This past weekend, I visited Miami Lakes Chevrolet to check out a Tahoe, but the experience was far…read morefrom smooth. The vehicle had a flat tire, a dead battery, no radiator fluid--and to top it off, the radiator cap broke when the salesperson tried to open it. While waiting for them to sort things out, I decided to explore other options and reached out to Enterprise Car Sales South Miami at 17720 S Dixie Hwy, Miami, FL 33157. I spoke with JC, who confirmed they had the Tahoe I'd seen online and assured me it would be ready for viewing. I left Miami Lakes Chevrolet and their scratched-up, poorly maintained Tahoe behind and headed straight to Enterprise. The moment I arrived, I saw the Tahoe--clean, polished, and ready to go. I knew instantly it was the one. Enterprise doesn't tack on unnecessary dealer fees, so the pricing was fair and transparent. After JC and Tara walked me through the numbers, I traded in my old Chevy Avalanche and got a deal I couldn't pass up. JC's professionalism was outstanding, and with Tara's help, the entire process felt more like a celebration than a transaction. Thank you both for making this such a great experience! Enterprise Car Sales South Miami 17720 S Dixie Hwy Miami, FL 33157-5422

WORST car dealership down south better options are going to an up north dealer. I've gotten 2…read morevehicles from them previously traded in my Altima 2020 for a Nissan Rogue 2021. My car was totaled in February due to a rear end collision. My insurance covered 75% of my vehicle and my GAP claim was denied by ENTERPRISE CAR SALES for being a "commercial vehicle" never once have I drove the vehicle for any company's or drive shares so I don't understand I've spoken to them in person and sound reasonable claiming they can get my GAP agreement reversed which was a lie it's October now and this happened in February still without a car and paying for a car I do not currently have in my possession RIDICULOUS

I got my car from Unlimited Auto Sales last year and have never had any issues with it. Last month…read moremy boyfriend wanted to get a new car and he also got it from this dealership and he loves it. We recently got back from a road trip cross country from ft Lauderdale to Yellowstone and we opted out in renting a car and took my boyfriends hatchback Mazda. We drove for a whole week over 10,000 miles and the car never gave us any issue. Best purchase ever!

Have been looking for a used car for more than 2 months with no luck until I went to this place,…read morethey are amazing!!! I am super happy with my car that even though is rebuilt it has not given me any problems whatsoever. The owners Yoldany and Maria are great and gives the best customer service I have seen in a car dealer. I recommend this business with no doubt! P.S. Just took my sister to buy them her first car and she is very happy with it.

I had an absolutely outstanding experience working with Leo Sorzano at Mercedes-Benz in Cutler Bay…read more From the very first phone call, Leo was incredibly friendly, accommodating, and genuinely personable. He took the time to answer all of my questions right away when I texted him over 15 times in 3 days after our first phone conversation. He truly made the entire process feel easy and stress-free, he also went above and beyond to make sure I felt confident every step of the way. When I arrived at the dealership, the same warm and professional service continued. Leo made the paperwork smooth and straightforward, and his attention to detail and care for his clients really stands out. I asked to test drive 2 different C300's at first. Then I asked him to give me the numbers for both with all of my requested options. He did it happily and when he was done I suprised him with a "what about that black CLE 300?" .. We laughed and he came back with the numbers in no time. Thanks to Leo, I'm now driving my beautiful CLE 300, and I couldn't be happier with the entire experience. If you're looking for someone who will treat you with kindness, professionalism, and exceptional service, I highly recommend asking for Leo. He made this one of the best car-buying experiences I've ever had!

Second purchase within months at this place. Alian is the goat and thank you Christian for helping…read moreus out today! I'm closer to the Gables location and have found this place to really take care of us. To many more purchases and again, thank you!

Buying a new car at a dealership can be a very stressful endeavor. Although I had a small…read moredisagreement with Frank, the finance manager (who is no longer with the dealership), the overall process was smooth and very pleasant. From Kris, the salesman, who showed an enormous amount of patience, to Mandy, the Sales Manager, who always had a smile and was a pleasure to negotiate with -- I never felt like I was pushing too much while working toward the right price on a new Nissan Rogue for our family. However, the most patient, professional, and understanding person at HGregg Nissan was Kiamy Perez, the Finance Director. What a true gentleman. Kiamy stepped in when I had an issue with one of the finance managers and was able to quickly, intelligently, and calmly resolve the situation. He handled our disagreement professionally and made sure everything moved forward smoothly. Thank you, HGregg Nissan, for hiring professional and well-informed staff -- from Mandy in sales to Kiamy in finance. I know where I'll be buying our next new car in the future.

