the employees greet you every-time you walk in and leave, I've never had a bad experience. It's definitely doesn't get super packed here during prime time hours obviously it's best to go around noonish if you can or late at night it's empty. Other then that like I said it's probably the best gym I've joined no issues at all! read more

If I could leave negative stars I would. My wife went in once to cancel her membership February of 2020, which didn't work, and she called twice... since then... all with the assurance that her membership was cancelled. And yet they keep charging her monthly and then sending that to their little collection agency who keeps contacting us for "past due" balance. So my wife finally calls the corporate number. They proceed to tell her that she never called because there were no notes about her trying to cancel previously. Then they told her that she can indeed cancel but only after she pays what is due... the charges that they have kept charging after all the time she has tried to cancel with a zero balance. Hey VASA... YOURE A BUNCH OF DIRTY CROOKS!!! Shame on you for the low down business you are conducting. read more

Honestly is a decent gym but the staff is very rude. I didn't know that you couldn't change names on the membership even if only one person was using it and instead of explaining that, one of the workers yelled at me to leave and caused a scene embarrassing me way more than necessary. Gotta be the worst gym in Greeley by far. read more

You get charged an annual fee but nothing is ever cleaned. Machines stay broken for long periods of time. The water filters don't get changed often and I've witnessed seeing the filter be reset instead of restarted read more

This gym has been critical in supporting my weight loss! I've been with the gym since they opened and the staff is generally nice. The equipment is usually well maintained and organized when I go in. I'm able to get in, do my workouts and leave. The gym goers here are okay. I've never heard any rude comments or anything of that nature (a normal fear for new people at the gym). However, there's always someone on their phone, not wearing deodorant, spraying too much ax-spray, and not putting the weights back. read more

I had a membership here for a little under a year. I had to cancel my membership to move and informed them a month ahead of time I was moving but because it wasn't documented, they demanded another months payment and started harrassing phone calls and texts. I told them if they kept harrassing me, I'd take to social media and they indicated they would prefer $20. So here we are. There is also a lot of rif raf at this location. Extremely busy in the evening. They let $10 members use the hot tub and steam room and these people have no etiquette. I would not recommend VASA fitness!! read more

I understand why other companies charge a annual fee for services. Like Sam's club, but at least with Sam's club you don't get charged a monthly fee as well. Vasa charges a Monthly fee which is fine but also an annual fee $50 which you have to pay withing 90 days of signing up. What if you decide after 90 days that this is not for you?. Also there is a $25 fee to cancel your Vasa membership. So all in all it's a rip off . read more

Be Very Careful with this gym Membership fees everywhere!!! Cancelation fees to boot! Gym was okay!

The equipment is not very well taken care of. Also some of the staff does not have a lot of knowledge when it comes to certain things. For example when you have a body fat % of 19 and the people working at Vasa are telling you that their accurate machine says 28% lol. read more

State of the art! This is a great gym and the best gym in Greeley. Their monthly fee is reasonable and the establishment is equipped with everything. They have all the weight machines, free weights, swimming pool, hot tub, steam and dry saunas, racquetball and basketball court, aerobics and spinning classes, and treadmills. They keep everything clean; from the equipment to the locker rooms. The staff here is very nice and friendly too which is a plus. I used to have a membership at Aspire Fitness and was unhappy there. Not enough equipment and trash cans always overflowing. VASA is what that gym is "aspiring" to be! If you're thinking of taking the plunge and signing up for a gym membership, don't consider anywhere else. read more

I guess VASA can't win. The mask Karen's will write a review about them not enforcing masks, meanwhile, most members have left for other gyms in town. VASA has a reputation for strict mask enforcement, so much so, that they can't be taken seriously. Employees going around telling members to cover their noses and mouths DURING WORKOUTS was laughable. I'm glad to hear they're not enforcing masks. It's about time. Unfortunately for them, it may be too late. The new gyms in town provide a much friendlier environment and honor people's right to breathe (and have from the beginning). read more

I visit this gym daily and have zero complaints. The staff is always friendly, great equipment, super clean, and their kid care and kid care staff are the best! read more

