I was referred to this office by a friend who has loved her service and rates, and I was not…read moredisappointed! I just received the FASTEST and CHEAPEST insurance quotes I've ever received. I had rates within a minute, and signed up within 5. They were HUNDREDS cheaper than my previous agency as well as a second I quoted with. That money saved means a lot to me right now. Add that on top of just having the quickest, most attentive customer service- you just don't experience that often anymore! I'm sending all my friends and family to this office for quotes ASAP! Highly recommend!!

I can't believe the utter lack of customer service at this location. I will 100% be taking my…read morebusiness elsewhere. Not only was I not greeted upon entering the door, I was utterly ignored. The receptionist appeared to be more concerned with blasting her music and looking at her phone as opposed to acknowledging my presence and offering her help. I felt utterly disrespected, and cannot believe this is who they have as the first person you encounter when entering the agency.

I am so pleased with the personal and caring service of this brokerage. All three of my kids needed…read morehealthcare plans. We were all tense. All needs were different, and all at different levels of income. I had one very high mental health need. Terri worked with our problems and got us individual plans for each person when we first started with our health two years ago. This year teo insurance companies canceled their coverage and didnt alert us unril November, and the third child needed to change. And ihealth was quick to respond to me in multiple ways, (text, email and calks) and the back-and-forth of trying to get in touch was minimal. On top of that i was able to connect with the original broker id established rapport with two years ago! The personal interaction is so warm. Terri, our broker, took the time to really understand our individual needs. And in each case thoughtfully and thoroughly helped us navigate the system without having to sweat. She even called the GA exchange to help to get dates right. I actually talk this group up outside of online reviews. I tell my kids if there's anybody they know who needs help navigating and getting ACA through a brokerage to call these people. I don't think I can recommend them highly enough. They seem to be in it for the right reasons, everyone i interact with is friendly, and clearly they hold onto their employees. They're great!

I call them on a Monday, didn't get a response until Friday. I had to call some else that same…read morefriday before they reach out to me, and got a response back the same day. Too late.

A couple of weeks ago they helped me with my company insurance and they really tried hard to help…read moreme and above all I know how difficult it was but they helped me. highly recommended, very friendly agents and really know what they do, there are other agencies more close to me but I prefer to go with them who are further away because they know how to take care of their customers, 5 stars for sure.

Very easy to get a hold of and respond to questions. Provides ideas to save money on insurance…read morerates without requesting it. Very pleased with my service. Would recommend them to everyone.

Kaleena was very professional and has great customer service! Really felt like she cared what I had…read moreto say!

Bryant Thompson is an awesome agent! He really listens so he is able to provide you with the…read moreperfect coverage(s) to address your individual needs. I left Geico because he was able to customize plans that offered far better rates! He is professional and client-focused; I highly recommend his services!

Terrible customer service. Once I signed up, I quickly realized I should have been more careful in…read moreselecting my insurance partners. Left in the dust on a claim with absolutely no help from Monica at all. I'd gladly have paid even more to avoid this hassel.

I found Monica Poblete's agency online and I walked in and was given great customer service. They…read moreeven cancelled my old insurance so I wouldn't have to do it. I definitely recommend this office to all my family and friends looking for a better rate.

I had a very pleasant experience with Ms. Virtuous Edwards helping me obtain renters insurance for…read moremy 1st time Yaaaay!!! She was very delightful in her assistants​ and didn't keep me waiting. Ms. Edwards gave great conversation while still delivering great customer service. I recommend her for each person looking to receive all forms of insurance!!

Another glowing review for Emily Beck State Farm.....Lauren Burge was so helpful and accomorating…read moreshe set up my new car insurance over the phone in a jiffy. Thank you Lauren for being so sweet and professional. I can't recommend them high enough!

I have been working with Emily Beck for a few years now & have received excellent service. Good…read moreCustomer service is what a good company should provide. However, good customer experience is certainly a level above that. I have received great customer experience with this crew, especially with Griffen. When I get in touch with the agency, I normally end up with Griffen. Quick & professional response that gets it done. Props to the leadership of this agency.