I have been to the Encinitas as well as Otay Ranch locations in the past with my 14 year old Shih Tzu Molly and had positive experiences at both locations. When I came home from work this past Friday, my dog would not stop rubbing her ears and was crying. I knew that I would not make it to her regular vet before closing time and the closest VEG (to my location) was the Mission Valley location so I loaded Molly in my car and we made the short drive to Mission Valley. The VEG Mission Valley location is just across the parking lot from Mimi's Cafe and was super easy to find. We walked in and someone immediately came over to triage Molly before it was the doctor's turn to give her a full exam. Dr. Bronstein was awesome and explained everything in great detail. While I was waiting for Molly's treatment plan, an emergency came in and it was all hands on deck to help the dog out. Everyone ran over to help and not one person working there complained. I could tell that they really care about animals. When the doctor was finished, he came over and apologized for the wait and I said not to worry about it since that was a priority issue. He gave me the treatment plan which I approved and it was just a short amount of time until I got the prescriptions and receipt/medical notes (for insurance) and I was out the door. I would like to give a special thanks to Dr. Bronstein and the staff that helped me this past Friday evening for your kindness and for helping my "little one" out. It meant the world to my wife and I (and Molly too!). I also wanted to thank you for the follow up text message yesterday inquiring about Molly. Your team is the best! read more

The day finally came that we needed to take our Pom to the ER for an injury and I was panicking not knowing where to go in the middle of the night. We made the call to VEG and they gave us excellent advice over the phone and the team greeted us at 4am. They were in the best of spirits even though we were a mess and our poor dog was seizing in pain. Dr.Day and the team were absolutely amazing!! They helped us remain calm and made a quick action plan. Everyone we interacted with was wonderful and the staff really makes VEG what it is! Thank you!! Ironically I've spent the past 5 years designing veterinary clinics and specialty hospitals, and the owners had a strong desire to maintain the separation from public facing to the treatment areas. I must say as someone experiencing having a pet emergency, being able to be in the open treatment area was the reason we felt so satisfied with the care. We were visually connected to our baby boy and got to be a part of every step of his treatments. It made us feel at ease, and felt entirely different (in the best way) than we've ever had at other veterinary practices. Design matters and can really make a huge impact- so props to the team for going with the open plan! I hope to see more of this in the future, transparency builds trust. Goodwork VEG! read more

This review is long overdue, and I sincerely apologize for not writing it sooner--but it comes with the deepest gratitude. In the beginning of March, on a Thursday, I noticed my cat wasn't acting like himself. He was trying to urinate near the litter box but just stood there, almost statue-like. I knew something was wrong and immediately started making calls. I ended up at VEG, and from the moment I walked in, I was met with kindness, compassion, and professionalism. The entire staff was welcoming and supportive during a very stressful moment. They took the time to listen, assess my cat, and explain my options clearly. What truly stood out to me was how much they genuinely cared--not just about my pet, but about me as well. I cannot give enough credit to Dr. Batiari, who went above and beyond to help me. Not only did they provide guidance on my cat's condition, but they also took the extra step to connect me with the right clinic based on what I could afford. That level of compassion and advocacy is rare, and I will never forget it. The staff also helped walk me through different payment options, which made a huge difference during such an overwhelming time. Thank you, VEG, for your kindness, your patience, and your dedication. You truly made a difficult situation feel manageable, and I'm forever grateful. read more

I've been here twice so far, it's a very central emergency pet hospital for when your pet is ill. Just so you know, it appears to be a more modern and pricey place. I recommend you obtain pet insurance. Both times I've been here it was after hours and our vet was unavailable. The nice part about this place is that it's open concept and they try to include you as much as they can in the care process. If your pet is kept overnight there are some options of staying the night with your pet, which is wonderful. Our first time here our dog stopped eating and drinking, we did most of the tests but opted out of hospitalization since the price was steep. I think we spend about 3,000 +, our second time here we opted out of testing and got emergency IV + nausea meds for a little less than $ 600. They are transparent with pricing and if needed you can opt out of things and advocate for what you need based on the severity of the situation. Pets are family. They have taken great care of our pup Cleo! read more

