This was a pretty little hotel, which was more like a B&B. We let the owner know when we were…read morearriving and a young man met us and carried our bags to our room. We had a spacious and very comfortable room on the canal, which provided lovely breezes. The breakfast room was cozy and had the continental breakfast options that you would expect in Italy. The staff was friendly and attentive. Carlotta loved practicing her English skills in conversation with us and was quite helpful with transportation and directions. I would definitely stay here again.

I really, really wanted to love it here, but I just didn't…read more Murano doesn't have a lot of places to stay, but I was keen to spend the day before and the day after our cruise on Murano instead of in Venice proper, so we needed 2 separate nights in a hotel. I booked Murano Palace for both but ended up cancelling the second night and going elsewhere. Basically it is a small, family-run place that is much more like a B&B than a hotel. The owner wanted us to call when we were at the airport but that would have been expensive, so we just emailed and said we were on course for our arrival time. You see, they don't staff the building except when they know people are coming. So that's awkward. We got to the hotel about half an hour early and the door was locked, so we buzzed and waited and waited and buzzed and knocked and nothing. Finally I emailed and said we were waiting and the door was opened for us. There's no lift and the stairs a bit awkward when you're dragging luggage and there's no offer of help. The lights have to be pushed on every time (and you need a special key to have them on in your room). The lady who checked us in was nice but didn't really speak English. Our room was not the cheapest in the hotel but wasn't a canal view - it was, in fact, right next to the reception desk. The window opened up onto nothing, except the kitchen window - so they could see right in our room if we didn't have the curtains drawn. And it was warm but the air conditioning wasn't on so we wanted the window open... not great. But the bed was comfortable, and the bathroom large. The TV is tiny and doesn't have any English channels. There is a minibar with a few free items which is nice. When we checked in we had to decide what time we wanted breakfast the next day, which was annoying. As it was, we didn't much want to get up for breakfast after a terrible sleep - the walls are paper-thin, and there was a late check-in, and people talking in the corridor throughout the night (not at all loudly but they might as well have been right in our room). So we traipsed to our unwanted breakfast and met the male owner, who was friendly but a bit overbearing. As we don't drink coffee we might as well not have bothered - we were each given a warm bread roll and there were a few pastries but that was pretty much it. But that's to be expected, and Italians don't really do breakfast. Long story short - if you like the B&B feeling, want to feel 'part of the family', and have good earplugs, you'll love it here. We didn't.

Not sure why there are so many bad reviews, this place has been amazing! Great location in the…read moreheart of Venice and within very short walking distance to San Marco Square. Little tricky finding the main entrance, but Venice itself is somewhat of a maze! Nice, clean and cozy room with a great view over a square and restaurant. Very old-timey style in the lobby and room with Italian artwork and fixtures-- it had so much personality and fits right in with the city. Great price for the location as well, one of the most affordable in the area. Highly recommend!

We booked this spot on Hotels.com, just because it was extremely cheap. Basically, we had to choose…read morebetween a janky, semi-gross spot in the center for cheap (Citta), or spend more for something nicer. We were only staying one night before we switched hotels, so we chose Citta di Milano. So this place is extremely hard to get to (like everything else in Venice). Once you're there, it's definitely not much to look at. HOWEVER, the check-in guy was the HOTTEST MAN I've ever seen in my life! Seriously, he was a classically good looking Italian man. Anyway, back to the hotel. The lobby is tiny, you have to climb up a bunch of stairs and the public toilets were kind of gross. Our room was kind of grim (yellow bedsheets, plain bathroom, old furniture) and was located on the 2nd floor. All in all, I was kind of disappointed with the room but sucked it up, because we were only there for one night. HOWEVER! We were traveling in March and didn't realize that there are mosquitos everywhere, but it's not time to turn on the air conditioner. On top of that, the staff had the heater in the bathroom on FULL BLAST and wouldn't turn it off when we asked. The result is an extremely stuffy room and disgusting room. We tried to make the best of it, but no dice. After a nap, we went downstairs to ask for a fan or something. The lady behind the counter spoke 0 English, and her solution was to change our rooms. The result? We had a master suite on the 1st floor! Lesson learned: If you stay at the Citta, stay in one of the meh rooms on the 2nd floor, then wait awhile and ask to switch to the first floor where it's possible to turn off the bathroom heaters. Absolute score, but I wouldn't stay here unless I had another one of those fancy rooms again.

The place looks lovely but do not book through Vacation Apartments Venice. (Not sure if they are…read moreeven a legitimate company) Two months ago, I booked a room for 8 nights over Easter weekend. We negotiated a good price and settled everything through Whats App. I paid and received an invoice and was told that it was non-refundable for any reason. We purchased air tickets (also non refundable) Less than a week before arriving, I receive a bizarre text that they have to cancel my reservations because a "family of 9" had covid in the building and they have to shut down for 14 days. Oddly enough, we have a friend staying there during the same time and the place is open and full. They obviously double booked or got a much better offer as prices are through the roof this Easter weekend and almost everything is booked up. They do not respond to phone calls or messages. We're stuck now with non refundable flights and no reasonable lodging options for our long planned vacation. Do not book here.

