A most reliable operation with a most interesting story and knowledgeable owner! Watch Kim's video…read moreexplaining septic systems. We need personable and dependable service and craft people like Kim Hatch in The Valley! https://www.youtube.com/watch?v=WjcE--KP4eU

We had an emergency septic issue this past week where we could not use any toilets, sink, washer,…read moreshower - nothing! Allen from Doyon came to our house, analyzed the situation and figured out it was a frozen pipe outside - under 3 feet of snow and frozen ground. He helped us dig into the frozen ground to thaw the pipe. We hit a snag when he realized the pipe had a fork - and was creative, thoughtful - and hearty - enough to dig into the ground in another spot to get to the offending ice. Meanwhile the temperature was minus 10 with the wind chill. We are so pleased and thankful to Doyon for sticking with this problem and fixing it!

I just moved to the area and know no one. I had a small problem with my septic and called my…read moreplumber who thankfully recommended Dennis to me. Even though neither of them knew me, Dennis was amazing. He took care of the problem, billed me and set up a permanent fix with literally no effort from me. His price is more than fair and he was great to work with.

We had a serious clog problem over the weekend and they called back quickly and were able to come…read moreout and take care of it over the course of Saturday and Sunday. These guys are professional, kind, and do an excellent job of explaining the problem thoroughly. I highly recommend them!!

Someone in the STR in the condo upstairs flushed baby wipes down the toilet which caused my shower…read moreand toilet to back up. Management found a plumber to clear it but a week later the problem returned. Someone recommended they hire Mt Washington Sewer & Drain Cleaning, and to say they were amazing is an understatement! Rod and his assistant were professional and immediately found the (big!) clog with their camera equipment, which the previous plumber missed or couldn't see without the high-end equipment Rod uses. After clearing the drain, Rod taped a running commentary on what he found so he will know exactly what to do if he needs to return. I should mention that Rod and his assistant were extremely likable and they explained the issues they found as they went along. I feel very lucky to have had such a skilled and experienced team dealing with my plumbing emergency, and now I know exactly who to call if another problem crops up in the future. Don't hesitate to hire these guys!

They said they'd replace my leach field in September. They showed up in November with one hour's…read morenotice. They did the job, but they knocked over about 5 feet of stone wall and just left it there. My plumbing backed up a few months later; I called them and they said they "may have" crushed the pipe from the house to the septic tank by driving their equipment on it. They didn't seem surprised at all, like they knew they had crushed it and were hoping I wouldn't call them back. At least they fixed it for free a week later. I will do septic work myself with a teaspoon before I call these hacks again.

Roots had invaded the pipe going from my house to the septic tank. A crew showed up less than a…read moreweek after I called. They dug up and replaced the pipe and increased the pitch for better flow. They got rid of the roots and installed a manhole to the tank, so I'd never have to dig it up again. They pumped out the tank while they were at it. The crew worked within inches of the backyard birdbath, garden and bird feeders without disturbing so much as a single flower. When they were finished, they raked out the excavator tracks, leveled and seeded the lawn. The cost was on the low side of a very fair estimate. I surmise that they are just plain good at what they do, and hence are more efficient than the competition. They were polite, courteous and caring. None better.