Brought a 18K gold bracelet my father who passed away wore for the last 30 years. He had Steve…read morecarved out of the center gold block that was on it rather than having it engraved. I brought it in to have the Steve part melted down & put into a piece I can get engraved, as I was quoted a price of $400-$500 to donate requested work for me. Afterwards I was told I'll still have to take it to New Hope to have it engraved, in which I will have it engraved of course. Afterwards 3 weeks of them having the bracelet I called to find out when it would be ready. I was told they were working on it the exact moment I called. 2 days later I received a call saying it would be $475 and it was ready for pick up. I went to pick it up, they offered to take less than 1/2 of the spot price of the gold off of my total bill. When I asked the woman to please weigh the total weight of my bracelet that was given to me in my father's will and is extremely sentimental to me, the response was 36 grams. I had it weighed when I brought it in and it weighed 42.1 grams. Somehow 5 grams from my father's bracelet "disappeared". After several searches online I discovered a worst case scenario would be them having lost 1-2% of the weight. .4-.8 of a gram (.8 being a worst case scenario and poor craftsmanship). While looking at it and trying it on, the clasp was literally put on upside down and will need to be repaired somewhere else now. (Not a simple repair, which I'm not even sure what that will end up costing me). After very simply realizing that the impossibility of 5 grams of 18k gold missing from my father's bracelet left to me, the clasp being put back on it upside down. I was told that I could take my upside down clasp bracelet missing 5+ grams of 18k gold home with me without having to pay. I'd much rather have had the job done correctly & pay for it then receiving something that is one of the few physical treasures I have left, my fathers bracelet returned to me in need of repair weighing 5+ grams less. Where the worst case scenario would be .4-.8 of a gram loss, which was discovered after an easy Google Gemini search, and searching through multiple websites. I was going to leave the bracelet with them and take things further. As it was blatantly obvious that the 5 grams of gold that disappeared more than likely was not the 1st time to have happened. I did not have to pay the repair costs because they lost over 5 grams of 18k gold. As well as my bracelet literally having the clasp put on upside down, so no repair was completed in the 1st place, only it needing a repair now whereas it didn't when brought in, only needed a simple change so I would be able to continue wearing the bracelet as my father did for so many years.. If this was something I purchased for myself, something not as sentimental as it truly is to me, it would still be a kick in the face a bit financially. As 5 grams of 18k gold spot price is $100 over what they were asking me for the chain's size and change needed ($475.00). If you have anything that is of value whether monetary, or sentimental do yourself a favor and do not use this store. Not only bad workmanship with my receiving the bracelet back with the clasp backwards. But finding out that somehow 5+ grams of the original 42.1 grams bracelet brought in was now 36 grams. The bracelet now needs to be repaired once again because of the backwards clasp, as well as being 5 grams less than when I dropped it off. I'm beyond disgusted, and urge anyone thinking about using this establishment to go elsewhere so they can avoid theft, poor workmanship, and their very quick response when I easily discovered something was terribly wrong that I could just take it home for free, rather than leaving it there and hiring an attorney (which I did not say to them), but I was beyond extremely close to doing so rather than bringing it home with me with their very quickly going to "you don't have to pay for the work". Well before my even getting upset with them, which by all means I currently am just more disgusted and feel so terribly taken advantage of. Yet 5 grams of 18k gold that went missing certainly was more than my bill was to now having my bracelet where the clasp has to be repaired somewhere else. Any property of yours that's sentimental as my gold bracelet is to me, having its value diminish both monetarily & sentimentally. I simply cannot urge anyone looking for jewelry services to find somewhere else to go to enough! Every aspect of the service received is still surreal to me & the only thing I can think of worse would be them having lost my bracelet or outright having stole the entire thing rather than the 5 grams mysteriously disappearing, and setting the clasp back in upside down.

What a wonderful store. Beautiful and unique jewelry. Carol was very knowledgeable, kind and…read morehelpful. Prices are reasonable and good for all budgets. The 1.5-hour drive was worth it, and I would definitely go back.

Owner is very pleasant. I was there today and they had extra staff came out when it got a little…read morebusy.

So it goes, the world fills up with strip malls and fast food, and the little human things vanish…read more But Dave's Jewelers on Nottingham Way is still here, shining like a clean window in the rain. A family business. Real people. The hours are short, Friday through Sunday only, but maybe that is good. Maybe it keeps the place human. I brought in my mother's watch. Not a treasure by market standards, but worth more than Fort Knox to her because a friend gave it to her when she retired. Steve met me at the counter. He held the watch the way a priest holds a chalice and treated it as though it were a Patek Philippe. In five minutes he replaced the battery, polished away years of tarnish, and handed it back to me. It looked reborn. The bill was six dollars. Less than a cheeseburger. Meanwhile, I looked in the cases. Not just the cookie cutter trinkets that line the malls, but old pieces with personality, antiques, oddities, jewelry with ghosts in them. This is a store where people still know your name, and you know theirs. That used to be normal in America. Now it feels like a miracle. Support it. Places like this are how civilization hangs on.