Beautiful boutique hotel ten minutes walk from the Rialto bridge…read more The rooms are spacious and nicely furnished, with generous en-suite facilities. Breakfast was OK, but nothing to write home about. The staff were friendly and native English speakers, happy to recommend places to eat or visit.

We chose DHG thinking it would be nice to have a relaxed hotel away from the maddening crowds of…read moreVenice. What we didn't think about was transportation to the main center. Yes, it's a 20 min boat ride to Piazza di San Marco - and you have to take the boat from there it seems. So, if you're at the northern parts of the islands in the evening, it's a 30 min walk through Venice to get there. Having said that, can you really give a 1 star review based on location? Hmm, maybe, but here there's more. What really put me off with this hotel was that when we got our rooms, the sheet was dirty. Right next to my pillow. Maybe it was makeup that had been smeared out, maybe it was something else, who knows. Either way, I don't want it next to my head when sleeping. Thus, I went out and asked them to change it. Sure, no problems, they will change it tomorrow during the cleaning. Eh, WHAT?? No understanding, no excuse, no attempt to fix it. I ended up changing the sheets myself, which is not really a problem - except that I expect not having to do that in a 100euro/night room... So, service was mixed. What about the room itself? It was good sized and nicely decorated. The bed was comfortable and the pillows as well. It was really cool to have the canal just outside the window. Big minus that the AC only had an on/off mode (where the on mode was several celcius too cold - yes, we asked them to have a look at it, and they did. Nothing happened with it.). Free Wifi in the lobby, no wifi at all in the room (outlet for ethernet cable available). Come on, this is 2014?! Breakfast was probably the highlight of the hotel, best one we had in Italy by far. Was especially impressed that they also had dark rye bread! Minus for nothing being labeled - the plain croissants mentioned in one review were really nice, but they were easily mistaken for the ones with a sweet filling (same box, different shelves, looked identical). Coffee, as in all other Italian hotels I've stayed in was from a machine - ironically enough with all Italians having good espresso all the time.

The best way to the hotel is taking the water bus and get off at Guidecca. You'll have to walk…read morethrough a narrow alley to get to the hotel. The rooms are really small for 3 people. It cost about $200 a night USD during the weekend I'm staying at in May. Free breakfast every morning. The free wifi doesn't work in our room. You'll have to stay in the lobby to get connect. They make you return the key to the lobby everytime you leave your room in order for them to clean it. Our blow dryer wasn't working properly bit we were too busy to complain. There is only one person working at the front desk. A short walk from the hotel to the water bus. Most stores in the area are closed on the weekends. The water bus will take you to San Marco in about 10 mins and it runs very frequent. If you're taking the water bus to the airport, you have to buy a separate water bus ticket. The water bus terminal to the airport is about 15 min walk from the hotel and the ride takes about an hour.

I spent 3 days in February in this quiet, inexpensive and well managed hotel. I was impressed with…read morethe amount of care they had. My room was spotless. I was also impressed by their honesty. On the second day of my stay I was cleaning my camera gear and got a last second call for a business meeting. I ran. When I got back my room was made the cameras lenses etc were neatly stacked on the desk. The ladies at the front desk were nice and accommodating. No surprises or extra fees. I didn't take advantage of their restaurant but judging from the smiling faces the food had to be good!

What an amazing and sweet little Bed & Breakfast!…read more The couple who own it are amazing and have taken excellent care of us. The house is gorgeous and located in a peaceful, quiet neighborhood just a short bus ride from Venice (about 20 minutes). The room is eat-off-the-floor clean with a large TV, 3 small tables, a mini refrigerator, and separate closet area. The bed is large and comfortable. The bathroom is large and lovely with what appear to be hand made tiles. There is a shower but no bath tub. The owners recommended a local restaurant, took us to buy our bus tickets, helped us plan our visit to Venice, and answered every question we could think of and more! Breakfast included juice, tea, fresh bread, fresh fruit, packaged cakes and crackers. We were also served fresh espresso and coffee, a homemade apple cake, and fresh jams made by the owners from fruits grown in their backyard! If we get the chance, without a doubt, we will come here for another visit!

