Stor-A-Lot is a great place to rent! Prices are reasonable,…read moreI didn't have to pay a security deposit, and I got 25 dollars off my first months rent! The Manager Lauren was so friendly, and she is willing to help no matter what. I recommend this plce to everyone I know who needs extra space!!!

From the owner: Stor A Lot is Chestertown's leading self storage operator offering climate controlled units in a…read morevariety of sizes, truck rentals, packing supplies and more.

The storage facility is clean and well maintained. The staff is super friendly and helpful. It…read morewas a pleasure doing business with this company.

After having a limited edition print damaged enroute to the destination, it was returned broken and…read moredamaged as tagged. I was told to come pick it up and that I would have to file a claim. 2 weeks and hours of phone calls later, I found out they are an "Authorized Dealer" and Fed Ed REQUIRES them to process the claim. I provided the documentation needed and was still not fully compensated for my INSURED package that Fed Ed broke. They were rude, not helpful, and uncooperative! Not only will I not send Fed Ex, I surely won't use East Coast Storage!!!!

They came, they picked up and maneuvered the item I had hired them to move, and the dropped it off…read morewith out damage.

If I could give a zero rating, I would. This company is a complete scam!…read more I booked my move two weeks again for a move tomorrow. My friend and I live in the same complex and moving to another unit across the parking lot. So, we need her place and my place moved into one space. We have packed everyone up and though we were ready to go. They called me to confirm my move today and spoke with Chris. We went over the items and then the price. He even threw in a free kitchen packing kit and said the guys would help. Cool. He also gave me discount and I was happy. Kion calls me an hour later asking me to confirm the move. What? I spoke to Chris. We go over things and he tells me we are good to go. I am emailed a confirmation and then see a different price. I call back and speak to him again and he says, oh, that is an estimate but we would be done before that price. Then, I get a call from Mike. He wants to confirm my move and inventory. What the heck? He says his notes are confusing so he wants to check. We go over things, AGAIN. He then tells me that it sounds like more work so, he is going to send 5 guys instead of the original 2 guys and a truck because it's gonna be a big job and that it would take 9-12 hours and double the price that I was told. Umm, what? For a 2 bedroom apartment?? He tells me I can speak to his general manager, Kion. I literally confirmed with him before! I literally start crying because I am already stressed from preparing to move in a timely manner before the 31st. Kion and I speak again and he won't even let me get a word in and trying to say that the numbers Mike estimated are correct and that there is no way it wouldn't be a full day job. I cancelled, he says he will return my deposit and then transfers me to customer care where the guys asks me what can he help me with? You tell me, sir. He hears me out and says he need to speak with Kion to get his perspective and will call back. No one has called. Lesson learned to NEVER USE THIS COMPANY.