VEG ER for Pets - Our pup - Emergency Pet Hospital Near Me - San Diego, California

I walked in and I could not have ran out fast enough. I walked into basically a room where animals were being treated right out there in the opening. No sense of privacy whatsoever. They were literally performing CPR on a dog right there what should have been the waiting room but I guess there is no waiting room. The owners of the dog were sitting there crying with no privacy. While standing there in shock I literally heard one of the nurses ask a lady if a dog got into her stash because she lives in OB. Are you serious? That alone should be reported. I ended up taking my cat somewhere else, hell anywhere else! read more

I understand the load on their shoulders so I want to be fair because what they see on a routine basis is mentally and physically exhausting. I am being very generous with the 4 star rating because I really felt like hitting a 3. I do like that the facility is open concept so you get triaged in the middle of the room. It looks like Costco if you laid medical beds everywhere. I do appreciate the transparency but I wasn't impressed by all the inappropriate crosstalk I was picking up on amongst the vet techs. They weren't very mindful of concerned pet parent perception or even young kids. I saw one person come out of the surgery room behind a saloon door and they were joking around while showing off all the animal blood sprayed across their PPE. Not only did it look macabre but I also watched them degown then wander over to offer people snacks and water without washing their hands. My personal pet experience was exhausting but not terribly notable since I was only there for after hours urgent care needs. Just note that it's like a human ER--expect to spend all night out. I got in at 5pm and was discharged close to 11pm then I stood up watching my cat recover from sedation so I had to call off from work. It is what it is so be prepared. Overall, I trust the integrity of the facility but I just feel sorry for how burnt out and tired everyone looked. The Dr. (I don't want to smear their name) and all the techs were functionally performing... but they spoke like that sped up robot voice narrating the fine print on a medical commercial. I guess this is a sign to help out with staffing or offer wellness benefits so these people can meditate and get some rest. read more

When I say this was the best ER Vet, I truly mean it. I came with my dog who was experiencing an allergic reaction and was greeted quickly, nicely and attentively. The staff was WONDERFUL, from the customer service coordinators, vet techs, to the doctor, every single person showed my dog the care and love I would hope to receive. I have been to other places that didn't even take the time to greet us. I had to come back a second time the same night (not the clinic's fault at all) and was given extremely positive treatment and care. I even made a contact for this place and location. I believe his name is Jason, but he was super friendly and nice. Would definitely recommend coming here if needed! read more

I found this ER vet during a personal emergency Nobody else was available on a weekend The person I met on the phone was warm and welcoming totally understood my needs He told me to come immediately We will take care of this I drove straight there, which was close to my home Sat in the parking lot for a moment to collect my thoughts Walked in immediately greeted by two employees Invited into a private room Most of the hospital was a big open room Open and welcoming Dogs able to socialize with each other All of the minor injuries on tables in the main room keeping patients comfortable Dogs like to be around other dogs Not trapped in isolated rooms I'm sure there are plenty of surgical rooms and private rooms out of sight I was saying goodbye to my best friend of 16 years Everyone was so sweet and comforting Took as long as I needed before during and after Today I got a beautiful sympathy card with paw prints and nose prints Can't recommend highly enough read more

VEG ER for Pets - Emergency Pet Hospital Near Me - San Diego, California

I came in with my 7 year old border collie in the middle of the night after she was attacked by multiple dogs. They performed a 6 hour surgery and comforted both of us as much as they could. They saved my dogs life and I will forever be grateful to everyone who works there. They told me to call or come in anytime if I had concerns. It's still a long journey ahead of us but I'm thankful to know they're only a drive away. Some of the doctors even stayed longer than usual to watch her wake up from surgery. Rosie and I will forever be grateful for the entire team who works here. read more

VEG ER for Pets - After the surgery, warming her back up to regular temperature. - Emergency Pet Hospital Near Me - San Diego, California

