What a beautiful store and very nice people! They bought…read moresome items from us at a very fair price. They offer beautiful jewelry at fair prices!

I had several gold pieces from my charm bracelet changed to necklaces for my daughters. They also…read morewere there when I busted out crying when turning my fathers gold into other Jewlery. They were compassionate and patient . That was about 6 years ago and I'm headed back to them now for an update appraisal on a family ring. This is a jeweler you can trust!!I'm so glad they are still in business . Covid knocked many family businesses to the curb, so glad you are still going strong. Also I love just going into the store , it's like a beautiful museum!

The ladies at the silver box were very polite and helped me with everything I needed. They didn't…read morecharge me extra for the awesome gift wrap either. Thanks for everything! The Silver Box is a nice place to get your loved one a special gift!!!

They have some cute whimsical jewelry as well as Lilly Pulitzer and Vera Bradley. Their selection…read moreis decent in comparison to other boutiques of its nature. However, I have been to this store numerous times in hopes of having a good shopping experience but have found the staff to be most unfriendly and rude. You may or may not be greeted and they stare at you as you browse instead of offering to show you something. I don't think the concept that they need to sell to the customers in order to stay in business and keep their retail jobs has reached their brain yet. It's unfortunate as we are limited with local shopping options. Update: the owner of the business contacted me via yelp and we spoke via telephone regarding my concerns. She apologized for the lack of service I received at her business and assured me my concerns would be addressed with her staff. I can tell she cares about her customers and her business considering her actions and will be giving her business another try in the future.

Always the best repair service and very nice jewelry! Very fast repair service sometimes while you…read morewait! I have been going to this jewelry and repair store for over 20 years ! So very thankful that they are still in business and doing such an amazing job! If you need your jewelry repaired, a watch battery , or browse some beautiful items in their showcases -stop on by!

I used J&M for many years, for watch batteries and repair. One year ago they replaced the movement…read morein my Fossil watch, the cost was $52.50. When I recently returned for a new battery, I was told that someone else had worked on my watch and had broken parts and put in the wrong battery. The only person who worked on that watch was J&M. I was told that a new movement would be $35. This attitude, accusation, and customer service was very disappointing, given my past years of patronage. I would NEVER return to that environment.

I have blue color that is fading on the bracelet that was only seven or eight months old when it…read morestarted fading in March 2020. I called numerous times over the past several months and never reached anyone (no surprise due to Covid-19) and was not able to leave a message. I finally emailed them and Mark said he was not going to fix or replace the bracelet. So apparently he has no problem selling crap jewelry from a third-party vendor, Because then he feels like he doesn't have to warranty or guarantee it. Don't waste your money going here.

I came to Mark Friedman's on a family recommendation who have used this establishment for most of…read moretheir jewelry repair. I have never purchased any actual jewelry from them, but their repair work is absolutely wonderful and they don't overcharge for the work which is fantastic. I came from out of town and needed an old family engagement ring fixed and was very wary about where to take it. I was only in town for a week so I had a time restraint and that was totally fine for them. I had my ring back in 4 business days which was just amazing because there wasn't even an extra charge for it. My mother gave me a coupon that she had received. I'm not sure where she got it, but keep an eye out for it if you want a small discount on repair work here. The staff was super friendly, very helpful and fully explained what they would have to do to fix my rings. So glad I waited until I came to town to get the work done here. I would definitely come here again if I needed repair work done.

Very reasonably priced and lots of unique pieces! The owner is a joy to chat with and she is very…read moreknowledgeable! This is my new go-to place when I am visiting!

A cute little shop with beautiful jewelry at great prices!! A must to stop in and look aroundread more

Went in to get my wedding ring soldered. Nick made sure I liked the placement of the ring and had…read moreit done within 15 minutes. Super quick with great service, and reasonably priced. I'd definitely go back if I needed to.

I walked in to see if I could get a thirty year old braclet cleaned. I expected to drop it off and…read morecome back - but the gentleman took it back and cleaned it immediately! I would definitely go back to him for any repairs or cleaning needs.

The team at Williamsburg Jewelers is terrific! I took a pearl and diamond pendant in for a repair…read more The pearl came off its post. The staff members were very kind, friendly, and professional. I needed the pendant for a wedding, and they completed it with plenty of time to spare. The repair work was beautifully done, and the charge was reasonably priced at $22. I'll return with other pieces for repairs. In addition, the shop offers lots of lovely creative jewelry for purchase. I'm glad I learned about Williamsburg Jeweler, and I highly recommend them. Update: I am thankful for their work. I wore the necklace to the wedding, and it was beautiful. #ThankYouThursday

Williamsburg Jewelers is one of THE best examples I've ever seen of why we should buy local…read more Outstanding products, service and staff. The selection of products is a delight to explore and the staff make it enjoyable even just to look. Repairs are treated with the same courtesy, professionalism and appreciation as the purchase of a high-end item. What a fun shop to visit!

A tiny diamond fell out of my engagement ring and I went here to get it repaired. He did a fabulous…read morejob and I got my ring back in less than an hour. So grateful to have my ring look as good as new! Totally recommend to anyone who needs a jewelry repair!

this place is a hidden gem! reasonable prices to fit your budget and a professional in repairs and…read morecleaning my jewelry . Suzan and Rafael are the kindest and most polite people!

Sold some gold today and the wonderful folks at Segal & Co were very accommodating and gave me the…read morebest and most fair prices. If you have gold to sell, come here!

Was given a quote of $100 for a diamond necklace, sapphire bracelet, and several other smaller…read morepieces. Went across the street to a PAWN SHOP, and received $520 for the same items. Had issues with apiece my husband purchased there as well