I'm writing this as a civic duty to warn anyone considering H. Greg Nissan Kendall: turn around and…read morenever look back. Whatever you think you're saving, you'll spend twice that in time, stress, gas, and aggravation. IT STARTED BEFORE WE ARRIVED On our way to another dealership, we spotted their Tesla Model Y on AutoTrader and rerouted. We called ahead; the rep was "pretty sure" it was there. We pushed him to verify -- he checked and admitted it wasn't on the lot, and might arrive "next week." They tried to lure us in for a car they didn't have. First red flag. We negotiated with their salesperson Cinthia by text and phone, and once the car arrived, drove an hour and a half to see it. THE PROMISE THEY COULDN'T KEEP Their low-res video hadn't shown the scratches, a significant dent, and peeling vinyl wrap. It had just rained, revealing condensation inside the brake light (which they likely didn't know about either). Rather than adjusting the price, they promised to fix everything within one week. We'd already paid in full and waited in good faith. That decision cost us three trips, three hours of driving each way, and weeks chasing a car we already owned. THE BRAKE LIGHT A week later, Cinthia said it was ready. We drove 90 minutes back, got the keys, and immediately saw the brake light still didn't illuminate when pressing the pedal. Cinthia, with full attitude, insisted it was fixed. We went to the service department together. After a 30-minute wait, they admitted they'd ordered the wrong part. Not one employee had pressed the brake pedal and looked at the back of the car before calling us -- 30 seconds of effort, zero expertise required. THE RUNAROUND We took a loaner (about the only thing they did right) and drove nearly 2.5 hours home through traffic. Cinthia said the correct part was express ordered for Friday. Friday at 4:20 PM, she texted -- beginning with "Good morning" -- to say it hadn't arrived. Saturday: same story. We were now over 10 days past full payment with no car. I personally called the dealership more than 10 times hunting down sales, service, and anyone who'd pick up. Cinthia repeatedly promised the general manager would call me. That call never came. DETAILS THAT SHOW HOW LITTLE THEY CARE When we discovered the car still wasn't ready, we pointed out a cracked speaker mesh in the trunk -- a $40-60 fix. Told it was sold as-is; refused without hesitation. The finance department didn't know how to process a cashier's check, asking us for the account number and how to cash it -- at a dealership that handles transactions daily. When we finally got the car, it was handed over at 40% battery: not charged, not prepared, just pushed out the door. THE BOTTOM LINE H. Greg Nissan Kendall does not care about you. They make promises they can't keep to avoid negotiating fairly, waste hours of your life across multiple trips, ignore your calls, and treat you like an inconvenience the moment your money clears. Instead of working with us on the price of a car with cosmetic issues, they promised repairs they couldn't deliver -- forcing three trips totaling nine-plus hours of driving for a car we'd already paid for in full, with no compensation, no accountability, no returned calls from management, and zero urgency from anyone. Cinthia should not be selling cars. The service department can't perform basic quality checks. Finance doesn't understand a cashier's check. Management is too busy to call customers who've paid in full and still don't have their vehicle. I'd give zero stars if I could. Do not buy from this dealership -- not now, not ever.

Good afternoon, my name is Juvenal Martinez. I am writing this review in the hope that someone from…read moreInfiniti South Miami will contact me. Throughout my life I have owned several vehicles, like most people, but honestly, the worst customer service I have ever experienced has been at this dealership. I currently lease a 2025 Q80, which is my second Infiniti. The difference is that with my first vehicle, I always completed all services at Warren Henry in North Miami, which unfortunately is no longer available. From the beginning, I have encountered multiple issues. First, I paid for tire protection, and when I unfortunately needed to use it on a Saturday, I was told that tire services are not provided on Saturdays. The vehicle has also had ongoing sensor issues: it gives false alerts indicating that the rear door is open, and the door handles do not retract when the car is locked. However, I was also informed that these issues cannot be addressed on Saturdays. In addition, there are no loaner vehicles available, which makes it very difficult to leave the car for service. I was given an appointment for Tuesday, April 14. I arrived early (7:45 a.m.) knowing that no loaner vehicles were available and needing to return to work as soon as possible. After multiple follow-up calls, I was finally told at 3:00 p.m. that the vehicle was ready for pickup. Upon arrival, I found that only the tire had been replaced--after 8 hours--and I was informed that the sensors were not in stock, had been ordered, and would take 3 to 5 days to arrive. It has now been three weeks since then. On Saturday, April 25, I brought the vehicle in for its scheduled maintenance and inquired again about the sensors, but no one was able to provide any information. It is extremely frustrating that no one seems to have clear answers. I also received a text message instructing me to contact Mike Morales at 305-424-7172. I have attempted to reach out multiple times but have received no response. In summary, I am paying for the lease of one of your higher-end vehicles, yet there are no loaner cars available and the level of service is far below expectations. This will certainly be my last Infiniti lease. I simply want my vehicle to function as it did the day I signed the lease, and I hope someone from your team will contact me to address these concerns.