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Not how I had planned on spending my Super Bowl Sunday but you know, sh*t happens. If you live in San Diego and have any pet emergencies I can't recommend VEG in Mission Valley high enough. My lab swallowed a sewing needle and Instead of spending the $4k quoted at the La mesa vet ER with a 5 hour wait, VEG saved the day and my River for just under $1k and triaged her right away. We were in and out in under and hour and now I get to enjoy the game with my girl, thank god! read more

VEG ER for Pets - Vet - Emergency Pet Hospital Near Me - San Diego, California

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Wow, how do I give this place 10 stars? I brought my dog in earlier today because he was limping and my primary vet was booked until next week. From the moment I walked in to the moment I left both my dog and I were very taken care of. Every tech and vet was so reassuring and compassionate. Before any procedures began a tech had explained all of the costs and procedures. She didn't pressure me to agree to any procedure or medications and even suggested that I can refuse any procedure, medication, or even talk to the doctor for an alternative. My dog was seen by Dr. Small and she was so great I wish she was our primary vet. Never did I once feel like I was being rushed. She took her time to explain everything to me and even asked multiple times if I had any questions and made me feel like my dog was her only patient. I'm praying that I never have to come back, but if my dog had another emergency, I would bring him here. read more

100% hands down the best vet experience we've ever had. They handled my emergency with grace and speed and level headedness. Everything was hands on and so fast. Bloodwork and x rays came back like lightening. All the staff were so kind with taking care of us, and giving us all the options regarding payment and realistic care. read more

About a year ago, I unexpectedly lost my sweet dog, Honeybear. Earlier that day, her vet told us she was bleeding internally and there was nothing they could do. After taking her home so our family could say their goodbyes, I called a few local vets for another opinion. This clinic called me back right away and told us to come in. Although we received the same heartbreaking news, the staff that night made all the difference. They were incredibly kind, compassionate, and understanding. They gave us as much time as we needed and complete privacy to be with Honeybear in her final moments. I can't recommend this place enough. Thank you for making one of the hardest nights of our lives a little more bearable and for helping Honey leave this world surrounded by so much love. You helped us more than you know. read more

When my dog got lost last year, we were devastated. We flew home on Christmas Eve to go looking for her. It was such a stressful and emotional time. We found her Christmas morning and she was pretty cut up. We took her into VEG and they were so gentle and patient with her. She was very nervous but they took their time and checked her out. It was so seamless and made us feel a lot better. Thank you! read more

I honestly wish I could give this place 0 stars. I brought my cat in expecting professional, clean, and attentive care--especially for an emergency vet--and instead had one of the most uncomfortable and frustrating experiences. First off, the hygiene was extremely concerning. I saw staff using their personal phones with the same gloves they were using to handle animals, including my cat. No one was washing their hands or wearing face masks on a procedure where there are open wounds. At one point, I even witnessed a glove fall on the FLOOR, get picked up, and then used on another pet. That alone is completely unacceptable. On top of that, I waited nearly 3 hours for what should have been a simple 10-minute procedure. There was zero communication during that time. A doctor briefly diagnosed my cat, but after that, I had no idea who was actually treating him. No one introduced themselves, explained their role, or gave me any clarity on who was handling my pet. That lack of transparency is really unsettling when it comes to your animal's care. I do appreciate that the staff seemed to care about the animals, but for nearly $800, I expected a much higher standard--especially proper hygiene and treatment from a qualified doctor throughout the process. Overall, this experience left me feeling uneasy and disappointed. I would not feel comfortable bringing my pet back here. read more

VEG ER for Pets - using personal phones - Emergency Pet Hospital Near Me - San Diego, California

