******** So, if you are looking for a used car this is a place to start. It is Friendly, Clean…read moreenvironment, $$Great Price$$$$$$$$****************** My parent bought their SUV here and had a few things that needed fix on it. They fixed it right away and was nice enough to offer to take me to the mall because it was going to take about 3 to 4 hours to fix the problem and would come back and get me. I would Recommend them for having great cars they stand behind, if there is a problem they will fix, very Friendly Caring people, I would say they are outstanding in all points. I cannot say enough about these people, they do go above and beond, so caring. Thank you again The Cooks Fowler, Indiana

Very attentive! The service here is great, Definitely recommend it for any of your car needs! Very…read morefriendly environment and great prices too! I won't take my vehicle anywhere else!

I didn't buy a car, but I sold my used one using the Kbb instant cash offer in and out in under an…read morehour shout out to Hannah for making it quick and easy and not lowballing me unlike the ford dealership!

Do Not Take Your Vehicle to Defouw Automotive!…read more Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and refusing to communicate effectively. Additionally, they were misogynistic, conspiratorial, and extremely rude. They replaced the wrong part and refused to replace the necessary part as specified by the General Motors recall. They claim that service and diagnostic were refused, when, in fact, they were the ones who refused to work with the customer, stating that since the vehicle wasn't purchased from them, they didn't care. Service advisors are more than happy to go out of their way to intimidate customers to avoid being held responsible for Defouw's inadequacy. Additionally, they claim that all the issues resulting from their negligence were pre-existing, despite having no record of these issues during any of their inspections or any record showing that service was refused. I cannot under-emphasize their lack of due diligence, care, concern for customer experience, or professionalism.

I am so glad I decided to stay in town and purchase my new to me Subaru. I called them on New…read moreYear's Eve and was ready to make the trip that was 3ish hrs away. I stopped in my tracks when I was told some BS as to why there were NO PHOTOS of said vehicle. Just the one in the advertisement. I kept texting, asking different questions to Justin Dunn. I feel he just couldn't be bothered, but I was asking legitimate questions! I didn't want to make a long trip for nothing!!! He didn't answer me anymore. Oh well. His loss. I did purchase a car that evening and have been so happy ever since! If you go here, make sure you see exactly what you will be looking to test drive and get all of your questions answered prior to visiting!

Jenny in the service department was absolutely outstanding in the way she handled our recent car…read morerepair. She kept us informed at every turn. I am 100% satisfied with this dealership. Love our Subaru Forester and now we are road worthy for our busy season. Impressed with the cleanliness and quality employees.

Bought a ford explorer awhile back from them, just recently bought a newer version of the explorer…read morefrom them. Both great cars and would recommend to everyone I know!

From the owner: We are a family owned business located in Lafayette IN. We have been open for over 5 plus years. We…read moreoffer a wide variety of used vehicles for a great price!

A few months back I was on the market for a Solar Octane 4Runner or maybe a solar octane Tacoma…read more Larry said he would find one from other dealers. He told me they didn't usually order solar octane 4Runners because it's an undesirable color. A couple days later he calls me back and said he found one that could be shipped to their dealership in Lafayette but it would be a $7,500 markup added on to the price... How does that make sense? It's an undesirable color which makes it hard to sell...but you're going to add a mark up. Talk about frauds. Dont shop here, never pay above MSRP.

Took my 2017 86 in perfect condition in which I bought brand new here to get replacement wheel…read morebearing... and they damaged my hood saying it flew open on windy day at low speed and they trying to charge me for replacement hatch saying it's not safe anymore. They are the only ones that's ever worked on my car. They agreed to fix hood but declined to show me visibility in how the hood is being fixed, which I stated in want hood to be brand new due to safety. I put in a recall ticket for fault hatch on this version of 86 earlier today. I'll be in touch with corporate office next week. 3/7/25

Very good experience. Would recommend. Eric was very helpful from start to finish. I love my new…read moreNissan.

if I could leave less I would. had my my 2019 Nissan rogue towed there with a P0101 code ( mass air…read moreflow sensor. Had three sensors for them to reprogram or diagnose issue. They wouldn't try them without more money. Paid over $500. then was told my transmission was bad. SAME drivability problem I had it towed there for. Got two blocks away, check engine light back on. Got it home. SAME CODE P0101. Would not recommend for anyone. They won't stand by their work and do not properly diagnose.

I wouldn't buy a car from here again…read more If these guys ever get your phone number, they will spam call and text you, non-stop, until you buy a car. Unfortunately, we did buy a car from them. Within sixty miles, the car had a coolant leak. We call the folks down here that sold us the car, they told us to take it to a mechanic and have the mechanic call them. They would take care of it. The did not take care of it. Although the fix wasn't expensive, it was only one hundred dollars, it is the principle or it. The mechanic said it was obvious they tired to fix the leak, but the weren't able to. They still sold us the car and refused to even pay part of it. These guys fit the 'used car salesman' stereotype.

We purchased a used vehicle from this location. Chuck Myers is a great guy. He was very helpful in…read moregetting the process started. Rocky was our salesman. He took care of all the details to get us in the vehicle that was best for our needs. We highly recommend Chuck and Rocky!

These guys are a bunch of sheisters I did a Kbb instant cash offer and they called me instantly…read moreasking to see it only to lowball 1/3 of the Kbb offer ended up driving across the street to the Chevy dealer and got what was offered in the instant offer they lowball and waste your time!

For of Lafayette is charging now a drop off fee if the vehicle is dropped off earlier of the…read moredesignated time of service. Last time we got the vehicle back with the cap for the brake fluid open.