Amazing lovely staff!! So friendly and kind with tru heart and soul. Great selection already bought two outfits and it's banging, one of the fits!! My man and I love it here read more

Velvet Video - Black lingerie dress fishnet material bought here at velvet :3 - Adult Shops Near Me - Honolulu, Hawaii

I would give this store a negative 5 if I could. Monica, you are the owner of this store, and you should be fully aware of how your employees are treating customers. Is it really store policy to bang on a customer's door literally 10 seconds after their money runs out? Within approximately 15 seconds, an employee was yanking on the door handle, opening the door, and yelling and screaming at the customer. That behavior was completely unnecessary, intimidating, and unacceptable. I'm not sure what the legality is regarding harassment and invasion of privacy while a customer is inside a private booth, but this situation absolutely needs to be looked into. Customers deserve to be treated with basic respect and given a reasonable amount of privacy. Monica, do better. read more

Stumbled upon this great hidden gem looking for somewhere to get fun treats for a bride to be. There were so much options and there's nothing like seeing the selection in person. They have so much variety to choose from and had something for everyone. The sales person was informed and patient with all my questions even if I was shy to ask a few things. She told me which ones were popular and seemed to anticipate my questions. It was clean and intuitively organized. They had cute conversation started shirts. Candles that smell great and turn into wax, bridal shower sashes, toys, costumes and options. The prices were beyond fair and some of the best I've seen. In fact they even had this blowout box where they had discounted items. Naturally I picked something up from there and it worked! It even had batteries. For those a little more adventurous there's individual booths for fun or to spice things up with your partner. I'm making plans to take my partner there next week and bring a few friends who are getting married on island this year. I found out from the staff there that this is a locally owned shop. I think they deserve some love from the community. I'm adding a photo of the cool art on your way up to the store so you can find them too. read more

Velvet Video - Hidden Gem that's locally owned. - Adult Shops Near Me - Honolulu, Hawaii

I have been here a handful of times and was there recently. I have looked at some of the reviews on here also. Business owner, I totally agree customers need to be putting money in the machine. HOWEVER, if I have run out of time and I'm in the middle of gathering a few more dollars, I don't want or deserve to have some loud mouth angry employee yelling and banging at the door. This is a problem! I'm certainly not trying to tell you how to run your business, what I am saying, there is a better way to go about advising customers to keep money going in the video booth. Please consider taking a different approach! read more

A nice little adult store close in downtown! They have all the essentials. I ended up spending more than $300 here! Great stuff! Staff was friendly. Since it's in downtown, you'd probably have to pay for public parking. read more

Just a tourist passing through... the older lady is a total arse.... drop that money fast or she starts screaming.... once she actually ripped open my door as I am digging for more dollars. I would highly recommend using an app... grndr sniffies before I'd give them any dollars...Rude... One guy locked himself in a booth and stayed, she never bothered him?.... not your usual adult theater booth establishment...they edited the response... my edit... run do not walk from this place. H8 IS abundant FOR lgbtq fam, and go to SUZIES THEATER.... Negative 3 REVIEW... read more

Completly rude and terrible customer service, even if you want to spend the money they are assholes, even if it's dead/empty. For 36 mins the employee just said I'm fucking tired of you. I went in an our moved fast as the gentlemen said, i followed what he ssaid I spend money and had a full pocket of money to spend but the attitude like it's the end of the world. It puts a bad taste, Maybe the owners and employees can learn from other video arcades so they can keep customers and still enjoy the place? Maybe pay a one time fee yall instead of being an ASSSHOLE and making customers UNCOMFORTABLE. Yall know what weee doing stop being so rude and mean. And to tell the customer get the fuck out because you're bothering me it's uncalled for. I even was going to buy a bottle of video head cleaners and basically fucked me over. Be better read more

After visiting again this weekend I am so impressed . so much fun it's very clean and the client held during the day it's really good. Although I've never been there at night . read more

Darell was so friendly and answered all my questions honestly and made me feel comfortable. He was easy to talk to and I think he's pretty amazing ! I thought I would be embarrassed but he made things easy to understand read more

Vday is comin up and what makes a better gift than some spice?! I love checking out new things here and there and where else would they be... Besides an adult store? Sure, buying online is discrete and convenient. But you never know what you're lookin for til ya find it! When I GPS the spot, I see its in Waikiki. But then I get there and its in an alley... Creepy much? There's a pay to stay lot across the way. Never walk alone. Above some Korean eatery is where you'll find them. Creep more? As you go up the stairs and enter the door, to the right is the viewing booths... *shivers* creep level maxxed. But it gets worse. So I'm having a convo with the employee at the register. Someone chimes in, who I thought was another employee. He wasn't! Ew. Thank god the cashier told the dude to beat it cuz he started getting closer and closer... We popped in about 10m til closing, so I just decided to hang around and wait for the creepy guy to hopefully leave the area completely. (Tf talmbout waiting outside for me, oh hell nah!) So props to the actual employee for lookin out for customers! Besides that odd encounter, and the chicken skin vibes the place gives... I've got to say, for a tiny spot, they have the goods. We were quite intrigued with items available! Decently priced too. I'd say if you're with your other half, check this place out. I would never have a gander on my lonesome. & Don't forget the sanitizer! read more

