Customer Service at it's best. I moved to Alpharetta, GA a little over a year ago, doing an audit…read moreof my expenses I had my auto and rental insurance with another company, I wanted to explore pricing options. I contacted Trey Gil's office and spoke with Natalie, while we couldn't get my rates lower at that time Natalie reached out a few months later with a major rate decrease for my auto and rental insurance. A savings of ~ $70.00 per month, for a single senior that just moved to the area...this is huge. I give 5 stars for not only excellent customer service but for due diligence of making sure their clients are taken care of...refreshing these days. EJH Alpharetta

Trey Gil is very competent, ethical, friendly and he is very willing to discuss your options when…read moreconsidering how much insurance coverage you need. I recommend him highly. Russ F.

Michael the boom pleasant, respectful and nice MANLY VOICE. Young men from up top Represent!read more

Walked in this place just looking for a quote on insurance because ALL other companies were quoting…read moreme above 500. Soon as i came in the door great communication between me & workers here and Justin set me up right. I would recommend this place FIRST to anyone looking for any type of insurance great spirit and vibes in this place-Thanks again Justin for your help and getting me back rolling again Bless.

i was told that i did not have mold coverage only to discover that i did!! i am still waiting for…read moremy claim to be addressed!

If your looking for a professional insurance agency that is friendly and caring. Angela Holloway…read more's agency is the way to go. The entire staff is so polite and thorough. Please keep up the great work

I have been going here for years! Extremely reliable and 100 % guaranteed. Professional and fast…read moreservice explained in detail. This is the only place I go for my tax services. Customer service is great and the building is clean. I trust the company to get me back my maximum cash amount annually and they never fail me!

I have been going here for my tax services for several years and have been extremely happy…read more Customer service is very professional and I can always count on them to do my taxes quickly and accurately every time. They stand by their work 100% and I never had an issue in all the years I have been coming here, highly recommend.

Mack is wonderful! I have referred him to many of my home buyers for home and car insurance and…read morehe's always taken wonderful care of them. He is always available to them and I know they can count on him in a crisis and that's exactly what you want from your insurance adjuster. Not only that but his rates are incredibly competitive.

Best Insurance Agency around! They have my car and home insurance with the best rates in Atlanta!…read moreDoesn't matter how good or bad your driving record is. Mine to start was terrible. They still had the best rates. Now I have a perfect record and the rates are even better. They use only the best companies so you get insurance you don't have to worry about! Immediate customer service when I call or stop by. Aaron, Pat, or Sam are the best people to deal with. Great service! I give them an A+++++. Call them for all you insurance needs.

I was with APB for several years, Originally I liked it because it made me feel like I wasn't doing…read morebusiness with some faceless company; I could walk over to the office and get my questions answered by a real live person.... I could go into the office and make my payments in person, for several years I did this and didn't think about it much... One day they sent me a letter threatning to cancel my policy BECAUSE I OWED THEM A DOLLAR ($1.00)..... I couldn't get a straight answer from anyone about why they would threaten to cancel a long term customer WHO HAS NEVER MISSED A PAYMENT OR BEEN LATE...... After talking to one of the agents and telling him about it; I WAS JUST TOLD "DONT WORRY ABOUT IT"..... No apology, no explanation of how if I walk into the office to pay and you tell me what I owe and I pay it: HOW THE HELL COULD I STILL OWE YOU A DOLLAR???? I just assumed that it was racial (I'm african american and NOT from here) and shrugged it off and went about my life. However, lately they have hired a female (african american) who is either still in the process of being trained; or is just NOT very competent.... I once asked her about my renewal date and she in turn asked me for my social security number.... As I pointed to her that I had been coming there for years and they generally DONT ask for my social security number... They ask for my name and address and pull up my account based on that... None of the other agents said a word... Also, most of the times when I call she answers the phone, she generally ends up telling me that I need to speak to Aaron or the other guy; lately they are either very rarely in the office or they just tell her to say that... The other day I called about my current upcoming renewal (the new girl answered) and after waiting on hold for awhile she comes back and gives me a price which seemed kind of high... She had no information and it was clear that that she had to go ask someone and then come back and relay the information... The dollar amount she gave me turned out to be WRONG, I found this out after calling the insurance company directly... After doing a little research online I found out that the insurance companies here in Georgia have been granted another rate revision (a euphamism for a RATE INCREASE) and that Georgia was leading the nation in auto insurance rate increases at that point... NONE of the insurance agents at APB EVER mentioned or bothered to explain the whole "rate revision" SCHEME.... As this point I've switched and don't intend on renewing with THEM... After seeing how they treat a long term customer WHO HAS NEVER MISSED A PAYMENT OR EVEN BEEN LATE; along with the fact that they have apparently hired someone who is marginally (on a good day) competent its time to move on.... Based on what I have recounted here that one star rating is a well deserved assessment of APB insurance....

I came for the first time to turn in my title, and I must say it is the first time I walked in a…read moreplace and the owner himself I met right away! As I gave a team member my title, he was creating a State Farm bag for me that had goodies in it if that's not a good sale not that I needed to be sold however, just knowing how kind he was was a great thing and not only that he knew my past State Farm team. Awesome thank you Harold Florence State Farm team.

I can't say enough about this agent and his staff! They have been my agent for over 20 years and…read moreprovide excellent service for all my insurance needs. Recently I needed an insurance bond and although there were a few mixups on the county's side, Peggy was patient, diligent, and very pleasant during the entire process and got it done. I appreciate my agent Harold Florence and his staff!

Joe and his staff are the best! Fast quotes, low rates, and great service.read more