Faustino Viveros and Elite Countertops & Stone are Awesome!! We were in a bind and thankfully we…read morefound these guys!! Greatest customer service ever!! Fredrico and his apprentice were fabulous on the installation! Faustino went above and beyond to get us taken care of! We give them a 10 Star rating!! Please call these guys if you ever need anything! They serve all of WNC!

Great experience from the beginning to the end!! Faustino was very friendly, knowledgeable and…read moreprompt. He came out to measure right away, gave me the best price straight out and even was able to assist in finding me the perfect quartz to fit exactly what I wanted. Installation was super smooth, everything done to perfection. I couldn't be happier!! Faustino even came out to be sure everything was completed and that I was satisfied! Thank you for being an honest and reliable company!!

I found Eric's information a few years back from reviews like this and saved it. When we had a…read moreplumbing issue for a second time I reached out instead of going through a big water restoration company as we had done the first time. I am so grateful for him, he first connected us with honest and skilled professionals to get our space put back together and then sold me on creating my dream laundry room which is truly magazine worthy. His attention to detail, extremely friendly personality and obvious skilled craftsmanship makes it very easy to highly recommend him. If we need any craftsmen's work done in the future he will be my first call. Thank you Eric for putting things back together and giving me an over the top pretty laundry room:)

So glad I found Eric to help me with a couple of jobs around my home - He has knowledge of…read moreeverything in home maintenance & is a caring & trustworthy person.

I found tile collection through an acquaintance, and I am thrilled I did! Caleb greeted me upon…read moreentering the store and helped me find the perfect tile after looking at many, many samples. His patience and knowledge of the store's products was amazing! Months later, I came back to order the tile when my remodel was finally ready. He remembered our consultation and arranged everything! Even with glitches in delivery from the supplier they used in Spain, he kept me updated constantly and listened carefully to anddress all my concerns. The installation was seamless and I absolutely love the tile backsplash in my kitchen. My bathroom refresh continued a few months later, and Caleb again met the challenge. He reordered more tile to complete the backsplash. It was only 9 finish pieces I needed, but he took the same care to make sure I got the supplies needed to complete the job. If you are in need of tile or other products, Caleb is your go to for finding the perfect materials for any remodeling needs!

The Tile Collection stone fabrication shop is the best!! During a recent remodel in my personal…read morehome, they installed two bathroom countertops (guest and master), one kitchen countertop, and a bathroom waterfall seat in a new master shower. Four pieces were remnants and the other was a full slab and they all look amazing!! Everyone was very easy to work with and able to answer all my questions. Scheduling for measuring and install was a breeze and their prices were great compared to other places. I highly recommend them if you are looking for tile needs for your kitchen or bathroom.

Robb and Krissy were wonderful to work with. They remodeled our master bathroom and I still can't…read moreget over how beautiful the new version is, one year later. Robb really kept everything on track, kept an eye on costs, and kept us fully informed and involved each step of the way. We would definitely work with them again.

The owners are Charlotte's own version of Joanne and Chip Gaines! Though I didn't have a wild…read morebudget to spend on an entire kitchen renovation, they treated me as if I did. I wanted to upgrade a hideous backsplash in a Foreclosure home that I have purchased. They listen, but they don't hesitate to offer insightful feedback from their years in the industry. Additionally, the area didn't end up being level and they took the time to make necessary adjustments and educating me on how the additional steps UNDER the project will preserve it for many many years into the future. My white subway tiles with the perfect gray have made this space so light and beautiful! Thanks Laying it Down!! Now for the Master Bath!!

Amazing place and awesome service. The guys in the store maintain a professional workplace while…read morekeeping it relaxed at the same time. They give you the space you need when you are looking for tile, but support you when you have decisions to make. They are all knowledgeable about their products and always have some sort of deal on tile. They rearrange their showroom regularly with the latest trends and keep the tiles clean for display. I went yesterday to get some tile for my garage project and they had tiles out on the front parking area where they were shampooing and cleaning them with a scrub brush. It's obvious they take pride in their work and want their customers to enjoy the tile as much as they do. Their bathroom is very clean if you need to visit it, and their grout options seem limitless. Parking is easy and free. Check them out, I know you won't be disappointed.

I worked with Jeff Engstrom at Queen City Tiles. The service and the selection are something I have…read morenever experienced. First, the vision they have and feedback I received were incredible. Second, delivery schedule and attention to details (I.e., grout and finishes), is beyond what one can expect. I did kitchen backsplash, bathroom and now doing two more bathrooms. I wouldn't hesitate twice to keep going back and refer them friends. Highly recommend.

Had an amazing experience with Jon (the owner) and his crew. Jon showed up right on time for the…read moreestimate and came with samples which made the process incredibly easy. The estimate was provided to me on the spot (no waiting a week for a quote). His guys moved my bigger furniture items which was a huge help, and installed the flooring on the first floor of my townhome in about half a day. Everything was put back where it was and clean when all was done. The price was right on the money for the services needed and will definitely use Benson Floor Covering for my next project.

Jon was great to work with; he did about 2200sq ft of new carpet in our home. He scheduled us…read morequickly as we were listing our house for sale. The crew did an excellent install and the carpet looked fantastic. Pricing was very good, too. we are getting ready to do new flooring in our new home and will be calling Jon for sure!

I had the pleasure of working with this awesome team to replace my nasty carpet with hardwood. I…read morestopped in for an onsite consultation to see the selection twice. I talked with various members about durability, resell value, repair, and durability. I went with oak in a colonial matte finish. I was able to schedule both my delivery and install around my busy schedule. My primary installers were Antonio and Isais. They arrived on time and their work was impeccable. They were friendly and accommodating to the fact most of my family was home. When they were done they cleaned and checked with me to make sure everything was done to my satisfaction. I would definitely recommend them and use them again.

M&M was fantastic to work with. We found a wide variety of samples to choose from and had ample…read moretime to compare prior to making a selection. The carpet was on a slight back-order, but we were kept up to date with frequent communications regarding schedule. The carpet was installed in one day and the finished product was perfect. Jose and his team did a fantastic job; even vacuuming the entire area prior to leaving. In an age where service is hard to come by, M&M really stands out for the quality of the product, installation, communication and service. Wouldn't think of using anyone else.

Choosing our backsplash tile for our kitchen renovation was a pleasant experience. Monterio was…read morevery helpful and had great suggestions with coordinating colors to compliment our countertop and cabinet choices. Latisha made the ordering process quick and effortless. :)

Just walked out as our first stop on a complex bathroom repair/remodel project. This store is…read morenicely laid out with lots of great example installations around the perimeter of the store. Outstanding service as well. David, the store manager, is very professional, knowledgeable and insightful. His super friendly and competent service was very much appreciated. We look forward to moving forward with our bathroom project!