Velvet Video - Store hours - Adult Shops Near Me - Honolulu, Hawaii

Small store but a good selection of dvds and relatively good set of small to large dildos and plugs. Service was great, the guy at the counter was helpful and nice. Would like to see some more lingerie though, the selection was limited. I really enjoyed the booths in the back. Ended up playing there for a good hour. If there were clothing hooks inside the booths or something to hang clothes and bags, that would be amazing. read more

Thousands of products and tons of all different kind of dvds. A lot of everything you can think of. Ive never really seen such a selection and kind of question if its years old? Just not any reasonable policies! read more

Velvet Video - Adult Shops Near Me - Honolulu, Hawaii

Support your local small businesses. For any of your ADULT needs and product, Velvet is the only one left in Waikiki. Check store for new hours and time. Sanitizer available on entry and exit. read more

I took my very hot wife in to the back, it was early so not many were in there. We wanted to find a GH where we could play. All we found at that time of the day were two old gentleman who were playing in a booth of their own. We found it very titillating as most booths were very open. Eventually we found a booth where my wife could lay down and have her self from the waist down laying on the bed as it extended into the hallway. I removed her pants and started playing, it was not long before the older men made their way over to us. She played with one of them and two other younger guys who showed up. It was a fun experience all the way around. We are going back this year and plan on going on a saturday when hopefully my wife can have some fun with multiple guys. It's a new year, and we are going to Hawaii in the morning. We are hoping to find some fun times here on friday Jan.24th and maybe 25th in the afternoon of this year, (2025) Hope to see you there. read more

I'm transgender is always a struggle to find a nice place to go and at velvet video I feel so comfortable with a great selection of products and acceptance and the dildos are definitely the best with great selection.Love it read more

Always helpful no matter what the question. Highly recommend Velvet Video U won't be disappointed read more

I've come to this store 3 separate times, during three different parts of the year, and at three different times during the day and the customer service is abysmal. The gentleman behind the counter is incredibly abrasive and condescending. I have not met the owners, who many claim provide excellent customer service, as I have only experienced the same rude employee each time I've visited but I will not be coming back due to how uncomfortable our interactions have been. Unfortunately I cannot recommend this business to others. read more

It's a nice adult store and location, but there are a lot of suspicious/creepy men around.

The customer service was just amazing, I've been living here on Oahu for 12 years did not know this place exist, and when I went in, Monica gave me a rundown of her establishment she brief me of the products she introduced me to the arcade, I totally dig everything about the business, I look forward to going there for additional purchases and getting my questions answered because she pretty much help me out with my questions, and recommendations. and the value id just way better than the other competitors around town. I already sent 2 People in to her shop. thank you again. read more

I thrive off of customer service and I believe small businesses like this one is what makes the locals and visitors coming back again and again. We went in there not sure what we were looking for. Monica and Kim were quick to help us and figure out what our true needs were when it came to intimacy. I definitely recommend this shop! They're sure to help you out with confidence and zero hesitation! Thank you!! read more

Velvet Video - Velvet Video! - Adult Shops Near Me - Honolulu, Hawaii

Great. Toy s for my. Girlfriend . AweSome Video. Arcade ( GLoryHoLes). are Adventurous. & Funn,... My. Girlfriend. .. Loves my. Stories. In. GLoryHoLes... Thanx, Velvet. Video. read more

I come here every day and receive pretty good service for the most part. The owner is awesome! Definitely worth checking out! Thank you for being in business! read more

Very friendly me and my wife felt very comfortable going their amazing customer service.

Fun store ,,, staff friendly .. lots of items . staff very knowledgeable no jungement which is cool

The owners, Monica & Kim were so friendly! I loved how big of a selection they had and how knowledgeable + helpful they were trying to find the perfect toy for me! I got a lot of great things I can't wait to try out! I definitely recommend stopping by when in Waikiki read more

Velvet Video - Adult Shops Near Me - Honolulu, Hawaii

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Do they have booths or private rooms to enjoy sex. They have a very big selection in every catargorie you can think of. The women are so open n honest that u feel comfortable asking for anything. In this day and glory you and ur partner provide a service that I think is very important to our state of mind . A sense of relaxed pleasure ---TO EACH HIS OWN, Godbless read more