Appreciate them. Our only feedback was as we were euthazing our old dog, the vet who had never met our dog kept talking to our animal about how he was loved and was a good boy. I am laying on the ground holding him in my arms. I don't need a person who has never met my animal until his last day on the planet talking to him. The only voice he needed to hear was the person who had been with him since he was 6 weeks old. I am sure she was just trying to help, but it was an uncessary distraction. We knew she didn't know or care about our dog, her insincerity was so obvious. Please ask your practitioners to avoid being phony and pretend they care. Her silence would have been much appreciated. read more

I brought my bearded dragon in on a Sunday after she ingested a foil candy wrapper, and we are incredibly grateful for the care she received from the entire staff. Dr. Lance Day was outstanding. He spoke with me twice over the phone before we arrived, answered all of my questions, offered reassurance, and even provided a general cost estimate. What stood out to me most was although he doesn't specialize in reptiles, he was very innovative and did some quick research and figured out what to do on the spot, saving my lizard. He was very creative in his problem-solving. He created a tool using available equipment (tubes, tweezers, medical tape). He measured the x ray where it showed the roil wrapper and then put measurement marks in the tool, and although they didn't have a scope camera small enough- Dr Day was able to get the foil out ( with no camera) -- he used the x-ray photo, measurements, and felt around on my lizards abdomen and was able to safely extract the foil, blindly, with no camera guiding him. This avoided my bearded dragon needing surgery. His focus, care, and attention to detail made me feel completely confident in his treatment. Thanks to him, my bearded dragon was treated successfully and discharged the same day. While there was a longer wait due to ER triage, the outcome and quality of care mattered most, and I am very thankful to the entire team. read more

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Dr. Jason is PHENOMENAL!!! Such a caring individual who is dedicated to giving his patients, and their families, the best care possible. He is honest and cares more about making the pets feel better, than emptying your bank account. Rachel, a vet tech, went above and beyond to make sure we were well informed and answered all questions we had. She made us feel welcome and her outgoing personality helped us keep our minds busy while the doctor was working hard to find a diagnosis. These two individuals are such an asset to this facility and that's why we came back here a second time. Thank you Dr. Jason and Rachel! read more

Came here late last night with a 5-year-old rottweiler, who is not a fan of coming to the vets office, especially to a location he's never been to before. He was suffering from a uti. I have never been to this practice before, but I was very impressed.My niece, who is a vet.Tech actually recommended this business. Previously I went to a place in poway for any after hours, care for my dog..., but the doctor was very cold in the way she treated my dog. This place understands pet owners, especially people who treat their dogs like their kids with fur. They let you be with them the whole time, every step of the way. I have never, ever experienced this before at any other practice. Much appreciated and Roman says THANK YOU for helping me get better! read more

VEG ER for Pets - THANK YOU FOR HELPING ME!!! - Emergency Pet Hospital Near Me - San Diego, California

I went in one evening under extremely stressful conditions.I appreciated them all so much! They allow you to stay with your baby the whole time, they were caring and informative. They gaff us a diagnosis and treated the symptoms successfully. Unfortunately it was a dire prognosis read more

My dog passed away at home last week. I was recommended by a friend to come here for his cremation. The moment I walked in my mom and I were greeted right away. Our nurse showed us kindness and empathy. They took us in immediately and she was so sweet to my baby. Thank you for your help in such a sad time. I received my dogs hair clipping and stamps of his nose and paw in the mail today. Thank you for your kindness read more

VEG ER for Pets - Emergency Pet Hospital Near Me - San Diego, California

I had a medical question and was put on the phone with one of the doctors who was able to help me resolve the issue without actually coming in. I couldn't be more grateful! read more

I came in for my sisters dog Chico (Pitbull terrier, totally Meathead ,sweetheart tho), crying at 10:00 at night so I called the first emergency vet open 24 hr. Your guys, sooo happy I chose yall ,Very pleasant over the phone with cost and info. Got there and they treated me like Family , I will never forget this day how they made my night sooooo easy at the vet , he had a skin allergies infection from scratching himself constantly! The doctor ( Dr.Lydia Cain )and help Karen & staff that was there are truly badass at there job and taking care of your Pet. 10/10 read more