Initial interview and reality of the training programs offered is very miss leading. Be aware. Any training is only on a 3 month or 6 month basis and prices quoted verbally did not pan out. We have ended our contract as a result. read more

They keep saying they notice my bad reviews and will have some contact me. Well the person they have contacting me is some guy from the Greeley gym asking me how I am enjoying it . Well...I'm not!!! I just want my money you STOLE FROM ME back!!! How about having someone call me for that you crooks!?!? read more

The gym is ok when you are a member there. It's super busy but the equipment is new and nice. HOWEVER.... Be aware when canceling online. They will send you an e-mail saying "we are sorry to see you go..." AFTER you cancel with a link to go to "confirm" your cancellation. I went to the link and filled out their survey...You THINK you have canceled but then they somehow have no record of it. You don't realize that you haven't canceled until your card gets charged again. You call them back and then they tell you you need to give 30 days notice and you can't do it over the phone so you have to pay another month of dues and start the shady online process again. It's the same as other gyms that try to lock you down to paying month after month read more

i have been a member for 3 years or so and was in working out today and noticed a large spill of water by the fountain in front of women"s locker room, a women coming out almost slipped and fell. I went and told the girl and guy both at the desk and the girl replied that the cleaning crew would be there in 30 minutes ! I replied what if someone falls. neither one seemed to give a s.....! I took pictures. there was a mop bucket right there in arms length ! How lazy these 2 employees are ! 970-616-1605 read more

Management cut the lock off my locker and stole my things. And then refuse to let allow me to cancel me and my family's passes. I'm sorry I ever walked into this gym! read more

Got to call this place our home gym for almost 2 years and loved everything about it! The only reason we left is because we got relocated to WI for work. Brandon was super helpful with canceling and didn't make us feel guilty for having to do so. The childcare staff is awesome! The classes are all awesome! The staff is always super helpful and professional! The equipment is always well taken care of! The massage beds, tanning, pool, hot tub and sauna are always nice amenities to take advantage of. We are going to miss this place! read more

The staff at VASA are very friendly and helpful! The facility is always clean. Overall a great gym!

I love Vasa Fitness. I started my fitness journey July 2018. I was terrified of the gym, stepping foot in the gym, even being around "gym people". I have continued going to Vasa consistently because of the people. Not only is this gym equipped with more than you could possibly imagine, but it is filled with people you truly want to see every day. Ariel from the front desk talked me into the group fitness called "Studio Red". Even though I've been group training for a year now, it still kicks my butt every time I go. The most important factors are cost - which I feel is fair for what they given; and the people. The people who work at Vasa are truly welcoming. Do yourself a favor and schedule meeting one of them. Lena is absolutely amazing, her classes are always full, and her dedication is motivating. Shawn, the head trainer is a beast, but approachable. He pushes me farther than I ever thought I could go, but in a way that you look forward to working with him again. Kara and Jake are also favorites, they are both super athletic and aspiring. You will not regret signing up and being a part of the Vasa Family. read more

Facility looks great - up to date and clean. The staff was very friendly also ... except the guy who appeared to be the manager on duty. (Short skinny guy with dark hair). This guy single handedly ruined my experience to the point where I won't return. I had my little kid with me and went to use the basketball court. No one else was there. But because they have a policy to not let kids in the gym, and the daycare they have closed at 2, he kicked us out. Great companies find ways to make customers have a good experience. This manager found a way to make every solution impossible. I could understand if there were other people in the gym that having a kid in the mix isn't good. But this gym is closed off with no opportunity for him to get hurt like there is around weights, i was keeping a close eye on him. Manager - 1 star Facility - 5 stars = 3 star total read more

Unless you like horrible parking lots and pressure to buy additional services, stay away from VASA. After 5 sessions, where I was "stalked" relentlessly through the parking lot for my parking space, I knew that this experience would not be for me. The yoga instructors were quite good, but it wasn't worth the hassle. I have tried to cancel my membership for six months now and cannot get a response from the corporate office. I continue to get harassing phone calls, texts, and emails regarding my "outstanding dues" but will not pay anything until I can get someone to explain why my cancellation attempts (sent via website, email, snail mail) have been ignored. Yet one more example of being taken advantage of by a company once you agree to let them withdraw from your bank account every month... read more