I have been a patron of Guy Jewelers for about 15 years and gave many recommendations to my friends…read moreand family. Several engagement rings, wedding rings and other jewelry from pandora to custom pieces have been acquired. Recently I inherited a large diamond ring that has been in my family for over 85 years but the setting was old and too large for my hand. Julia spent time with me and designed a setting on the computer that suited me perfectly. She listened to my concerns and wants and created a ring that is gorgeous! Everything I asked for was accomplished and I am extremely pleased with the results. They even added "wings" inside the ring so it can slide with ease over my knuckle and stops the diamond from turning. I'm looking forward to doing business with them again in the future.

When I went to Guy Edward's New and Estate Jewelry, they offered me ONLY $404 for 10 grams of…read more14-karat gold. This was a blatant attempt at scamming and deception from the start. The shop was cluttered and unclean, setting a questionable tone. They tried to convince me that I needed to apply an additional 54% reduction on the 14-karat gold price, even though the spot price of $71 per gram was already adjusted for purity. This was just a tactic to lower their offer even more. They also lied about the weight of my gold, claiming I had only 9.7 grams when the reality was different. In contrast, Dublin Jewelers offered me a fair and honest price of $760 for the gold and an additional $105 for the gemstones, totaling $865. This stark difference highlighted how much Guy Edward's was trying to not just shortchange me but completely rip me off and take advantage of a potentially unknowing customer. They were not only undervaluing the gold but also ignoring the actual weight and the value of the gemstones. What made the situation even more frustrating was that when I initially went in, I pretended not to know anything about the actual gold value. Once I mentioned the correct spot price, they looked surprised and tried to gaslight me one last time, but ultimately they gave up once it was clear that I knew exactly what was going on. The entire Family and Staff joined in on the dishonest tactics, collectively trying to gaslight me and push me into thinking the other shop made a miscalculation. It was a coordinated effort to rob me. Gold price is easy to see there should be no games played with the price they knew there is zero excuse for this even removing the value of stones they were trying to rob me as Dublin Jewelers offered me 760$ for gold ALONE comparing that to Guy Edward's offer of 404$ it's clear this wasn't just them offering a bad rate but them completely trying to take advantage of me and steal from me. In summary, Guy Edward's Jewelry is not trustworthy. They knew what they were doing and chose to deceive me anyway. I strongly advise anyone considering doing business there to look elsewhere and choose reputable jewelers like Dublin Jewelers. This business is NOT helping their customers get the full value for their precious metals . They thought I was someone who didn't know any better and tried to exploit me extremely disappointing to see people treat others like this. Buying gold makes money already there is no need to scam. Pure greed this is worse than a just bad offer it's a scam. (Gold on table is what they offered only $404)

I had an excellent experience here as Gary, Victoria, and Bella all helped to repair and fit my…read moregrandfathers watch to fit me for my wedding day. They are all incredibly personable and made for a very enjoyable experience.

I get all my watch batteries here. They are reasonable and do a good job. They also have a lot of…read morehigh end jewelry there if you're interested.

Came into this store to secretly size my mom's ring finger for a children's birthstone ring that my…read moresiblings and I purchased for her. Everyone is super friendly. Get a lot of repairs done here as well. Five stars.

Bought a beautiful bracelet and mont blanc pen they could not have been nicer . I had to have the…read morebracelet resized and had no issues

Awesome amazing experience with Ariel, his mom/dad/sister and staff! Been there twice now and I…read morenever leave empty handed! Literally! They are not pushy at all and they love what they do and it shows! Very genuine refined help and with unexpected assortments that you will pay attention to! Great people, great collections and great service! John Rudinski

Beautiful job replacing a large (1/3 carat) diamond on my old family ring. Noticed that one of the…read moreside diamonds was broken and showed me through a loop that it was. Fred gave me three different quality diamonds, at three similar price points to choose from, staying within the original price range quoted. Polished and cleaned a 75-year-old ring. It came out perfectly gorgeous! Fred was great to deal with. Would definitely recommend and go back!

I have always been thrilled with the staff, inventory and service. It's my "go to" store for…read morejewelry and repairs.

Beautiful selection of anything you can imagine. Staff are always very friendly and welcoming, I'm…read moreglad to always do business with you guys. :)

when I tell you that I genuinely could not say enough good things about this place!! the owner is…read moresuch a stand-up extremely honest he does what's right. He has a wonderful selection of jewelry. It's so hard to find honest people, especially when it comes to buying jewelry in the Levittown/bucks county area.. but this place is not only kind, professional but Extremely FAIR/HONEST!! they are not going to rip you off. it was a breath of fresh air after having a terrible experience w a different company down the street. If I could give this place 100 Stars I would!! PLEASE VISIT GERALDS if you're looking to buy or sell jewelry!!!