First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

My partners & I met with Michael Kahn at Business Solutions Group, LLC last year. We were moving…read moreinto our new office and needed a new phone/computer system to be set up. He showed us many different programs and options that were available, so we then we told him what we wanted in a certain price range. Whenever there has been an issue, he gets back to us that day to address it with his engineers. If this is the type of service and systems you want for your business, then I recommend that you contact Business Solutions Group, LLC. There are many more advanced systems and features that he can offer, but we just wanted to keep it simple for now. Aaron B. Ozrovitz Managing Partner Consolidated Insurance Partners, Inc. 9950 W. Lawrence Avenue, Suite 312 Schiller Park, IL 60176 www.ConsolidatedInsurancePartners.com 847-737-4350

From the owner: Business Solutions Group is a firm focusing on IT services and Solutions for Chicagoland and…read moresurrounding area, including: network design & support, hardware & software, data center & workplace recovery, VoIP, digital security, IaaS, DRaaS & e-commerce. We are highly skilled experts specializing in information technology and telecommunications needs for small, medium and enterprise businesses. Our primary focus is the security and stability of converged networks.

YourOwnGeek saved me when I was working remote in the Chicago area and my computer stop working…read more They were able to find the problem and get me back up and running quickly. They were prompt and courteous.

From the owner: YourOwnGeek manages your Technology while You Manage Your Own Business!…read more YourOwnGeek specializes in Onsite Computer and Software Support. Serving the Chicago Metro Area, YourOwnGeek guarantee's that you will not pay unless we fix your problem!

Stay away from this company - they botched our company's software conversion and they're unable to…read morecorrect it. They promised us a seamless transition and it has now been 3 weeks with very little resolved. Furthermore, their technical reps' take other calls' while they are on your call to prolong the length of the phone call thus increasing billable support hours. Aside from this catastrophic incident, in the past their support team has been 0 for 5 in solving random Great Plains issues (thats a .000 batting average). My advice would be to go with Professional GP Support company that actually knows the product and is able to give you professional service.

From the owner: Crestwood specializes in bringing full-feature ERP and CRM software to the mid-market. As a…read moreMicrosoft Dynamics and Acumatica Gold Partner, we offer a wide variety of options for your business. Whether you are looking for something to replace Quickbooks, are looking to upgrade your current Dynamics GP, SL or CRM software, or are just seeking some support and advice, Crestwood can help. We have a full suite of services to offer, from business process reviews to custom development and more. Our team is comprised of true experts, who enjoy what they do, and love helping customers work smarter, and more efficiently.

I live in Chicago But i work in maywood I went to a Computer repair on Lake street I told the…read moregentlemen that i need my computer right away, he said no problem which he got my computer fixed the same day. Thank you Fingerprint.

From the owner: Operating System Installation (Windows or MAC) Our…read moreservice consist of a complete professional installation, it comes with reinstallation of drivers, software and updates. Antivirus + Antispyware Installation Complete Anti-Virus & Antispyware protection in one product. Provides comprehensive protection against viruses, spyware and other online threats. Data Backup Data backup service of documents, pictures, music and will be burned on DVD's. Initial diagnostic is required to determine what data can be recovered. Virus & Spyware Removal We can get your computer up and running again by removing all viruses, spyware, malware and rootkits on the computer. Installation of Software Installation of basic software like Nero, Power DVD, DVD Fab Platinum, Deep Freeze, Mavis Beacon Teaches Typing Deluxe 17... etc. Installation of Drivers Includes the installations of device drivers like sound, video, network controller, etc. Change of Hardware parts Power supply, DVD, CD drives, any periphera