Really enjoyed my experience with this dealership! I had…read morebeen looking for a specific Toyota for quite some time, and when I found one here, it was in a body shop, but they kept me very informed of when it would arrive at the dealership. They did not sell it out from under me (thank you Down The Road Motors!). When the vehicle was on the lot, the buying process was easy and they allowed me to get a private inspection--big plus! The mechanic that inspected my car said that the brakes were brand new, and the belts in great condition. He said it was a great little car and encouraged me heavily to buy it. He said he would've drove it round the country that day with full confidence. My new car did start making a belt noise a few days after purchase, and the mechanics at Down the Road Motors squeezed me right in to get my car fixed up and taken care of, no cost on me. Overall, my vehicle was a good value for what it is, however it does have cosmetic issues, mostly scratches and a leaky seal at the top, but that's what you get with an "as-is" used car. My only recommendation is to make sure you look over a car thoroughly to see if it's missing any seat heads, levers, etc--which should be done with any used car! I wasn't told about the things my car was missing so I had to look it over well, nothing that was missing made it worth not buying! I appreciate the kind and honest business here, hard to find at a used car dealer! Thanks again Down the Road Motors!

I would recommend Down The Road Motors. They are very friendly, helps with the anxiety of buying a…read morecar. I was approved right away. I wasn't sure what vehicle I wanted. Brian found my perfect car. I also loved the fact it is family oriented and great wife and husband team. I have never been happier with my experience. It did not take long before I was out of the parking lot with my Toyota Venza! Thank you!!!

I want to start by saying this, I absolutely love my Mustang! It rarely has issues other than…read morenormal wear such as brakes and little things. However, I ABSOLUTELY WILL NOT LET ANYONE WORK ON MY CAR! EVER! I will only take my beloved pony to LYONS. He is honest, reliable, respectful, and his name and shop speak for itself. His schedule is busy but he will always get you in no matter what(usually the same or next day) . I know plenty of people who feel the same way about this guy and his place! Prices are always in affordable range. But most importantly I know my car is in good hands. He just gives the nice grandpa vibe! Who doesn't love that!! Plus his location is right downtown!

I love this company! I have been taking all my vehicles here for years. My parents have been…read moretaking their vehicles here for around 40 years. They are knowledgeable and honest. They always give you a fair price. I live in Indianapolis and still drive over an hour just to get my repairs done here. No one can compare to these guys!

I didn't buy a car, but I sold my used one using the Kbb instant cash offer in and out in under an…read morehour shout out to Hannah for making it quick and easy and not lowballing me unlike the ford dealership!

Do Not Take Your Vehicle to Defouw Automotive!…read more Defouw has undoubtedly provided the most horrendous customer service experience we've ever encountered with any business. They were negligent in diagnosing and repairing the vehicle, even after being specifically told which part to check. They misdiagnosed the vehicle on multiple occasions and returned it with the assurance that it was running reliably, only for it to break down each time. There were multiple instances of them reading the wrong ticket for other vehicles and refusing to communicate effectively. Additionally, they were misogynistic, conspiratorial, and extremely rude. They replaced the wrong part and refused to replace the necessary part as specified by the General Motors recall. They claim that service and diagnostic were refused, when, in fact, they were the ones who refused to work with the customer, stating that since the vehicle wasn't purchased from them, they didn't care. Service advisors are more than happy to go out of their way to intimidate customers to avoid being held responsible for Defouw's inadequacy. Additionally, they claim that all the issues resulting from their negligence were pre-existing, despite having no record of these issues during any of their inspections or any record showing that service was refused. I cannot under-emphasize their lack of due diligence, care, concern for customer experience, or professionalism.

We have depended on Tony's Automotive Repair ever since he took over Westfall's year ago. Always…read morecompetent, honest, helpful, and caring, we are grateful for Tony's service of our vehicles. Never a failed fix. Always a fair price.

Good work and "peace-of-mind" is this shop's best product, where quality, reasonable pricing, and…read morelocal access all come into play to make it my "go to" place for routine vehicle service and repairs.

They are honest. I thought I needed new wheel bearings and they said they were good and didn't need…read moreto be changed. They have also helped me with random stuff for free sometimes.

I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

When I had a parking lot auto accident, I asked my daughter where to get the body work repairs…read moredone. I knew she was very happy with the people she had used a few months ago. She said without hesitation that I should go to Lafayette Auto Plus on Farabee Drive. That turned out to be one of the best tips I've ever gotten. As she predicted, they explained several options and gave me estimates (quite reasonable) for the two options I was considering. They did exactly what they said for the price they had said and in the time frame they had given me. In addition, everyone I spoke to answered all my questions clearly and fully, was extremely pleasant, and gave me excellent advice. I will certainly recommend them to anyone I encounter who needs auto body work done, and I will use them again myself if I have any further car, mishaps in the future.

Ivan and crew have been taking care of my automotive collision needs since 2015, I wouldn't take my…read morecar to anybody else, I've been living out of state for the last 10 months & when I hit a deer last month Ivan squeezed me in same day when I got into town, & when I got my car back it literally looked brand new. Ivan has been in the game for a min, he puts in the time and he has the best of both worlds when it comes to great customer service and communication. Such a great team of great individuals ready to help others in need. (If it's not collision related, he can definitely point you in the right direction to somebody who can.)

I just want to say thank you so much for helping me find my rav4, twice! Went to work today and…read morenever once did I struggle or feel like I was getting stuck! Best vehicle ever!

Great family owned business. Knowledgeable, affordable, friendly. I've gone to Del Real in…read moreLafayette and Frankfort for my last 4 vehicles and don't plan on going anywhere else in the future!

I can't say enough about the people at this business…read more I was traveling through Delphi at 8:30pm when my Chrysler Town and Country died. I was able to make it to a gas station. I turned off the car and when I tried to restart the car and nothing happened. At this point I was looking at a dead vehicle at night with nothing open and no hotel within 15 miles. I saw two men helping a woman who had locked her keys in her car. They had professional looking tools and I asked if they knew where I could get a tow, and where I might be able to get my car fixed. Keep in mind that this was at 8:30 at night. Turns out that the gentlemen were mechanics at Complete Auto and Tire. The looked at my van and quickly determined that my alternator had failed. My thought was that I would get a hotel and they could fix it in the morning. Instead they called the owner of the local parts store, re-opened their business and fixed my car at 9:30 all at a completely reasoanable price. Best business ever

Came in because my transmission kept slipping out of gear. Mechanic mis-diagnoses it and said it…read morewas the clutch. $2500 I had the same issue. Then they said theyd "work with me on the price" of a transmission replacement and asked for another 5k after that. Not bad place for a brake job or fluid change but I wouldn't go here for any real issues.