The gym and equipments are fine, but the customer services at their front desk is horrible! They are like discounted airlines, the tickets are cheaper but adding all the extra charges you ended up paying more. The childcare appointments and over charges per minutes are absolutely ridiculous!! Never been treated this way in any other gym in town. I'm cancelling my membership! read more

The Gym itself is decent with newer equipment and friendly personnel. However, my wife started some physical therapy sessions but after a point discontinued when she did not benefit further. She informed the personal trainer that she was done assuming that he would inform management but that did not happen. We continued to get credit card charges for additional sessions. We asked the onsite receptionist (Greeley) but she had no authority to do anything and told us to call a number. We did and all that the person would do is cancel future charges and waive cancellation fees but could not reverse already incurred charges even though services were not received for those. So when it comes to contracting additional services, watch out for unfriendly and costly cancellation policies. Moreover, there is a $25 fee if you cancel your regular membership before 6 months is up. read more

Love it! They drain the hot tub every Monday and Friday early morning so I try to plan my visits after noon on those days. I primarily use the pool for my own personal workouts, and have no complaints. A place that can accommodate si many people (even so it rarely seem crowded) is not going to please all the people all the time... but I for one, am very satisfied! read more

Great place! Lots of options for a work out!! We have worked with Travis as a personal trainer and he is the best!! He adapts different exercises to your ability or lack of He's never insulting but always encouraging!! I read more

If I could give more than 5 stars, I would. I've been a gym rat since high school (10+ years) and have had memberships at many different gyms over the years (24 hr fitness, Aspire fitness, the local rec center where I grew up, CSU rec center, UNC rec center). Vasa blows them all out of the water. The equipment is great. The staff are friendly. It's cheaper than most places, especially considering the amenities they offer. If you work out with friends, you can buy one membership add guest privileges to your membership for $7/month and all your friends can piggy-back off one membership. As many friends as you want, as often as you want. Best deal in town. Can't praise this place enough. Check it out. You won't be disappointed. read more

clean, well equipped, busy. with people sitting on the machines on their damn cell phones! i came for exercise, not social media. leave you phones in the car. i left and went to my old, not so busy fitness center. read more

Loved the gym set up, but had terrible customer service from the staff working behind the front desk. One girl working at the desk was very rude and not very friendly. We had some questions to ask, since i was a guest, but she had a smart remark and answer back. I wonder how many people turn away cause of her. Was thinking of getting a membership, but now I won't be going back! read more

They false advertise by saying that you can do month to month for 10 dollars a month doing a month to month. On their ad and over the phone they fail to tell you that there is a registration fee as well as an annual fee for using the gym. They will tell you at the time you show up about the extra fees knowing you'll probably sign anyway because you are already present. read more

Worst customer service in Greeley. The staff is young and very rude. They over charged us multiple times and couldn't resolve this issue and pushes the issue on the bank like it was the banks fault not them. People are getting screwed over. Wish there was a nice honest gym around the area closer to the east side. Vasa is a crap gym. read more

If you do not ask the right questions you will not get the answers you need. I signed up prior to the opening and was excited. I expressed that I use to work out at Planet Fitness before moving to CO with their 19.99 membership I could bring someone with me each time, the guy said it is the same...NOT... We visited once and I questioned it, silly me, due to what I read online about the gym charging a fee. I was informed, that was upon my first visit due to the opening, it will not continue unless I pay an additional fee. The main reason I signed up was for the opportunity to bring someone with me, not that I need it. I refuted the issue and was told, that they would not have told me that...they eventually questioned the guy that signed me up, who by the way, does not do memberships per their manager and staff...said he would not have said that.... I was done! I do not like being lied to nor made out to want something for "free". I canceled...attempted to...about a month later after several emails and going back and forth and going in the gym to speak with the manager...SHISH... If you wish to go to their, go for it! Just know you were warned... 19.99 is not a bad price, the equipment is new yet the staff is not trustworthy and their cancellation policy/protocol/tactics is suspect. There is a Planet Fitness in Loveland with unlimited personal training included for 9.99 and their 19.99 package. I've had them before and their cancellation policy is less time consuming and suspect. read more