I love the fact that this place exists in the heart of Waikiki with the alley right next to Prada. read more

Velvet Video - Take the alley right next to Prada - Adult Shops Near Me - Honolulu, Hawaii

Best and easiest place to get your WHIPPETS and party favors! Monica is super friendly and hooks it upp!!! , they have new hours due to the pandemic 10-6pm weekdays 10-8pm weekends read more

im a regular the in-n-out kind get my poppers and pau, but unfortunately I have to leave a review for safety reasons and becuz what I asked for wasn't a big deal and could've be resolved. Any who.. I come in nobody is there ( which is fine they have an automatic door bell that notifies whoever is working that someone is there) timing wasn't the issue at all I'm very chill. so, the person working came and they had gloves on so I assume they're cleaning the booths... where all kinds of things happen we all know. This person never removed their gloves touched my item I was purchasing and my card that I'm using to pay. immediately I'm like a yo they're cleaning within an ADULTSTORE aka the booths and all else. I asked if I could get a sanitation wipe casually.. they said it costs 50 cents. I'm like uhh I'm in-n- out and they possibly exposed me to someone else bodily fluids on THEIR gloves. gloves in a restaurant completely fine gloves in an adult store should be removed when handling anything that's being purchased . I asked if I could just get a free one I'm sure the store won't go bankrupt for somethin that's kinda their fault no biggie! Denied the wipe. I asked if I could get hand sanitize. They don't have? okay.. and hence why I'm here writing a review. ultimately... take gloves off before handling someone's items they're about to purchase there's no need to explain why I would need one lol read more

Zero stars on customer service. Tried the booths for the first time last night and let's just say it will be my last. When I got in, I hardly had a minute to get settled and get my money out before I was being harassed by the person working there. If I was holding up a line I could understand but I was one of the few occupying the otherwise VERY vacant booths. I was still half-dressed when I was forced to open the door to tell him I was in the process of getting settled. Was not happy with the attitude he gave me in response. Ruined the fun experience and left earlier than I was planning. Still a good place to buy poppers but those $12 are the last I'll spend on anything else there. Sidenote: I've seen some of the customers there and realize it's not the easiest job to have dealing with them. Just don't take it out on the rest of us. read more

Staff is very rude Clerk lacks customer service skills and there was and employee in the arcade been an ass Do not recommend this place to anyone. I was not at the arcade. I was at the store and I heard the guy standing by the game machines. The clerk at the store was were rude to the point that the items I was going to buy I left them there read more

Best place for your whip it supplies! The Nitros are good and they have cannisters here too!

I wouldn't recommend this business. The man at the register lost 4 customers because he turned away the one in our group who needed to use the restroom but was not buying anything. Doesn't seem like a smart business model. Will not be back. read more

The owners were very knowledgeable and helpful. This was my first time shopping at an adult video/toy store and the ladies showed me a lot of good products and I am very happy with my purchases. Since this was my first time shopping for toys, I was a bit nervous but they were very sweet and put me at ease and gave me good advice. I also appreciate that they were in masks, they use gloves when showing me toys out of the box, and their prices are very reasonable! read more

Called u guys the guy in the phone was busy kinda hung up on me but tried to get to the point asap didn't let me finish so I'm still curious about the GH and how they work and what times are busy read more

Epic customer service, fast friendly and knowledgeable. Clean and professionally. Mahalo Nui Loa

This is a classic erotic bookstore I'm happy to support . It is clean and the staff were friendly and informative and gave me good customer service . I bought some poppers and lube and the clerk went thru all of them to help me find what I needed . I asked about the booths and in my day , nostalgically, I frequented a few in my city when previously sexuality wasn't so open . It's been years since I've been in one , and I was pleasantly surprised , there is tissue in each booth , they are clean and the clerk gave me bills that were easy to feed the machine . I had some fun and if you're not down for some old school sleaze then try the apps , see how that works for ya. This was fine for me and I left satisfied, but also happy to support a traditional and as a bonus -lgbtq- + erotic business that honours history and is still non-shaming and friendly without judgment . Worth a walk through and such a difference from the clamour of the money cha ching hustle of the high street 30 feet away . Mahalo ! read more

Velvet Video - Leather cleaner - Adult Shops Near Me - Honolulu, Hawaii

Awesome stuff. But didn't come for anything sexual. Just wippets. But yeah this place has a lot of things for a small store

The store is AWESOME!!! Real friendly & helpful staff and knowledgeable on their products. Their video booth section is fun, a great selection of videos to watch, they change them out every week. read more

Velvet Video - Adult Shops Near Me - Honolulu, Hawaii

I read many reviews before coming here expecting the worst. I was treated extremely politely and had lots of help. I saw how 2 other customers were treated and they were treated with respect as well. Great selection. read more