If I could give this dealership zero stars, I would, as that accurately reflects my experience…read more I want to start by recognizing Juan Carlos, the salesperson, who was excellent--professional, courteous, and consistently responsive via email, text, and phone. My disappointment is not with him, but with the dealership's management. After being provided with a written out-the-door price that included all fees, I was asked to make the trip to the dealership, which required a five-hour round trip from my home. The price was agreed upon in writing via text message. Upon arrival, I waited nearly an hour to complete a cash transaction, only to be informed by the Sales Manager and General Manager that the price had changed. I presented the text message clearly showing the agreed-upon out-the-door price. The response I received was essentially, "If you want the car, this is the new price." Changing the price after a written agreement--especially after requiring a customer to travel five hours round trip--constitutes bait-and-switch behavior, which is completely unacceptable. As a result, I will never set foot in this Infiniti dealership again, nor will I consider purchasing an Infiniti in the future. While this tactic may work with local buyers, it is wrong to agree to a price in writing and then change it when the customer arrives from a significant distance. I strongly recommend that potential buyers choose a dealership that operates with honesty and integrity. Juan Carlos, thank you again for your professionalism and efforts. Cesar, a price should never be provided in writing and then altered. This experience reflects poorly on you and your management team. There are countless vehicles available in Florida, and I would much rather do business with honest professionals than with a team that changes terms at the last minute.

I couldn't have made a wiser decision then choosing Auto Broker Miami. They saved me not only time,…read morethe hassle in dealing with dealerships but most of all they saved me tons of money on my brand new car. I didn't have to deal with any reps pushing me to buy a car I didn't want. I will definitely use and recommend Auto Broker Miami to any and everyone especially those wanting to save money on a car. Thanks you guys

From the owner: Autobroker.miami is a famliy owned professional automotive consulting and buying service operating…read morein Miami and serving all of South Florida. As your auto broker, Autobroker.miami on your behalf and in your best interests will save you time, money and prevent uncertainty when looking to buy or lease a vehicle. Our role is to empower you by providing an informative and consultative approach. We provide thorough, unbiased advice and guidance from start to finish, enabling you to make a confident and well-informed decisions. A vehicle is a significant purchase, so it's important to be sure it's the right one at the right price.

I was here several times. Overall experience is 3 stars…read more They could manage some things on the car and seem to be honest. Contacting them , getting I formation and waiting time is really super super bad!!!

I had an extremely disappointing experience at this dealership and would strongly advise others to…read morebe careful before visiting. The car I came to see was advertised for $30,000, but by the time they showed the final numbers, the price had somehow ballooned to over $38,500. The worst part wasn't just the price increase--it was how they got there. They added more than $4,700 in questionable and hidden fees, including an $800 "inspection fee." Charging customers hundreds of dollars just to inspect a car they're selling is ridiculous and feels like nothing more than a way to squeeze extra profit out of buyers. The whole process felt extremely misleading. The low online price seems designed to lure customers into the dealership, only for them to pile on a bunch of made-up dealer fees once you're sitting at the desk. Customer service was also poor. Instead of being transparent or willing to work with us, the staff seemed comfortable defending these inflated charges as if they were normal. If you value transparency and honesty when buying a car, I would recommend going somewhere else. There are plenty of dealerships that don't rely on hidden fees and bait-and-switch pricing tactics.

We bought a CPO Honda pilot special edition from Cecil. Advertised pricing was very competitive…read morecompared to what I was able to negotiate with other dealers. The car was already certified, they didn't mean you pay extra to have it certified, it was already done. Louis the finance manager, was able to get me a rate 2 full points below my credit unions best advertised rate. We drove an hour and 40 minutes to get down there, but it was worth it not to deal with a shady car dealership full of gimmicky pricing.

HORRIBLE SERVICE DEPT I WILL NOT BE BACK. Called, was waiting for 10 minutes and no answer. Decided…read moreto chat with them online and inquire on the cost of an oil change, couldn't give me an exact answer. I decided to drive over there as I needed an oil change. When I arrive, they were under construction so I had to go around and do a u turn to enter the service department. I finally arrived and waited 5 minutes for someone to come greet me as they do in Braman Honda and no help... I got out of my car and asked an employee on the side of the building and he redirected me inside to get someone to help me. I was standing there for 2 minutes and an employee comes up to me and tells me that I should be outside because if not they won't know who is next in line. I politely tell him that an employee told me to come inside the building and he rudely tells me to go stand next to my car. When I am finally next to my car.... He tells me that they are currently 3 hours behind for customers with appointments so without appts it's going to be longer than that. No intention of me staying at all. I told him I was leaving especially after the rude service. Employees should be more interact to customers and make sure they are probably attended to. I drove 30 mins away to Braman Honda and oil change was done in an 1 1/2 hrs WITHOUT an appt. I will not be back at south motors Honda and reccomend everyone to drive a little further and go to a dealer that has friendlier staff and lower wait times.