so grateful for the fine folks at guaranteed automotive…read more my wife, 7 week old baby, and puppy were driving from cincy to chicago after our first road trip as a family of 4. engine completely gave out on 65N. we were in a crisis, on the side of the interstate with semis speeding by. we got a tow to the nearest mechanic (20+ miles) - and it happened to be guaranteed automotive. they were busy as could be, but still managed to let us know that our catalytic converter went out. they needed to order the part and could get it fixed for us - but it'd be a couple days. the real problem was that it was purdue's move in weekend - and even though enterprise allowed me to book and check into a reservation online - not a single location had a rental car in all of lafayette. same issue with every rental company in the area. what a shame. we needed to get back to chicago bad, especially with a crying newborn. after several frustrating calls with enterprise and hurtz, we decided we'd just uber on home ($270) and come back for the car when it was ready. but out of nowhere, guaranteed auto offered us their little loaner and let us take it back to chicago for 3 days while our car was getting fixed. saved us some money and was very convenient, after a long stressful day. we're so appreciative for the kindness and efficiency we witnessed with guaranteed. i hope i never step foot in there again, but if you're reading this and you're broke down in the area - they'll get you right. only somewhat negative feedback from me is that they're closed on saturday and sunday - and waited to call until friday around closing time to let us know the car was ready for pickup. so had to wait a couple extra days to pickup, whereas if i knew it was going to be ready i could have been there friday afternoon. oh well. pretty good, not bad, can't complain. thanks y'all!

Very convenient online scheduling tool. A clear estimate was provided via text message. Work was…read morecompleted quickly on budget. Staff is friendly and professional. We just moved to Lafayette and it's great to have a "GoTo" automotive repair shop.

My son's truck wouldn't start this morning when he was headed out to practice. I'm 1,800 miles…read moreaway and started looking for a mobile mechanic. Found Cool Guys and called them and left a message, got a text back within a few minutes. I texted the symptoms and he said he could get to it later in the day. He arrived about 5 PM. Figured out the issue after doing diagnostics and fixed it!!! Runs great and supper reasonable rates. Highly recommended!!!!!!!!!!!

Started in the truck went out on me. Called Frank, he came and changed everything out very fast. He…read morewas friendly and professional. Highly recommend for any problems.

If you need your vehicle fixed you can trust these people. There honest kind and dont try and price…read moregouge you. They saved me $1900.00 coming here and we're honest with me I was quoted $2500.00 from car x and decided to get a second opinion and im so happy I did. Thanks Mr. and Mrs. Tire for being true honest good people just doing good honest business to help others out may you all be blessed.

Staff is knowledgeable and efficient. We go here for tires, oil changes, as well as other repairs…read more We have never been disappointed, their work is always great. My entire family goes to Mr. & Mrs.Tire and I recommend them often. They even helped me one day when I had a flat tire, even though they were completely booked! A+ service!

We have depended on Tony's Automotive Repair ever since he took over Westfall's year ago. Always…read morecompetent, honest, helpful, and caring, we are grateful for Tony's service of our vehicles. Never a failed fix. Always a fair price.

Good work and "peace-of-mind" is this shop's best product, where quality, reasonable pricing, and…read morelocal access all come into play to make it my "go to" place for routine vehicle service and repairs.

When I had a parking lot auto accident, I asked my daughter where to get the body work repairs…read moredone. I knew she was very happy with the people she had used a few months ago. She said without hesitation that I should go to Lafayette Auto Plus on Farabee Drive. That turned out to be one of the best tips I've ever gotten. As she predicted, they explained several options and gave me estimates (quite reasonable) for the two options I was considering. They did exactly what they said for the price they had said and in the time frame they had given me. In addition, everyone I spoke to answered all my questions clearly and fully, was extremely pleasant, and gave me excellent advice. I will certainly recommend them to anyone I encounter who needs auto body work done, and I will use them again myself if I have any further car, mishaps in the future.

Ivan and crew have been taking care of my automotive collision needs since 2015, I wouldn't take my…read morecar to anybody else, I've been living out of state for the last 10 months & when I hit a deer last month Ivan squeezed me in same day when I got into town, & when I got my car back it literally looked brand new. Ivan has been in the game for a min, he puts in the time and he has the best of both worlds when it comes to great customer service and communication. Such a great team of great individuals ready to help others in need. (If it's not collision related, he can definitely point you in the right direction to somebody who can.)

I can't say enough about the people at this business…read more I was traveling through Delphi at 8:30pm when my Chrysler Town and Country died. I was able to make it to a gas station. I turned off the car and when I tried to restart the car and nothing happened. At this point I was looking at a dead vehicle at night with nothing open and no hotel within 15 miles. I saw two men helping a woman who had locked her keys in her car. They had professional looking tools and I asked if they knew where I could get a tow, and where I might be able to get my car fixed. Keep in mind that this was at 8:30 at night. Turns out that the gentlemen were mechanics at Complete Auto and Tire. The looked at my van and quickly determined that my alternator had failed. My thought was that I would get a hotel and they could fix it in the morning. Instead they called the owner of the local parts store, re-opened their business and fixed my car at 9:30 all at a completely reasoanable price. Best business ever

Came in because my transmission kept slipping out of gear. Mechanic mis-diagnoses it and said it…read morewas the clutch. $2500 I had the same issue. Then they said theyd "work with me on the price" of a transmission replacement and asked for another 5k after that. Not bad place for a brake job or fluid change but I wouldn't go here for any real issues.

Been two weeks and still waiting on second key fob for the truck I bought. Will update rating if…read moreand when I ever receive it

Went here back in November while waiting for a friend again and I was so pleased with the cars on…read moredisplay and salesman John was super friendly. Had a great conversation with him. Their staff was super welcoming and was definitely a positive experience!

I've had my car for 5 years now and this is the only place I've trusted for oil changes. They're…read morehonest, and let you know if other things need done but ask prior to assuming. For example, I needed a new air filter and they cleared it with me beforehand. I think that's nice as some shops don't, and you come in to a bill you weren't expecting. They will price out different quotes for tires so you can make the best choice for your budget as well! I know my Subaru is in safe hands every time I call them.

Taking Advantage of the Elderly My mom moved to Lafayette…read more Her sister recommended your company as a trusted auto servicing location. First few times y'all were great to her. We were recently about to travel on a trip and Brian your salesman tried to upsell her $1884 for battery and brakes. Her battery was two years old. I had her get it tested at AutoZone. It was 100%. I spoke to the manager Sean. He tried to tell me that batteries only last three years now because they're taking all the lithium and giving them to electric cars. We both know that's BS. My battery in my Camaro is seven years old. They then tried to tell her she needed brakes. Her brakes are fine. We had them checked at Firestone. Very disappointing, considering companies thrive on repeat customers. Sean, of course defended his employees and his salesman. As to be expected. She's 83 years old on a fixed income and I am the one who has to watch out for con men like your company employees. We will take our business elsewhere.