VEG ER for Pets - 2 days of healing . AMAZING-NESS (: - Emergency Pet Hospital Near Me - San Diego, California

we had to take our pup to VEG when he woke us up in the middle of the night barking, jumping off & on the bed and aggressively scratching at both of his ears as if something was stuck inside. We took him out to potty thinking he'd calm down, but the way he was tilting his head to one side was a telltale sign that something was wrong and we couldn't go back to sleep. This was our first time having to take him to VEG & the doctors / staff were AMAZING. They were about to go into surgery with another pup but took us in immediately to examine him. I honestly felt silly after seeing other patients in there who were in more dire situations than us, but the staff made us feel so welcome and not crazy for coming in. Prone to ear infections, they prescribed us the necessary medication / ear wash & sent us home. The even texted the next day to follow up & to make sure he was doing OK. He's been much better the past couple of days and I am just so grateful they're open 24/7 in case we ever need their services in the future. I cannot say enough good things about their staff. They're the reason Brigs is back home and able to rest / sleep. Thank you for not making this crazy dog mom feel like she's crazy . read more

VEG ER for Pets - Dog - Emergency Pet Hospital Near Me - San Diego, California

This did take me awhile to have the courage to post but I want to give my heartfelt gratitude to the team at VEG. They took my fur baby in without hesitation and did the best that they could to keep her alive. Everyone and I mean everyone in there was attentive and so caring even after her passing. It still hurts even after almost 9 months but I wanted to provide positive feedback and why I would recommend VEG to anyone. THANK YOU to everyone at VEG for caring and having the utmost understanding of someone who lost their best friend. read more

VEG ER for Pets - Annabelle - Emergency Pet Hospital Near Me - San Diego, California

Wow! I've had pets for three decades and veterinary emergency group/VEG blew all of my experiences out of the water. The staff all went out of their way to be kind and attentive to me and my dog Pumpkin! One staff member even got me water and offered me snacks as I was sitting in a beautiful lobby waiting. The open concept is so incredible! The staff encourage pet parents to stay with their animals the entire time they are getting care! I've never seen anything like it! I was even told that if your pet is hospitalized overnight, you can sleep in a room with your pet, and they even have pull out beds! Wow! Overall, this was a really wonderful experience for me and my scared little dog. If I could give this place 10 stars I would. read more

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Our 18.5 year old Daschund had a prolonged massive seizure at 3am this morning. We automatically knew it was time. I called the ER, they told me to bring him right in. Everyone was so kind and supportive. We were broken, and every staff member was so comforting as we went through the process of saying goodbye. Dr, Jason was especially gentle and empathetic. We were in shock...the seizing wasn't how we expected our baby to go down. Our sincere gratitude to all the staff for getting us through this very hard night. read more

Very compassionate people that work there. Very grateful we found this place. Would recommend to anyone.

I can!t thank these people enough for saving my dog. I was incredibly grateful that I was able to be with my baby girl every step of the way, even being able to sleep with her overnight (in a pretty comfortable bed, I might add). It was pretty pricy but I would choose them again and again for the way everything went. I love this place so much read more

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Reasonably priced pet ER. Friendly and knowledgeable staff. Was not pressured into paying for additional lab work, but did opt for it. On a Sunday late morning/midday, we were in & out in about 3 hours, which is pretty good considering I've spent longer elsewhere. Shout out to Andres! Would definitely bring our kitty back for their services. read more

Needed to publicly applaud the amazing work here! Jessica is amazing at her job! I'm blessed that she was our tech! And Dr Chuck did fantastic stitching my dogs face after a freak accident with a glass door. They were able to work with me and provide excellent care on the 4th of July. Arlo and I are forever grateful! read more

Dr. Reinhart was amazing! We came in with worries of kitty UT blockage and she quickly helped us! Gave us great recommendations and helped us out a lot. Totally recommend this clinic as all staff were very caring and patient!! Thank you for helping my big boy Stuart! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - San Diego, California

