We shopped here pre-armed with what outdoor furniture we were looking for and the outdoor space we…read morewanted to furnish. Products are high quality. Cushions and cloth high quality and well made. We bought the Grand Palma collection loveseat, and 2 swivel gliders along with 2 Adirondack swivel chairs, a couple throw pillows and an outdoor matching rug. The sales associate, Wendy, was knowledgeable, patient and helpful. Tracey in the delivery side was also very helpful and accurate managing the white glove delivery and setup of our purchase. Craig, actual delivery person and his associate were great. Timely notice of delivering to us, prompt, courteous and great unpacking and setup. Even helped me in moving our gas fire pit into the space with our new setup. All in all, a very nice experienc, thank you Patio Factory Supercenter! 5 Stars

Damaged goods that were passed off to me as new. The delivery crew was a joke. when my delivery…read morecame, instead of two guys delivering, there was a lady helping to deliver and couldn't manage the items through the door and scratched my stuff. She was very raunchy looking with tattoos all over neck! Not to mention I saw filthy pads all over my brand new furniture! This is white glove delivery? Never will buy from them again. Nightmare.

We had Cherie Thurlby come out and measure for 2 1/2" easy lift type faux wood blinds. Perfect…read morefit. We are very pleased. We got a very good price, which we compared.

I have known Cherie & Tim for 2 decades now...as industry partners...as well as being one of their…read moremany happy clients. IDS has handeled all of my window treatment needs in my currant home...as well as my previous home. Their knowledge is unsurpassed in window treatments, furniture & accessories. Very dedicated to their clients. Totally recommend IDS!

I was treated nicely when buying my loveseat and rocker, swiveler, recliner chair at this business…read more I quickly started having trouble with the chair--very loud high pitched squeaking. I could not get them to come and work on it because only Jeff does that and I couldn't talk to Jeff because his number wasn't given out. I had to call on certain days of the week before he left for deliveries. Then he didn't show up on the day scheduled. No call either. This has been going on for almost a year. When he did come (twice) he sprayed the undercarriage which helped for a short while. Then back to the begging and groveling just to get to talk to him again. I gave them a one star rating because there was nothing lower than one star. DO NOT BUY FROM THIS BUSINESS.

Very happy with our purchases. Jeff, the owner was kind and we felt appreciated as customers…read more Jeff went above and beyond to make sure we were happy and that says it all!

Our salesman, Shamus is great! He kept us updated on our orders and when we couldn't be at home for…read moredelivery, changing our date was simple. The combination of affordable furniture in-store and online made finding what we needed easy. Another bonus was when our furniture was delivered, the 2 person crew was careful not knick any walls, scuff floors and cleaned up all the boxes and wrappings. Great experience all around! We've already ordered more furniture from Shamus.

We had a great experience with Derrick Gatz in Brandon and the whole team at Hudson's Furniture!…read more The purchase experience was great, no pressure and informative. We were able to customize our FlexSteel Loveseat with a gorgeous leather option that coordinates well with our current accent furniture pieces. They offer free design services as well. We have had a minor issue and have been so pleasantly surprised by the interactions with Derrick and Customer Service. Can't say enough good things about this experience.

SELECTION. VALUE. SERVICE. *****…read more 5 STAR RATING Appreciate their attention to detail & prompt service. Delivery was a breeze.

Sadly, my Leaders experience could have been far better. I purchased a 48" round table for my…read morelanai. I opted for Leaders $149 delivery to my home. When the table arrived, it was accompanied by two young men that obviously were not trained properly. The deliverymen couldn't even figure out how to get the table through my front door. After watching them take a chunk out of my front door jamb as well as visibly scratch the 4th plank of the (previously undamaged) table. I had to verbally direct them as to how to lift and tilt the table through the door. Unfortunately, this is where things go even further sideways. Soon after letting Leaders know what transpired, two men were dispatched to my house to "repair" my door. The lead fellow claimed that he could sand the damage down and repaint the area. He did admit that matching the paint would be a challenge. These men were not carpenters, but rather more like damage control reps. Neither to my knowledge had any professional carpentry licensing or authority to represent themselves as such. Like anyone else, I was very reluctant to have them touch my door and make matters even worse. I later received an email from a Mr. Tim Newton, President of Leaders who apologized and offered me my $149 delivery fee refunded to conclude this matter or Leaders could pick the table up and refund my purchase price. In order to simply move on and not incur even more damage to my home while removing the table, I conveyed that I would be willing to move on from what had become a very stressful situation. I stated that I would accept $500 for the damage to my door and the scratch on my brand new table. This was beyond reasonable. Mr. Newton refused my offer and reiterated that $149 would be all that he would offer. Let me state clearly that all I wanted was that my brand new table arrive undamaged AND that my home remain also remain undamaged during delivery. That's all I wanted. Buy the furniture, have it delivered, and enjoy it. Through no fault of my own, this is not what happened. To top this whole debacle off, Leader's unprofessional handing of this matter was absolutely atrocious. I will think twice before ever doing any further business with Leaders Furniture of Sarasota. I would strongly recommend that you do the same.

Fantastic selection and service! They go above and beyond to ensure your satisfaction. With so…read moremany home furnishings in Sarasota this one truly stands out. I am from Chicago and this furniture store is comparable to anything at the Mercantile Mart. You will not be disappointed.

Baer's customer service is horrible. Spent over $50,000 furnishing a home and placed one call for…read moreWarrenty work. I understand that the Warrenty is out but they did schedule an appointment for June 29th between 8 and 10 a.m. Of course, as anticipated they were no shows but made up excuses as to why they did not come at the time promised. Unfortunately, when I express my concern, the service department hung up on me and did not offer any alternatives. I will figure it out but can assure you I will not be shopping at Baers in the future nor will I recommend them to any friends.

Outstanding from first step. Our sales person, Matt, listened, understood and brought us to the…read morebest choices for recliner chairs and sofa. He did not 'push' any solution or rush the process. When I had questions on the phone, he was 'lightning fast" with his responses. This is the way it gets done professionally!