Yuma is a desert for quality health care. There's a shortage of doctors and getting in to see one…read moreis almost impossible unless you are critically ill. So you are left with nurse practitioners. My first impression here with Lupe a year ago was good. But this last week, I felt like she was throwing every test at the wall to see if something stuck. She gave me an order for 8 blood and stool tests, an ultrasound and them asked ME if I wanted another endoscopy (just had one last year). Wait, isn't she supposed to be the expert here?
When I expressed my concern due to extremely high health insurance costs this year and a high deductible, and that I wanted to go to my preferred lab (vs. the higher hospital lab), she got very aggressive and obstinate, and insisted that she wouldn't be able to see the results, which is just not true as the lab sends them over.
From start to finish there was a lack of patient care, listening and I felt like it was all about how many things could be ordered to wrack up the cost.
The only good thing is that they got me in within a week of calling and the front and back office staff are very helpful, but that's it.