Took our dog, Mila, for a GI bleed & was really impressed with our nurse, Karen T's, care. She was so informative and knows her shit. Vet was wonderful as well, but since Mila was "okay" we spent more time with our nurse & felt her care was fast & thoughtful. A bit expensive but it's 2025. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - San Diego, California

Greeted at the door and immediately absorbed my family. If you're looking for reviews to make a decision while in crisis just go there. Dr Chuck was the perfect mix of professional yet compassionate. He began an ultrasound within minutes, diagnosing our situation and gave options. Tina and Tahya were so helpful explaining what we were looking at and giving us the information to make the hard decision. Looked around the open bay setting and Saw a rabbit and a ghecko. They truly know their animals! To have strangers tear up with you as you come to terms knowing it's over for your precious little critter made the pain of the emergency bearable. Stop reading and go there! Thank you Dr Chuck and team. read more

went in because my dog had a foreign object stuck in her. I literally can't say enough wonderful things about this staff. Our dog is our family member and they treated her as if she was there's too. Dr. Serafin was amazing. She went over options and we decided on surgery. Before that the staff kept our dog, coco, comfortable and I was able to be with her the entire time! I was able to watch the surgery as well but I chose not to and the staff talked me through the entire surgery, after she was done and about an hour after surgery they brought her into the room where I was sleeping, yes you can stay over night there! And she slept with me hooked up to her IV and all. I LOVE this concept. I truly think this helps our animal heal so much more quickly. I've never seen anything like this but for a dog like ours who is extremely sensitive and attached to her family this was the greatest thing for her. My kids came the next day and she immediately ate her food she hadn't wanted to eat in days. Since we had been there over night Dr. Day was amazing as well and helped us to get coco home. This is the BEST place to get true CARE for you animals. I could not recommend them more. I wish this could be coco's primary vet. I'm going to come back and write specific names on here of who helped me and coco because you there were multiple people that treated us like family. I pray I never have an emergency again, but there is no where else I would ever take her! Thank you VEG for saving our sweet coco. read more

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My 13 year old pup had an allergic reaction to some vaccines our primary vet had given earlier in the day. I rushed her over to VEG and the team there was so caring and attentive. Dr. Reinhart and entire staff were great. They sent over the discharge paperwork over to my primary right away. I hope I don't have an emergency any time soon but I would definitely bring my fur babies here again. read more

I came in Sunday evening. Everyone was so darn sweet and caring to my baby Parker. He's healing up well. Thank you all who helped me!! My first time here and I was super happy with all the staff and care. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - San Diego, California

Great care and compassion. Quickly addressed our concerns and we got to stay with our dog through the entire process.

Was sent here by Pet emergency and specialty center in La Mesa. Once we arrived here, we were checked in and my cat was being examined right away which was refreshing because we were waiting around 15 min at the previous center just to be triaged. Everyone was welcoming and took great care of my kitty. We were concerned of a urinary blockage since he was showing signs of pain. Dr did an ultrasound and everything looked clear. I was then texted an estimate for further testing which we decided to postpone since ultrasound showed no blockage and there were no emergent signs as of that moment. My partner and I were instantly relieved and when we got home, our baby had the zoomies and was eating and playing normally. Overall, we just had to pay the $200 exam fee which was worth it for the ultrasound and timely care. Will definitely be coming straight here next time! Staff was great, I didn't not feel pressured to do any further testing. Everyone was transparent and friendly. I definitely recommend coming here. Thank you!! read more

I can't say enough about the wonderful facility. The staff and experience veterinarians there are incredibly caring and willing to go the extra mile to save your pet. They saved my foster kitten after she contracted pneumonia from aspirating during her spay earlier. She was highly critical and unable to breathe. They took her immediately, ultrasound her and placed in an oxygen chamber for the night. They also called the shelter to let them know her condition and treatment. Luckily she made it, and I was able to bring her home and eventually adopt her myself. I would highly recommend this wonderful ER. It's an excellent addition to San Diego and so appreciated. Thank you for saving Marnie read more