This is the best B&B you can find in the surroundings of Venice…read more If you come to Venice by car, this is the place to be. But also if you come by plane and intend to stay at least 2 nights, especially in the summer. The B&B has a big garden with a great pool. There are more than enough seats, chairs and sun beds for all guests. There is a bus stop within 100 m of the premises. The bus takes you in 30 minutes from the relaxing environment in Vanessa House towards the busy center of Venice. There are 3 different rooms (2, 3 or 4 persons). All rooms have a very good air conditioning and a minibar (empty, so you can put it whatever you like) or a refrigerator. The building has a very solid construction so the noise isolation is perfect. The bath rooms are nicely decorated and extremely clean. The hosts Elena and Moreno are so friendly and helpfull that you feel immediately at home. Moreno picked us up at the Mestre station and brought us to the property. Then, he drove us to a shop where we could buy the bus tickets to Venice and the multiple day passes for the bus/vaporetto in Venice. Both will do everything they can to make make your stay enjoyable. We could even join them a couple of times to their favorite restaurant as this was a bit further from the house and somewhat too far to walk over there. They offer a nice breakfast and are open for suggestions or specific needs. Other guests who had a kid with milk allergy, got without special request Soya milk the next day for the youngster. After discussing Parmiggiano cheese one morning, the cheese suddenly appeared amongst the other cheeses for breakfast the next morning. Elena bakes almost every day a fresh cake which is highy recommended. If we go back to Venice in the fiture, it will for sure be in Vanessa House again.

My boyfriend and I booked San Lio Tourist House through booking.com primarily due to the location…read morerelative to the rest of the city, since we wanted to stay on the island. If you choose to stay outside of Venice, you would have to take the train in daily and miss out on the magical moments in the morning and at night. The downside of staying on the island is that these buildings are super old and the infrastructure is tight and dated. So we booked this primarily for location and pricing as a secondary consideration. The room did look dated in the photos but we accepted it. Prior to our check-in I was contacted on What's App by Umberto with information about the stay and some pre-check-in tasks. I liked that they had lock boxes for our keys since we arrived after their receptionist hours, and we had to make payment the morning after check-in. Upon arrival the room was as dated as its' photos and we really felt the need to air our the room with the windows. It didn't have a screen so unfortunately a bug came in. Sigh. And the space was really tight. There was a random step inside that I tripped on and hurt myself. The bathroom was extremelyyyy tight. They had these drinks in a fridge that didn't work, but a menu sheet with prices if you touch them. No thanks. If the fridge worked I could have at least bought my own drinks and chilled them. The bed was still and the sheet was thin. The pillows were the flattest pillows ever. So support whatsoever. Not comfortable at all. We were only there for 2 nights thankfully but it was the worst sleep I had during my Europe trip. As for the positives, it was so convenient to walk around. It was 10-15 minutes to walk to the Rialto Bridge, St. Marks Square, Doge Palace... and we were able to walk and wonder around all of the islands at night. It was fun and spontaneous to immerse ourselves in the Venice culture. They provide some complimentary teas and coffee each morning between 8-10am. Since it was so close to everything, we were able to come back to reset every time we needed to use the restroom or drop off goods, or rest in between plans. The morning after our first night I came down to make the payment. It was so strange they put a hold on my credit card for the first night and needed me to pay that, then a different transaction for the remaining amount... and also a tourist VAT payment that must be paid for in cash which was 2€ per person per night during the time of our visit. On our last night there I texted their 24 hour hotline on WhatsApp for more toilet paper, because I feel safe having some over night... and they responded that they can bring it in the morning... ... ... I'd be leaving by then. Pointless. In the morning the receptionist was there when we were leaving so I gave the key back to her. She asked if we bought/drank any of the drinks, and we didn't so no additional costs. There was a lot I didn't enjoy but I feel like I would have the same issues with most other places on the island since everything was built hundreds of years ago.

Have you ever seen that Hotels.com commercial where a family ended up booking a really old and…read morecreepy room? (https://www.youtube.com/watch?v=lyRliaitQWs) To be honest, that was what I was kind of expecting from San Lio Tourist House. I read mixed reviews on it. But since a lot of other places seemed to be booked up the weekend we needed, and we didn't want to break the bank - we decided to just give it a try, since we were only staying one night anyway. It turns out, it wasn't too bad. The beds look old (but clean), but the room and bathroom look like they have been renovated. We had four people in one room with four single beds (one turned out to be a single sofa bed) so it was a tight fit. And I mean TIGHT. But since we were only in the room to shower and sleep anyway, this wasn't an issue for us. One thing you should know, that I don't remember being mentioned on their site - check in is actually at their sister hotel - Ca' Bragadin, about two blocks away (or whatever you call the streets in Venice). So if you have a travel buddy, I would lug everything to San Lio first, have one person head over to Ca' Bragadin to check in, and then someone at San Lio will give you the key. Other useful info: 1. There's a safe in the room 2. The WiFi sucks 3. To check out, you won't have to walk back to the other hotel. Just leave the key in the room and shut the door behind you 4. Right by the Rialto Bridge and the vaporetto 5. It can get a little loud from people on the streets. Overall, it's a good choice if you're on a budget.